On the beach, sun loungers, beach umbrellas, beach towels

Reviews of Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive

4.5 out of 5
Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive
Paseo Cocoteros 750 Sur, Flamingos, Nuevo Vallarta, NAY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 310 reviews" "
Rating 8 - Good. 64 out of 310 reviews" "
Rating 6 - Okay. 25 out of 310 reviews" "
Rating 4 - Poor. 6 out of 310 reviews" "
Rating 2 - Terrible. 4 out of 310 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristopher James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude waiters and hard to find someone by the fool
Stayed 7 nights in May 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 20, 2024
Dear Kristopher, Thank you for taking the time to share your experience with us. I am very sorry that your recent visit was not what you expected. Your feedback is essential to us and we will certainly take your comments into account for improvements in our service so that this situation does not arise again in the future.I hope you give us the opportunity to welcome you again and serve you with the hospitality and warmth that characterizes us.

8/10 Good

Henry

Travelled with family
Liked: Cleanliness
The location and the beach is great but the service is below average for this class of property. The lobby and room furniture are old and belong to a different era! Generally the food is OK it gets better if you are willing to pay the extra for the items that are not on the All inclusive menu.
Stayed 5 nights in May 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 20, 2024
Dear Henry,We truly feel gratified to have you and your family stay with us at Villa La Estancia Riviera Nayarit.We appreciate the suggestions you made, they have been highly taken in consideration. We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangements.

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and the service was excellent.
Stayed 8 nights in May 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 20, 2024
Dear Tom, Thank you very much for taking the time to share with all of us this review; it is a privilege to know that Villa La Estancia Riviera Nayarit lived up to your expectations in every aspect, of such a relaxing vacation.

10/10 Excellent

Leslie A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay. The one bedroom is huge and comfortable. Flamingos is right next door and you can eat at the restaurants there, but is much busier and noisier. The pool, outside spas and beach are lovely. The inside spa is amazing for hydrotherapy. All the people who work there are friendly. Lots of water bottle waste. It would be nice if they could figure out how to get bigger plastic water bottles. True of all of Mexico, unfortunately. The only complaint is the same one true of most of Mexico. The only complaint
Stayed 4 nights in May 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 15, 2024
Dear Leslie, I want to take this opportunity to thank you for visiting us once again we appreciate your loyalty, and for taking the time to provide us with your great comments. Cordially,

8/10 Good

Narinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, good food
Stayed 7 nights in May 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 13, 2024
Dear Narinder, Thank you for allowing us to welcome you to Villa la Estancia Riviera Nayarit and for sharing your experience with us.

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying WOW! We enjoyed our stay so much that we are planning another trip, this is a Gem! From the moment we arrived until we left we were swept off our feet. Marcos at the beach is amazing. He made sure to remember my order and greeted us with our favorite drinks each day the pool bar opened. Gave a great recommendation for the Blue grill the second night and served us there as well. Hands down best service I have received at any all inclusive. Each morning we had breakfast at La Casona where Fabian made sure to have our coffee always filled and to have a Bloody Mary with tequila on its way to the table. Fabian also made sure to have the mimosa’s prepared during breakfast as well. Why not you’re on vacation. Other servers were Esmeralda, Caroline, Paloma, Cielo, Rufino, Daniela. Next door at the Flamingo we had Polo at the bar, loved the conversation over a glass of Siete Lenguas with club soda and lime(siete leguas). Polo always had a smile even when other guests were being very rude. One thing I found is We did not have a bad moment. We made the best of the vacation. Others may leave a different review but that is their opinion! This by far was a fun and relaxing long weekend get away. Thank you to all that I mentioned and the others that played an important role in our stay!
Response from Miguel Velasco, General Manager Villa La Estancia on May 7, 2024
Dear Randy,Our main goal is to create great everlasting memories in our guests and we want Villa La Estancia to be remembered as part of your story.Thank you for staying at Villa La Estancia and for taking the time to provide us with your valuable review.Please let me know if you are already planning your next getaway, my team and I would like to take care of each of your special requests.

8/10 Good

Marianne

Travelled with family
Liked: Property conditions & facilities
There were dishes left on the walkway outside our room from the previous guests - it was there all week. FYI: You have to tip the wait staff for every meal/drink they serve as it's not included in the $15/day US they add to your bill for gratuities. The food is GREAT at this place.
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 7, 2024
Dear Marianne, I truly appreciate your wonderful review and I thank you as well for staying at our beautiful resort.We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement.

