Outdoor pool

Reviews of Ramada by Wyndham Hawthorne LAX / LA Stadium

3 out of 5
Ramada by Wyndham Hawthorne LAX / LA Stadium
5250 W El Segundo Blvd, Hawthorne, CA

Reviews

5.4
Rating 10 - Excellent. 147 out of 1133 reviews" "
Rating 8 - Good. 178 out of 1133 reviews" "
Rating 6 - Okay. 218 out of 1133 reviews" "
Rating 4 - Poor. 258 out of 1133 reviews" "
Rating 2 - Terrible. 332 out of 1133 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sheila

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not stay here it is one of the worstest places I've ever seen in my life and it is filthy dirty and they overcharge me
Stayed 1 night in May 2024

6/10 Okay

Hany

Travelled with family
needs to renew
Stayed 3 nights in May 2024

2/10 Terrible

Aditya

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom is old, needs upkeep. Very minimal supplies in bathroom. Coffee maker was dripping water all over the table. Complained each of the 3 mornings I was there, but they never fixed it. Old facility. Needs an overhaul. In common spaces, found TONS of cigarette butts littered around. All walkways smell of cigarette smoke. Parking is TERRIBLE and very cramped. Hard to get in / out as most slots are angled. Very inconvenient stalls. No breakfast included with room rental. Did not try breakfast / food at attached restaurant.
Stayed 3 nights in May 2024

10/10 Excellent

David Enrique Vélez, Mayagüez

Liked: Cleanliness, staff & service
It was awesome
Stayed 2 nights in May 2024

4/10 Poor

Dro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
its rundown
Stayed 1 night in May 2024

2/10 Terrible

Pedro

Stayed 1 night in May 2024

6/10 Okay

Ali

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Close to manhattan shopping centers, great shopping great restaurants
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

lisbeth

Disliked: Amenities
I didn’t check in
Stayed 1 night in May 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Estuvo bien la estadía solo que podrían mejorar el mantenimiento de algunas cosas pero estuvo ideal para mi primera vez en Los Ángeles
Stayed 3 nights in May 2024

10/10 Excellent

alnisa

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 1 night in May 2024

6/10 Okay

Donald

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Alberto, Portland

Liked: Cleanliness, staff & service
Okay
Stayed 2 nights in Apr 2024

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities
I was bit 33 times after staying 6 days in this hotel. For the manager to duck and dodge us when we addressed the bed bug I sound alive and in the bed. They stated “the most we can do is compensate 2 nights” for the front desk person to “shhh” us when we came down while there were people checking in. 33 bites and zero accountability for their dirty hotel . Do not stay here.
Stayed 6 nights in Apr 2024

10/10 Excellent

Nickolas

Stayed 2 nights in Apr 2024

10/10 Excellent

Hailey

Stayed 3 nights in Apr 2024

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Left my AirPods in the hotel unfortunately I was already at the airport before I even realized so I called the property to inform them it took 40 mins to get ahold of anyone and when I finally did get someone I was told that nothing was found I explained I just received a notification of my AirPods last location being in the hotel about 10 mins prior which was while I was on hold then I was told well if they did find them I have to ask if we can ship them I told them I have family that can stop by and pick them up if it’s going to be that much of. Issue to ship them which the front desk response was no that won’t be possible but I’ll ask my manager….. I willl never stay in this facility again and hope you think twice before booking here!!!!
Stayed 2 nights in Apr 2024

6/10 Okay

Consuelo

Liked: Staff & service
Cars were taking up to spots on rhe parking lot. The parking waa tight. I had to wipe the counter tops in the room they were dirty.
Stayed 2 nights in Apr 2024

2/10 Terrible

Bailey

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Please do not waste your time or money and stay here. Parking garage was extremely sketchy, there were cars with flat tires in it as well as cars that looked like the hadn’t been moved in months. Black mold was in our room. Extremely noisy people in the hotel as well as the planes from LAX passing overhead. Stains on the bed sheets. Literally a nightmare hotel that we will not be stepping foot back in
Stayed 2 nights in Apr 2024

