Studio Suite, 1 King Bed, Non Smoking

Reviews of Super 8 by Wyndham Inglewood/LAX/LA Airport

2 out of 5
Super 8 by Wyndham Inglewood/LAX/LA Airport
4238 W Century Blvd, Inglewood, CA

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1005 reviews" "
Rating 8 - Good. 285 out of 1005 reviews" "
Rating 6 - Okay. 168 out of 1005 reviews" "
Rating 4 - Poor. 96 out of 1005 reviews" "
Rating 2 - Terrible. 116 out of 1005 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded me to a king suite for no extra charge
Stayed 1 night in May 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good place to stay for the cost. Stairwells and elevators and only accessible via room key which is nice. Blankets could have been better. Other than that, its a solid deal. Great place to stay for cheaper if you're going to a show at the Forum!
Stayed 2 nights in May 2024
Response from Guest Relations Management on May 25, 2024
Hi Zachary! Thank you for your 4-star review and feedback! It's great to hear that you found our hotel to be a good value for the cost. We appreciate you mentioning the security feature of requiring room keys to access stairwells and elevators.We're always looking for ways to improve, and your feedback about the blankets is valuable. We'll be sure to review the bedding options in our rooms to ensure they're comfortable for all guests.Knowing it's a solid deal for budget-minded guests visiting the Forum is fantastic! Overall, it sounds like you had a positive experience. Thank you for choosing our hotel and for taking the time to leave a review! We look forward to welcoming you back again soon for another great stay, especially if you're catching a show at the Forum!

10/10 Excellent

Dorcas

Travelled with family and small children
Liked: Amenities
Well kept and clean
Stayed 5 nights in May 2024
Response from Guest Relations Management on May 24, 2024
Hi Dorcas! We are thrilled to hear you had a perfect 5-star experience! "Well kept and clean" is a fantastic compliment, and it lets us know you found the hotel to be in excellent condition.A clean and well-maintained environment is essential for a comfortable stay, and we're happy we delivered! We look forward to welcoming you back again soon for another spotless and enjoyable stay!

10/10 Excellent

Jonah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last time in Inglewood we dealt with a horrible hotel just down the street from this one. Thankfully this hotel was 10x better. Kind and easy staff to work with. Affordable parking. Room service was very helpful. Overall very nice stay.
Stayed 5 nights in May 2024
Response from Guest Relations Management on May 24, 2024
Hi Jonah! We are absolutely thrilled to hear you had a perfect 5-star experience! Your comments about this stay being a vast improvement over another hotel in Inglewood are fantastic to hear. It sounds like we exceeded your expectations in every way!We take pride in having a kind and easy-to-work-with staff, so we're delighted they made your stay so smooth. Affordable parking is definitely a plus, and we're happy to offer it to our guests. Knowing the room service was very helpful lets us know they provided excellent service and met your needs.Overall, it sounds like your stay was truly enjoyable! Thank you for mentioning the specific aspects that stood out to you - it allows us to celebrate the hard work of our team.We look forward to welcoming you back again soon for another very nice stay!

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location as I was in town to see an event at Kia Forum and this hotel is close to it. Also close to a lot of food options and public transport. Like that the room had a minifridge and microwave. The hotel is close to airport so noisy but was still able to sleep fine.
Stayed 4 nights in May 2024
Response from Guest Relations Management on May 24, 2024
Hi Joel! Thank you for your 4-star review and feedback! We're happy to hear you found the location convenient for your visit to Kia Forum. It's great that you had easy access to food options, public transport, and amenities like the minifridge and microwave in your room.We understand that being close to the airport can sometimes mean some noise. We appreciate you mentioning you were still able to sleep soundly. Thank you for your feedback and we hope to see you again soon!

10/10 Excellent

Melanie

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Relations Management on May 24, 2024
Hi Melanie! A perfect 5 out of 5 rating – music to our ears! We take pride in offering a comfortable and enjoyable experience, and knowing we achieved that for you makes our day. Thank you for choosing us!

