Exterior

Reviews of Comfort Inn Monterey Park - Los Angeles

2.5 out of 5
Comfort Inn Monterey Park - Los Angeles
588 S Atlantic Blvd, Monterey Park, CA

Reviews

7.8

Good

Rating 10 - Excellent. 306 out of 1001 reviews" "
Rating 8 - Good. 395 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Quinn, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 19, 2024
Dear Quinn, thank you for your feedback! We're glad to hear that you had a positive experience during your stay. If there's anything specific you particularly enjoyed or if there are any areas where you think we could improve, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back again soon!Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024
Response from Customer Care Team on Apr 16, 2024
Dear Edgar, we're pleased to hear that you had a nice experience during your stay! If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, we'd love to hear them. Your feedback helps us continue to provide great experiences for all our guests.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

WENFANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Care Team on Apr 11, 2024
Dear Wenfang, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Dear Jessica, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Guadalupe

Stayed 4 nights in Mar 2024
Response from Customer Care Team on Apr 23, 2024
Dear Guadalupe, your positive rating means a lot to us! We're thrilled that you had a great experience during your time at our hotel. We look forward to having you back with us for a similar experience. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond a 5 star.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 18, 2024
Dear Wendy, thank you so much for your glowing review! We're truly honored by your feedback and thrilled to have exceeded your expectations. Providing exceptional service and accommodations is what we aim for, and we're delighted that you found your experience with us to be beyond a 5-star rating. Your satisfaction means the world to us, and we can't wait to welcome you back for another outstanding stay in the future!Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

TRINH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 14, 2024
Dear guest, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Myo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 11, 2024
Dear Myo, thank you for choosing to stay with us, and we're glad to hear that you found our hotel to be a nice place. We strive to provide a positive and comfortable experience for all our guests. If there are any specific aspects you enjoyed or if there's anything we can improve upon, please feel free to share your feedback. We appreciate your visit and hope to have the opportunity to welcome you back in the future.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and in a great location. I appreciate the value of this location as well as their complimentary breakfast.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 7, 2024
Dear Evan, thank you for taking the time to share your positive feedback. We're delighted to hear that you appreciated our clean property, great location, and the value we offer. It's always a pleasure to know that our guests enjoyed their stay. We hope to have the pleasure of welcoming you back for another great experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Safe travels!Best Regards, Comfort Inn Monterey ParkCustomer Care Team

2/10 Terrible

Philip

Travelled with pets
Disliked: Staff & service, property conditions & facilities
Very poorly managed property. Rude service! I called before booking to ask if they are pet friendly and they said yes with a $150 cleaning deposit. I arrived and then they said no pets. When I challenged them they change to a $250 fee, not deposit. I asked for manager and said no manger available even in case of emergency. Front desk kept asking me to confirm agreement to charge me and I declined. Would not offer me policy in writing. She had limited English language skills and just got frustrated. She wouldn't even let me call Expedia at the lobby because I had dog with me and made me leave. When I reached Expedia and they called property on my behalf, the hotel was not helpful and would not offer refund so I was charged without staying. (Expedia only offered a partial credit.) I will never trust dealing with this hotel, with no one in charge. I found far better accommodations in the area. Do not go there!
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Philip, we sincerely apologize for the challenges you faced during your recent stay, and we are truly sorry for any inconvenience caused. This is not the level of service we aim to provide, and your feedback is invaluable in helping us tackle these issues. We will investigate this matter thoroughly and take appropriate action to ensure it doesn't happen again in the future. If there's anything specific you would like us to handle or if you have further details to share, please contact us directly. We appreciate your understanding and hope you will give us another opportunity to serve you in the future.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Julian

Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and Miguel in the front desk was very helpful!
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 6, 2024
Dear Grecia, thank you for choosing to stay with us and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel very clean and that Miguel at the front desk was very helpful. Providing a clean and welcoming environment with helpful staff is our priority, and we're glad we could make your stay enjoyable. If there are specific details you appreciate or if there are ways we can make your future visits even more pleasant, please feel free to let us know. We value your input and look forward to the opportunity to welcome you back for another satisfying stay.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Customer Care Team on Jan 25, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Ifetayo

Stayed 3 nights in Jan 2024
Response from Customer Care Team on Jan 19, 2024
Dear Ifetayo, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Beverly

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 19, 2024
Dear Beverly, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 17, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 12, 2024
Dear Ivan, we're thrilled to hear that you found our place great! If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know. We appreciate your feedback and look forward to the opportunity to welcome you back. Thank you for choosing our accommodations! Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

June

Stayed 3 nights in Dec 2023
Response from Customer Care Team on Jan 29, 2024
Dear June, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 9, 2024
Dear Ricardo, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Patsy

Travelled with family
Stayed 3 nights in Jan 2024
Response from Customer Care Team on Jan 9, 2024
Dear Patsy, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Raymond

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 2, 2024
Dear Raymond, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

Rajkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the middle of Monterey Park close to downtown and access to other attractions. Near freeways and good amount of parking available. Breakfast is decent with options. I was put in a room next to the front desk which was noisier in the morning. Front desk staff were helpful
Stayed 4 nights in Dec 2023
Response from Customer Care Team on Jan 2, 2024
Dear Rajkumar, thank you for your feedback. We're glad to hear that our location suited your needs and that you appreciated the breakfast options. We apologize for any inconvenience caused by the noise near the front desk and will consider your comments for future improvements. We hope to have the opportunity to welcome you back for a more peaceful stay in the future.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet place and near to all
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 3, 2024
Dear Vanessa, we're pleased to hear that you found our location clean, quiet, and conveniently situated. Providing a comfortable environment for our guests is our top priority. Thank you for your positive feedback, and we hope to have the opportunity to welcome you back in the future!Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer Care Team on Dec 19, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The breakfast area was clean & had a lot of options. We enjoyed our stay & will definitely stay there on our next visit to LA.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 14, 2023
Dear Alma, we're delighted to hear that you had a clean and enjoyable stay with us! Providing a clean and comfortable environment, along with a variety of breakfast options, is our goal. We appreciate your positive feedback and look forward to welcoming you back on your next visit to LA. If you have any specific preferences or requests for your next stay, feel free to let us know. Thank you for choosing us, and we can't wait to host you again!Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Norma

Travelled with family and small children
It was great and clean and staff very pleasant
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Dec 5, 2023
Dear Norma, thank you for choosing our hotel for your stay, and we appreciate your positive feedback! We are delighted to hear that you had a great and clean experience and that our staff contributed to making your stay pleasant. Your satisfaction is important to us, and we look forward to welcoming you back on your future visits. If you have any specific comments or suggestions for improvement, feel free to share them with us. Thank you again for your kind words, and we hope to have the pleasure of hosting you again soon.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Rena

Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 20, 2023
Dear Rena, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 16, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Manuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe, conveniently located next to freeway
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 16, 2023
Dear Manuel, we're pleased to hear that you found our hotel to be clean, quiet, safe, and conveniently located next to the freeway during your stay. Providing a comfortable and secure environment for our guests is a priority for us. If there's anything more we can do to enhance your future stays or if you have any further feedback, please don't hesitate to reach out. We appreciate your comments and look forward to accommodating you for another pleasant experience during your next visit.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

2/10 Terrible

Gabino

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 8, 2023
Dear Gabino, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Choong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 8, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Marke

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Oct 31, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 25, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

chor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Hi Chor,Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Rachel

Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 31, 2023
Dear Rachel, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 7, 2023
Hi Samuel,Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023
Response from Customer Care Team on Oct 7, 2023
Hi David,It is great to receive feedback from you regarding your recent stay with us. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Thanks for choosing to stay with us and we look forward to your next visit. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

sarrah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great except check in. The lady working the front desk was doing her best and I don’t fault her at all. There were only 2 families in front of us and it still took over 30 minutes to get checked. Every time the phone rang she had to stop what she was doing and pause the check in process. They really need at least a second person. The room was clean and comfortable. The breakfast was good. Parking was easy.
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 25, 2023
Dear Sarrah,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the extended check-in time you experienced. Your patience is greatly appreciated. We understand the importance of a smooth check-in process, and we will certainly take your comments into consideration as we continually work to improve our services.On a positive note, we're delighted to hear that you found your room clean and comfortable, enjoyed the breakfast, and had no issues with parking. Our team is here to ensure your stay is as pleasant as possible, and we hope to provide you with an even better experience on your next visit.If you have any more comments or suggestions, please don't hesitate to share them with us. We look forward to welcoming you back in the future.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

2/10 Terrible

yaoqin

Stayed 3 nights in Sep 2023
Response from Customer Care Team on Oct 11, 2023
Hi Yaoqin,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the big room but they charge for parking. The staff were very friendly.
Stayed 2 nights in Sep 2023
Response from Customer Care Team on Sep 5, 2023
Dear Maria,We're thrilled to hear that you enjoyed your spacious room and found our staff to be very friendly. Your satisfaction is our priority, and it's great to know we met your expectations in terms of service.Regarding the parking charge, we understand your concern, and we'll take it into consideration for future improvements. We hope this won't deter you from choosing our hotel again in the future.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien. Lo único es que te cobran el cuarto dos veces y luego se tardan casi una semana en reembolsar. No entiendo porque lo hacen. Fuera de eso el hotel está muy bueno y limpio. Los empleados son muy atentos y agradables.
Stayed 2 nights in Aug 2023
Response from Customer Care Team on Aug 31, 2023
Dear Pedro,Thank you for your kind review. We're pleased to hear that you had a positive experience with us overall. We apologize for any inconvenience you faced with the food service. Your feedback is important to us, and we'll work on improving the food refill process. We're glad you found our hotel clean and our staff attractive and pleasant. It's our aim to provide a great guest experience. We look forward to welcoming you back and providing an even better stay next time.Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Aaliyah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and nice. the area was nice as well
Stayed 3 nights in Aug 2023
Response from Customer Care Team on Aug 15, 2023
Hi Aaliyah,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

Cora

Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 10, 2023
Dear Guest, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction.Best Regards,Customer Care Team

8/10 Good

Francisco

Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 8, 2023
Dear Guest, Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team

10/10 Excellent

Choong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 26, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 18, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely accommodating. The rooms were kept very clean.
Stayed 2 nights in Jul 2023
Response from Customer Care Team on Jul 7, 2023
Dear Philip, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Comfort Inn Monterey ParkCustomer Care Team

8/10 Good

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Customer Care Team on Jul 6, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Zhao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good breakfasts service.
Stayed 4 nights in Jun 2023
Response from Customer Care Team on Jul 6, 2023
Hello Zhao,It is great to hear feedback from you regarding your recent stay with us - we are glad to hear that you had a good overall impression of your stay. We are also glad you enjoyed our breakfast and that our staff was able to provide you with efficient service. We look forward to having you back the next time you are in the area. Best Regards, Comfort Inn Monterey ParkCustomer Care Team