10/10 Excellent

María Del Rosario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hello, this hotel is convienently comfty for my husband and i. This is our second time there. Thank you.
Stayed 4 nights in Apr 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was not clean its old hotel. Parking code did not work at first.
Stayed 1 night in Feb 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, property and room were both clean and tidy and having the restaurant on site was really convenient. The only improvement I would make is to have airport shuttle available.
Stayed 2 nights in Apr 2024

8/10 Good

Carlos

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Karlene N

Travelled with family
Liked: Cleanliness
While it served it's purpose as a place to rest.my head and park my car it needs work. Bathtub with rust around drain, leaked water from shower. Although there were 2 people one of the cleaners only wanted to replace 1 towel. Strong smell of urine in 1 stairwell. As is i wouldn't stay there again unless there were no other options.
Stayed 4 nights in Mar 2024

6/10 Okay

Ashlyn

Stayed 1 night in Mar 2024

6/10 Okay

Abhijit

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff at front desk was friendly and courteous. Helped change the first assigned room by the main road to a quieter room. Lobby is decent but rooms and premises including parking are pretty run down. Pics and actual are very different. What one pays is what one gets...lesson learnt.
Stayed 1 night in Mar 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
U get what you pay for but photos and images are not up to date on booking app they portray the hotel as clean and very modern yet is very dirty no good tv channels room are very torn down I upgraded to a suite thinking it would be more cleaner yet it was just as torn down I have not seen my 100 deposit all in all it’s very bad
Stayed 1 night in Mar 2024

8/10 Good

Jasper

Travelled with family
Liked: Staff & service
Property needs updating, the pillow looked unclean,lots of cracked tiles on the bathroom floor. The heat didn't work in the room we were assigned to. Moved to a second room where the heat worked.
Stayed 1 night in Mar 2024

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Easy to find, room was unsecured when i areived, furnishings a bit out dated, bed very nice
Stayed 1 night in Mar 2024

6/10 Okay

KEVVIEYONNE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall the hotel stay was okay, but there are some things that could’ve made the experience better. On the website it says that breakfast available, but it doesn’t mention that breakfast is only available on weekends (Friday-Sunday) and that it is not included when you book. There is a restaurant and hotel share the building. The hotel room was nice. There is a tv, but it only had 8 channels of nothing interesting. There is a Netflix app but because the tv isn’t full set up, we couldn’t use it. This hotel also offers car rental services however, when passing the desk to rent a car, (1) the car rental service man was never available and (2) the one time we were able to catch him, he wasn’t welcoming and seemed like he didn’t want to provide information for rentals. We were told that all the cars were reserved and if one were to become available he would reach out to us, but never did.
Stayed 3 nights in Mar 2024

2/10 Terrible

Elijah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we stayed in had lamps that did not work, were entirely broken, and a toilet that did not flush no matter how long we left it to fill the tank. We got switched to another room and this one had rust on the shower, water damage on the wallpaper from the bathroom and even the ceiling of the bedroom. We had a roommate the entire stay 🕷. The mattress was severely yellow and stained. And at 9 am, the hotel staff began to test their fire systems. This was incredibly inconvenient. For a general 3 star hotel, it was terrible and I will not be returning.
Stayed 1 night in Mar 2024

6/10 Okay

Godist

Travelled with group
The tv never worked even when told the front desk. They didn’t do anything. Secondly, they never cleaned nor restocked the room with towels but other then that hotel sheets was clean overall good stay.
Stayed 3 nights in Mar 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not very friendly. There’s is a $35 dollar early check in fee but parking is free!
Stayed 1 night in Mar 2024

2/10 Terrible

Richard c

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎 👎
Stayed 2 nights in Mar 2024

6/10 Okay

Ana

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Is time to make it more modern and invest on elevator and bedrooms. Bad odor on bedroom like old think it is rug floor
Stayed 3 nights in Mar 2024

2/10 Terrible

Marisol

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible and dirty
Stayed 1 night in Mar 2024

8/10 Good

Sue, Braintree

Travelled with family
Liked: Cleanliness, staff & service
The room was clean they gave us a 2 bed room at no extra cost. Pool looked clean. A bit old looking, needed a bit of an upgrade but apart from that was good for stay for connecting flight to UK.
Stayed 1 night in Mar 2024

6/10 Okay

Marlee

Stayed 1 night in Feb 2024

2/10 Terrible

Marjorie, Phoenix

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in and then when we got to the room, it was a dirty room, we had to go back down to the lobby and talked to the front desk, they didn't even bother to apologize, just asked for the key and what was the name, changed the room number and gave us the key card back. The room carpet had several stains, the outside of the hotel is falling apart and it was somewhat dirty, just not peasant at all.
Stayed 2 nights in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
Thank you for taking the time to leave us a review regarding your concerns. We do apologize for any inconvenience you may have experienced throughout your stay. I will be talking to my team regarding your concerns to ensure we do improve on our behalf. Thank you, have a great day!

