Executive Apartment, 1 Queen Bed, Kitchen | Living area
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Reviews of Griffintown Hotel

4 out of 5
Griffintown Hotel
1222 Basin Street, Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 353 out of 517 reviews" "
Rating 8 - Good. 107 out of 517 reviews" "
Rating 6 - Okay. 26 out of 517 reviews" "
Rating 4 - Poor. 15 out of 517 reviews" "
Rating 2 - Terrible. 16 out of 517 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elena

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nice deparments
Stayed 2 nights in May 2024
Response from Griffintown Hotel on May 9, 2024
Dear Elena,Thanks for the positive feedback! Best regards

10/10 Excellent

J G frederic

Stayed 1 night in May 2024
Response from Griffintown Hotel on May 9, 2024
Dear Frederic,Thank you very much for this perfect rating! We are delighted that you had a 5/5 experience with our service. If you have any suggestions or specific needs, please don't hesitate to let us know. We are here for you. Once again, thank you for your outstanding review!Best regards

10/10 Excellent

J G frederic

Stayed 1 night in May 2024
Response from Griffintown Hotel on May 9, 2024
Dear Frederic,Thank you very much for this perfect rating! We are delighted that you had a 5/5 experience with our service. If you have any suggestions or specific needs, please don't hesitate to let us know. We are here for you. Once again, thank you for your outstanding review!Best regards

8/10 Good

Sean

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment units with luxury appliances. Noisy neighborhood with construction and the LRT.
Stayed 3 nights in Apr 2024
Response from Griffintown Hotel on Apr 27, 2024
Thank you very much for this amazing score! We are delighted that you had a great experience with our product/service. Your satisfaction is our priority, and we are happy to know that we have achieved this goal. Your positive feedback is a source of inspiration for our team, and it encourages us to continue providing quality products/services. If you have any suggestions or special needs, please let us know. We are here for you. Once again, thank you for your exceptional review!

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2024
Response from Griffintown Hotel on Apr 27, 2024
Thank you very much for this perfect score! We are delighted that you had a 5/5 experience with our product/service. Your satisfaction is our priority, and we are happy to know that we have achieved this goal. Your positive feedback is a source of inspiration for our team, and it encourages us to continue providing quality products/services. If you have any suggestions or special needs, please let us know. We are here for you. Once again, thank you for your exceptional review!

4/10 Poor

Danielle

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Mixed feelings about this hotel and likely wouldn' stay again. Pros: Hotel was very clean and rooms as pictured. Lots of space. Front desk staff were mostly very friendly. We travelled with our dog and they were accommodating, and there's a nice little park opposite the hotel, ideal for walks and potty breaks, plus a large fenced in dog run if your dogs likes to play with others. Cons: Area around the hotel is VERY loud. It's described on Expedia as "soundproofed rooms" but this is absolutely false. Our room was on the 8th floor and east-facing, looking directly over a highway on/off ramp, and there is a new elevated train directly behind the hotel as well that runs from 530am-130am. We couldn't sleep at all from the noise between the two - it sounds like you're at an airport, and the cars / motorcycles are so loud. Additionally, its all self-service. There's no valet or service with your luggage when you check in - we had to circle until a space on the sidewalk was available in front of the hotel to unload the car. I then had to load all our luggage onto the cart, and struggle the heavy cart into the elevator with one hand, holding our dog's leash with the other, while the guy at the front desk scrolled on his phone three feet away. Car tip: do not take parking space 10-1 unless you have a compact car - its at an odd angle almost impossible to pull into safely. The woman parked next to us warned that she damaged her car badly in that spot previously.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2024
Response from Griffintown Hotel on May 15, 2024
Chere Vanessa,Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !Cordialement

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Always stay here when in Montreal as it’s not quite the city centre but it’s so convenient being by the Lachine Canal so you can prettt much walk either downtown or into Vieux Montreal. Its location, convenience and value for money are brilliant.
Stayed 5 nights in Apr 2024
Response from Griffintown Hotel on Apr 23, 2024
Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Griffintown Hotel on Apr 23, 2024
Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation in a great location!
Stayed 2 nights in Apr 2024
Response from Griffintown Hotel on Apr 23, 2024
Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Looks great
Stayed 1 night in Apr 2024
Response from Griffintown Hotel on Apr 23, 2024
Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Griffintown Hotel on Apr 23, 2024
Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !

4/10 Poor

Dzung

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was an inside and outside of the hotel dirty; moreover, there is unsafe. Any one can access to upstairs. There is no camera inside elevators.
Stayed 5 nights in Apr 2024

10/10 Excellent

Carly

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Griffintown! Rooms were clean and fully equipped with everything you need!
Stayed 2 nights in Apr 2024
Response from Griffintown Hotel on Apr 13, 2024
Thank you very much for this perfect rating! We are delighted that you had a 5/5 experience with our product/service. Your satisfaction is our top priority, and we are pleased to know that we have achieved this goal. Your positive feedback is a source of inspiration for our team, and it encourages us to continue providing quality products/services. If you have any suggestions or specific needs, please don't hesitate to let us know. We are here for you. Once again, thank you for your outstanding review!

6/10 Okay

Chamoun

Liked: Property conditions & facilities
No blinds. Only one mirror. Noisy. One of the worst hotels I stayed in in Montreal. The room design is just not practical.

10/10 Excellent

Yvensha

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Mar 2024
Response from Griffintown Hotel on Mar 23, 2024
Dear Yvensha,Thank you very much for this perfect rating! We are delighted that you had a 5/5 experience with our product/service. Your satisfaction is our top priority, and we are pleased to know that we have achieved this goal. Your positive feedback is a source of inspiration for our team, and it encourages us to continue providing quality products/services. If you have any suggestions or specific needs, please don't hesitate to let us know. We are here for you. Once again, thank you for your outstanding review!

10/10 Excellent

Sherai, Ottawa

Stayed 1 night in Feb 2024
Response from Griffintown Hotel on Mar 16, 2024
Thank you very much for this perfect rating! We are delighted that you had a 5/5 experience with our product/service. Your satisfaction is our top priority, and we are pleased to know that we have achieved this goal. Your positive feedback is a source of inspiration for our team, and it encourages us to continue providing quality products/services. If you have any suggestions or specific needs, please don't hesitate to let us know. We are here for you. Once again, thank you for your outstanding review!

6/10 Okay

Brett

Liked: Cleanliness, amenities, property conditions & facilities
I was told I could cancel my last day by emailing prior to 24 hours I emailed but apparently they said I emailed the wrong address and I will not give me a refund. What a joke. There is no service the concierge is often not around. Pretty disappointing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jovette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Griffintown Hotel on Mar 7, 2024
Thank you very much for this perfect rating! We are delighted that you had a 10/10 experience with our product/service. Your satisfaction is our top priority, and we are pleased to know that we have achieved this goal. Your positive feedback is a source of inspiration for our team, and it encourages us to continue providing quality products/services. If you have any suggestions or specific needs, please don't hesitate to let us know. We are here for you. Once again, thank you for your outstanding review!

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place and has everything you need
Stayed 1 night in Mar 2024
Response from Griffintown Hotel on Mar 5, 2024
Dear Julie, Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your experience and found everything you needed at our place. If there's anything specific that stood out to you or any suggestions you might have for improvement, we'd love to hear them. We appreciate your support and hope to welcome you back soon!Best regards

10/10 Excellent

LANSANA, MONTREAL

Liked: Cleanliness, property conditions & facilities
Nice place for staying
Stayed 5 nights in Feb 2024
Response from Griffintown Hotel on Feb 21, 2024
Dear Lansana,Thank you so much! We're delighted to hear that you enjoyed your stay. If there's anything specific you liked or if you have any suggestions for improvement, feel free to let us know. We strive to make every guest's experience exceptional, and your feedback is valuable to us. We hope to have the pleasure of welcoming you back soon!Best regards

10/10 Excellent

Jessie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Montreal. Clean environment great aesthetic
Stayed 2 nights in Feb 2024
Response from Griffintown Hotel on Feb 21, 2024
Dear Jessie,Thank you so much for your kind comment! We're delighted to hear that you enjoyed your stay in Montreal and that our establishment met your expectations in terms of cleanliness and aesthetic. It's always a pleasure to know that our efforts to provide a pleasant environment are appreciated. We look forward to welcoming you again on your next visit. Feel free to share your experience with our staff; it will surely motivate them!Best regards

6/10 Okay

catherine

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Two bedroom unit was a great layout. Clean for the most part but there were flies in the bathrooms. We needed to use the pullout sofa bed but linens were not available in the room. Called down and they first just brought a top sheet. Had to call a second time to get the fitted sheet, pillow and comforter. One tv in the living area. The elevators were really dirty. Mats didn’t get changed out or cleaned in the three days that we were there for. On the second day, someone had vomited in one of the elevators and did not get cleaned until we informed the front desk. Parking is $38/night with in/out privileges. Arriving and checking in was a bit of a pain as there was no real place to stop and leave the car while we checked in.
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024
Response from Griffintown Hotel on Feb 12, 2024
Dear Erin,We are glad to hear you enjoyed your stay at our hotel.We are looking forward to welcoming you back!Best regards,Griffintown Hotel