6/10 Okay

Melode

Stayed 2 nights in May 2024
Response from Guest Relations Management on May 17, 2024
Hi Melode! A 3 out of 5 rating lets us know your recent stay wasn't quite as positive as you'd hoped. We sincerely apologize and appreciate your feedback. We continuously strive to improve and ensure a satisfying experience for all guests. Thank you for letting us know about your experience.

2/10 Terrible

Kelly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The minute you walk in the room and shut the door the 24 hour a day bullying begins.People entering into your room from beneath the floor following your every step holding electrical tools up under your feet and body burning your feet and others do the nonstop foot thumping under your head and chest when you lay down. No sleep and 24 hours of stress. I give this hotel a negative 1 star rating
Stayed 2 nights in May 2024
Response from Manager on May 13, 2024
Hello Kelly, We regret to hear about your experience and take feedback seriously. We recommend reaching out to our management team to address your concerns further. Your comfort and satisfaction are important to us, and we strive to provide a peaceful environment for all our guests.

10/10 Excellent

Josefina

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Manager on May 13, 2024
Hello Josefina,We're delighted to hear you had a fantastic stay with us! Please don't hesitate to contact us directly if you have any further comments to share.

6/10 Okay

sofia, kissimmee

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Had to pay for parking. It clearly stated parking included. I didn’t feel welcomed - it felt as if I was renting by the hour. People ahead of me had some issue with front desk.
Stayed 1 night in May 2024
Response from Manager on May 13, 2024
Hello sofia, We regret to hear about your experience with the parking situation and during check-in. Your feedback is valuable, and we will share it with the team for improvement. Should you have further concerns, we encourage you to reach out to the hotel management directly for assistance.

2/10 Terrible

Jeniffer

Stayed 8 nights in Feb 2024
Response from Guest Relations Management on May 24, 2024
Hi Jeniffer! A 1 out of 5 rating tells us your stay was deeply disappointing. We are truly sorry. Your feedback is invaluable, and we take all comments seriously. We're committed to significant improvements to ensure a much better experience for all future guests. Thank you for letting us know.

6/10 Okay

Irena

Disliked: Property conditions & facilities
Shower didn't drain
Stayed 1 night in Apr 2024
Response from Manager on May 13, 2024
Hello Irena, We appreciate your feedback regarding the shower drainage issue and apologize for any inconvenience caused. Ensuring our guests' comfort is a top priority, and we will address this matter with our maintenance team for immediate attention. Should you have any future concerns, please do not hesitate to reach out to our management team directly for further assistance.

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Easy access to public transportation and food. Airport was 10 mins away. Disney was maybe 40 mins. Was here on a photo business trip.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 28, 2024
Hello Rebecca,We're delighted to hear that you found our location convenient for your business trip and that you appreciated the cleanliness of your room. Should you require further assistance, please do not hesitate to reach out to our management team.

6/10 Okay

Criselda

Liked: Cleanliness, staff & service
The property was fine. It was loud due to traffic and of course the sounds of the planes coming and going.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 28, 2024
Hello Criselda,We regret to hear about your experience with noise disturbances during your stay. Your feedback is valuable for us to further improve our guests' comfort. For any assistance or future accommodation needs, our team is always available to assist.

10/10 Excellent

bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and managed well
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 24, 2024
Hi Bill! Thank you for your positive feedback and perfect rating! We're thrilled to hear that you found our property to be clean and well-managed.Maintaining a high standard of cleanliness and ensuring efficient management are top priorities for us, and we're delighted that we could meet your expectations in these areas.Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!

