Outdoor banquet area
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Reviews of Mercure Montpellier Centre Comédie

4 out of 5
Mercure Montpellier Centre Comédie
6 Rue de la Spirale, Montpellier, Herault

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BRAVO! The staff is professional with a touch home. Always went above and beyond to assist us in all our unique needs. Wonderful place to stay and enjoy life. Come and see for yourself. But, always use Expedia for the best value.
Stayed 1 night in May 2024
Response from GAËLLE ASSISTANT RECEPTION MANAGER on May 20, 2024
Dear Jonathan,We thank you for taking the time to give us feedback regarding your stay in our establishment.We are delighted that our services met your expectations and that you appreciated our geographical location.We will not fail to share your opinion with all our teams who work every day to fully satisfy our customers; this is a great reward for their daily investment.We hope to welcome you again during your next stay in Montpellier.Sincerely,

6/10 Okay

Bjørn Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Response from GAËLLE, ASSISTANTE CHEF DE RECEPTION on May 24, 2024
Bonjour Monsieur BJORN ,Nous remercions de nous avoir fais un retour concernant votre séjour dans notre établissement.Nous sommes désolés que toutes nos prestations n'aient pas été à la hauteur de vos attentes.En espérant vous accueillir à nouveau lors de votre prochain séjour à Montpellier.Bien cordialement,

10/10 Excellent

EVE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel au top
Stayed 1 night in May 2024
Response from GAËLLE ASSISTANTE CHEF DE RECEPTION on May 20, 2024
Bonjour Eve ,Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre établissement.Nous ne manquerons pas de partager votre avis avec toutes nos équipes qui travaillent chaque jour pour satisfaire pleinement notre clientèle celui-ci est leur plus belle récompense.Au plaisir de vous accueillir prochainement.Bien cordialement,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Response from GAËLLE ASSISTANTE CHEF DE RECEPTION on May 20, 2024
Bonjour,Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre établissement. Nous sommes ravis que nos prestations aient été à la hauteur de vos attentes et d'avoir pu contribuer à la satisfaction de votre séjour.Bien cordialement,

10/10 Excellent

John Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every member of staff that we met was very friendly and efficient. The room was really comfortable and felt quite spacious.
Stayed 1 night in May 2024
Response from GAËLLE ASSISTANT RECEPTION MANAGER on May 20, 2024
Dear Mr Neil,The entire team at the Mercure Center Comédie hotel thanks you for your opinion and we will not fail to share it with all our staff who work every day to fully satisfy our customers.We are delighted that our services met your expectations.We hope to welcome you again during your next stay in Montpellier.Best regards,