Interior entrance

Reviews of Hotel ParkSaƓne

3 out of 5
Hotel ParkSaƓne
26 Rue Felix Mangini, 2, rue des Mƻriers, Lyon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 246 out of 360 reviews" "
Rating 8 - Good. 96 out of 360 reviews" "
Rating 6 - Okay. 10 out of 360 reviews" "
Rating 4 - Poor. 6 out of 360 reviews" "
Rating 2 - Terrible. 2 out of 360 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation, fairly priced, I recommend!
Stayed 1 night in Apr 2024
Response from Jacques Roy, Manager on Apr 30, 2024
Dear Sir,Thank you for letting us know that you enjoyed your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back soon.Best wishes,Jacques Roy, Manager

10/10 Excellent

Luxita, Verdun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Great bathroom, quick check-in and out, staff was more than friendly and helpful
Stayed 1 night in Feb 2024
Response from Jacques Roy, Manager on Feb 6, 2024
Dear Luxita,Thank you for taking the time to review your stay.We're delighted to hear that you found your room to be clean and spacious, reflecting our commitment to providing top-notch accommodations. It's wonderful that our bathroom amenities met your expectations, with products such as shower gel and shampoo from Thierry Mugler adding a touch of luxury to your stay. We're also pleased that you experienced a smooth check-in and check-out process, as we strive to make these procedures as efficient as possible for our guests. Our team is happy to know that their friendly and helpful service contributed positively to your visit.We look forward to welcoming you back. Kind regards,Jacques Roy, Manager

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Could have been so much better
This hotel should have been excellent but a lot of factors added together meant I had rather a miserable stay. I could hear a noise on and off all night every night, I think it was the elevator shaft but I'm not sure. It affected my sleep. One night the fire alarm went off at midnight for about 15 minutes. No staff were present guiding people out of the building or directing us or keeping us updated, we were out there alone as guests until someone shouted to us to come back inside as it was a false alarm. No explanation or apology the next morning or upon checkout. The room itself had no air conditioning - the thermostat didn't seem to work and it wasn't a comfortable temperature in my room sometimes. The extractor in the bathroom didn't seem to work either and it got very steamy and hot in the bathroom and loo area, and it took a long time for this to clear after a shower. I didn't want to open the door and make my room even hotter. The bed was super comfy and the room was very clean, as was the hotel, and breakfast was excellent. The team were helpful even if not very friendly or approachable. The tea/coffee/biscuits were good although a little more milk would have been appreciated. I'm sure other people may have a better time at the hotel than I did on this particular stay but the noise and issues in the room were enough to mean I wouldn't go back.
Stayed 3 nights in Oct 2023
Response from Jacques Roy, Manager on Nov 10, 2023
Dear Guest,Thank you for taking the time to provide this feedback.We are glad to hear that you found our bed to be comfortable, the room clean, and enjoyed our excellent breakfast. Our team strives to provide helpful service, and we appreciate your recognition of their efforts.However, we apologize for the inconvenience you experienced during your stay. The noise you mentioned might have been caused by the elevator, and we will look into this matter to ensure a more comfortable stay for our future guests. We are sorry for the fire alarm incident and the lack of proper communication during that time. We will address this with our staff to improve our emergency response procedures. Regarding the air conditioning and bathroom extractor, we would like to clarify that our rooms have individual air conditioning controls, and our reception is available 24/7 to assist with any issues. In the future, please do not hesitate to contact our team for immediate assistance.We hope we can welcome you back in the future.Kind regards,

10/10 Excellent

NIKOLAI, WOBURN

Liked: Staff & service, property conditions & facilities
I constantly travel for my business and the biggest challenge in the old world (EU) is hotels. There are plenty of it, but most of them too old , outdated design and lack of parking. This hotel is very clean, minimalist and practical design, nice lobby, convenient transportation and parking which is hard to find in old french cities.
Stayed 1 night in Jun 2023
Response from Jacques Roy, Manager on Jun 19, 2023
Dear Nikolai,Thank you for taking the time to provide your feedback.We're delighted to hear that you appreciated our hotel's high standards and minimalist design. We're also pleased that our lobby and parking facilities met your expectations.We always aim to cater to the needs of business travelers like yourself, and we're pleased to know that our location with easy access to public transport was beneficial for your stay.We look forward to pleasure of welcoming you back in the future.Best wishes,Jacques Roy, Manager

