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Reviews of Motel 6 Oceanside, CA

2 out of 5
Motel 6 Oceanside, CA
3708 Plaza Dr, Oceanside, CA

Reviews

6.6
Rating 10 - Excellent. 283 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 175 out of 1000 reviews" "
Rating 4 - Poor. 142 out of 1000 reviews" "
Rating 2 - Terrible. 200 out of 1000 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Alejandra del Carmen

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled like cigarette smoke, so much that the clothes I slept on got impregnated with that smell and we only stayed for 1 night.
Stayed 1 night in May 2024

6/10 Okay

Joshua

Liked: Staff & service
Decent room, filthy bums littering and loitering in surrounding areas, convenient grocery store across the street, however they close early, and the gas station across the street stops selling beer at 10? If I remember right lol
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
It smelled like smoke enough though it was a no -smoking room, bed was old/ hard, needs to be painted.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Jennifer,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

garry

Stayed 1 night in May 2024
Response from Brand Experience Team on May 16, 2024
Hi Garry, Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
rundown, holes in the desk, mattress was visably trashed
Stayed 1 night in May 2024
Response from Nancy Y. on May 14, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

AJ

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room seemed dirty and bed was uncomfortable!
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 14, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Lourdes

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Felt very unsafe. Hotel gets the job done for a quick in and out but people all night walking around, arguing, smoking. Obvious, illegal activity going on. Place is outdated and dirty.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on May 6, 2024
Hi Lourdes,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Maz K.#Team6

10/10 Excellent

Rick

Stayed 4 nights in Apr 2024

4/10 Poor

Andres

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was to small and alot of drugies in area
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Andres, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Erica

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The guests in the room next to us continuously banged on the walls and were smoking pot all night. It was so bad we checked out a day early and found another place to stay.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Erica,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Mary

Liked: Staff & service
Poor wifi signal
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Mary,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Spencer

Stayed 2 nights in Apr 2024

2/10 Terrible

Austin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in room looked like it needed swept. There was no microwave or mini fridge. After bout three minute after calling front desk about fridge and microwave. I went and checked out. And was not able to get refunded. Still waiting to hear from Expedia about refund.
Stayed 3 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Christopher, San Diego

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Christopher, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

4/10 Poor

Chris

Disliked: Amenities, property conditions & facilities
It’s a motel 6, you get what you pay for. Stained sheets, outdated rooms, fighting neighbors at 2am. Loud tvs all night. Homeless people on the grounds. I certainly wouldn’t put my family here, but if cheap and a shower is all you need this is your place!
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Senyo

Travelled with partner
Disliked: Property conditions & facilities
Wouldn’t even know where to start. I’m just thankful the front desk was helpful in refunding the rest of my money after the first nights stay. Ugh never again!
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Mary

Wifi connection weak and intermittent. Frustrating.
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Mary,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Rina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was very dirty and the staff was unwelcoming and rude. Worst experience!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Rina,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Javier

It was okay:)
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Javier, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 Terrible

Jleigh

Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Jleigh,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
Response from Brand Experience Team on Apr 4, 2024
Hi Kevin, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

4/10 Poor

Jleigh

Stayed 1 night in Mar 2024

4/10 Poor

Jleigh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late...11ish pm. The clerk said my reservation was cancelled because we didn't call or check in by 6pm. I had no idea we needed to check in by a certain time. 😳 Thankfully we were still able to get a room. The motel seemed a little sketchy the night we arrived. There was people out and about in the parking lot. A guy waiting outside on a bike. After reading other reviews, I was a little on edge about our stay. The rooms were very small. The sink was clogged. They gave us 3 towels for 4 people. The beds felt extremely used. When we sat on our bed, it felt like we hit the box spring. I had 2nd thoughts about our stay after we checked in. But I already paid in full. And didn't want too look for another room elsewhere. After all it was just a place to sleep. So we stayed. Although it felt unsafe, we had an ok stay. Minus the uncomfortable beds. We stayed an extra night because family came into town. I asked for our room to be cleaned but they didn't clean our room. We went to the beach & wanted to come back to shower & get ready. But I had to go to the office to get some clean towels & tissue. Our floor had sand from our previous beach day. It was annoying but we made it work. Overall, we got what we paid for. $80 a night. A place to sleep. Even if it was with one eye open. 😬
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Jleigh,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 Terrible

Veronica

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Our beds had stains, the shower had hair in it. The shower and toilet we're nasty, we went and got bleach to feel clean. The floors were full of dirt and crumbs.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Veronica,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Tina

Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 28, 2024
Hey Tina, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

4/10 Poor

Nohely

Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 28, 2024
Hi Nohely,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

christina

Liked: Staff & service
I have not received my deposit.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Ceci

Stayed 1 night in Mar 2024

4/10 Poor

Martin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Martin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Laura

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a grubby motel.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Laura,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Erica,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Tenaya, Spring Hill

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn’t pay me to come back to this place.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Tenaya,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Hilary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Easy parking was great The mattresses on both beds were totally uncomfortable lumpy and hard could feel the springs. The bathroom smelled awful (like crap and the room smelled like cigarettes
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Hilary,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Brian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The area is littered with homeless and right when you pull up they start walking around checking you and your belongings out. Super sketchy and I dont recommend staying here.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Brian,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Michael,Thank you for the excellent rating!! Maz K.#Team6

6/10 Okay

Keia

Stayed 1 night in Feb 2024

4/10 Poor

Evelin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The A/C didn’t work lol
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Evelin,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 8, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Brett,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Steven, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Colleen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is terrible.. I didn’t feel safe to go outside at night and the room was not very comfortable or clean. Will not go there anymore.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Colleen, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Al

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was SO FILTHY it was incredible. With my body heat the bed got warm & then the most INCREDIBLE ROTTEN SMELL STARTED TO COME OUT. So bad, that it woke me up. Even for free, nobody should stay at this DUMP!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Gerard

Stayed 1 night in Jan 2024

2/10 Terrible

Kim, Fresno

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible property. The mattress was destroyed, the shower so small that I couldn’t lift my leg to wash without falling (I’m 175 lbs), and vagrants walked the property all night. Will never stay here again. The area was nice though.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Kim, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I left my Fitbit there. The cleaners went in after to clean when we checked out. I called and told them I know I left it there and they said the cleaners didn’t see anything. Which the front desk lady even stated the wrong room number back to me. So I know they’re lying. I didn’t expect anything more from that place though.
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Gina, Calimesa

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of homeless lingering the area. People in cars. I wasn’t bothered by any one of them. Person next door was smoking cigarettes in their room. I knocked on door and told them to smoke outside. The smoke was coming in my room. Obviously it’s a no smoking area. The room did NOT have heating. Office gave me a portable heater that did NOT work. Rooms need to be checked periodically. Check the mattresses as well. I stayed the prior week and had to sleep diagonally because I would have fell off the bed due to mattress damage like broken springs. I was visiting out of town. Definitely won’t be staying there again. No compensation for nothing. Do better Motel6. Worst visit and I did NOT enjoy my stay. I will NOT be back.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 20, 2024
Hi Gina, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6