6/10 Okay

Julia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We got in late Friday night and check in was easy process! The hotel is listed as a non smoking but the cigarette smell was so bad even in our room. When we called down she said there was nothing they could do as of now but the cleaning crew would spray it the next day. Never did smell it again. The staff was great and other than the smell the room was very clean. I will say that I booked this hotel for the free breakfast in the morning. But was disappointed when the free breakfast was a pack of the prepackaged donuts, mini packaged muffins and danishes. So just be prepared if that was a deciding factors and make sure you get there early because an hour in they were almost out. But for the price you really can’t beat it.
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on Apr 24, 2024
Hi Julia! Thank you for sharing your feedback with us. We're glad to hear that the check-in process was smooth and that you found our staff to be great.We apologize for the cigarette smell you encountered during your stay. Ensuring a smoke-free environment for all our guests is a priority, and we will address this issue with our team to ensure it doesn't happen again.We appreciate your understanding regarding the breakfast offerings. We understand the importance of a satisfying breakfast experience and will take your comments into consideration as we review and improve our offerings.It's great to hear that you found the room to be very clean, and we're glad you were satisfied with that aspect of your stay.Your feedback is important to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for choosing to stay with us.

4/10 Poor

Adnan

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was a joke
Stayed 5 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Adnan, We appreciate your feedback and will share your comments with our team for further review and improvement. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused during your stay.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Staff was very friendly and helpful. Street noise in the middle of the night. Probably can’t be avoided. And the breakfast is orange juice, coffee with no milk, and package, donuts and Danish. Overall, a good deal for the price.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 16, 2024
Hi Philip! Thank you for your review and the positive rating. We're pleased to hear that you found your room clean and spacious, and that our staff was friendly and helpful during your stay. However, we apologize for any inconvenience caused by the street noise and the breakfast selection not fully meeting your expectations.We appreciate your understanding regarding the external noise, and we are constantly looking for ways to improve the comfort and experience for our guests. Also, we'll consider your feedback about breakfast as we aim to provide a variety of options that cater to our guests' tastes and preferences.Thank you for acknowledging the value of your stay despite these issues. We hope to welcome you back soon and offer an even more satisfying experience.

8/10 Good

Sergio donis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was lots of parking near my room there were fees but affordable not that quit but earplugs did the thing beds were comfortable and quit clean hair dryer didn’t work but not a big issue I was satisfied oh and not that expensive affordable price for the two nights
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on Apr 4, 2024
Hi Sergio,We appreciate your feedback and are delighted to hear that you found our parking facilities convenient and reasonably priced. Our team strives to maintain a comfortable atmosphere, and we're glad the earplugs helped ensure a peaceful night's rest. It's wonderful to know that you found the beds comfortable and the room clean. However, we apologize for any inconvenience caused by the malfunctioning hair dryer and will certainly look into resolving this matter promptly. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a continental breakfast.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 30, 2024
Hi Sandra! Thank you for your review! We're glad to hear that you enjoyed our continental breakfast during your stay. Providing a satisfying breakfast experience for our guests is important to us, and we're pleased that our offerings met your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

6/10 Okay

Toua

Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Toua,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.

4/10 Poor

Vienna

Travelled with group
Disliked: Cleanliness, staff & service, amenities
My first interaction with the staff lady that checked me in was distasteful. I usually don’t mind where I stay but after how unfriendly the service was I would not recommend staying here at all. I was not informed we could not have 2 cars on property prior to my stay and therefore was asked to pay $50 extra per night. The bathroom drains did not work/ the lining on the tubs were chipping off. After the 1st interaction with the front desk was annoying and unwelcoming. If based on service alone I’d give this place negative stars. If you’re looking for a somewhat cheap place near Sofi, do yourself a favor and go somewhere else. I will never be coming back here again as my experience was horrible.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Vienna, We regret to learn about your experience; we value all feedback as it helps us improve our services. Please know that we have shared your comments with the team for further review. Should you wish to discuss your stay further, please feel free to contact our management team directly. Your input is truly appreciated as we strive to enhance the guest experience.

