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Reviews of Best Western Plus South Bay Hotel

3 out of 5
Best Western Plus South Bay Hotel
15000 Hawthorne Blvd, Lawndale, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1002 reviews" "
Rating 8 - Good. 300 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DIONNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and Comfortable Ioved it there Breakfast had Everything. Fortunate to Stay here
Stayed 3 nights in May 2024
Response from HN on May 27, 2024
Thank you so much for your kind review. We really appreciate you choosing to stay with us and look forward to your next stay and for all the future amazing amenities and changes we have planned !

8/10 Good

Giovany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from HN on May 28, 2024
Thank you for your kind review and for staying with us! We greatly appreciate it and look forward to your next stay!

10/10 Excellent

Ellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the complimentary coffee and hot water in the main lobby. The room was spacious. The view from my room was great. We could open the window. And let the fresh air . The location was very convenient. Close to where all the places I wanted to go. The parking was easy and free. Nothing was complicated. friendly staff.
Stayed 2 nights in May 2024
Response from HN on May 27, 2024
Thank you so much for your kind review. We really appreciate you choosing to stay with us and look forward to your next stay and for all the future amazing amenities and changes we have planned !

10/10 Excellent

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Could not use the hot tub becuz it was out of service. Very limited space to sit in the dining area.
Stayed 1 night in May 2024
Response from HN on May 27, 2024
Thank you so much for your kind review. We really appreciate you choosing to stay with us and look forward to your next stay and for all the future amazing amenities and changes we have planned !

10/10 Excellent

Ismael

Travelled with family and small children
Liked: Amenities
I would like to stay again
Stayed 2 nights in May 2024
Response from HN on May 27, 2024
Thank you so much for your kind review. We really appreciate you choosing to stay with us and look forward to your next stay and for all the future amazing amenities and changes we have planned !

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and was perfect for my 4 day stay in Los Angeles. Close enough to the beach and I felt very comfortable. Breakfast was great especially for it being free! Staff was kind and I felt safe being here. The surrounding area was a bit sketch but I didn’t mind since I was out most of my stay. Would recommend if you want to stay on a budget while feeling comfy!
Stayed 3 nights in May 2024
Response from HN on May 24, 2024
Thank you so much for your kind review and for staying with us! We greatly appreciate it!

8/10 Good

Wilson

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from HN on May 24, 2024
Thank you so much for your kind review and for staying with us! We greatly appreciate it!

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from HN on May 24, 2024
Thank you so much for your kind review and for staying with us! We greatly appreciate it!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2024
Response from HN on May 24, 2024
Thank you so much for your kind review and for staying with us! We greatly appreciate it! We are hard at work in proving a better facility and amenities for all of our guests!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it
Stayed 2 nights in May 2024
Response from HN on May 21, 2024
Thank you so much for your kind review. We really appreciate you staying with us and hope to see you again soon!

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriemd checked in at the hotel thursday night and we both loved how the hotel looked and how clean it was. We were gonna go out to buy some breakfast until i told her about the complimentary breakfast and the food was cooked really good and it tasted absolutely delicious. She loved the waffles. I loved the potatoes and eggs. We will definitely be coming back for a future stay. Absolutely loved the location too. Had a good amount of options for food around. (:
Stayed 3 nights in May 2024
Response from HN on May 21, 2024
Thank you so much for your kind review. We really appreciate you staying with us and hope to see you again soon!

8/10 Good

Sameer, Bothell

Travelled with family and small children
Liked: Property conditions & facilities
Rooms were clean and tidy. Cleaning staff were prompt in doing their work. I found good breakfast buffet options. Parking free was useful in Los Angeles area. Near by grocery shops were good. I would have liked check-in staff be more polite with customer support.
Stayed 3 nights in May 2024
Response from HN on May 21, 2024
Thank you so much for your kind review. We really appreciate you staying with us and hope to see you again soon!

8/10 Good

Margaret, Waipahu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for those arriving at LAX; free parking, hot breakfast, rooms large enough for 2 travelers.
Stayed 1 night in May 2024
Response from HN on May 17, 2024
Thank you for your kind review!

10/10 Excellent

Ronaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is highly accessible to restaurants and other places of interest.
Stayed 5 nights in Mar 2024
Response from HN on May 16, 2024
Thank you so much for your kind review and words! We greatly appreciate it!

10/10 Excellent

Ayat

Travelled with family and small children
Liked: Amenities
Friendly staff and good service
Stayed 4 nights in May 2024
Response from HN on May 13, 2024
Thank you so much for your kind review! We appreciate you staying with us!

8/10 Good

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from HN on May 11, 2024
thank you for your kind review! We hope to see you again soon!

8/10 Good

Elham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 5 nights in May 2024
Response from HN on May 11, 2024
Thank you for the kind review!

10/10 Excellent

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our weekend stay. Not a luxurious area by any stretch, but safe and with lots of food options within a short drive.
Stayed 2 nights in May 2024
Response from HN on May 7, 2024
Thank you for your kind review! We greatly appreciate it and hope to see you here again soon!

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from HN on May 3, 2024
Thank you for your kind review! We hope you stay with us again soon!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. Friendly staff. Really liked it
Stayed 2 nights in Apr 2024
Response from HN on Apr 29, 2024
Thank you so much for staying with us! We really appreciate it and hope to see you again in the near future!

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2024
Response from HN on May 17, 2024
Thank you for your kind review!

8/10 Good

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from HN on Apr 29, 2024
Thank you so much for staying with us! We really appreciate it and hope to see you again in the near future!

