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Reviews of Market Street Inn

3.5 out of 5
Market Street Inn
330 West Market Street, Jeffersonville, IN

Reviews

9.8

Exceptional

Rating 10 - Excellent. 87 out of 101 reviews" "
Rating 8 - Good. 11 out of 101 reviews" "
Rating 6 - Okay. 1 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old bed and breakfast that is well maintained by their wonderful staff. The breakfast is amazing, and the owners are very helpful and kind. It was a treat to stay here, beds were comfortable, it was very clean and convenient to everything. Thank you for a lovely stay!
Stayed 4 nights in May 2024

4/10 Poor

Cinque

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My husband and I have been to B&Bs and had great experiences. I cannot say the same about this place. While the property was clean, had good parking, and the area was convenient, Management needed to be more robust. We did not anticipate encountering this at a Bed and Breakfast. Still, when researching this place, we learned they did not allow children except under special circumstances. However, that was different from our experience. On our first night there, there was a family with what seemed like very young children housed right above our room. It was terrible. The children behaved like they were at a playground (they were children!), the parents did nothing to contain them, and Management did nothing to resolve the issue, even after my husband informed them of the disruption. We were in by early evening the next day, and the disruption worsened. By then, I had enough. I asked that Management rectify the situation, or we'd leave and check into a hotel. Here is the response from Management: "I have asked the guests above you if the noise doesn't stop, I will ask them to leave immediately. They check out in morning." The response implied that while they made that request, we could put up with it until morning. At no point did anyone call us to ensure we were alright, nor apologize for any inconvenience. It was business as usual. Additionally, the food could have been better. A trip to McDonald's would have offered more flavorful options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and quaint B and B in a historical building within walking distance of a cute little town right outside of Louisville. Felt like taking a trip back in time. The owner was a sweetheart and made a delicious breakfast spread. We stayed in the executive suite and it was gorgeous with a bathroom to die for. The bidet was an experience and super high tech…it actually played music while warming our feet and tushies. The shower had enough room and shower heads for two people. My 6’2” boyfriend was pleasantly impressed by the massive tub in the middle of the bathroom as he isn’t able to fit in ours back home. All in all it was a romantic and fun stay. Wish we had stayed for another night, but we were meeting the rest of our family in Louisville to hit the bourbon trail right across the bridge. Definitely will be back!
Stayed 1 night in Mar 2024

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Easy to find, parking was close. A lot of food options close by. Loved the walking bridge that was close. Bed was too hard and the room was too warm but the breakfast and coffee were delicious! Very hospitable and will come back in warmer weather to enjoy the rooftop patio!
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seeing the beauty of my old hometown
The inn is extremely quaint and charming, and within walking distance to several sites on our itinerary. Jennifer cooked our breakfast of scrambled eggs, toast, and bacon to perfection! The staff was friendly, and we enjoyed talking to them. I liked that it is located within the Rose Hill Historic District. The only drawback is that it is close to Hwy 65, so there is some traffic noise. But it is two blocks from the Big Four Pedestrian Bridge, and we so enjoyed watching the lights change colors at night. I was raised in Jeffersonville from ages 0-10, and had only been back for a very brief visit in the 1990s, so I really enjoyed this chance to learn more about my hometown--I saw so little of it as a child. I never knew it had such beautiful old neighborhoods, that are perfectly preserved. My own neighborhood, built in the late 1950s, had barely changed, and is still pristine.
Stayed 1 night in Nov 2023

10/10 Excellent

Candyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple was so sweet and accommodating. Breakfast was soooo delicious
Stayed 1 night in Nov 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Lovely stay across the river Easy to get downtown Louisville. Some good dining options nearby. Friendly hosts. Great breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B and B
Very nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and comfortable. Service and food was very good. The house is beautiful and well maintained. We enjoyed our stay and plan to return again.
Stayed 1 night in Oct 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 3 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easily walkable area to Louisvillleor downtown Jefferson villa. Very comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

Karen

Stayed 1 night in Jan 2023

10/10 Excellent

Giovanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we have ever stayed! So relaxing and peaceful! Everyone was so nice and took very good care of us!! Amazing experience
Stayed 1 night in Jan 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were both delightful people and the inn was beautifully restored and decorated. Walking distance so several restaurants and shops and convenient driving distance to all things Louisville. Will definitely make a return trip in the near future.
Stayed 2 nights in Dec 2022

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Darling bed and breakfast in a great location, accessible to walking bridge, downtown Louisville and Falls of the Ohio. Only unpleasant part was staff smoking on the front porch where guests are.
Stayed 1 night in Oct 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Carol--Innkeeper on Oct 11, 2022
Thank you Barbara! We are so glad you enjoyed your stay and do hope to see you again!

8/10 Good

Jason

Stayed 3 nights in Sep 2022
Response from Innkeeper Carol on Sep 22, 2022
Hi Jason, Thank you so much for the 8* review! We are always appreciative of constructive ideas to improve our guests' stay at Market Street Inn! Please tell us what we can do to earn the 10* review!

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect & full of sweet surprises. Felt like home
Stayed 2 nights in Sep 2022
Response from Carol (Innkeeper) on Sep 19, 2022
Lindsay thank you so much for your positive feedback! We look forward to hosting you again in the near future!