10/10 Excellent

isabelle

Stayed 1 night in Jun 2023
Response from Jacques Roy, Manager on Jun 28, 2023
Dear Madam,Thank you for sharing this review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Jacques Roy, Manager

10/10 Excellent

Jayshree

Stayed 1 night in Apr 2023
Response from Jacques Roy, Manager on Apr 6, 2023
Dear Guest,Thank you for letting us know that you enjoyed your stay.We are pleased that we were able to meet all your expectations.We look forward to welcoming you back again in the future. Best wishes,Jacques Roy, Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Jacques Roy, Manager on Feb 20, 2023
Dear Guest,Thank you for sharing this positive feedback of your stay.We are pleased that you had a good stay with us and appreciated our high standards.We will be happy to welcome you back in the future. Best wishes,Jacques Roy, Manager

10/10 Excellent

Cheung Lung

Stayed 1 night in Dec 2022
Response from Jacques Roy, Manager on Jan 16, 2023
Dear Sir,Thank you for letting us know that you enjoyed your stay.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Jacques Roy, Manager

10/10 Excellent

roberto

Stayed 1 night in Dec 2022
Response from Jacques Roy, Manager on Dec 21, 2022
Dear Sir,Thank you for letting us know that you enjoyed your stay.We are pleased that we were able to meet your expectations.We hope to have the occasion to welcome you back.Best wishes,Jacques Roy, Manager

10/10 Excellent

Nubia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great stay!
Our stay was great. They speak multiple languages, so it's really helpful. Hotel was really clean, quiet and nice. Dog friendly, wich is for us really important! Everyone was really friendly.
Stayed 2 nights in Aug 2022
Response from Jacques Roy, Manager on Aug 16, 2022
Dear Nubia, Thank you for taking the time to share your experience. We are pleased you and your pet felt welcomed. We greatly appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We hope that you will return on your next visit to Lyon. Best regards, Jacques Roy, Manager

10/10 Excellent

Ben

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Great easy stop over in Lyon, parked right outside hotel for free
Stayed 1 night in May 2022
Response from Jacques Roy, Manager on Jun 13, 2022
Dear Ben, Thank you for taking the time to share your feedback. We're pleased that you had a pleasant stay with us and appreciated our high standards. We look forward to welcoming you back. Best wishes, Jacques Roy, Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the hotel very clean and comfortable for our 3 night stay.
Stayed 3 nights in May 2022
Response from Jacques Roy, Manager on Jun 13, 2022
Dear Guest, Thank you for taking the time to share your feedback. We are happy you had an enjoyable stay with us and are really delighted that we met all your requirements. We look forward to your next visit. Best regards, Jacques Roy, Manager

10/10 Excellent

Nans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent from start to end
Excellent and consistent, always clean and comfortable. The restaurant provide a nice choice of extremely well cooked meals, like seriously good from start to end. One of the reference in Lyon.
Stayed 1 night in Jan 2022
Response from Jacques Roy, Manager on Jan 31, 2022
Dear guest, Thank you for this positive review of your stay with us. We are happy you had an enjoyable stay with us and are really delighted that we met all your requirements. It would be an absolute pleasure to welcome you again in the future. Best regards, Jacques Roy, Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious but will need car/Uber
This hotel was surprisingly spacious and clean! The only thing is that it is not walkable to any major attractions, but Uber was very reliable. Great place to stay with nice staff if you donā€™t mind Uber!
Stayed 1 night in Dec 2021
Response from Jacques Roy, Manager on Jan 11, 2022
Dear Jennifer, We appreciate your feedback. We are delighted to read that you enjoyed your stay with us and appreciated our spacious rooms and high standards. We hope that the peace of our location on the banks of the Saone made up for any slight inconvenience and we are happy to know that you felt well cared for by our friendly team. We look forward to welcoming you back in the future. Best wishes for 2022, Jacques Roy, Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
We stayed in this hotel on the edge of Lyon as it was close to where our family live. It is a modern, clean, comfortable hotel which provided excellent service and also had a good quality restaurant. We had a room with a lovely view over the River Saone.
Stayed 5 nights in Oct 2021
Response from Jacques Roy, Manager on Oct 15, 2021
Dear Guest, Thank you for such a positive review of your stay with us. It is a pleasure to know that our location was perfect for your requirements and we are glad that you were satisfied with your experience. We take great pride in providing service and standards of the highest quality and it is rewarding when this is recognised. We look forward to seeing you again in the future. Kind regards, Jacques Roy, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, great bed
Very good business style hotel, extremely calm and relaxing on a weekend. Very comfortable bed, very clean room. Nice fitness room on top floor. Convenient bus stop just in front. Only negative detail was the absence of a mini fridge in the room.
Stayed 2 nights in Sep 2021
Response from Jacques Roy, Manager on Sep 20, 2021
Dear Guest, We are grateful to you for writing your review. We are delighted that you had an enjoyable and comfortable stay and that we were conveniently located for you. We are sorry there was no mini fridge in the room but guests can leave items in a fridge we have at reception. We hope to welcome you again for another enjoyable experience. Best regards, Jacques Roy, Manager

