Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
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Reviews of Mondrian Los Angeles

4.5 out of 5
Mondrian Los Angeles
8440 W Sunset Blvd, West Hollywood, CA

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 747 reviews" "
Rating 8 - Good. 140 out of 747 reviews" "
Rating 6 - Okay. 103 out of 747 reviews" "
Rating 4 - Poor. 84 out of 747 reviews" "
Rating 2 - Terrible. 77 out of 747 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nata

Liked: Cleanliness, staff & service, property conditions & facilities
No e
Stayed 4 nights in May 2024
Response from Management on May 23, 2024
Thanks so much for staying with us!!

8/10 Good

Nishat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying there. Great vibes and everyone was friendly
Stayed 2 nights in May 2024
Response from Management on May 7, 2024
Thanks so much for staying with us Nishat

8/10 Good

Jaymes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 7, 2024
Thanks so much for staying with us Jaymes!

4/10 Poor

Olivia

Stayed 2 nights in Apr 2024
Response from Cesar Lopez on May 6, 2024
Dear Olivia,Thank you for choosing to stay with us at the Mondrian Los Angeles and for providing your valuable feedback.We are sorry to hear that we didn't meet your expectations during your visit. We appreciate your honest comments and will use them to improve our services in the future. Your feedback has been shared with our team, and we will take immediate action to address the issues you raised.We hope to have the opportunity to welcome you back soon and provide you with a better experience.Sincerely,Cesar LopezAssistant Front Office Manager

10/10 Excellent

Darlington

Stayed 1 night in Apr 2024
Response from Management on May 23, 2024
Thanks so much for staying with us!!

10/10 Excellent

Shandell, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024
Response from Aaron Peaslee - Hotel Manager on Apr 26, 2024
Thanks so much for staying with us Sandell!

8/10 Good

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staying a shame for the pool that was closed, I wish I knew before
Stayed 2 nights in Apr 2024
Response from Cesar Lopez on Apr 24, 2024
Dear Mara,Thank you for choosing to stay with us at Mondrian Los Angeles. We appreciate you taking the time to share your experience with us.We apologize for not meeting your expectations during your visit. Your honest feedback is important to us, and we will use it to improve our services in the future. We have shared your comments with our team and will take immediate action.We hope to have the opportunity to welcome you back soon and provide you with an exceptional experience. In the meantime, please feel free to approach me if you need any assistance. Our pool will be up and running soon and we would love for you to enjoy it during your next stay.Sincerely,Cesar Lopez

10/10 Excellent

Marisela

Stayed 2 nights in Apr 2024
Response from Management on May 7, 2024
Thanks so much for staying with us Marisela!!

10/10 Excellent

Vinyl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, location and restaurant.
Stayed 2 nights in Apr 2024
Response from Management on Apr 16, 2024
Dear Vinyl,Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Excellent

Manya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cesar Lopez on Apr 17, 2024
Dear Manya,Thank you for choosing to stay with us at Mondrian Los Angeles and for taking the time to provide us with your valuable feedback.We are delighted to hear that you enjoyed your visit! At Mondrian Los Angeles, our aim is to offer not just comfort and service, but also to create unforgettable moments and destinations for our guests. Your feedback means a lot to me and the rest of the team, and we eagerly look forward to welcoming you back soon.Sincerely,Cesar Lopez

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 16, 2024
Dear Sarah,Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

8/10 Good

Donald

Stayed 2 nights in Apr 2024
Response from Cesar Lopez on May 5, 2024
Dear Donald,Thank you for choosing to stay with us at Mondrian Los Angeles and for sharing your feedback with us.We are delighted to hear that you enjoyed your visit. At Mondrian Los Angeles, we strive to provide the best possible comfort and service, and we're thrilled that we could make your stay memorable. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon!Sincerely,Cesar Lopez

10/10 Excellent

Lella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on Apr 16, 2024
Dear Lella,Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Club Scene!! Hotel is great if you are 21 and over and love a noisy club scene. If you don’t, this hotel is not for you. After 6 pm, and earlier on weekends, you have to be 21 and over to enjoy most of the hotel amenities including the pools. The areas turn into clubs open to outside public - even though you are the pne paying the hotel fee. In addition, the club music is so loud that it can be heard (it vibrates) and felt through double slding doors. In terms of positives…. Beautiful and spacious bathrooms.
Response from Cesar Lopez on Mar 31, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles and for taking the time to share your feedback with us.We apologize for the loud music during your stay and will bring this to the attention of the management. Please do not hesitate to ask me next time you are in town, and I will make sure that we take care of you. Your valuable feedback means a lot to our team, and we look forward to welcoming you back to the Mondrian Los Angeles soon.