2/10 Terrible

Roshayne

Stayed 1 night in Feb 2024

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We appreciated staying in an apartment with a kitchen. I will be more attentive when I book a stay in future. We were mistaken in thinking the building had a gym and bathtub (rather than a shower) so we learned we just have to be a little more astute when we book a place to stay.
Stayed 9 nights in Jan 2024
Response from Griffintown Hotel on Feb 9, 2024
Dear Colleen,Thank you for sharing your experience! We're glad to hear that you appreciated having a kitchen during your stay. It's always helpful to learn from each experience, and we appreciate your reflection on the amenities. We apologize for any confusion regarding the gym and bathtub. Your feedback is valuable, and we hope to host you again in the future with even more accurate and enjoyable accommodations. Safe travels!Best regards

10/10 Excellent

Esquay

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Griffintown Hotel on Feb 5, 2024
Dear Esquay,We are glad to hear you enjoyed your stay with us.We are looking forward to welcoming you back!Best regards,Griffintown Hotel

10/10 Excellent

Philip

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Griffintown is a must.
Stayed 1 night in Jan 2024
Response from Griffintown Hotel on Feb 1, 2024
Dear Philip,Thank you very much for your positive feedback. We are thrilled to see that you had a good stay in Griffintown. Feel free to share your favorite spot or activity in Griffintown, as well as any suggestions. We hope to see you again.Best regards

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Griffintown Hotel on Feb 1, 2024
Cher Eric,Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 4/5 avec notre Hotel. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !Cordialement

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
THe propoerty itself and the surroundings are excellent
Stayed 2 nights in Jan 2024
Response from Griffintown Hotel on Feb 1, 2024
Dear Philip,Thank you so much for your kind words! We're thrilled to hear that you find both the property and its surroundings excellent. We take great pride in providing a wonderful environment, and it's always rewarding to receive positive feedback. If there's anything specific you loved or if you have any suggestions for improvement, feel free to share. We appreciate your support!Best regards

10/10 Excellent

Karl Allen

Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable
Stayed 4 nights in Dec 2023
Response from Griffintown Hotel on Jan 30, 2024
Dear Karl Allen,We are glad to hear that you find it nice and comfortable! If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. Your feedback is valuable to us!Best regards

8/10 Good

miguel

Liked: Cleanliness, property conditions & facilities
It was a small but everything we needed
Stayed 1 night in Jan 2024
Response from Griffintown Hotel on Jan 30, 2024
Dear Miguel,We are glad to hear that despite its size, it had everything you needed. Sometimes, the best things come in small packages! Best regards

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, room comfort
Family Christmas
Brand new! The suite was very clean! Service from front desk was exceptional. They answered our requests within an hour. We particularly appreciated being able to have our daughter’s dog with us. Restaurants, shops, groceries, all within walking distance. And a dog park right outside. We would go back again!
Stayed 6 nights in Dec 2023
Response from Griffintown Hotel on Jan 17, 2024
Dear Diane,Thank you for your generous review and kind words. We are delighted you enjoyed your stay with us and we are glad your furry friend was here as well.We are looking forward to welcoming you back!Best regards,Griffintown Hotel

8/10 Good

Scott

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was not a big fan in the additional 250$ damage deposit. Everything else beside this was good, great location, dog park next door, and lot of restaurants shops within walking distance.
Stayed 1 night in Dec 2023
Response from Griffintown Hotel on Jan 17, 2024
Dear Scott,Thank you for your generous review. We are delighted you enjoyed your stay with us and hope to welcome you again soon.Best regards,Griffintown Hotel

10/10 Excellent

Nadia

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Griffintown Hotel on Jan 17, 2024
Dear Nadia,Thank you for your generous review. We are delighted you enjoyed your stay with us and hope to welcome you again soon.Best regards,Griffintown Hotel

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Griffintown Hotel on Jan 17, 2024
Dear Paul,Thank you for your generous review. We are delighted you enjoyed your stay with us and hope to welcome you again soon.Best regards,Griffintown Hotel