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good quality hotel, with friendly staff and modern and bright rooms.
Stayed 1 night in Sep 2021
Response from Jacques Roy, Manager on Sep 13, 2021
Dear Philipp, Thank you very much for this positive review. Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves. All of the team look forward to seeing you again in the future. Kind regards, Jacques Roy, Manager

10/10 Excellent

LĆ©a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GĆ©nial !
Tout Ć©tait parfait ! Chambre vraiment spacieuse et confortable, vraie cafetiĆØre dans la chambre, salle de bain avec douche et baignoire.
Stayed 1 night in Dec 2020
Response from Jacques Roy, Directeur on Jan 6, 2021
ChĆØre Madame, Merci d'avoir pris le temps de rĆ©diger ce commentaire. Nous nous rĆ©jouissons que votre sĆ©jour se soit parfaitement dĆ©roulĆ©. Au plaisir de vous revoir prochainement et nous vous souhaitons une excellente annĆ©e ! Jacques Roy, Directeur

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service (front desk gentlemen at night shift very helpful and polite), clean and spacious room, tasty breakfast with quality products. Will definitely come back.
Stayed 1 night in Sep 2020
Response from Jacques Roy, Manager on Sep 10, 2020
Dear Luciana, Thank you for this positive review following your recent stay. We aim to provide a memorable experience and are delighted that we were able to exceed your expectations. Thank you for mentioning the great lengths our team member went to make your stay as comfortable as possible. We really hope to have the opportunity to see you again in the future. Best wishes, Jacques Roy, Manager

10/10 Excellent

Toby, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and efficient. Nice parking garage with elevator direct to the room. Not an ideal location. Limited restaurant selection within walking distance.
Stayed 1 night in Feb 2020
Response from Jacques Roy, Manager on Mar 6, 2020
Dear Guest, Thank you very much for your feedback. It is rewarding to know that you appreciated the high standards and quality service which we strive to uphold. We regret that our location was not entirely to your satisfaction. However, you can access the city centre in 15 minutes with the bus 31 or line 43 to Gare de Vaise and then the Metro D. Additionally, please do not hesitate to ask for any additional information; our reception team is available 24 hours a day to help guests get to the hotel if necessary. We hope that you will return on your next visit to Lyon. Best wishes, Jacques Roy, Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and accommodating. Rooms were very clean and like brand new. Great buffet breakfast in the morning and even special toiletries for the kids. Great stay!
Stayed 1 night in Feb 2020
Response from Jacques Roy, Manager on Mar 6, 2020
Dear guest. Thank you for such a positive review. Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. Thank you again; it would be a pleasure to welcome you again. Best regards, Jacques Roy, Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel. Iā€™ll be back. Extremely clean, wonderfully professional, friendly, and approachable staff who spoke brilliant English.
Stayed 1 night in Feb 2020
Response from Jacques Roy, Manager on Feb 18, 2020
Dear Guest, Thank you for such a positive review. We are delighted to hear that you enjoyed your stay and we appreciate your kind words about the friendly and professional service you received from our team members. We are always pleased to be your second home when you are in our beautiful city. We look forward to seeing you again in the future. Kind regards, Jacques Roy, Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant customer service: professional, very friendly. I was very impressed. Room was brand new, very clean, shower very powerful, comfy bed, quiet room.
Stayed 2 nights in Feb 2020
Response from Jacques Roy, Manager on Feb 18, 2020
Dear Guest, Thank you for such a positive review. We are absolutely thrilled that everything met your expectations during your stay. Thanks for the thumbs up. We hope to welcome you back for another memorable stay, Kind regards Jacques Roy, Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a stop off to the Alps. We had a family suite (two interconnecting rooms). Very clean and fresh, good breakfast, parking onsite.
Stayed 1 night in Dec 2019
Response from Jacques Roy, Manager on Dec 29, 2019
Dear Guest, Thank you for your kind review. We aim to make every experience with us a memorable one, so it is very rewarding to know that you enjoyed your stay. We appreciate your wonderful compliments of our spacious rooms and high standards; the satisfaction and comfort of our guests is always our highest priority. We hope to have the opportunity to see you again in the future and we wish you all the best for the festive season. Kind regards, Jacques Roy, Manager