6/10 Okay

Gino

Liked: Cleanliness, amenities
Stayed 4 nights in Mar 2024
Response from Management on Apr 16, 2024
Dear Gino,Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

8/10 Good

Salvatore Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Office Manager on Mar 13, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

6/10 Okay

Adam

Stayed 1 night in Mar 2024
Response from Cesar Lopez on Mar 31, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles. We appreciate you taking the time to provide us with your valuable feedback. At Mondrian Los Angeles, we strongly believe that comfort and service are just the beginning. Our aim is to create memorable experiences and unique destinations at each of our properties. If you have any suggestions on how we could have improved your stay, please don't hesitate to email me. Your feedback is extremely important to me and the rest of the team. We look forward to welcoming you back soon!

10/10 Excellent

Ciaran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio suites are real nice, big windows, great views.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on Mar 4, 2024
Thank you for choosing to stay with us. We are thrilled to hear you enjoyed your stay with us. We appreciate you taking time out to write us a review. We hope to have you back soon. Have a wonderful week, and safe travels.

8/10 Good

Gien K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Office Manager on Mar 3, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely fantastic professional . My fiance and I absolutely loved the place and its location was great. Most definitely will consider them on our next trip to west LA.
Stayed 2 nights in Feb 2024
Response from Front Office Manager on Mar 7, 2024
Thank you so much for choosing to stay with us. We are thrilled to hear you enjoyed your time with us. We are happy to hear you are considering us for your next la trip. We hope to have you back. Have a wonderful week, and safe travels.

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So disappointed.
The lobby and pool area are dingy and full of uncomfortable and some, stained seating. No pretty flowers anywhere either…There is a an extremely unattractive dirty plastic tent over the pool. You would think you would get a water or glass of champagne at check in?? Is that old time? classy?
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 26, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately.We hope that you will give us the opportunity to welcome you again soon.

2/10 Terrible

Yukiko

Stayed 2 nights in Feb 2024
Response from Aaron Peaslee - Hotel Manager on Mar 27, 2024
Hello Yukiko. I apologize that your stay did not meet your expectations. Please let me know if you return and I will do my best to make this up to you.

10/10 Excellent

Jose

Stayed 1 night in Feb 2024
Response from Aaron Peaslee - Hotel Manager on Mar 27, 2024
Thank you so much for leaving a review!

10/10 Excellent

Jose

Stayed 4 nights in Feb 2024
Response from Aaron Peaslee - Hotel Manager on Mar 27, 2024
We are glad you enjoyed your visit. See you soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Feb 2024
Response from Front Office Manager on Feb 16, 2024
Thank you for choosing to stay with us. We are happy to hear you enjoyed your time with us. We appreciate you taking the time to write us a review as well. We hope to have you back soon. Safe travels, and have a wonderful weekend.

4/10 Poor

Tavia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was beautiful but I had the Do Not Disturb sign on my door and when I came back around 5pm, the maid was in my room cleaning. I felt completely violated and shocked because I left a lot of valuables out. She told me she didn’t speak English and continued to clean as we asked her to leave. She then left all of our trash and our floors soaking wet so I am not sure what her intentions of going in were. She then went on the elevator and didnt even clean any rooms next to us. Super sketchy which is sad because I love the Mondrian but that was too much for my liking
Stayed 3 nights in Feb 2024
Response from Front Office Manager on Feb 16, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately.We hope that you will give us the opportunity to welcome you again soon.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed. Dirty. Rude staff
Room was not ready on time. Once we got in room there was dust bunnies on floor. Bathroom was needed an update as the tiles were cracked and facets didn’t work well. View was the only the nice thing. Asked for ice and never got it twice. Over charged my coffee tab and said they call me to correct and never did.
Stayed 2 nights in Feb 2024
Response from Front Office Manager on Feb 5, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.

10/10 Excellent

Rommel

Stayed 2 nights in Feb 2024
Response from Front Office Manager on Feb 4, 2024
Thank you for choosing to stay with us. We are thrilled to hear you enjoyed your time with us. We appreciate you taking the time to write us a review. It is our best way to understand the guest experience. We look forward to welcoming you back. Have a wonderful weekend, and safe travels.

10/10 Excellent

Taylor Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was huge and pool area was exceptional.
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Feb 1, 2024
Thank you for choosing to stay with us. We are thrilled to hear you enjoyed your time with us. We appreciate you taking the time to write a review. It is greatly appreciated. We look forward to welcoming you back. Until then, have a great weekend, and safe travels.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Office Manager on Feb 1, 2024
Thank you for choosing to stay with us. We are thrilled to hear you enjoyed your time. We appreciate you taking the time to write us a review. We look forward to welcoming you back. Have a wonderful weekend, and safe travels.

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights and we're very pleased with this hotel! It is situated in a good area although you need to either drive or walk a long distance to get to different popular locations. Very clean pool area and cafe/restaurant with excellent service. Perfect trendy and boutique hotel for a girls trip! Would definitely stay here again!
Stayed 3 nights in Jan 2024
Response from Front Office Manager on Jan 31, 2024
Thank you for choosing to stay with us. We are happy you enjoyed your stay with us. We appreciate you taking the time to write us a review. Your feedback is well received. We look forward to welcoming you back. Have a great week and safe travels.

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and safe hotel with friendly staff
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 27, 2024
Thank you for choosing to stay with us. We are delighted to hear you enjoyed your time with us. We appreciate you taking time to write us a review. We look forward to welcoming you back. Have a great upcoming week.