10/10 Excellent

Larisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly pet friendly hotel. A definite must stay if you are looking for a place to stay with your pets, in a great area with a dog park in the same block. In a neighborhood where people walk their pets at all times. Friendly staff. Finally a place where they don't simply let you bring your pets, but they welcome them with water bowls, you are able to use the elevators with them and come as go as you please without annoying other guests, as several other guests bring their pets as well. Yes, they do charge a fee per stay, but worth it to not feel "allowed" but welcome. Walkable distance to dining, transportation and market options. Also walking distance to Old Montreal and the Downtown. Bathroom with great shower, hot water and it includes toiletries. Kitchen with enough supplies (pans, cutlery, glassware and plates) and a full size fridge, a 2 in 1 microwave/oven, dishwasher, washer and dryer. And courtesy pods for the dishwasher and washer that were really appreciated. Great view in the rooms with view. Parking is available for a fee per night at the same building, which was also a great option since it was raining when we arrived, and your car stays protected from the weather in a reserved space and you can come and go anytime as you please. And the parking is connected to the lobby and rooms via the elevators, so definitely worth it even if there's a cheaper option close by. In short, a great stay if you are bringing your pets and want to still be in the in the city.
Stayed 3 nights in Dec 2023
Response from Griffintown Hotel on Jan 3, 2024
Dear Larisa,Thank you for your kind review!We are extremely glad to hear you enjoyed your stay with us. Being a pet-friendly hotel is one of our top priorities and we are happy you appreciated that as well.We are looking forward to welcoming you back and we hope to see you soon.Best regards,Griffintown Hotel

8/10 Good

Armann

Stayed 3 nights in Dec 2023
Response from Griffintown Hotel on Jan 17, 2024
Dear Armann,Thank you for your generous review. We are delighted you enjoyed your stay with us and hope to welcome you again soon.Best regards,Griffintown Hotel

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Griffintown Hotel on Jan 3, 2024
Hello David,We’d like to thank you for your review!We hope to see you again soon!Kindest regards,The Griffintown Hotel

2/10 Terrible

sylvia

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Keys didn’t work and had to wait 15 min each time to be let into the room
Stayed 1 night in Dec 2023

10/10 Excellent

Jovette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Griffintown Hotel on Dec 28, 2023
Cher Jovette,Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !Cordialement

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Griffintown Hotel on Dec 28, 2023
Chere Veronica,Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 5/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !Cordialement

10/10 Excellent

daniel

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel is right next to a dog park. And some of the most amazing restaurants.
Stayed 2 nights in Dec 2023
Response from Griffintown Hotel on Dec 28, 2023
Dear Daniel,We are so glad to hear that you're enjoying your stay at the hotel! Being next to a dog park must add a wonderful touch, and having access to amazing restaurants nearby sounds like a fantastic experience. It seems like you've found a perfect combination of comfort, convenience, and great dining options. Hope to see you again.Best regards

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room (spacious with a kitchenette even!), view and service.
Response from Griffintown Hotel on Feb 13, 2024
Dear Elise,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the great location, spacious room with a kitchenette, stunning view, and excellent service. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, we'd love to hear them. We appreciate your time and hope to welcome you back in the future!Best regards

10/10 Excellent

SHAFA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels
Response from Griffintown Hotel on Feb 9, 2024
Dear Shafa,We are glad to hear that you had a positive experience at the hotel! Hope to see you again soon.Best regards

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Griffintown Hotel on Dec 28, 2023
Cher Patrick,Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 4/5 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !Cordialement

10/10 Excellent

Ian

Liked: Amenities, property conditions & facilities
Best part of Montreal without a doubt, safe, quiet and you have all the amenities around you. Quick walk up to Rue Ste Catherine or the Old Town you have everything on your doorstep
Stayed 6 nights in Nov 2023
Response from Griffintown Hotel on Dec 5, 2023
Dear Ian,This neighborhood in Montreal is truly the best! It's not only safe and quiet but also surrounded by all the amenities you could wish for. A short walk to Rue Ste Catherine or the Old Town means you have everything right at your doorstep. It's the perfect blend of convenience and charm.Best regardsGriffintown Hotel

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Griffintown Hotel on Dec 5, 2023
Cher Maxime,Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 10/10 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !Cordialement

8/10 Good

Gregory

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
A great property that is very well located. The room was perfect. The staff was average at best, and I was provided with little or no information on the hotel, facilities, or surroundings.
Stayed 1 night in Dec 2023
Response from Griffintown Hotel on Dec 28, 2023
Dear Gregory,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property to be great and well-located, and that the room met your expectations.We sincerely apologize for any shortcomings you experienced with our staff and the lack of information provided about the hotel, facilities, and surroundings. We take your comments seriously and will address these concerns with our team to ensure we enhance our services and communication.Your input is invaluable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Best regards

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Griffintown Hotel on Dec 28, 2023
Cher Jean-Pierre,Merci infiniment pour cette note parfaite ! Nous sommes ravis que vous ayez eu une expérience 10/10 avec notre produit/service. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que nous avons atteint cet objectif. Vos commentaires positifs sont une source d'inspiration pour notre équipe, et ils nous encouragent à continuer à fournir des produits/services de qualité. Si vous avez des suggestions ou des besoins particuliers, n'hésitez pas à nous en faire part. Nous sommes là pour vous. Encore une fois, merci pour votre évaluation exceptionnelle !Cordialement