10/10 Excellent

Sarah

Stayed 1 night in Jun 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carol and her staff were very accommodating. They met every request cheerfully and gave us a relaxed and enjoyable experience.
Stayed 1 night in May 2022

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! It was such a nice experience. The room was lovely, the people are so kind, the bed was comfortable and the breakfast was very good! I would highly recommend a stay here if you are in the area.
Stayed 1 night in Mar 2022

4/10 Poor

Gary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022
Response from Innkeeper Carol on May 10, 2022
Hi Gary. Just wondering what prompted your 2 out of 5 review! What room did you stay in, what date, and what should we have done to make your stay better? Thank you!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Apr 2022

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely B & B with a fascinating history.
Stayed 1 night in Mar 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and relaxing. It was quite at night. Breakfast was average. Nothing fancy. I would go back again. It is a block away from the river
Stayed 1 night in Feb 2022

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful!
very clean, nice hotel. amazing restaurant swizzle on the 25th floor with incredible food and unique drinks
Stayed 1 night in Dec 2021

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very comfortable. The owners are very welcoming and made me feel at home.
Stayed 1 night in Dec 2021

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place!!!
Loved this B&B. Just across the river from Louisville and easy to access. Lots of places to walk to near by. Innkeepers are lovely people. Rooms were comfortable and breakfast was delicious. Would definitely stay again!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the historic building! Exposed brick, very tall ceilings, beautiful woodwork, amazing staircase! We stayed in the suite on the third floor, which was huge and very well furnished. We enjoyed time on the rooftop deck in the afternoon and then a short, 5 minute walk to dinner and the river stage for a concert. The owners were very sweet and accommodating as well. We will be back!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful, the breakfast delicious, and the couple who run it just so incredibly sweet!! Not only did they offer me food from the kitchen when my flight was delayed arriving at 3am! When I forgot my charger the next day after check out, the drove it to me (as I didn’t have a car)!!! Can’t say enough good things!! Would definitely stay there again!! Highly recommended!!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very welcoming. Beautiful century home very tastefully appointed. Delicious breakfast. Superb location for walking and close to restaurants and bars. Highly recommend.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Neighborhood?
We did not stay as this was the last stop on our vacation and, with the neighborhood, felt we would need to completely unpack our vehicle and lug it all to our suite. No comment, good or bad , on anything else... although it may explain the three day cancellation clause
Stayed 1 night in Mar 2021
Response from Carol, Owner/Innkeeper on Mar 23, 2021
We're so sorry you felt the need to unpack your vehicle if staying at MSI. Our neighborhood is completely safe and very walkable, even after dark. We have a private parking lot, off street parking, for our guests. Everyone locks their vehicle (just common sense) and of course, you wouldn't leave anything of value in plain sight, just smart thinking. We have never had any incidents in the 26 years we've been in business! Our 3-day cancellation policy is for guests who must change plans for emergency or Covid reasons. We do wish you well in your travels and hope you feel safe enough to give our downtown location a try!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time here. The innkeepers are so very kind and the place is lovely!
Stayed 1 night in Feb 2021
Response from Carol, Owner/Innkeeper on Mar 23, 2021
Thank you so much for sharing the enjoyment of your stay!

10/10 Excellent

Amanda, Springfield, Oh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Within walking distance to many restaurants and taverns.
Stayed 1 night in Oct 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very amazing place. Cozy and comfortable. The staff was very helpful and courteous.
Stayed 1 night in Feb 2020
Response from Carol & Steve, Owner/Innkeeper on Feb 14, 2020
Thank you Chris. We're glad you enjoyed your stay and hope you'll be back!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fireplace in the room the food was good and the people were very friendly
Stayed 1 night in Dec 2019
Response from Innikeeper Carol on Jan 28, 2020
wso glad you enjoyed your stay and look forward to hosting you again in the future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay and we would recommend it. Breakfast was really god also.
Stayed 1 night in Dec 2019
Response from Innkeeper Carol on Jan 28, 2020
Thank you so much for your wonderful feedback! We are so glad you enjoyed your stay and look forward to hosting you again!

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Carol on Dec 11, 2019
So glad you enjoyed your stay. We look forward to hosting you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Carol on Dec 11, 2019
We appreciate your feedback. What can we do to improve and earn 5 stars next time?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Carol on Dec 11, 2019
So glad you enjoyed your stay. Please come back!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Market Street Inn is a gem! I booked my conference accommodations late and I am happy I did. Excellent service and such a charming place. Thank you!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive Experience, Great Property & Hospitality
Great experience! The room was clean and well maintained, breakfast was great, and the location was super convenient. Would return!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful B&B with friendly owners and staff. The Royal/Bridal Suite has an incredible bathroom with double jacuzzi tub, double shower with multiple shower heads (including ceiling) and a Numi Kohler toilet. Also a tv above the tub in the mirror.
Stayed 1 night in Jul 2019

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Carol on Jul 14, 2019
Thank you for staying with us. We appreciate your feedback and hope to host future stays!

10/10 Excellent

GWB, Kosciusko, MS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff was friendly and helpful, the building and amenities were exceptional. Will stay there again!
Stayed 3 nights in Jun 2019
Response from Carol on Jul 4, 2019
Thank you for your complimentary review! We hope to see you again! Happy 4th.

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from Carol on Jun 29, 2019
Glad you enjoyed your stay. please let us know how we can improve the breakfast! We look forward to hosting you again!