8/10 Good

john michael, Ferndale

Stayed 15 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 25, 2024
Dear John,Thank you very much for choosing Villa la Estancia Riviera Nayarit as your place of rest and for sharing the details of your experience with us.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had such a lovely vacation. The resort was beautiful, and the food was great. We were treated very well, and everyone was very pleasant and helpful. We went for 1 week starting April 19th. We had the all-inclusive plan and stayed in the basic studio room (2 queen beds). • Because it was mid-April the resort was not as busy – there was plenty of room on the beach and at the pool • We had no issues making dinner reservations – there were always plenty of spots and choices • The Estancia only has 2 restaurants, so we did go over to the Palmar almost every night – it is only a 2- or 3-minute walk • Other then breakfast – there are no buffets. They are all a-la-carte and a lot of menu choices. The food was better than I was expecting and quite enjoyed it. • All-inclusive covered everything except a few big-ticket items on the menus (like porter house steaks) Anything not included is clearly noted. • We did get a ‘’bill’’ for every meal which we had to sign, but we never got charged for anything we were not expecting. You can tip in cash or add the tip to the bill and pay when you leave.
Stayed 7 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 7, 2024
Dear Jennifer,Thank you for expressing your great satisfaction with Villa La Estancia Riviera Nayarit and for sharing the details of your stay with us, as you said: the pros and cons accordingly your experience.We are extremely pleased to know that you enjoyed your stay at our hotel; from the facilities to the service of our colleagues, who take care of every detail to provide an unforgettable experience.Thank you again for taking the time to write such a wonderful review. It is a pleasure to know that this experience exceeded your expectations. Our number one priority is to make every guest experience exceptional as it can be.Best regards,

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were wonderful. Everyone went over an above to make our stay all that we wanted. We can't wait to come back!
Stayed 5 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 7, 2024
Dear Lori, All of us here at Villa La Estancia look forward to pampering you again on the warm and sunny shores of Banderas Bay!Sincerely,

10/10 Excellent

Vanesa, West Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 6, 2024
Estimada Vanesa,Será un honor para el equipo de Villa la Estancia volver a atenderle en su próxima visita con la hospitalidad y calidez que nos caracteriza.

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet romantic resort
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 6, 2024
Dear Johanna, Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Everything was great
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 6, 2024
Dear Dawn,Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.

10/10 Excellent

Arturo Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Estancia is a bit of best of both worlds. If you want a quieter atmosphere Estancia provides that or if you want something livelier you can head to the adjacent Flamingo section. (Have access to both). The steakhouse restaurant was amazing and def recommend. The staff was extremely friendly and helpful. I wish I could remember everyone's name but Lorena at the breakfast buffet; Raul and Daniel from the pool bar; and both towel hosts at the pool area always were helpful and attentive.
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 30, 2024
Dear Arturo,I would like to express my gratefulness for your positive comments and feedback; I also would like to thank you for staying Villa La Estancia Riviera Nayarit.I am sure everyone had a great time and hopefully, we created nice memories that will last forever.It is a privilege to know that lived up to your expectations in every aspect. We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangements.

10/10 Excellent

Razmik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beach and pool was my favorite, you have a everything to enjoy your vacation
Stayed 5 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 29, 2024
Dear Razmik,Thank you for having taken the time to post your review of your recent stay at Villa La Estncia, I am truly delighted that we were able to provide you with the best service and accommodations; I will gladly pass along your lovely words to all our team members.

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by Villa La Estancia. I had never been to an all inclusive before, not my style. But VLE exceeded all expectations. Property is gorgeous, staff amazing and the food couldn’t have been any better. The Spa and The Kids club top notch as well. If you have kids and want a special getaway do not hesitate on this property!!! My wife correct in all aspects before I travelled here. All my concerns easily erased.
Stayed 5 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 29, 2024
Dear Scott, First and foremost allow me to thank you for the review shared, and for the feedback provided. I am glad to know that you experienced outstanding service during your stay, because each day we try to be better to satisfy our guests’ wants and needs. Thank you again for your preference, we hope to have you back soon for another unique Villa La Estancia Riviera Nayarit experience.Best regards

8/10 Good

Brian

Travelled with partner
Over all was a very nice resort. The restaurants were a little repetitive and some suspect food but the service and staff were excellent, beach was also nice and the pool was fabulous and for the most part quiet. Not a party resort so if your looking for that pick somewhere else
Stayed 8 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 25, 2024
Dear Biran, Thank you for providing us the opportunity to host you at Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us. Best regards,

10/10 Excellent

Abbas

Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on May 13, 2024
Dear Abbas,I am pleased that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and reception were excellent. Always saying hi and could they help you from first day through the last day. Only downside was trying to sell us vacation timeshare after we told them we were there strictly for vacation. Would highly recommend but stay away from timeshare unless it’s your interest.
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 19, 2024
Dear Marshall,Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.I am pleased to hear that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay, we will take into account your comments about the timeshare staff.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
Property was nice room was really nice and food and drinks were great
Stayed 6 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 18, 2024
Dear David, Thank you for your recent stay at Villa La Estancia Riviera Nayarit and for taking the time to provide us with your comments.

