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Reviews of Hotel Le St - James Montréal

3.5 out of 5
Hotel Le St - James Montréal
355 Saint-Jacques Street, Montreal, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 470 out of 558 reviews" "
Rating 8 - Good. 60 out of 558 reviews" "
Rating 6 - Okay. 15 out of 558 reviews" "
Rating 4 - Poor. 11 out of 558 reviews" "
Rating 2 - Terrible. 2 out of 558 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end quality hotel.
Awesome stay,, very good service,rooms are very clean, highly recommended for romantic evening.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professionnalisme général du personnel, leurs compétences, disponibilité... Qualité des produits et services sont irréprochables!
Stayed 1 night in Feb 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We stayed here for a night as we travelled through Canada. This place is AMAZING!!! The staff were very courteous and friendly. Location is within walking distance to many attractions. We would stay here again in a heartbeat.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded all of our expectations! The service, ambiance and staff were exceptional! It was a delight to spend eight nights in such luxury! We would highly recommend this hotel and its perfect location to anyone wishing to explore Old Montréal and the Port District!
Stayed 8 nights in Dec 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Truly 5 star!
The hotel was above and beyond. The decor, staff, service and food was perfect. Will stay here again for sure!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Iconic Old Montreal hotel in a gorgeous building (originally a bank) with great service. Some rooms are on the small side, drapes do a good job at blocking light, decor is tasteful. Mini-fridge, Nespresso coffee maker, free bottled water with turn-down service, free wi-fi, limited cable TV, luggage rack, dresser, closet w/ safe, robes/slippers, no microwave. Comfortable bed (sheets could be softer), squishy pillows. Nice bathrooms with a full complement of toileteries. Narrow entryway could really use some wall hooks. Unfortunately, the overheated rooms do not respond to lowering the thermostat; the staff will promptly unlock windows, but that doesn't always help depending on airflow/cross drafts. Daily newspaper delivery available, front desk will change currency quickly.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was soo hot. They need to turn down the heating. Otherwise, this is a lovely hotel! It is situated in beautiful old Montreal.,
Stayed 5 nights in Dec 2019

10/10 Excellent

Katrine, Saint-Lambert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building with a lot of character. Amazing decor. Friendly staff. I will come back anytime.
Stayed 1 night in Dec 2019

10/10 Excellent

smog, Detroit MI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I have ever stayed at and the location is perfect for sightseeing in Montreal.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Particularly the staff we met. We also enjoyed an outstanding breakfast!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. It's a beautiful hotel. We had some maintenance issues which the staff handled extremely well. The staff is extraordinary.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
They always control the heat from the front desk, thermostat in your room means nothing. 2 cold nights, 1 normal and the last sweltering hot. Could not control lighting because of missing receiver on one light and 3 others not properly programed.
Stayed 4 nights in Dec 2019

10/10 Excellent

KathleennKelly, Atlanta Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Old school- super comfortable while super elegant!
Stayed 2 nights in Dec 2019

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to the caring & respectful staff, cleanliness, amazing decorations and the food. Needs to work on having a spa place at least.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Culture Blast in Montreal
Stayed 2 nights in Nov 2019

10/10 Excellent

Gorav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

S.P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself and room were great. They were very opulent and the staff was amazing. Everyone was professional and helpful. Also, the location is ideal. Almost everything we wanted to do was within walking distance. I highly recommend this hotel.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everything includes staff , cleanliness, safty. Food location
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The only bar and restaurant was closed both days we were there for “ private events “. Not very nice for guests
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handsome property. Exquisitely decorated. First rate bed and furnishings. Cozy. Classy. But most of all welcoming. Staff is as good as it gets. Friendly, knowledgeable and anxious to please. Could not recommend this place more.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property: appearance, beauty, cleanliness, style, was superb, as were the staff!!!!
Stayed 3 nights in Oct 2019

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had two rooms, one was too hot the other was too cold and the thermostats in both rooms did nothing. If I were Goldilocks maybe a third room would have been just right.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the location was nicely situated and within walking g distance of Old Montreal
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent - walked to it from the ship
Stayed 4 nights in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully elegant hotel, perfect location in Old Montreal. Very friendly, polite and accommodating staff
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel located 5 mins walking from the Notre Dame Basilica, Restaurants, the Port etc. I can’t wait to go back again!
Stayed 3 nights in Sep 2019

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and filled with many exceptional works of art the staff is very competent and yet remain unobtrusive
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019