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family place, pet friendly
This was our first family vacation with our dog and I have to say the Hotel was very accommodating and the location was great. Along the river, nice place for morning walks and not far from the center. The rooms were impeccably clean as I was able to attest, as I was often under the bed or under the closets, searching for my dogā€™s ball. The rooms were quite modern and comfortable and the breakfast was very good. Overall, we enjoyed our stay.
Stayed 1 night in Oct 2019
Response from Jacques Roy, Manager on Nov 27, 2019
Dear William, Thank you for leaving us this review. Our hotel aims to provide a truly unique experience, and it is truly rewarding to know that you all enjoyed your vacation.Ā It is great to know that you were pleased with your accommodations as well as our lovely setting. Thank you for mentioning our delicious buffet breakfast, which certainly has enough choice to fill you up! All of the team really hope to have the opportunity to see you again in the future. Best wishes, Jacques Roy, Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The hotel is spotless, rooms are large and beds are extremely comfortable. Bathrooms are also large and everything you could need is provided! The one little thing I'd reccomend is a small refrigerator in the room to keep water and small food items cool. Other than that we were pleasantly surprized with the room raye, for family room, which essentially are two hotel rooms! Breafast was included in our price, extra bonus! Food variety and quality are excellent! Also, safe underground parking was included!!!
Stayed 1 night in Aug 2019
Response from Jacques Roy, Manager on Aug 16, 2019
Dear Guest, Thank you for your kind review and the high rating. It's great to see you were happy with your rooms and with the high standards we set ourselves. We are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. While we do not provide a refrigerator in rooms, it is possible for the guest to request use of the refrigerator at reception. We look forward to welcoming you back in the future. Best regards, Jacques Roy, Manager

10/10 Excellent

Josee, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itā€™s a new hotel but a little far from the old city.
Stayed 1 night in Jul 2019
Response from Jacques Roy, Manager on Aug 2, 2019
Dear Jose, Thank you very much for sharing your experience at our hotel. We are pleased our hotel met your expectations and you had a pleasant stay with us. However, we're sorry that our location wasn't conveniente for what you were looking for . It would be a pleasure to welcome you back on your next visit to Lyon. Best wishes, Jacques Roy, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA Womenā€™s World Cup
Stayed 2 nights in Jul 2019
Response from Jacques Roy, Manager on Jul 14, 2019
Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel ParkSaƓne. We are pleased to know that everything was to your satisfaction. We look forward to welcoming you back. Best wishes, Jacques Roy, Manager

4/10 Poor

kelley

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel raise the rates astronomically, three ti
The hotel raise the rates astronomically, three times the going rate because of the World Cup. Itā€™s not necessary to race to this extent, a little bit of a premium sure but three times the rate and then charging ā‚¬18 for breakfast seems kind a high
Stayed 2 nights in Jul 2019
Response from Jacques Roy, Manager on Jul 14, 2019
Dear Guest, Thank you for taking the time to share your feedback. We regret that you didnā€™t find our prices as competitive as they might be. Because we work with dynamic prices, the price can increase when there are events, for example; but compared to other hotels in the area, we do feel that we offer room and breakfast prices that are in line with the market. Nevertheless, we have noted your comments in this regard. Despite this, we hope to see you again to provide you with a more satisfying stay in the future. Kind regards, Jacques Roy, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Great
Stayed 1 night in Dec 2018

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
We had a pleasant stay during our stopover on the way to Spain. Comfortable, clean, friendly staff, secure parking.
Stayed 1 night in Sep 2018

8/10 Good

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good surprise. Pity that there is no restaurant open during the weekend at the hotel.
Stayed 1 night in Sep 2018