10/10 Excellent

Alphonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encountered "staff" upon our arrival to the time we left was very helpful, respectful and very personable. We will be visiting again and definitely recommend.
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 18, 2024
Dear Alphonso, Thank you for allowing us to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.I am pleased to know that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay.

8/10 Good

Tara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place. Lovely people. Only feedback is on the staff. Hate when there’s a clear bias towards people who are white compared to people of color. Understand everyone has paid equal amount of money or even more to be there. The job of the staff inside and outside is to be customer centric rather color centric. Some of the staffs were great and some totally lacked this ethic, and being human element. Make every customer of yours belong, the property is great. It can me excellent with the focus on customer service for all not just few.
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 18, 2024
Dear Tara,Thank you for your recent stay at Villa La Estancia and for taking the time to share with us your comments.We regret to read the dissatisfaction you have experienced with some of our services; please accept our sincerest apologies for each uncomfortable experience. We would like to assure you that all our guests have the same level of importance, we will take immediate action on every issue in order to improve our services accordingly.Best regards,

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect! Ideal for families with kids!
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 16, 2024
Dear Jelena,Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.I am pleased to know that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay.

10/10 Excellent

Yi-Min

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and how quiet and peaceful it was
Stayed 6 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 15, 2024
Dear Y-Min,Thank you for allowing us to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.Best regards,

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prestine property! Every single staff member we encountered was happy, helpful, smiling, and professional. VIP IS AN UNDERSTATEMENT..
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager on Apr 15, 2024
Dear Susa, Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.I am pleased to know that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay making you feel appreciated by everyone.

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 15, 2024
Dear Kelsey, Thank you very much for choosing Villa la Estancia Riviera Nayarit as your place of rest and for sharing the details of your experience with us.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Shares with Flamingo so able to eat and use there area as well
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 12, 2024
Dear Dave,First of all, I would like to take this opportunity and thank you for visiting us at Villa La Estancia Riviera Nayarit. It will be a real pleasure to be your host one more time.Best regards,

10/10 Excellent

Samuel, atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel in which my family enjoyed our stay. The only thing i was not okay with is the shared balcony’s. This was not a problem during our stay but we had good guests next to us.
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 12, 2024
Dear Samuel,We are thrilled to read that you enjoyed your stay at Villa La Estancia Riviera Nayarit; I want to thank you for posting such a nice review about our resort and staff. I look forward to meet you in the near future!

10/10 Excellent

Adrian, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 10, 2024
Dear Adrian, It is a true pleasure to know that your overall experience with us was enjoyable and exceeded your expectations. I am happy to learn from this review that you were impressed with the service.

10/10 Excellent

Andrey

Liked: Staff & service, amenities, property conditions & facilities
Amazing stay, great hotel, excellent food. A bit longer waits for restaurants and reservations but overall I highly recommend
Stayed 8 nights in Mar 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 11, 2024
Dear Andrey, Thank you very much for taking the time to share this comment, as well as putting your trust in us for your vacation.Best regards,

10/10 Excellent

Nigel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept facilities fronted by a lovely sandy beach. Very friendly and efficient staff who made us feel very welcome. Would very “strongly advise” taking the all inclusive package !n
Stayed 7 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 10, 2024
Dear Nigel, Please receive kind greetings from Villa La Estancia Riviera Nayarit. I am very pleased to read your detailed review of our facilities and the always happy and willing-to-serve staff, I am sure they will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs.

