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Reviews of Best Western Hotel Des Barolles - Lyon Sud

3 out of 5
Best Western Hotel Des Barolles - Lyon Sud
14 Route De Lyon, Brignais, Rhone

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 169 reviews" "
Rating 8 - Good. 69 out of 169 reviews" "
Rating 6 - Okay. 8 out of 169 reviews" "
Rating 4 - Poor. 1 out of 169 reviews" "
Rating 2 - Terrible. 2 out of 169 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carine, Perrysburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Very quiet hotel and very clean
Stayed 1 night in Dec 2021
Response from Mélanie on Dec 29, 2021
Dear Madame, Thanks a lot for your message and your coming. We hope to welcome you again. All the staff join me to wish you a happy new year !

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Nice room and great breakfast. Friendly staff!
Stayed 1 night in May 2020
Response from Mélanie on Jun 25, 2020
Dear Sir, Thanks a lot for your comment ! Nice to meet you again.

10/10 Excellent

Trym

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit in Chassagny
Nice hotel which had a perfect location for us to visit a supplier in Chassagny.
Stayed 1 night in Feb 2020
Response from Mélanie on Feb 28, 2020
Dear Sir, Thanks a lot for your comments. We are glad to have welcome you, nice to meet you again !: Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in an industrial area, good for those who visit on business; there are a couple restaurants within walking distance and one attached to the hotel. The staff is helpful
Stayed 2 nights in Feb 2020
Response from Mélanie on Feb 6, 2020
Dear Sir, Thanks a lot for your comment, we are glad to see that you like our hotel. Nice to meet you again ! Sincerely,

8/10 Good

Yuan mao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Mélanie on Jan 29, 2020
Cher Monsieur, Nous vous remercions d'avoir choisi l'Hôtel des Barolles pour votre séjour. Nous sommes ravis que tout se soit bien passé. Au plaisir de vous accueillir,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepless in Lyon
We stayed one night at the hotel and it was perfect as far as the accommodations and service. We knew the hotel was under construction but we didn’t realize that we would be up most of the night because of the noise the wind created blowing the tarps on the scaffolding outside of the hotel.
Stayed 1 night in Oct 2019
Response from Mélanie on Oct 15, 2019
Dear Sir, Thanks for your comment. We are sorry, with the bad weather this weekend and the wind, we've got some trouble with tarps that had have came off the scaffolding. We had need to wait on Monday to have an urgent troubleshooting. We hope to welcome you in a few month to show you our new rooms ! Sincerely, Mélanie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Well located on the outskirts of Lyon. Several restaurants within easy walking distance.
Stayed 1 night in Jun 2019
Response from Mélanie on Jul 6, 2019
Dear Sir, Dear Madam, Thanks a lot for your choice of Hôtel des Barolles. We are happy to see that you enjoy your stay and our position. Hope to welcome you again, Sincerely, Mélanie

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Good clean place to stay
Stayed 1 night in Jun 2018
Response from Mélanie on Jun 24, 2018
Cher Monsieur, Nous vous remercions de votre commentaire et sommes heureux de vous avoir accueilli. Au plaisir de vous recevoir à nouveau ! Mélanie

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Ideal place to stop if you are heading to Provence on holiday. Staff very attentive.
Stayed 1 night in Jul 2017
Dear Madame, Thank you very much, we are very happy to know that you enjoyed your stay.at the Hôtel des Barolles Very sincerely Barbara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Decent business hotel. Good rooms, good breakfast, good restraunt. Would stay again.
Stayed 2 nights in Jul 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, up to date hotel!
We were just overnighting on our way to Appenweier. Good parking and very pleasant staff!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop off en route to S of France
Quiet, clean & easy to find hotel with reasonable restaurant next door. Just off motorway - perfect place to stop off overnight on way to S of France.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent stay !!
The hotel is located 5 minutes from the High way and 15-20 minutes drive from the City center. we booked 2 connected rooms (family of 5 )for 2 nights and we were extremely happy with the rooms size and clean, hotel service and maintenance. at the entrance to the hotel there is a nice meat restaurant and also the breakfast at the hotel was nice. We were lucky to meet the owner of the hotel which is permanently in place and you clearly can see the differences in any parameter compering other hotel (at this level ) we stayed in the past. very recommended if you need a place to stop for the night or if you are looking to stay out side the city center of Lyon.