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel let down by poor decision to close bar
2nd time here in a family room which was great, very comfy and clean. Felt a bit let down though that th3 on-site restaurant was closed and also the bar as they apparently do an alternation on opening with their local sister hotel. The restaurant I get and we ate locally but no bar meant that once kids were ready for bed we couldnā€™t get a drink which was disappointing.. we werenā€™t made aware of this when booking.
Stayed 1 night in Aug 2018

8/10 Good

Yuksel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel, clean and comfortable
This is a brand new hotel outside Lyon city center. Clean and comfortable with friendly staff. Not much around the hotel, but one can take an Uber for about 14-15 Euros to get to Vieux Lyon area.
Stayed 2 nights in May 2018

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super excellent
Excellent Hotel, staffs super friendly, the meal was a bit on a high side but worth the price.. I will definitely stay here again if am in Lyon. Though rated three star should be a five star

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to break a journey
Hotel staff were extremely helpful and friendly. The rooms were clean, modern and very comfortable. Breakfast was more than we were expecting, delicious French pastries, hot and cold food, juice, coffee etc, and a really nice touch of Easter eggs (it was Easter Sunday)The only negative thing I could say is that it was a shame that the hotel restaurant was not open in the evening, however, we were directed to a nice restaurant nearby.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to stay, a stone throw off city centre
Always a very warm welcome from the team. Clean and spacious rooms. Nice table at the in-house restaurant as well!
Stayed 1 night in Jan 2018

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Staff friendly and competent. Hotel difficult to find as no sign indicating hotel ParkSaone. Also major roadworks made it difficult to get to. Be aware of hotel restaurant closure until mid august, as few eateries in local business area.
Stayed 1 night in Jul 2017

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel Close To Lyon
Amazing Hotel with great Staff
Stayed 3 nights in Jun 2017

10/10 Excellent

Nans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About to become my favorite stay in Lyon
Brand new, great service, very comfortable and welcoming room, although it is not in downtown center it is very close to the cute island "Ʈle de Barbe". The hotel restaurant was fine (great chocolate cake!!!)

10/10 Excellent

Ute

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernes Hotel, alles sauber. FrĆ¼hstĆ¼ck sehr gut. Restaurants fuƟlƤufig.
Stayed 1 night in Mar 2024
Response from Jacques Roy, Direktor on Apr 7, 2024
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung Ć¼ber unser Hotel zu schreiben.Es ist wunderbar zu hƶren, dass Sie mit der Sauberkeit unserer Zimmer und dem Zustand des Hotels zufrieden waren. Ihre Anerkennung fĆ¼r den Service unseres Teams ehrt uns und bestƤrkt uns in unserem Bestreben, unseren GƤsten einen angenehmen Aufenthalt zu bieten. Wir freuen uns auch, dass unser FrĆ¼hstĆ¼cksangebot Ihre Erwartungen erfĆ¼llt hat und Sie die umliegenden Restaurants genieƟen konnten. Die Zufriedenheit unserer GƤste mit den Annehmlichkeiten der Zimmer ist uns besonders wichtig, und wir sind stolz darauf, dass diese bei Ihrem Aufenthalt positiv aufgefallen sind.Hoffentlich entscheiden Sie sich auch bei Ihrem nƤchsten Aufenthalt in Lyon wieder fĆ¼r uns.Herzliche GrĆ¼ĆŸe,Jacques Roy, Direktor

8/10 Good

Gilles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jacques Roy, Directeur on Jan 31, 2024
Cher Monsieur,Nous vous remercions d'avoir pris le temps de ce retour.Nous sommes ravis que vous ayez passƩ un agrƩable sƩjour parmi nous.Votre satisfaction est notre plus belle rƩcompense.Au plaisir de vous recevoir Ơ nouveau Ơ l'HƓtel ParkSaƓne,Jacques Roy, Directeur