10/10 Excellent

Mariah Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly staff on the property and the ease of access to neighboring towns such as bucerias. Food was good everywhere we went, and beach front is beautiful! Definitely will be coming back!
Stayed 4 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 8, 2024
Dear Mariah,I am pleased to read that you enjoyed this experience with us and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. We sincerely appreciate your time to share your experience with us; it will be an honor for Villa La Estancia to have you back and offer you our sincere hospitality on your next visit.Best regards,

8/10 Good

Vy

Travelled with family and small children
Liked: Cleanliness
The maid and servers were great but the pool lounges were so limited that you would need to wake up super early every day to reserve seats. That was the most awful part of every pool day. The pool staff would always ask to take away an umbrella or chairs even though we did exactly what they asked us to do. Not a very relaxing way to start each day.
Stayed 7 nights in Mar 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 8, 2024
Dear Vy,Thank you for taking the time to provide us with your comments.We are sorry to read the dissatisfaction you experienced regarding the unused poolside chairs, please accept our apologies.All our guests are informed at check-in, about our pool policy, and this is also reinforced throughout your stay. I agree with you that it has been an ongoing issue for us and we are constantly working on it.Please be assured that it is our intention for all of our guests to see that we follow through with feedback.Thank you for staying at Villa La Estancia.It is our pleasure to serve you.

6/10 Okay

Parimah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is beautiful and relaxing. There are a few restaurants to go to but you have to wait a while before you get your food. The only reason I am giving this resort a 3 star is that they force you to go to a sales presentation to become a member of their group. Once we arrived at the resort and got checked in, they sent us to a lady that showed us a map of the resort and explained available activities and services at the resort. Then she said we have a very special offer for you, we give you a $180 massage for $75 each. When we refused, she said okay, how about $50 each? I said we're very tired and can't decide at the moment. Then another lady came over and said we get you the same service for $30 both! That sounded like a good deal so we accepted. Then she said the only thing we needed to do to get this gift is to have breakfast with an agent that is going to show us the property. I didn't realize that this was a sales program and they didn't mention anything either. I thought maybe it's like a tour they offer to their guests. Long story short, the next day, we spent half a day with an agent that was trying to get our personal information like bank account information and salaries. If you decide to stay here, DO NOT accept going to the presentations. It's a scam.
Stayed 3 nights in Apr 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 8, 2024
Dear Parimah,Thank you for taking the time to provide us with your comments.We extend a sincere apology if you did not like the approach and felt the timeshare staff harassed you. We already forwarded your comment to Sales and Marketing Management, we are sorry for the inconvenience and discomfort this might have caused you. All of us here at Villa La Estancia look forward to pampering you again in the warm and sunny shores of Banderas Bay!

10/10 Excellent

Kendra Dawn, Casper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, and the staff were great. It was very clean and our suite was huge! They upgraded me to an ocean-view and our balcony was very big with two entrances into our suite.
Stayed 5 nights in Mar 2024
Response from Miguel Velasco, General Manager on Apr 5, 2024
Dear Kendra, Thank you for your detailed review of our hotel Villa La Estancia Riviera Nayarit. It means a lot to us that you took the time to share your feedback with the rest of our community and with us.

10/10 Excellent

Margot

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The pool was great for kids. The facilities were very clean. There were lots of dining options. The service was great.
Stayed 7 nights in Mar 2024
Response from Miguel Velasco, General Manager on Apr 5, 2024
Dear Margot, Thank you very much for sharing your review of our service at Villa La Estancia Riviera Nayarit. We are glad to hear that our team's performance exceeded your expectations, and we will make sure that the employee's name gets the recognition it deserves. Thank you again, employee name, have a great day!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Miguel Velasco, General Manager on Apr 5, 2024
Dear Janet, Thank you very much for sharing your review of our service at Villa La Estancia Riviera Nayarit. We are very pleased to know that you enjoyed your stay at the hotel, from its facilities to the service of our employees who take care of every detail to provide you with an unforgettable experience.

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly . Food was excellent
Stayed 7 nights in Mar 2024
Response from Miguel Velasco, General Manager, Villa La Estancia on Apr 1, 2024
Dear Jeremy, It is great to hear that you had a wondeful stay with us. Thank you for taking the time to review Villa La Estancia Riviera Nayarit!We hope you will come back and visit us soon.Warm Regards

10/10 Excellent

Claire C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, very clean, helpful staff. Loved the beach access.
Stayed 4 nights in Mar 2024
Response from Miguel Velasco, General Manager, Villa La Estancia on Apr 1, 2024
Dear Claire, Our guest’s complete satisfaction is our main goal at Villa La Estancia Riviera Nayarit and it is very rewarding to know that this was achieved during your visit. I look forward to the opportunity of welcoming you once again.Best regards

10/10 Excellent

Martha Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Miguel Velasco, General Manager on Apr 12, 2024
Dear Martha, We truly feel gratified for having you and your family’s stay with us at Villa La Estancia Riviera Nayarit.We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangements.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 11, 2024
Dear Christina,Thank you for your comments and for staying at Villa La Estancia Riviera Nayarit, we are glad to hear that you enjoyed your stay and that our staff was very helpful.Best regards