10/10 Excellent

SIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SADE, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay.
Quiet neighbourhood, not far from amenities. Very pleasant surroundings and staff were great.

10/10 Excellent

higan, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great staff great customer service ever

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Aden

Stayed 1 night in Jan 2024
Response from Mélanie on Jan 29, 2024
Cher Monsieur,Nous sommes navrés que vous n'ayez pas réservé pour la bonne nuitée et que vous en soyez déçu. Malheureusement vous êtes passés par un tiers pour la réservation, et une fois faite, celle ci n'est plus modifiable.Nous sommes ravis d'avoir pu vous accueillir et comprenons votre insatisfaction.N'hésitez pas à appeler avant d'effectuer votre réservation la prochaine fois pour valider que l'hôtel correspond à votre attente.Bien sincèrement,Mélanie

10/10 Excellent

Grégoire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mélanie on Jan 29, 2024
Cher Monsieur,Nous sommes ravis de vous avoir reçu et de vous avoir fait passer un bon séjour !Au plaisir de vous recevoir,Mélanie

10/10 Excellent

Jürgen

Stayed 1 night in Dec 2023

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, room comfort
.
Séjour dans la famille proche
Stayed 1 night in Jul 2023

10/10 Excellent

Thierry

Stayed 1 night in Jul 2023

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très pro. Enregistrement rapide. Confort ok
Stayed 1 night in Apr 2023
Response from Nathalie on Apr 27, 2023
Cher Monsieur,Nous vous remercions d'avoir partagé votre expérience à l'hôtel des Barolles.Nous sommes ravis de vous avoir permis de passer un agréable séjour.Au plaisir de vous accueillir à nouveau.L'équipe des Barolles

2/10 Terrible

mehdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Mélanie on Apr 19, 2023
Cher Monsieur,Nous prenons bonne note de votre retour, toutefois sans commentaire nous ne pouvons pas connaître les points qui vous ont déplu. Y a t il eu un problème dans votre chambre ?Actuellement notés 8,8 (excellent) sur Hotels.com, 4,5 sur Google, et Superbe sur les autres sites concurrents, votre note ne relève pas des indications que les autres clients peuvent faire.Nous sommes navrés que votre expérience n'ait pas été à la hauteur de vos désirs. N'hésitez pas à nous tenir informés sur les points qui vous ont déplus pour que nous puissions nous améliorer.Bien sincèrement,

10/10 Excellent

Sylviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour comme d’habitude, accueil très sympathique , chambre très confortable et propreté impeccable, personnel très dévoué.
Stayed 3 nights in Dec 2022
Response from Mélanie on Dec 27, 2022
Chère Madame,Nous sommes ravis de vous accueillir chez nous et de partager ces moments ensemble !Au plaisir de vous recevoir encore,Mélanie

10/10 Excellent

catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Sejour de 2 jours pour travail. Choisi pour sa localisation. Hôtel parfait a tous points de vue. Accueil chaleureux. Petit dej Tres bien. Calme assuré. Propreté ok.
Stayed 2 nights in Nov 2022
Response from Mélanie on Nov 25, 2022
Chère Madame,Nous sommes ravis de vous avoir plu !Merci pour vos encouragements qui motivent toute notre équipe.Au plaisir de vous recevoir

8/10 Good

gady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

CHRISTOPHE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien
Très bonne expérience à renouveler à l’occasion. Notre demande particulière concernant La chambre a été respectée. Rien à redire sur les prestations de cet hôtel à conseiller.
Stayed 1 night in Jul 2022