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Superbe
Superbe sĆ©jour dans cet Ć©tablissement La chambre familiale est superbe PropretĆ© accueil charmant, le seul point nĆ©gatif les verres au vin au restaurant sont Ć  des prix exorbitants, par contre le personnel est charmant. Le petit dĆ©jeuner Ć©tait parfait. Nous reviendrons sans problĆØme
Stayed 1 night in Jan 2024
Response from Jacques Roy, Directeur on Jan 29, 2024
ChĆØre Madame,Veuillez accepter nos remerciements pour votre commentaire.Nous sommes ravis que la propretĆ© et le confort de notre chambre familiale aient rĆ©pondu Ć  vos attentes, et que vous ayez apprĆ©ciĆ© l'accueil chaleureux de notre Ć©quipe. Cependant, nous prenons note de votre remarque concernant le prix des verres de vin au restaurant et vous assurons que nous veillons Ć  offrir une gamme de prix adaptĆ©e Ć  tous nos clients tout en garantissant la qualitĆ© des produits proposĆ©s.Enfin, nous sommes enchantĆ©s d'apprendre que notre petit dĆ©jeuner a Ć©tĆ© Ć  votre goĆ»t.Au plaisir de vous recevoir Ć  nouveau Ć  l'HĆ“tel ParkSaĆ“ne,Jacques Roy, Directeur

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HĆ“tel Ć  recommander
HĆ“tel calme. Grande chambre. Restaurant sur place. TrĆØs bon accueil des Ć©quipes.
Stayed 1 night in Jan 2024
Response from Jacques Roy, Directeur on Jan 23, 2024
Cher Monsieur,Nous vous remercions pour votre recommandation et sommes enchantƩs que notre restaurant, la quiƩtude de la chambre ainsi que le service aient participƩ Ơ la rƩussite de votre sƩjour.Au plaisir de vous recevoir Ơ nouveau Ơ l'HƓtel ParkSaƓne,Jacques Roy, Directeur

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jacques Roy, Directeur on Jan 23, 2024
ChĆØre Madame,Nous sommes enchantĆ©s que vous ayez passĆ© un trĆØs bon sĆ©jour dans notre Ć©tablissement.Au plaisir de vous recevoir Ć  nouveau Ć  l'Hotel ParkSaĆ“ne,Jacques Roy, Directeur

10/10 Excellent

CHERITAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jacques Roy, Manager on Jan 23, 2024
Dear Madam,Thank you for such a positive review of your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon, Kind regards,Jacques Roy, Manager

10/10 Excellent

OcƩane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jacques Roy, Directeur on Jan 11, 2024
ChĆØre Madame,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes enchantĆ©s que vous ayez passĆ© un trĆØs bon sĆ©jour dans notre Ć©tablissement.Au plaisir de vous recevoir Ć  nouveau Ć  l'HĆ“tel ParkSaĆ“ne,Jacques Roy, Directeur

10/10 Excellent

naima

Stayed 1 night in Jan 2024
Response from Jacques Roy, Directeur on Jan 7, 2024
ChĆØre Madame,Nous sommes ravis que vous ayez passĆ© un agrĆ©able sĆ©jour parmi nous.Votre satisfaction est notre plus belle rĆ©compense.Au plaisir de vous recevoir Ć  nouveau Ć  l'Hotel ParkSaĆ“ne,Jacques Roy, Directeur

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
FĆ¼r den Preis absolut in Ordnung.
Sehr freundliches Personal. Zimmer sauber und ruhig, aber Badezimmer mit Duschwanne anstelle Dusche und nicht ausreichend belĆ¼ftet.
Stayed 3 nights in Dec 2023
Response from Jacques Roy, Direktor on Jan 5, 2024
Sehr geehrter Gast,vielen Dank fĆ¼r das Feedback.Es freut uns sehr, dass Sie unser Personal als sehr freundlich empfunden haben und die Sauberkeit sowie Ruhe Ihres Zimmers loben. Wir sind stolz darauf, unseren GƤsten einen angenehmen Aufenthalt bieten zu kƶnnen. BezĆ¼glich des Badezimmers mƶchten wir erwƤhnen, dass unsere Prestige Zimmer Ć¼ber separate Duschen verfĆ¼gen und wir stets darauf bedacht sind, alle Annehmlichkeiten auf dem neuesten Stand zu halten, um den Komfort unserer GƤste zu gewƤhrleisten.FĆ¼r Ihr Feedback danken wir Ihnen nochmal und wĆ¼rden Sie eines Tages gerne wieder in unserem Hotel als Gast begrĆ¼ĆŸen.Jacques Roy, Direktor

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jacques Roy, Manager on Dec 20, 2023
Dear Madam,Thank you very much for this kind review of your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on future visits. All our best wishes for the holiday season,Jacques Roy, Manager