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that the restaurant by pool was closed in evenings (was our favorite). Also too difficult to get a reservation at restaurants of choice. Breakfast at hotel had waiting list most of the time although many tables open.
Stayed 8 nights in Mar 2024
Response from Miguel Velasco, General Manager, Villa La Estancia on Mar 19, 2024
Dear Craig,Thank you very much for taking the time to share this comment, as well as putting your trust in us for your vacation.I am very sorry for not having given you the experience that you and your family expected, for us it is very important to know the areas in which we must continue to improve. We will take into consideration your comments about the service and restaurants.We would be honored to have the opportunity to welcome you back and show you the improvements we have been working on.Best regards,

6/10 Okay

John

Stayed 7 nights in Mar 2024
Response from Miguel Velasco, General Manager Villa La Estancia on Apr 6, 2024
Dear John,Thank you for taking the time to share your experience with us. I am very sorry that your recent visit was not what you expected. Your feedback is very important to us.I hope you give us the opportunity to welcome you again and serve you with the hospitality and warmth that characterizes us.Best regards,

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Miguel Velasco, General Manager, Villa La Estancia on Mar 19, 2024
Dear Anne, Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.I am pleased to know that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Miguel Velasco, General Manager on Mar 11, 2024
Dear Leah, Thank you for have chosen Villa La Estancia Beach Resort & Spa to spend your vacation.We truly hope we get the chance to host you back very soon, please do not hesitate to contact us for any special request.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a quiet and relaxing, upscale vacation, this is the place for you. The staff were welcoming, friendly and bent over backwards to help whenever needed. The food was of high-quality, as were the rooms.
Stayed 7 nights in Feb 2024
Response from Miguel Velasco, General Manager on Mar 8, 2024
Dear Rachel,Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.I am pleased to know that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay. Your comments inspire us to continue to make possible the satisfaction of our guests.

10/10 Excellent

Alexander James, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Miguel Velasco, General Manager on Mar 8, 2024
Dear Alexander, Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.

10/10 Excellent

Greta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how quiet and relaxing the atmosphere was. The property was beautiful. The rooms were spacious and comfortable. I have already recommended to a friend.
Stayed 3 nights in Feb 2024
Response from Miguel Velasco, General Manager, Villa La Estancia on Feb 13, 2024
Dear Greta,We truly feel gratified for having you and your family’s stay with us at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff. We truly hope we get the chance to host you back very soon, please do not hesitate to contact us for any special request.

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa La Estancia offered us the best all-inclusive experience to date. Upon arrival, my wife and I were warmly welcomed with chilled champagne and towels, immediately setting a high standard for hospitality. Our accommodations were impeccably clean, with fridges thoughtfully stocked with beer and soft drinks. Dining at La Casona, the resort's restaurant, was exceptional; our breakfast servers, Carolina, Esmeralda, and Daniela, provided attentive service without being intrusive. Dinner was equally impressive in terms of service, thanks to the excellent service from Alfredo, Eduardo, Rigoberto, Hugo, and Oswaldo. The dinner food was absolutely fantastic, much better than any other resort with the all-inclusive option. Our beachside lunches, enhanced by the outstanding service of our concierges Angel and Jesus, were memorable. However, the room service breakfast did not meet our expectations. The interaction with the staff member over the phone lacked courtesy, and the presentation of our meal—served in a disposable tray without proper cutlery or accompaniments for our coffee—was disappointing. Opting to skip this option, we went to the pool and found the poolside service to be exceptional, enjoying wonderful food and treatment. In summary, our stay at Villa La Estancia was delightful. Can’t wait to go back and dive into all that goodness again!
Response from Miguel Velasco, General Manager, Villa La Estancia on Feb 13, 2024
Dear Alfredo, Thank you for giving us the opportunity to welcome you to Villa la Estancia Riviera Nayarit and for taking the time to share your experience with us.I am pleased to know that you had an unforgettable experience and that our team did a great job taking care of every detail of your stay. Your comments inspire us to continue to make our guests' satisfaction possible.It will be an honor for the Villa la Estancia team to serve you again on your next visit with the hospitality and warmth that characterizes us.

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jan 2024
Response from Miguel Velasco, General Manager, Villa La Estancia on Jan 31, 2024
Dear Joshua, Thank you for taking the time to share your experience with us. I am very sorry that your recent visit was not what you expected. Your feedback is very important to us and we will certainly take your comments into consideration for improvements in our service so that this situation does not arise again in the future.I hope you will give us the opportunity to welcome you back and serve you with the hospitality and warmth that characterizes us.