Our room that we paid extra for it had a bad odor, on top of that we had drainage problems with the bath and toilets that overflowed the entire bathrooms, we were moved to another room that had some of its own issues. We had dinner in their buffet, we got there before they opened to see what they had, it looked good, unfortunately when we got there some food items were missing, many others were dry as a bone, deserts were full of gelatin, bottom line, the buffet we had in any of Boracay Henann hotels for a 1/3 of the cost of Conrad Manila was way better than what we had in Conrad, they charged us on top of that 360 pesos for a small bottle of sparkling water, when i shared it with the staff all they said is we are sorry, front desk manager was the only one to give us a 10% discount for the buffet only, probably ill look for a different hotel for the next visit...