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Reviews of Days Inn & Suites by Wyndham Mt Pleasant

2.5 out of 5
Days Inn & Suites by Wyndham Mt Pleasant
5770 East Pickard Street, Mount Pleasant, MI

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 1001 reviews" "
Rating 8 - Good. 342 out of 1001 reviews" "
Rating 6 - Okay. 177 out of 1001 reviews" "
Rating 4 - Poor. 91 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Damisha, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. The shower was loud and the heat made the air really dry. Besides that I would book again.
Stayed 1 night in May 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Damisha, Thank for taking the time to share your experience and for the outstanding rating! We are always looking for opinions as to how we can make our guests stay experiences better, so we appreciate the feedback! We do look forward to having you as our guest again.

6/10 Okay

Noah

Travelled with group
N/a
Stayed 3 nights in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Noah, Thank you for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
The door from the parking area into the hotel did not lock. I felt very uneasy about that since it backed up to a restaurant. Also the parking area by the restaurant had broken glass all over the concrete
Stayed 2 nights in May 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Kathleen, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits. The doors are all secure entry and use motion detection to unlock from the inside, this often causes people to think the locking mechanism is not working. As far as the glass issue, I will take a look this evening and have that addressed asap.

8/10 Good

Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Brook, Thank you for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Housekeeping was punctual. I would definitely stay there again for my next visit.
Stayed 6 nights in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Maria, Thank you so much for the kind words and great review! I'm very glad our staff was so great to you! We value all of our guests and hope to have you back again real soon!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Don, Thank you for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

4/10 Poor

Megan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not anything worth $228! I would not recommend this place. It's dirty, sauna is closed, pool area is gross, there are 3 outlets in the whole room.
Stayed 1 night in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Megan, we apologize that you didn't seem to enjoy your stay. We are always looking for feedback on how we can better serve our guests. The sauna is Out of Order due to guests not properly caring for it, and the owner intends to remove it, but it is our busy season, so it will most likely be closer to winter.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this days inn for the last 6 years for an event in the area. Always friendly, affordable and clean.
Stayed 2 nights in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Lynn, Thank you for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Sheila

Travelled with group
Liked: Amenities
All was great! Staff were wonderful!!
Stayed 2 nights in Apr 2024
Response from Monica on Apr 16, 2024
We're extremely happy that you enjoyed your stay! Come back soon :)

6/10 Okay

Jennifer

Business traveller, Travelled with partner
I didn't like the continental breakfast. The headboard fell off the wall.
Stayed 1 night in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Jennifer, We are really sorry to hear that you did not have a great experience with us! We are always looking for feedback to find out how we may better serve each and every guest! Thank you for taking the time to give us yours and hope that you can give it a try again, even just once more!

4/10 Poor

Jennifer

Stayed 1 night in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
Jennifer, Thank you for the outstanding rating! We do look forward to having you as our guest again.

8/10 Good

Gwendolyn, Grand Rapids

Travelled with partner
Liked: Staff & service
The location is ok, but not updated. Its clean The back doors are not secure and anyone can just walk in off the street.
Stayed 1 night in Apr 2024
Response from Jeremy on Apr 10, 2024
Gwendolyn, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits. The doors are all secure entry and use motion detection to unlock from the inside, this often causes people to think the locking mechanism is not working.

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from Days Inn Front Desk Staff on May 20, 2024
John, Thank you for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Janice

Enjoyed the accommodations
Stayed 1 night in Mar 2024
Response from Jeremy on Apr 10, 2024
Janice, Thank you for taking the time to share your experience. I am so glad you enjoyed your stay and look forward to your next visit with us.

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Def not worth the price when much nicer is available for slightly higher price.
Stayed 1 night in Mar 2024
Response from Jeremy on Apr 10, 2024
Erick, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the desk was very nice while checking in.
Stayed 1 night in Mar 2024
Response from Jeremy on Apr 10, 2024
Kelli, Thank you for taking the time to share your experience. I am so glad our Front Desk Associate was warm and welcoming. We do look forward to having you as our guest again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Mar 2024
Response from Jeremy on Mar 26, 2024
Tom, Thank you for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

6/10 Okay

Dave

Stayed 1 night in Mar 2024
Response from Jeremy on Apr 10, 2024
Dave, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jeremy on Apr 10, 2024
Jennifer, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean staff was very kind
Stayed 1 night in Mar 2024
Response from Jeremy on Mar 26, 2024
Angelia, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
This one honestly one of the best hotels I have stayed at. The front desk gentlemen was amazing and so helpful. Even beought a pack n play down for our daughter. When we had issues with the TV he called maintenance and they fixed the issue quickly. The room was clean, pool was well stocked with towels, breakfast was a noraml hotel breakfast but did have some hot foods. All around very pleasant stay. I am definitely happy and will return
Stayed 2 nights in Mar 2024
Response from Jeremy on Mar 26, 2024
Dawn, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from Jeremy on Apr 10, 2024
Jessica, Thank you for taking the time to share your experience. I am so glad you enjoyed your stay and look forward to your next visit with us.

2/10 Terrible

Dennae

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty and outdated , unsafe, hotel room door wouldn't lock, bodily fluids on walls , curtains, headboards, food from previous renters next to and behind nightstand, condom wrapper behind nightstand, hair on our sheets, we used Lysol wipes to wipe down all surfaces and countertops, wipes were black after wiping stuff down. Puke on wall and lamp / lamp switch.
Stayed 2 nights in Mar 2024
Response from Jeremy on Mar 26, 2024
Dennae, Thank you for taking the time to share your experience. I do hope you are satisfied with the resolution that was ultimately provided.

