The room we had was not ready since it was booked online only 2hrs prior to check in. we were upgraded to a bigger room, which is nice. there is only one check in desk and looks like their system is old school because I had to wait for about 30mins just for check in. the front lady suzie, needs to retire. she looks tired for the job. or maybe it was late when we checked in around 7pm so probably was exhausted, I suggest a younger staff to work at night. she was pleasant but there was no warm welcome at all that you usually get when first checking in. She would sigh every 5mins like I was a nuisance. Room are clean, sheets are spotless, bed comfortable. breakfast was okay. cold cuts, fruits, yogurt, eggs and croissants. over all hotel was okay.