8/10 Good

Xou, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Mar 18, 2024
Hello Xou, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice room & clean. Staff was very helpful & friendly as well.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 12, 2024
Hi Loretta! Thank you for your fantastic feedback! We're thrilled to hear that you found your room to be nice and clean, and that our staff was helpful and friendly during your stay. Ensuring a comfortable and pleasant experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations in these aspects. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

6/10 Okay

Zoe

Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 12, 2024
Hi Zoe! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We're glad to see that there were aspects of your experience that you enjoyed, but we also understand that there may have been areas where we could improve. Your comments are important to us as we strive to continuously enhance our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.

10/10 Excellent

Flying, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello Flying,We're pleased to hear you enjoyed your stay with us. If you have any further feedback or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

ART

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked was the location and the room was comfortable. What I didn't like was that the TV remote had no instruction. Also, I was not too fond of any information on the surroundings.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 7, 2024
Hi Art! Thank you for sharing your feedback with us. We're glad to hear that you liked the location and found the room comfortable during your recent stay. We apologize for any inconvenience caused by the lack of instructions for the TV remote. Your feedback is valuable to us, and we'll take steps to ensure that instructions are provided for the convenience of our guests in the future. Additionally, we apologize for any inconvenience caused by the lack of information on the surroundings. We understand the importance of providing helpful information to our guests to enhance their overall experience, and we'll review our procedures to ensure that guests have access to relevant information about the area. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 5, 2024
Hi Ronald! We appreciate your rating of 3 out of 5 and your feedback regarding your recent stay. While we're glad to see that you had an okay experience overall, we understand that there may have been areas where we could have done better. Your insights help us identify areas for improvement, and we're committed to addressing them to ensure a better experience for our guests in the future. We hope you'll consider giving us another chance to exceed your expectations during your next visit.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking disclosure..
A decent hotel but they should disclose the parking fee up front.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 5, 2024
Hi Anthony! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that overall, you had a positive experience during your time at our hotel. We apologize for any inconvenience caused by our parking fee not being disclosed upfront. Your feedback is important to us, and we will certainly take it into consideration as we strive to provide clear and transparent information to our guests. We understand the importance of transparency in our pricing policies, and we will work to ensure that all necessary fees and charges are communicated clearly to our guests before they make their reservation. Thank you for bringing this to our attention, and please know that we value your feedback as it helps us to improve and enhance the experience for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

10/10 Excellent

Jasmin

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Jasmin,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back to our hotel in the near future.

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stop questioning your guests too much, makes us feel a bit uncomfortable
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 21, 2024
Hi Norma! Thank you for your feedback. We apologize if our inquiries made you feel uncomfortable during your stay. Our intention is to ensure that our guests have a pleasant experience, and we appreciate your input as it helps us improve our services. We will review our check-in procedures and ensure that they are streamlined to minimize any discomfort for our guests while still meeting necessary requirements. If there's anything else we can do to enhance your future stays or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Gustavo

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Gustavo, We regret to hear that your stay did not meet your expectations. If there are any specific concerns you would like to address, please do not hesitate to contact us directly. We value your input and would appreciate the opportunity to make it right for you.

8/10 Good

Bernardino

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 19, 2024
Hi Bernardino! Thank you for taking the time to rate your recent stay with us. We're delighted to see that you gave us an 8 out of 10. Your feedback helps us understand what we're doing right and where we have room for improvement. We're here to ensure your future visits are nothing short of excellent, so please don't hesitate to share any suggestions you may have.

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 19, 2024
Hi Humberto! Thank you for taking the time to leave us a rating. We appreciate your feedback, and we're glad to hear that your overall experience was satisfactory. If there are any specific areas where you feel we can improve to earn a higher rating next time, please feel free to let us know. Your input is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for choosing to stay with us!

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to car rental return and airport.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Grace,We are pleased to hear that our convenient location near the car rental return and airport met your expectations. We strive to provide a seamless experience for our guests, and we hope you had a comfortable stay overall. Thank you for sharing your feedback with us.

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean but I didn’t like the bleach smell and why pay for parking spot
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Pedro,We appreciate your feedback on our clean property. We aim to maintain high cleanliness standards. Please note that parking fees are a common practice in many hotels. We recommend reaching out directly to our management team for further assistance regarding your concerns.

