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Reviews of Riad Ines Home

4 out of 5
Riad Ines Home
93 Derb Tizougarine Dar El Bacha, Marrakech

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
The staff were very helpful and excited to give us a tour of the riad. I highly recommend Riad Ines.
Stayed 1 night in Oct 2023

10/10 Excellent

Harvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naunir, Najda, Narie and Khadij were amazing, super helpful staff and very clean hotel.

10/10 Excellent

Abduaziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful - love it!!
Perfect place to stay in Marrakesh.. the staff is amazing, and the place it’s lovely and well located… I definitely recommend it..
Stayed 2 nights in Jul 2022
Response from Mabileau on Jul 14, 2022
Merci beaucoup, nous étions très heureux de vous recevoir À très bientôt 🙏

10/10 Excellent

Kamau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay! Kaltoum was an amazing host and very accommodating. Attractive courtyard, rooftop lounge, and clean/comfortable rooms. Centrally located, safe but a little hard to find. Follow the signs.
Stayed 2 nights in Sep 2021
Response from Houda Mabileau on Nov 18, 2021
Hello we were happy to receive you, yes you had trouble with the alleys of the medina ... next time you will get there, we are waiting for you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad. Loved my stay and Nadia was incredibly helpful
Stayed 2 nights in Jan 2020

8/10 Good

Ashley, Marrakech-Tensift-El

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice. The breakfast is continental and it could be better.
Stayed 3 nights in Oct 2019
Response from Propriétaire on Nov 8, 2019
Hello Thank you for your opinion, our breakfast is a traditional breakfast and not continental

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis!
We stayed at this riad for 3 nights in August. Sara and Jawad were very helpful and pleasant. The riad is a bit difficult to find, so we were dependent on a kid who insisted on showing us to the riad... To avoid the following argument about how much to pay for the guide to the riad, agree at the beginning how much you will pay. In our case, the kid wanted 5 euros at the destination! When we gave him the change we had - 12DH - he was very angry... It was not a great way to start the stay... Considering the location of the riad is a bit hidden, I think it would be helpful if the riad sent an e-mail prior to the stay with both a drop-off location the tourists should request from the taxi driver along with clear, mapped out directions, so that the tourists are in control and are not dependent on guides... Sara however was very helpful in dealing with this situation. She supported us and sent the kid away. Also, because on the first night we were having trouble finding our way around the medina, especially in the dark and weren't, as a result, able to get any dinner, Jawad offered to go out and buy some pizza for us. The riad itself is beautiful and peaceful - a true oasis in the medina. The breakfast in the central garden was very nice, but could have been more diversified - mostly carbs. An egg, some yoghurt and fruit would have made it perfect!
Stayed 3 nights in Aug 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever
It was the best place I have ever stayed. I felt like a Goddess. They waited on me hand and foot and were so happy to do it. They have every amenity you could ever ask for and to be honest I didn't want to leave the hotel. I am already planning my next trip back.
Dear Mrs Elizabeth We truly appreciate your positive feedback and your time. It is a pleasure to read that your experience among us met your expectations and I will gladly extend your regards to our dedicated staff. Thank you, for choosing our property for your Moroccan stay. We hope that you will soon return to the Riad Ines &Home. With kind regards

10/10 Excellent

Mia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jawad and the rest of the staff were super welcoming and helpful! The Riad is very well located and everything is within walking distance. We had breakfast at the Riad everyday and it couldnt had been better. All in all, great experience and we are looking forward to coming back.

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from houda on Dec 3, 2019
Merci bcp A très bientôt Houda

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifico Riad nella Medina. Accoglienza ottima. Personale gentilissimo e prodigo di consigli molto utili.
Stayed 4 nights in Apr 2019

6/10 Okay

S., Berlin

Liked: Cleanliness, staff & service
Sauberes Hotel, nettes Personal, unser Zimmer war echt beengt und stickig, da im EG zum Innenhof mit nicht so guten Belüftungsmöglichkeiten, nannte sich Delux- Doppelzimmer. Lage ist ruhig,zentral und sicher, da nachts Security Personal in dem Viertel ist.
Stayed 2 nights in Nov 2018
Response from houda propriétaire Ines Home on Nov 11, 2018
Merci et a très bientôt

10/10 Excellent

Susyfvieira, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS Personnel très discret et efficaces,toujours à l’écoute. Très bien situé en plein cœur de la médina,proche des moments et musées touristiques à pied. Ravie d’avoir passé trois nuits avec mes enfants et mon mari dans ce beau et très typique Riad.
Stayed 3 nights in Oct 2018
Response from houda propriétaire Ines Home on Nov 11, 2018
merci pour votre visite et vos encouragement et a très bientôt

4/10 Poor

Lori, Sargans, Schweiz

Disliked: Cleanliness, staff & service
schönes und typisches Riad in der Medina
Leider hat nichts geklappt. Der versprochene Transfer vom Flughafen zum Riad war nicht organisiert. Die vereinbarte Überraschung für meine Frau (sie hat den 50 Geburtstag gefeiert) war nicht bereit. Das Problem besteht darin, das die Besitzerin bzw. die Chefin nicht im Riad vor Ort ist, sondern alles von Ihrem Wohnort in Frankreich per Mail beantwortet und sie selbst lässt ihre Angestellten arbeiten. Grosse Versprechungen aber nichts eingehalten. Im Riad hat dann auch das Wlan drei Tage lang nicht funktioniert. die Lage ist sehr zentral und das Riad ist schön, aber es hat kein Flair für die Gäste und allgemein wird von allen alles versprochen, aber dann wir einfach nichts gemacht. Die Mitarbeiter vor Ort sind sehr freundlich und geben ihr bestes, aber die Besitzerin ist sehr schlecht. Schade und für uns das letze mal.
Stayed 4 nights in Mar 2018
Response from gérante on Mar 30, 2018
Bonjour Monsieur navrées de prendre les choses de cette façon désagréable, je vous rappelle que vous avez changés votre heur d’arrivée, plusieurs fois et le dernier changement était de votre aéroport par email et non par tel je ne suis pas sensé être coller a ma boite mail 24 h sur 24 , un changement urgent il se fait par tel portable ou fixe. Je-vous ai envoyer les noms de restaurant et aucun ne vous a intéressé, j'allais juste vous faire plaisir , je ne suis pas censée connaitre vos gout pour choisir un restaurant a votre place finalement vous ne vouliez pas organiser le dîner chez nous au riad Dans n'importe quel hôtel les services ne sommes pas gratuit, vous avez payer le logement chez nous pas plus Bien Cordialement Houda

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour parfait, personnel à l'écoute donne de bons renseignements Seul petit bémol pour moi le lit un peu ferme mal de dos pendant tout le séjour
Stayed 4 nights in Dec 2017
Response from gérante on Feb 7, 2018
je suis désolée le lit on vient de le changer parce que des clients le trouvé trop mou alors c'est vraiment délicat d’être au gout de tout le monde, bien cordialement Houda

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent emplacement
Authenticité, calme, un délice pour les yeux, les oreilles et le nez.
Stayed 7 nights in Oct 2017
Response from houda propriétaire Ines Home on Nov 3, 2017
merci pour votre appréciation, Au plaisir de vous revoir parmi nous de nouveau Houda