Hi Jody! Thank you so very much for your review. We are so happy to hear you had a great time!

We are so happy to hear that you had a great time in the waterpark

Thank you Maryn for your rating. We hope to see you and your family again soon for some more fun!

Thank you so much for your rating Roupen

thank you for your rating!

Thank you Grace for your kind rating. We hope to see you again soon.

Thank you for your kind review. We will forward your preferences along to the waterpark for consideration.

Thank you Edmond for your rating. We hope to see you and your family again soon for some more fun!

Thank you Christine for your rating. We hope to see you and your family again soon for some more fun!

Thank you Aaqib for your review and rating. We hope to see you and your family again soon for some more fun!

Thank you Thamilselvan for staying with us. We are pleased you enjoyed your stay.

Hello Cristina, thank you for your review. We are so happy to hear your family had a great time.

Thank you Francisca for your rating. We hope to see you and your family again soon for some more fun!

Thank you for letting us know about your stay. We are thrilled you had a great time over the holiday weekend.

I'm sorry to hear that there was confusion after swimming. We hope you'll come back again for more fun.

Thank you for the review Xihua!

We are happy to hear you had a great time!

Hello Ronke, thank you for your feedback. We are sorry to hear about your experience with our front desk team and we will work hard on correcting this.

Thank you Rowena!

Hello Yangfan, can you please let us know what happened with your check in experience so we can fix this immediately.

Thank you Chris for your rating. We hope to see you and your family again soon for some more fun!

We look forward to having you back Daniel!

Hello Laura, we are happy to hear check in was easy! We also are so happy to hear you had a great time in the waterpark!

Hello Catherine, thank you for your feedback, we will have our maintenance team address this immediately.

Hello Christine, can you please let us know how we could have improved your stay.

Hello Fiona, can you let us know how we could have improved your stay.

Thank you for the 5 stars Sarah!

Thank you for the 5 stars

Hi Eva! thank you for your feedback we strive to make all of our customers happy!

Thank you!

Thank you! We look forward to your next visit :)

Thank you for your review. We are thrilled to hear this and look forward to welcoming you back to our Resort.

Hello Sean, thank you for your feedback, all of our guest suites and main areas of the hotel have been renovated in the past couple of years. We are sorry to hear you didnt like it.

Hello Rasha, we are so sorry to hear about your experience at the hotel. We hope you will give us another try and have a pleasant stay.

Thank you for the 5 star rating Cathy

Thank you Matthew for your review and rating. We are so happy to hear you and your family enjoyed your stay with us! We hope to see you all again soon for some more fun!

Hello, Helen. Thanks for your review and rating.

Hello Sandy, thank you for your feedback. We are so sorry to hear about your stay. We will work hard on correcting this immediately.

Thank you so much for the 5 star rating!

Thank you for your rating Sujanthan. We hope to see you again!

Hi Shawna. Thank so much for your review. It sounds like you had a really nice time visiting our Resort, and we look forward to your next trip! Thank you.

Thank you Samantha for your rating. We hope to see you and your family again soon for some more fun!

Thank you!

Hi Suzanne. Thanks so much for your review and all the details you provided for other guests and readers! We appreciate that! We are so pleased to know we were your choice for your son's first water park experience and we look forward to welcoming you back to the Resort! Thank you.

Hi Linda. Thanks for the review and your feedback...we appreciate it and will be sure to forward your concerns tot he appropriate departments. We are happy that your kids had a great time. We look forward to your next trip to the Resort! Thanks again...

Hi Maricel. We are sorry to hear that you arrived too early to enjoy the ammenities. Even though check in time is really at 4pm or later, we do offer access to the water park anytime after 2pm. This information can be found on all booking sites. Be sure to check our website for any other information you may need. Thank you!

Thank you!

Hi Heidi! Thanks for the review! We are so pleased to learn that you had a great time and we were able to make a positive impact for you and your family. We look forward to your next visit! Thank you!

Thank you!