2/10 Terrible

Cesar P

Liked: Staff & service, property conditions & facilities
Location and housekeeping are great,but, we had a terrible experience: We stayed at this hotel for 2 nights, evreything was ok until the secon nite, at 2:30/3 am, we were abruptly interupted while sleeping, a “lady” started screaming and runing all over the place, shouting: help! help!, somebody help me!!! and banging all the doors of each room, sad very sad and stressful, why or where was the manager?!!! why they did not called the police immediatly? it passed at least 20/25 mins and the big drama continue, he never intervined, police came and we cold not sleep anymore! believed me, we wil NEVER ARE GOING TO STAY THERE IN THE FUTURE AND WILL PASS THIS TO PEOPLE THAT I KNOW!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 17, 2024
Hello Cesar P,We're glad to hear you appreciated our location and housekeeping. We're sorry to hear about your experience and apologize for any inconvenience caused. Rest assured, guest safety is a top priority, and we take all necessary measures in such situations. We appreciate your feedback and will take it into consideration for future improvements.

10/10 Excellent

Jiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Jiang,We appreciate you choosing to stay with us! We hope you had a fantastic experience and look forward to welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felizmente muy cerca del aeropuerto.
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on Feb 14, 2024
Dear valued guest, thank you for sharing your feedback with us! We're delighted to hear that our proximity to the airport contributed to a positive experience for you. Ensuring convenience for our guests, especially those traveling, is a top priority for us, and we're glad to know that our location met your needs. If there are any other aspects of your stay that you particularly enjoyed or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious bathroom, quiet room. Best deal economically for airport neighborhood.
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on Feb 13, 2024
Hi Sandra! Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the spacious bathroom and quiet room during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. Providing comfortable and peaceful accommodations is a top priority for us, and we're delighted that you found our hotel to be the best economically in the airport neighborhood. Your kind words about our facilities and value for money are greatly appreciated. We're committed to consistently delivering exceptional experiences to all our guests, and we look forward to welcoming you back on your next trip!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good with the hotel. They were friendly staff and helped with everything but their breakfast needs help no
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 13, 2024
Hi Michael! Thank you for choosing to stay with us and for taking the time to share your feedback! We're pleased to hear that you had an overall good experience with our friendly staff and that they were able to assist you during your stay. However, we're sorry to learn that our breakfast did not meet your expectations. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Rest assured, we will review our breakfast offerings and work on improvements to ensure a more satisfying experience for all our guests. If you have any further suggestions or if there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and exceed your expectations in all aspects of your stay!

8/10 Good

Terri

Stayed 3 nights in Feb 2024
Response from Guest Relations Management on Feb 13, 2024
Hi Terri! Thank you for choosing Super 8 by Wyndham Inglewood/LAX/LA Airport for your recent stay and for providing us with your feedback. We appreciate your rating of 8 out of 10. We're delighted to see that you had a positive experience during your time with us. Your satisfaction is our priority, and we're glad that we met your expectations. If there are any areas where you believe we can improve to make your next stay even better, please don't hesitate to share your suggestions with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests. We look forward to welcoming you back to Super 8 by Wyndham Inglewood/LAX/LA Airport for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please feel free to let us know.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, fast, clean
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 13, 2024
Hi Nicholas! Thank you for sharing your feedback with us! We're delighted to hear that you had an excellent experience during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. It's wonderful to know that you found everything to be easy, fast, and clean. Providing a seamless and efficient experience is one of our top priorities, and we're thrilled that we met your expectations in this regard. Your satisfaction is our utmost priority, and we're grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