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Jeremy on Mar 26, 2024
Matt, Thank you for taking the time to share your experience and for the rating. We do look forward to having you as our guest again.

10/10 Excellent

Mario

Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Mario, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Jennifer, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay.
Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Cheryl, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

8/10 Good

Harlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Harlee, Thank you for taking the time to share your experience and for the great rating! We do look forward to having you as our guest again.

6/10 Okay

Mike

Stayed 1 night in Feb 2024
Response from Jeremy on Apr 10, 2024
Mike, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, near the casino
Stayed 1 night in Dec 2023
Response from Jeremy on Mar 26, 2024
Dawn, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Clean, comfy, poor breakfast options
It was clean. The beds were comfortable. The staff was friendly. The only negatives were that the furniture was dated and the breakfast. I picked this hotel, in part, due to the included breakfast, but the options were limited to cereal, muffins and biscuits and gravy. We did not try the pool to comment on that.
Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Kelly, Thank you for taking the time to share your experience and for the valued feedback.

8/10 Good

Kayce

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and warm room. Very close to the parking area and easy walking distance from car to room as well.
Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Kayce, Thank you for taking the time to share your experience and for the valued feedback. I am glad you found the stay enjoyable.

10/10 Excellent

Danielle

Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Danielle, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

8/10 Good

Jodi

Liked: Staff & service
Rooms are decent, location is good, pool and hot tub were alright. Breakfast choice was terrible and not kept up or cleaned well.
Stayed 2 nights in Feb 2024
Response from Jeremy on Mar 26, 2024
Jodi, Thank you for taking the time to share your experience and for the valued feedback. We will address the upkeep of the breakfast area.

8/10 Good

Darren

Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Darren, Thank you for taking the time to share your experience and for the great rating! We do look forward to having you as our guest again.

6/10 Okay

Colleen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was ok for only $100.00 night. No safe in the room.
Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Colleen, Thank you for taking the time to share your experience and for the valued feedback.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room temperature was hard to control
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 20, 2024
John, Thank you for taking the time to share your experience and for the great rating. I will have our Maintenance check the unit in the room you had occupied to ensure it is functioning properly.

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet!! not on the main traffic area, behind a restaurant. Lots of parking available. Only issue was hallway to the pool area was cold.
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 20, 2024
Kay, Thank you for taking the time to share your experience and for the outstanding rating. We are currently addressing the pool area heating system.

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy check in and checkout. Spacious room. Comfortable bed. Want current, clear instructions for TV. Another chair with two firm arms. Safety bars high enough for shower. Maybe even phone and wake-up call.
Stayed 3 nights in Feb 2024
Response from Jeremy on Feb 20, 2024
Dan, Thank you for taking the time to share your experience and for the great rating. Our television system was recently updated and updated materials are being placed into all rooms as soon as they are available.

4/10 Poor

Barbara

Travelled with family
Disliked: Property conditions & facilities
Visit for college tour
The room was clean. All the plugs in the remove were difficult to use. Plugs fell out. Internet was spotty. Food for breakfast was sub-par. For the most part - no hot food. Just sausage patties. I needed to check out and have internet access for awhile (to do some work) and I asked if I could sit at a table in the breakfast room and they wouldn't let me.
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 14, 2024
Barbara, Thank you for taking the time to share your experience. I do apologize for the issue with allowing you to utilize the table for short a period, this should have been allowed. I will address this immediately with our Team to ensure we are providing the best service possible at all times.

10/10 Excellent

Lorri

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Extremely clean and comfortable.
Stayed 2 nights in Feb 2024
Response from Jeremy on Feb 13, 2024
Lorri, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was knowledgeable and friendly. The breakfast was good.
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 13, 2024
Jim, Thank you for taking the time to share your experience and for the outstanding rating. I will share your comments with our Team Members and look forward to having you visit again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Pass
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 13, 2024
Daniel, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

10/10 Excellent

Greg, Battle Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 13, 2024
Greag, Thank you for taking the time to share your experience and for the outstanding rating. I am glad you found your accommodations clean. We do look forward to having you as our guest again.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 13, 2024
Wendy, Thank you for taking the time to share your experience and for the great rating. We do look forward to having you as our guest again.

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 13, 2024
Stacy, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve for your next visit.

10/10 Excellent

Sheila

Stayed 1 night in Feb 2024
Response from Jeremy on Feb 13, 2024
Sheila, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

4/10 Poor

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
it was alright
Stayed 1 night in Feb 2024
Response from Jeremy on Feb 13, 2024
Douglas, Thank you for taking the time to share your experience. I am disappointed that we did not exceed your expectations. We are always open to suggestions and feedback on how we may improve our services or facilities.

8/10 Good

Rebecca

Stayed 1 night in Feb 2024
Response from Jeremy on Mar 26, 2024
Rebecca, Thank for taking the time to share your experience and for the great rating! We do look forward to having you as our guest again.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s an older property, however clean and quiet. I had a good stay. Staff was friendly and helpful. Breakfast options were average, however included in stay so I was happy.
Stayed 1 night in Jan 2024
Response from Jeremy on Feb 13, 2024
Mike, Thank you for taking the time to share your experience and for the outstanding rating. I will share your comments with our Team Members.