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Check in was easy and the man behind the desk was super nice. Room could have been cleaner. Breakfast was lack luster. Worst part was the girl at checkout behind the desk that couldn’t even stand up and take her blanket off her lap. Seemed bothered by the fact that I was checking out.
Could not check in very rude girl at the desk would not let us split the cost of the room on one card and the deposit on another we did not know there was $100 deposit that was never stated when we booked. She would not work with us and was very rude with a horrible attitude and was saying nasty remarks we will never stay there again. We usually stay there twice a year and had never had an issue in the past
Front desk clerk seemed like she was just going through the motions. Did not tell us where the elevator was until we asked, didn’t get the spiel about breakfast. Really felt like we were bothering her.
Staff was friendly and took care of me quickly. I stay in hotels a lot and am used to broken items but saw none. Breakfast was the common fare. Hot food was hot. Juices cold. I had a good stay.
James
Stayed 1 night in Feb 2024
8/10 Good
Robert
Feb 5, 2024
Hard to tell much about the staff, we have barely seen anyone
, including waiting 10 minutes to check in.
I stayed at the Comfort Inn several years ago and was impressed by the condition of the property and the attention to details. The door to the room did not slam shut and the carpeting was padded so you were not hearing others roaming around all the time.
This visit, there was a trail of crumbs up the stairs that no one bothered to vacuum by the next day. The condition of the room was not as good like it had seen heavy use. The breakfast was decent and went beyond just bagels and cereal. It is an acceptable place to stay but nothing special.
Bathroom sink drained really slow. I could smell the drain cleaner used to unplug it throughout the room.
Couldn't get anyone to answer the phone to report the issue.
Some of the property is remodeled. I was in a room that had been redone so it was ok (the carpet was pieces together & didn’t match up). The other hallway was very outdated & seemed dirty (but maybe just because it was old carpet). It was quiet & comfortable though.
This is a very convenient hotel with courteous and helpful staff. I'd stay again. Because they allow pets, it's pretty noisy in the early hours when every dog needs to go outside and the room doors close VERY firmly. We were in a room with a roll-in shower, which is great for someone who needs that access. Unfortunately for us, that meant water everywhere in the bathroom. It was an amazing amount of water outside the shower area.
Clean comfortable room. Efficient check in. Breakfast was fine w waffles, yogurt, hard boiled eggs, cereal, milk, juice, muffins, hot eggs/sausage. MSU was about 15 min or less drive in town. Very easy.
Check in was simple and no hassle about having dogs-truly pet friendly!
Jennifer R
Stayed 1 night in Oct 2023
8/10 Good
William
Travelled with partner
Oct 7, 2023
Liked: Cleanliness, staff & service, amenities
Refrigerator didn’t cool
William
Stayed 1 night in Oct 2023
8/10 Good
Marcia
Travelled with partner
Oct 6, 2023
Liked: Cleanliness, staff & service, amenities
The electronic door keys have failed numerous times already and we haven't even been here overnight yet. The system badly needs to be upgraded. However the staff has been prompt to re code our room keys and ensure each time that it is working before they leave us to return to the desk.