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Rating 10 - Excellent. 266 out of 1000 reviews" "
10 - Excellent
266
Rating 8 - Good. 271 out of 1000 reviews" "
8 - Good
271
Rating 6 - Okay. 228 out of 1000 reviews" "
6 - Okay
228
Rating 4 - Poor. 119 out of 1000 reviews" "
4 - Poor
119
Rating 2 - Terrible. 116 out of 1000 reviews" "
2 - Terrible
116
7.4/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
niko
Travelled with family and small children, Business traveller
My Room was Dirty Stained sheets didn’t have the slide lock on the top of the door no towels and when i called they said there was no more towels horrible service
My family traveled to Merced this past weekend. We were visiting The University of Merced.
We had the worst hotel stay ever!!
I've stayed at other Wyndham properties before and never Have I had an experience like this.
No 24/7 front desk.
The front desk person had no customer service skills. Very unprofessional.
The room has a very horrible stench.
The lights don't work.
The phone doesn't work.
The television doesn't work.m
Towels are paper thin.
Pool is green.
It is clear that there are people that live here.
When trying to ask front desk to rectify these things they just shrugged it off and said sometimes they work sometimes they don't.
This is not a very good representation of a Wyndham property.
I'm wondering if this is one of the hotels They turned into a homeless shelter during the pandemic because it's definitely giving off that type of vibe.
Avoid this place at all costs!!
My bed had stains on it and there were no towels when I checked in. I let the front desk know and they told me to go find the housekeeper to get towels…. So I asked where she was and they told me she was actively cleaning rooms and I needed to go find her…I could see if I had been staying there and need my towels replenished but I checked in to this.
ANGELA
Stayed 4 nights in Apr 2024
6/10 Okay
Patricia
Apr 23, 2024
Disliked: Property conditions & facilities
Light in the bathroom was very light hard to see, pool was green water not able to use
This property should not be on your website! The pictures that are shown is not correct and lies! It was very dirty! Sheets, bedspread, bathroom, doors everything you can possibly think of. Upon arrival we noticed graffiti on the building and when we parked next to the pool it was green water I’m sure lots of bugs. I will never get a room from your website again, very disappointing.
When we rented the room we were told that the sound on the TV did not work, we were OK with that. HOWEVER they did not tell us there was NO cord for the hair dryer, no pot for the coffee maker, and also the phone in the was not active since we attending a family baby shower and had the room for 2 nights this caused alot of inconvenience!
margaret
Stayed 2 nights in Mar 2024
10/10 Excellent
Leann
Travelled with family, Travelled with partner, Travelled with group
I love staying here. I stayed off and on for about 3 weeks wasn't quiet just enjoyable stay staff is very accommodating and awesome all around. I'll definitely go back soon.
Leann
Stayed 4 nights in Mar 2024
8/10 Good
Richard
Mar 18, 2024
Liked: Cleanliness, amenities
It was fine.
Richard
Stayed 1 night in Mar 2024
2/10 Terrible
Carlos
Travelled with family, Travelled with family and small children
Sheets were stained. Tv volume didn’t work, staff wanted to wait till morning to move us into another room… we got moved and the sheets in the new room were stained as well.
The night front desk was horrible. Not only did he charge me for a second deposit to which he never returned he also charged me for an extra night after having me pull out cash to pay for both the deposit n the room. He never was available when I was tryin to check out n he was very rude. As well as housekeeping didn’t give me any clean lining when needed. It was the worst stay ever
The clerk was not professional looking I got locked out of the room. It was not available to ride away to get me into my room. There was nothing in the room that showed you how to connect to the Internet I called and asked they told me yes there was a you had what you had to do, but I could never find that, although the room said non-smoking, there had been people smoking in that room I understand not having carpeted rooms but I think a runner would’ve been appropriate. The best thing about this property was the price.
Very small. Lingering smokers smell. The fire alarm was in the drawer. Fuse panel door missing in lobby. No breakfast. Meager bedding: 2 small pillows, bottom sheet plus a thin blanket sandwiched between 2sheets military style.
Wouldn’t recommend! My family and I arrived to Merced at 1 am. After driving about 6 hrs we were looking forward to getting a good nights rest. Bedsheets were soiled. Asked to be moved to another room. Bedsheets were soiled there too. Not clean. No breakfast included even though it advertised it. We ended up leaving to a nicer hotel.
Fairly clean and the staff were nice enough, but poorly maintained.
Smoke alarms had been removed from rooms, and it took 3 room changes to find one that didn't smell like cigarettes.
Only 1 channel on the TV, no duvet/comforter, no breakfast, pool closed, and the mirror in the bathroom was falling off the wall!
I would never stay on that hotel I live in Seattle and Travelodge there are clean and looking nice this one in Merced CA. Should be demolished. How can they continue doing business like that it is super bad
Arturo
Stayed 5 nights in Nov 2023
6/10 Okay
Oscar
Nov 11, 2023
Liked: Cleanliness
Toylet seat was broken, and towels had " dirt spots"
Oscar
Stayed 1 night in Nov 2023
6/10 Okay
Iris
Nov 10, 2023
Front desk was very grouchy , room wasent cleaned proper and no breakfest. Pool had water but not open
It was dirty-had to ask to have room cleaned, water didn't go down in sink, phone didn't work, office not open often. workers acted like it was a problem to assist. We liked the location-definitely a low class motel.