AJ

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were so much nicer than i expected when looking at area. However the night staff is way nicer than the day shift. I arrived late one night and they didnt request a cash deposit and let me pay with card when getting a parking permit. When my other group came the guy was rude and upset we used card and no cash deposit. He also was yelling at people in the parking lot about being out by 11am the next day. Plus theres a weird communication. I ordered 2 queen beds and when I arrived it was 1 king and 1 queen. I went to the front desk and they said "this happens alot' and let us keep the bed. ALSO once the janitors pass they dont come back. If theyre on the floor when you leave they also dont clean? I get the first part because we were still in the room when she passed by soshe couldnt clean. But the 2nd day I saw the janitor at the beginning of the hall and we took down the DND sign and moved our trash for the janitors. Since she was coming because we saw her going door to door on the same floor. We came back in the evening and no one came to clean? The walls are paper thing so you can hear all the EMS and planes passing by,
Stayed 3 nights in Feb 2024
Response from Manager on Feb 10, 2024
Hello AJ,Thank you for your feedback about our hotel. We're glad that you found the rooms nicer than expected. We apologize for any inconvenience you experienced with our staff. We strive to provide consistent service and will address this internally. Regarding the room mix-up, our front desk staff handled it appropriately by allowing you to keep the available bed. As for housekeeping, we apologize for the confusion and will remind our team to prioritize rooms that were unable to be cleaned during the first pass. We regret any disturbance caused by outside noise and recommend requesting a room away from high traffic areas during your next stay.

10/10 Excellent

hilario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Manager on Feb 10, 2024
Hello hilario,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Bernabe, Ridgecrest

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What was nice about this place was it's quiet even with the planes flying close by, remodeled made it even nicer
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Feb 6, 2024
Hi Bernabe! Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us. We understand that proximity to the airport can sometimes be noisy, so we're pleased that you found our location to be quiet despite the planes flying close by. We're also glad that you appreciated the recent remodeling, and we're thrilled that it enhanced your experience with us. Your feedback is valuable to us, and we hope to welcome you back for another great stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

6/10 Okay

Kathleen, Bradford

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lots of sirens and airplanes very noisy, not the nicest area. Breakfast was just muffins or danish not even a toaster for toast, fee for parking, fee for shuttle. Basically no frills place to sleep
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 6, 2024
Hi Kathleen! Thank you for sharing your feedback with us. We're sorry to hear that your stay didn't meet your expectations. We understand that noise from sirens and airplanes can be disruptive, and we apologize for any inconvenience this caused during your stay. Additionally, we regret that you found the area to be not the nicest. While we strive to provide a comfortable environment for our guests, we acknowledge that external factors beyond our control can impact the overall experience. Regarding breakfast, we apologize for the limited options available during your stay. We understand that our current offerings may not have met your expectations, and we appreciate your feedback on this matter. We'll take your comments into consideration as we strive to improve our amenities and services. We apologize for any inconvenience caused by parking and shuttle fees. We aim to provide transparent pricing to our guests, and we regret if this was not adequately communicated to you before your stay. Your feedback is valuable to us, and we appreciate your honesty. We hope to have the opportunity to better serve you in the future. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

8/10 Good

Bouse

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good night stay!
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 6, 2024
Hi Bouse! Thank you for sharing your feedback with us! We're thrilled to hear that you had a good night's stay during your visit. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad that we met your expectations. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon.

10/10 Excellent

Oscar, Modesto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Jan 2024
Response from Manager on Feb 3, 2024
Hello Oscar,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. It is our utmost priority to ensure a pleasant and comfortable stay for all our guests. We appreciate your comments and will use them as an opportunity for improvement. Should you have any further concerns, we kindly encourage you to reach out to our management team directly. Thank you once again for choosing our hotel and we hope to have the chance to welcome you back in the future.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity to shops
Stayed 3 nights in Jan 2024
Response from Guest Relations Management on Feb 3, 2024
Hi Darlene! Thank you for your excellent feedback! We're thrilled to hear that you enjoyed the proximity to shops during your stay with us. Providing a convenient location for our guests is important to us, and we're glad that our proximity to shops met your needs and enhanced your overall experience. If there's anything else we can do to make your next stay even more enjoyable or if you have any suggestions for us, please feel free to let us know. We're here to ensure that all our guests have a comfortable and memorable experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.