Free self parking
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Reviews of Hotel Colonial

2 out of 5
Hotel Colonial
Calle Iglesia 14 Sur, Mayagüez

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews" "
Rating 8 - Good. 238 out of 1003 reviews" "
Rating 6 - Okay. 50 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Luis, Hormigueros

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a very old hotel. If your purpose is to have a short quick stay and don't care about amenities and looks, then this is the place to stay. I used for that purpose but is not a place I would recommend for long stays.
Stayed 2 nights in Mar 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
Thank You for your feedback. As a Posada our main goal is to offer a comfortable place to rest at fairer rates within the inner city of Mayaguez and its many sites of interest.

8/10 Good

Wilfred

Liked: Cleanliness
Stayed 11 nights in Jan 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
Gracias por su feedback!

10/10 Excellent

Kristen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Motel style - but very nice. Heard some music in the distance until early morning hours but not too bad at all. Unique place to stay!
Stayed 1 night in May 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
Thank you for your feedback! We count with soundproofing our rooms the best we can despite the loudness and proximity of the night life to ensure a positive stay at our establishment. We hope to see you again!

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
Gracias por su feedback!

8/10 Good

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, conveniently located. The added an extra parking area.
Stayed 1 night in May 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
Thank You for your review! We added the new lot for guest convenience and safety. We hope to see you soon.

10/10 Excellent

Lisvette

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had such a beautiful colonial style feel and architecture. The rooms were perfect, clean and comfortable. Overall the hotel was excellent.
Stayed 3 nights in May 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
Thank You for your review and support! Our Building is a historic building that goes back to the late 19th century and its been our vision to maintain it to its spanish colonial roots while also ensuring guest comfort.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
The area looks not safe. Especially not enough light in the neighborhood at night.
Stayed 1 night in May 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
We apologize for our location not being in your liking.We do count with camera systems, secured parking lots, and 24/7 front desk personnel. We do hope our establishment's atmosphere and commodities bring ease and assurance.

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour front desk service mini shop with a common room.
Stayed 1 night in May 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 29, 2024
Gracias por su feedback! Esperamos darle la bienvenida nuevamente.

10/10 Excellent

Maritza

Business traveller
Stayed 1 night in May 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 29, 2024
Thank you for your rating! We hope to host you again soon.

10/10 Excellent

Franly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and welcoming!
Stayed 2 nights in May 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on May 15, 2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on May 14, 2024
Thank you for staying with us!

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to City Hall and restaurants
Stayed 1 night in May 2024
Response from D. Ayala - Front Desk Clerk on May 14, 2024
Thank you for staying with us!

10/10 Excellent

Carlos, Humacao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay when I go to Mayaguez to visit my daughter. Economical, clean and well organized rooms
Stayed 2 nights in May 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on May 13, 2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in May 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on May 13, 2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little boutique hotel
Stayed 1 night in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on May 10, 2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

8/10 Good

Zoe, Carolina

Stayed 1 night in Apr 2024
Response from Javier, Posada Hotel Colonial Front Desk on May 28, 2024
Gracias por su feedback!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on May 7, 2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

ANA REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at El Colonial.Have been doing so for years.Clean, comfortable, places to eat a block or 2 away,parking space and staff the best.
Stayed 3 nights in Apr 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 30, 2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Wilma, Gurabo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property have an interesting history and keep the original architecture.
Stayed 2 nights in Apr 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 23, 2024
Thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the reception are very friendly and provide everything you need to make you feel good. Excelent!
Stayed 1 night in Apr 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 20, 2024
Thank you for staying with us! We appreciate your feedback

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service
Hay varios restaurantes cerca del hotel. El hotel tiene historia, pues fue convento de monjas en el pasado. Recibimos buen trato del personal del hotel.
Stayed 1 night in Apr 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 18, 2024
Gracias por hospedarse con nosotros apreciamos su comentario. A sus ordenes siempre.

10/10 Excellent

ElyCilia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms with historical charm. Friendly, professional staff. Easy, free parking. Room was ground level and closest to reception so door beep could be heard a negligible amount. Very minor road noise (huge plus compared to other locations). Could hear voices clearly into the night, possibly from a staff office due to drop tile ceilings but stopped around 11PM. Comfortable bed, good air conditioning, Roku tv, and instant hot water for showers.
Stayed 1 night in Apr 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 18, 2024
Thank you for staying with us! We appreciate your feedback and comment.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 17, 2024
Thank you for staying with us! We appreciate your feedback

8/10 Good

Jean Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to downtown square was ideal for my sentimental return to the town I grew up in.
Stayed 1 night in Mar 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 10, 2024
Thank you for staying with us! We appreciate your feedback

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from D. Ayala - Front Desk Clerk on Apr 9, 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from D. Ayala - Front Desk Clerk on Apr 6, 2024
Thank you for staying with us.

10/10 Excellent

Monica, Cayey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 4, 2024
Thank you for staying with us! we appreciate your feedback.