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was GIANORMOUS. Check in process was incredible and the guy who checked us in was extremely friendly! Would highly recommend to anyone staying in West Hollywood!
Stayed 5 nights in Jan 2024
Response from Front Office Manager on Jan 24, 2024
Thank you for choosing to stay with us. We are thrilled to hear you enjoyed your time with us. We also appreciate your time in writing us a review. We look forward to welcoming you back. Have a wonderful week, and safe travels.

10/10 Excellent

sogol

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Aaron Peaslee - Hotel Manager on Mar 27, 2024
Thank you for the five out five! We are excited you enjoyed your visit. Please come back soon.

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Response from Front Office Manager on Jan 24, 2024
Thank you for choosing to stay with us. We are thrilled to hear you enjoyed your time with us. We also appreciate your time in writing us a review. We look forward to welcoming you back. Have a wonderful week, and safe travels.

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 20, 2024
Thank you for choosing to stay with us. We are so thrilled to hear you enjoyed your stay. We always like to hear from our guests and their experiences. We look forward to welcoming you back. Have a great weekend, and safe travels.

10/10 Excellent

Chad, montreal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and classic. Great views and customer service. Jason V. concierge was amazing as were John and Caroline in SkyBar. A must.
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 20, 2024
Thank you for choosing to stay with us. We are so thrilled to hear you enjoyed your stay. We always like to hear from our guests and their experiences. We look forward to welcoming you back. Have a great weekend, and safe travels.

10/10 Excellent

Gena

Stayed 3 nights in Jan 2024
Response from Front Office Manager on Jan 19, 2024
Thank you for choosing to stay with us. We are so happy you enjoyed your stay. We appreciate you taking the time to write a review as well. We like to hear directly from our guest on their experience. We look forward to welcoming you back. Have a wonderful weekend, and safe travels.

8/10 Good

Arpine, Hastings on Hudson

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Front Office Manager on Feb 5, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Excellent

Laury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fun time!
Stayed 4 nights in Dec 2023
Response from Front Office Manager on Jan 16, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

2/10 Terrible

Alllison

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from Front Office Manager on Jan 16, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.

10/10 Excellent

CHARLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 16, 2024
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in West Hollywood
Amazing location perfect can’t wait to stay again
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 12, 2024
Thank you for choosing to stay with us. We are so happy to hear you enjoyed your stay with us. We appreciate the time you took to write us the review. We look forward to welcoming you back soon. Have a wonderful weekend, and safe travels.

10/10 Excellent

Arpine, Hastings on Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a great resturant and hotel sky bar that was some place. My room and my son's were the niecest rooms we've ever stayed in. The front desk staff were friendly andnvery helpful!!!
Stayed 5 nights in Jan 2024
Response from Front Office Manager on Jan 11, 2024
Thank you for choosing to stay with us. We are delighted to hear you enjoyed your time with us. We appreciate you taking the time to write us a review. This is our best way of understanding the guest experience. We look forward to welcoming you back. Have a wonderful weekend, and safe travels.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service and facilities.
Stayed 3 nights in Jan 2024
Response from Front Office Manager on Jan 10, 2024
Thank you for choosing to stay with us. We are so happy to hear you enjoyed your stay. We appreciate you taking the time to write a review. Its our best way to understand the guest experience. We look forward to welcoming you back. Have a great week, and safe travels.

6/10 Okay

Ryan

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Manager on Jan 9, 2024
Thank you for choosing to stay with us. We hope you enjoyed your stay with us. We appreciate you taking the time to write us a review. We use these to better understand our guest experience. Have a great week, and we look forward to welcoming you back.

10/10 Excellent

Jasmine

Stayed 2 nights in Dec 2023
Response from Front Office Manager on Dec 28, 2023
Thank you for choosing to stay with us. We are so glad to hear you enjoyed your stay. We appreciate you taking the time to give us a review. We look forward to seeing you again. Happy holidays and take care.

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY thanks to TIM at FRONT DESK
Great location in West Hollywood minutes from Chateau Marmont and the former Standard Hotel. Checked in late and was given a lovely suite - Thanks TIM! Fresh, comfortable and modern. Quiet in front of building NOT near SkyBar. Had a great breakfast poolside THANKS IZZI. Quiet mornings - fun nights. Highly recommended.
Stayed 2 nights in Dec 2023
Response from Front Office Manager on Dec 28, 2023
Thank you for choosing to stay with us. We are so glad to hear you enjoyed your stay. We appreciate you taking the time to give us a review. We look forward to seeing you again. Happy holidays and take care.

10/10 Excellent

Ryan

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Manager on Dec 20, 2023
Thank you for staying with us. We hoped you enjoyed your stay, and we look forward to welcoming you back soon. Happy holidays!

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Front Office Manager on Dec 20, 2023
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback.We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Mondrian Los Angeles, we strive to curate memorable moments and create destinations at each of our properties. You taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon! Happy Holidays