10/10 Excellent

Vincent

Stayed 1 night in Jul 2022
Response from Mélanie on Jul 24, 2022
Cher Monsieur, Un grand merci pour votre retour qui est partagé avec toute notre équipe. Au plaisir de vous accueillir,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super godt sted at overnatte. Gode senge og behagelig betjening!
Stayed 1 night in Jul 2022
Response from Mélanie on Jul 24, 2022
Kære hr, Tak for din tillid til os for dit ophold. Glæder mig til at byde dig velkommen, Melanie

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Mélanie on Jul 24, 2022
Chère Madame, Nous vous remercions de nous avoir choisis pour votre séjour et sommes ravis que vous ayez apprécié notre confort. Au plaisir de vous recevoir,

8/10 Good

Vidar

Stayed 1 night in Jun 2022

6/10 Okay

joyce

Travelled with family
Liked: Cleanliness, room comfort
Etape pratique
Bon etape reasonable sans charm
Stayed 1 night in Jun 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Bon rapport qualité prix
Chambre un peu vieillotte mais spacieuse. Juste un peu bruyante le matin car la chambre est dans un couloir entre la salle du petit-déjeuner et la réception.
Stayed 1 night in Jun 2022

10/10 Excellent

Quentin

Stayed 1 night in Jun 2022

6/10 Okay

Christer

Liked: Staff & service
Enkelt övernattningshotel men trevlig o hjälpsam personal
Stayed 1 night in Jun 2022

10/10 Excellent

Claude

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et confortable
Établissement très propre . Réceptionniste très sympathique et arrangeant , bienveillant et de bon conseil . Les chambres confortables et propres. Calme . Facilité de stationnement. Bon restaurant juste à côté. Bon petit déjeuner varié et copieux . Aucune remarque négative.
Stayed 1 night in Apr 2022

10/10 Excellent

Karine

Stayed 1 night in Mar 2022

8/10 Good

Sebastien

Stayed 1 night in Feb 2022

10/10 Excellent

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Mélanie on Feb 15, 2022
Cher Monsieur, Un grand merci d'avoir choisi notre établissement pour votre séjour. Nous sommes ravis de vous avoir reçu. A très bientôt;

8/10 Good

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Mélanie on Feb 15, 2022
Cher Monsieur, Merci pour votre note. Vos commentaires sont précieux pour nous aider à toujours nous améliorer et vous proposer un service qui correspond au mieux à vos attentes. Au plaisir de vous accueillir,

10/10 Excellent

Rico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ruhige Lage, freundliches Personal, saubere und moderne Zimmer mit separatem WC und begehbarer Dusche, Restaurant ist angeschlossen. Gutes Frühstück
Stayed 1 night in Jan 2022
Response from Mélanie on Feb 15, 2022
Sehr geehrter Herr, Vielen Dank, dass Sie uns für Ihren Aufenthalt ausgewählt haben. Wir freuen uns, Sie zufrieden zu stellen und hoffen auf ein baldiges Wiedersehen! Aufrichtig,

8/10 Good

Paulo

Stayed 2 nights in Jan 2022
Response from Mélanie on Feb 15, 2022
Cher Monsieur, Nous sommes ravis que notre établissement vous ait plu pour votre séjour ! Nous mettons un point d'honneur à vous accueillir avec tout le confort possible. A très bientôt,

10/10 Excellent

Marouane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel. Bon rapport qualité prix
Stayed 1 night in Jan 2022
Response from Mélanie on Feb 15, 2022
Chère Madame, Un grand merci pour vos encouragements qui motivent toute notre équipe ! Au plaisir de vous recevoir,

10/10 Excellent

Olivier

Stayed 1 night in Jan 2022
Response from Mélanie on Jan 11, 2022
Cher Monsieur, Merci d'avoir choisi notre hôtel pour votre séjour. Nous sommes ravis de vous avoir plu ! Au plaisir de vous recevoir,

8/10 Good

sebastien

Stayed 2 nights in Nov 2021
Response from Mélanie on Jan 11, 2022
Cher Monsieur, Nous sommes ravis de vous avoir reçu et que vous ayez apprécié votre séjour. Au plaisir de vous recevoir de nouveau,

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021