4/10 Poor

Laura

Travelled with group
Disliked: Staff & service, amenities
Very difficult to find parking prior to checking-in, after checking-in, you get a code to get in the garage. An additional vehicle was charged a $15.00 fee. The garage felt unsafe due to people sitting in their cars as well as doing mechanical work in the garage. Front desk is not friendly and are behind a bullet proof glass.
Stayed 1 night in Dec 2023
Response from Clara Gaeta on Feb 28, 2024
Thank you for taking the time to leave us a review regarding your concerns. We do apologize for any inconvenience you may have experienced throughout your stay. I will be talking to my team regarding your concerns to ensure we do improve on our behalf. Thank you, have a great day!

4/10 Poor

Merry Christ

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Old and dirty. When you enter the room it smells cigar.
Stayed 1 night in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
We give you our sincerest apologies for your unpleasant stay. We will do our best to ensure that we improve on our behalf. Thank you for taking the time to leave us a review, have a great day!

6/10 Okay

Alexis

Areas in the room were not clean like some of the chairs had mold in them!
Stayed 6 nights in Jan 2024
Response from Clara Gaeta on Feb 28, 2024
We give you our sincerest apologies for your unpleasant stay. We will do our best to ensure that we improve on our behalf. Thank you for taking the time to leave us a review, have a great day!

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
We give you our sincerest apologies for your unpleasant stay. We will do our best to ensure that we improve on our behalf. Thank you for taking the time to leave us a review, have a great day!

6/10 Okay

Brady

Stayed 2 nights in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
We give you our sincerest apologies for your unpleasant stay. We will do our best to ensure that we improve on our behalf. Thank you for taking the time to leave us a review, have a great day!

2/10 Terrible

Rami, Hillsboro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever. Hotel had dirty towels, sheets, pillows, windows, cups, etc. I was staying with my son for a competition he had close by and he was disgusted and wished we could leave. They also has NO WATER from 9am to 5pm every day the week i was there. People staying in the hotel were suspicious looking, either drunk or stoned or high, and the restaurant/bar was soooo loud. There is so much else like pee smell all over their parking lot. I wished we never stayed there.
Stayed 2 nights in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
Thank you for taking the time to leave us a review regarding your concerns. We do apologize for any inconvenience you may have experienced throughout your stay. I will be talking to my team regarding your concerns to ensure we do improve on our behalf. Thank you, have a great day!

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A run down property. The pictures make it look much better than it is. Room was clean and staff were nice. Exercise room was "temporarily closed". Wifi was hard to connect and super slow.
Stayed 2 nights in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
We give you our sincerest apologies for your unpleasant stay. We will do our best to ensure that we improve on our behalf. Thank you for taking the time to leave us a review, have a great day!

6/10 Okay

Deborah, San Marcos

Liked: Staff & service
Disliked: Property conditions & facilities
Water leak in bathroom after a shower- big puddle by the door - weak coffee- only one small trash can - no ( do not disturb) sign - no plastic cups in the bathroom- couch in front room too low to sit on - internet terribly slow
Stayed 2 nights in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
We give you our sincerest apologies for your unpleasant stay. We will do our best to ensure that we improve on our behalf. Thank you for taking the time to leave us a review, have a great day!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was mold all over the bathroom, the walls looked like they have never been cleaned
Mold in bathroom
Mold in bathroom
Stayed 2 nights in Feb 2024
Response from Clara Gaeta on Feb 28, 2024
We give you our sincerest apologies for your unpleasant stay. We will do our best to ensure that we improve on our behalf. Thank you for taking the time to leave us a review, have a great day!