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Reviews of Howard Johnson by Wyndham Middletown Newport Area

2 out of 5
Howard Johnson by Wyndham Middletown Newport Area
351 W Main Rd, Middletown, RI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 880 out of 1248 reviews" "
Rating 8 - Good. 293 out of 1248 reviews" "
Rating 6 - Okay. 55 out of 1248 reviews" "
Rating 4 - Poor. 9 out of 1248 reviews" "
Rating 2 - Terrible. 11 out of 1248 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room! So very clean - nice property, quiet and clean! Enjoyed it very much!!!!
Stayed 2 nights in May 2024

10/10 Excellent

wenjie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. A lot of restaurants around.
Stayed 1 night in May 2024

10/10 Excellent

??

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool is amazing place
Stayed 1 night in May 2024
Response from Beth Alison on May 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cheng

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the furniture is in very good shape. It has a small balcony or patio area. It has a swimming pool that is very functional: pool, hot bath, and Sanna room, and outside resting area. The front desk is also very accommodating to arrange me and my friend's family to be adjacent to each other.
Stayed 1 night in May 2024
Response from Beth Alison on May 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay !
Stayed 1 night in May 2024
Response from Beth Alison on May 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Would like more breakfast options, such as meat to be included.
Stayed 2 nights in May 2024
Response from Beth Alison on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ahtishaam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in May 2024
Response from Beth Alison on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rezarta

Cleaned and friendly
Stayed 1 night in May 2024
Response from Beth Alison on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chinyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and cleanliness
Stayed 2 nights in May 2024
Response from Beth Alison on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Beth Alison on May 21, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Beth Alison on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ramon Per, Richmond

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Beth Alison on May 17, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property easily accessible and good parking spaces available for a 3 night stay for us
Stayed 3 nights in May 2024
Response from Beth Alison on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stagf was very nice and helpful
Stayed 3 nights in May 2024
Response from Beth Alison on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I love to stay here when visiting our granddaughter/daughter at a nearby college. The staff is always excellent. The property is very convenient to the college and we appreciate it's proximity to grocery shopping and Newport amenities. The only disappointment we had during our last visit is we had requested a certain room (we were going to arriving in the evening), which was confirmed by the reservation desk. When we checked in the room was unavailable. No other arrangements for an equitable room had been made for us. Other than this experience, everything has always been excellent at this establishment.
Stayed 1 night in May 2024
Response from Beth Alison on May 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Nice breakfast buffet. Love that Applebee's is connected to hotel.
Stayed 1 night in May 2024
Response from Beth Alison on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lev, Newton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Beth Alison on May 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Julie

Stayed 3 nights in Feb 2024
Response from Beth Alison on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Beth Alison on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeannette, yorkville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is newly renovated. Pool is large and very clean. Hot tub is a plus. Rooms are nicely decorated and very clean. Hairdryer provided, microwave, small fridge with freezer and iron. Lots of room to hang clothing. Breakfast was good. Area was kept very clean and staff are pleasant and helpful. Free internet. Very convenient area close to shopping, restaurants and Naval base.
Stayed 3 nights in May 2024
Response from Beth Alison on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Josselyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and very attentive to our needs. Overall great stay!
Stayed 3 nights in Apr 2024
Response from Beth Alison on May 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Beth Alison on May 9, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities
Residents were loud the whole time, someone pulled the fire alarm.
Stayed 2 nights in Apr 2024
Response from Beth Alison on May 8, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Absolutely incredible! There was not a single person that we did not have contact with that was not pleasant smiling and overly helpful I would say..I They all went above and beyond! Definitely recommend!
Stayed 1 night in May 2024
Response from Beth Alison on May 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in May 2024
Response from Beth Alison on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jacquelyn, Plantsville

Travelled with group
Clean, friendly
Stayed 1 night in May 2024
Response from Beth Alison on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Beth Alison on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything to make for a comfortable stay!! Great value for the area and love the pet policy
Stayed 2 nights in May 2024
Response from Beth Alison on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near my daughter’s house so very convenient for me when I go to visit. Rooms are a good value. All the staff I have encountered are wonderful!
Stayed 4 nights in Apr 2024
Response from Beth Alison on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Daphne

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Beth Alison on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Olivia

Stayed 1 night in Apr 2024
Response from Beth Alison on May 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Great place to stay! Clean, comfortable rooms. Nice indoor pool and hot tub. Free buffet breakfast was good and plentiful. They have complimentary tea and coffee in the lobby all day. Front desk staff was welcoming and accommodating. Check in/out was easy. Vending machines were a plus for late night snacks. Perfect place to stay for a couple of nights while visiting my daughter in college.
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so accommodating and helpful, definitely made the experience more enjoyable. Our room was very clean and comfortable but the pillows are very flat, wish they had a firm pillow in the room. The pool and spa are nice and the breakfast was fine.
Response from Beth Alison on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sheila

Stayed 1 night in Apr 2024
Response from Beth Alison on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gino

Travelled with family
Great location , clean and modern looking rooms
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Howard johnson in Pennsylvania is not good. I was very pleasantly surprised, this place was awesome. If i ever get back, here is where I will stay. Thank you for a wonderful weekend!!!!
Stayed 3 nights in Apr 2024
Response from Beth Alison on Apr 25, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t be happier with my stay. Everything was as promised and will definitely be back!
Stayed 4 nights in Apr 2024
Response from Beth Alison on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, room and bathroom were very clean. Staff was very nice, and helpful. Breakfast was good. There were a fair amount of options. It was very crowded though on Sunday and tough get through the crowd. It was only a 10 or so minute drive to everywhere, but it is a little inconvenient to pack up a toddler and infant every time you wanted to go somewhere. I would definitely stay again for the price you really can’t beat it.
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for the area can't be beat. Our room was clean and updated. Complementary breakfast was standard yet appreciated, as was the water/tea/coffee station that is always available.
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Linda

Travelled with group
We always look for Continental breakfasts, free breakfast We arrived on Thursday and Friday morning. There was no fresh fruit. No fruit at all.. No pastries, a few tiny muffins and no meat with the eggs. Nothing... I choose your hotel because of the free breakfast included in the price which I think is a great deal. We had to go out for breakfast both days so I don't know where the great deal was Also, we enjoyed the pool in the hot tub and we knew there'd be families and children there. What we didn't know is there'd be no supervision and no staff checking and it was out of control and couldn't enjoy hot tub or the pool..
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 22, 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much value here! A cute, clean hotel w. comfy beds & a free breakfast! The pool & hot tub were an added bonus. The only downside is the location, it is in a strip mall area not downtown, or near the beaches, but free parking, and for the price could not be beat.
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 21, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our toilet paper holder was broken, the exhaust fan in bathroom to vent the steam was broken, and one night we had a leak from the room above into our room. They really need to fix the broken things and maintain the property better. All staff was very nice though.
Stayed 3 nights in Apr 2024
Response from Beth Alison on Apr 21, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 4th time we stayed here. Very convenient.
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hanfang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is very nice ! Good for kids
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Betzaida

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet place for anyone and family
Stayed 1 night in Apr 2024
Response from Beth Alison on Apr 17, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Celina

Liked: Cleanliness
Very clean and updated, spacious riom
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Wyndham HJ in Middletown. Conveniently located with easy access to Newport. Parking was easy and the staff went above and beyond to make us feel welcome. Highly recommend this hotel.
Stayed 2 nights in Apr 2024
Response from Beth Alison on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!