10/10 Excellent

Nicole, Yabucoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo, es la segunda vez que nos quedamos y nos quedaríamos de nuevo.
Stayed 1 night in Mar 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Mar 30, 2024
Gracias por hospedarse con nosotros nos alegra tanto en recibirlos nuevamente. A sus ordenes siempre.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great
Stayed 1 night in Mar 2024
Response from D. Ayala - Front Desk Clerk on Apr 1, 2024
Thank you for staying with us!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and quaint. The price was excellent. I was happy to see that it was safe, clean, well maintained, quiet and friendly staff. No fancy by any means but a great value.
Stayed 1 night in Mar 2024
Response from D. Ayala - Front Desk Clerk on Apr 1, 2024
Thank you for staying with us! We appreciate your feedback.

6/10 Okay

Luis, Hormigueros

Liked: Cleanliness, staff & service
Small hotel for quick stays. It need tons of updates but for short quick stays it does the job.
Stayed 1 night in Mar 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 4, 2024
We greatly appreciate your comment and suggestion. Thank you for staying with us.

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was part of the original chapel. Very unique. There was a nice outdoor sitting area with two tables and chairs right outside our door.
Stayed 2 nights in Mar 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Mar 18, 2024
Thank you for Staying with us. We appreciate your feedback.

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno en general!
Stayed 2 nights in Mar 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Mar 18, 2024
Gracias por hospedarse con nosotros.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service, very clean and great looking. Old world charm; great rates.
Stayed 2 nights in Mar 2024
Response from D. Ayala - Front Desk Clerk on Mar 16, 2024
Thank you for Staying with us.

8/10 Good

Evelyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not your modern accommodation, but that’s what makes it great. It has character.
Stayed 7 nights in Mar 2024
Response from D. Ayala - Front Desk Clerk on Mar 16, 2024
We appreciate your feedback. Thank you for Staying with us.

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from D. Ayala - Front Desk Clerk on Mar 11, 2024
Thank you for Staying with us. We appreciate your feedback.

10/10 Excellent

Abigay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality
Stayed 1 night in Mar 2024
Response from D. Ayala - Front Desk Clerk on Mar 10, 2024
Thank you for staying with us.

10/10 Excellent

Hiram

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located and my room was super clean. The staff was very nice.
Stayed 2 nights in Mar 2024
Response from D. Ayala - Front Desk on Mar 8, 2024
Thank you for Staying with us. We appreciate your feedback.

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Good small hotel. I wish there were complementary water bottles. From the room, you can hear a lot of noises from people in the hallways, other rooms, and on the streets. The water pressure in the shower is inconsistent as well as the water temperature.
Stayed 4 nights in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Apr 18, 2024
Thank you for staying with us. We always cordially invite our guests to stop by our reception to assist them in any situation or questions during their stay. Our Front Desk staff is available 24/7. We appreciate your comment and suggestion.

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Mar 2024
Response from D. Ayala - Front Desk Clerk on Mar 5, 2024
Thank you for Staying with us.

10/10 Excellent

Lucianne Y.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok
Stayed 1 night in Mar 2024
Response from D. Ayala - Front Desk Clerk on Mar 5, 2024
Thank you for Staying with us.

10/10 Excellent

Richard

Stayed 1 night in Feb 2024
Response from D. Ayala - Front Desk Clerk on Apr 1, 2024
Thank you for staying with us!

10/10 Excellent

Laura M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
I loved to stay here for the night. Friendly service, clean and tidy room, and a safe place with a great location.
Bathroom
View 1
View2
Stayed 1 night in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Feb 29, 2024
Thank you for Staying with us! We appreciate your feedback.

10/10 Excellent

Alberto

Stayed 1 night in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Feb 29, 2024
Thank you for Staying with us! We appreciate your feedback.

10/10 Excellent

Violina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean but basic hotel
Super clean basic hotel. Excellent location right in the middle of a small town with plenty of restaurants and a few coffee shops nearby. There is a free car park. The beaches are about 10 -15 m8ns drive. Will happily return. W
Stayed 1 night in Feb 2024
Response from D. Ayala - Front Desk Clerk on Feb 20, 2024
Thank you for Staying with us! We appreciate your feedback.

8/10 Good

Aleck

Liked: Cleanliness, staff & service, property conditions & facilities
Good option to stay at the old town city center.
Stayed 1 night in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Feb 18, 2024
Thank you for Staying with us! We appreciate your feedback

10/10 Excellent

Santos F

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención al momento de registrarnos. El personal muy amable, eficiente y profesional. Las facilidades muy limpias. La habitación cómoda
Stayed 1 night in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Feb 18, 2024
Gracias por hospedarse con nosotros. A sus ordenes siempre.

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!
Stayed 1 night in Feb 2024
Response from Ashniedy Bosques Baez-Front Desk Agent on Feb 18, 2024
Thank you for Staying with us! We appreciate your feedback

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area, neighborhood nice good food and beautiful history
Stayed 2 nights in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Feb 20, 2024
Thank you for Staying with us! We appreciate your feedback.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Their is tremendous value in this property. If you were in Old San Juan, you would have easily paid double. Additionally unlike Old San Juan, you never felt that it was too crowded. The fact that the University of Puerto Rico , has a Campus in Mayaguez, added to a funky, cool vibe in the surrounding area. Their were many cool bars and restaurants within a walking distance. I will definitely come back.
Stayed 7 nights in Feb 2024
Response from Ashneidy Bosques Baez-Front Desk Agent on Feb 15, 2024
Thank you for Staying with us! We appreciate your feedback