8/10 Good

Brijido

Liked: Cleanliness, staff & service, property conditions & facilities
There was a good place a lot restaurants, beautiful place. Everything looks clean the city the hotel the room good people.
Stayed 3 nights in Apr 2024
Response from HN on Apr 25, 2024
Thank you for your wonderful review! We hope to see you again soon!

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean, updated, very nice place to stay
Stayed 2 nights in Apr 2024
Response from HN on Apr 21, 2024
Thank you for your kind review! We appreciate you choosing us and hope to see you again in the near future!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HN on Apr 21, 2024
Thank you for your kind review! We appreciate you choosing us and hope to see you again in the near future!

8/10 Good

Sara, KIRKLAND

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in this hotel for 6 nights! Breakfast was same thing every morning 7-10. My husband liked it a lot ( Egg scramble, potato, sausage, make your own waffle station! Coffee, tea, juice, oatmeal, cereal and milk, boiled egg & yogurt! Hotel is in a medium class neighborhood! If you are renting a car and going to attraction sites, It takes good 45min to hour each way to get to Hollywood, Santa Monica pier, Beverly Hills, sunset blvd area! Lots of close shopping center include Walmart and Costco and fast foods close by! Rooms are ok and have microwave and fridge! Rooms are little old looking and basic! YOU DO NOT GET AUTO ROOM MAKE OVER! You have to request room make over! Parking is free on site! Overal 3 star out of 5! Good luck!
Stayed 7 nights in Apr 2024
Response from HN on Apr 17, 2024
Thank you so much for your kind review! We greatly appreciate you staying with us and hope you visit us and Los Angeles again in the near future!

6/10 Okay

Mxolisi Learnmore

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The place needs a revamp. Everything is old and you have to request to have your room cleaned, linen changed otherwise they will not
Stayed 3 nights in Apr 2024
Response from HN on Apr 15, 2024
Thank you for staying with us and your review, we do appreciate it and look forward in all the upgrades we are working on to better enhance your future stay!

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The parking and laundry where good. Paper thin walls and no carpet made this a very loud hotel.
Stayed 4 nights in Apr 2024
Response from HN on Apr 15, 2024
Thank you for staying with us and your review, we do appreciate it and look forward in all the upgrades we are working on to better enhance your future stay!

8/10 Good

Ozlem

Liked: Cleanliness, staff & service
Good location close to all areas we wanted to go to including airport. Was clean and comfortable. Amenities could use an upgrade. But overall was a good price for breakfast and parking being included
Stayed 4 nights in Apr 2024
Response from HN on Apr 15, 2024
Thank you for staying with us and your review, we do appreciate it and look forward in all the upgrades we are working on to better enhance your future stay!

8/10 Good

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service
Very quick and smooth check in, parking included. Building is old but clean enough. Room smelled like bleach upon arrival and some towels still looked dirty. Can hear footsteps from floor above and some noise in the middle of the night. Breakfast was very nice and had a good variety. Great for one night stay near the airport.
Stayed 1 night in Apr 2024
Response from HN on Apr 10, 2024
Thank you so much for your kind review. We really appreciate you staying with us and hope to see you soon again!

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the rooms were quiet
Stayed 2 nights in Apr 2024
Response from HN on Apr 9, 2024
Thank you for your kind review! We greatly appreciate it!

8/10 Good

Alexandrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from HN on Apr 8, 2024
Thank you so much for your kind review, we hope you enjoyed your stay! We are working on improving our amenities that will better enhance your future stay!

8/10 Good

monica, São paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from HN on Apr 8, 2024
Thank you so much for your kind review, we hope you enjoyed your stay! We are working on improving our amenities that will better enhance your future stay!

10/10 Excellent

Emmanuel Olvera

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was amazing; they are friendly, attentive and helpful anytime they are needed. The property is located on an extraordinary location. You have many dining options and you can either walk or drive to many of those locations. The area is also very safe since there are stores open all day and people walking on the sidewalks. I would totally recommend this hotel to anyone staying in this area.
Stayed 1 night in Mar 2024
Response from HN on Apr 2, 2024
Thank you so much for your kind review and for choosing to stay with us! We greatly appreciate it and hope to see you again soon in the near future!

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very courteous and helpful. One of the Managers, Mohamed was exceptional, he paid attention to details and responds to needs very quickly. I am very impressed with the service mostly because of the staff from start to finish. I surely will be back!!
Stayed 2 nights in Mar 2024
Response from HN on Mar 31, 2024
Thank you so much for your kind review! We really appreciate you staying with us and hope you had a great time in Los Angeles! We will gladly share your experience with the manager as well!

8/10 Good

Sonia

Travelled with family
Everything is so convenient, store and everything
Stayed 1 night in Mar 2024
Response from HN on Mar 31, 2024
Thank you so much for your kind review! We really appreciate you staying with us and hope you had a great time in Los Angeles!

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, well stocked toiletries, hearty hot breakfast, close enough to run to the beach if you enjoy long runs
Stayed 2 nights in Mar 2024
Response from HN on Mar 27, 2024
Thank you so much for your wonderful review!

8/10 Good

Risha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed there for 2 nights and the staff was really good specially the breakfast… other than that it is average looking room.
Stayed 2 nights in Mar 2024
Response from HN on Mar 26, 2024
Thank you for choosing to stay at our hotel. We really appreciate it and hope to you again in the near future. We are excited to showcase new amenities and upgrades in the near future!

10/10 Excellent

MARK LEONARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking to accomodate guest. Safe and quiet place to relax while you are in LA, easy access to restaurants and freeways.. Breakfast inclusive.
Stayed 5 nights in Mar 2024
Response from HN on Mar 26, 2024
Thank you for choosing to stay at our hotel. We really appreciate it and hope to you again in the near future. We are excited to showcase new amenities and upgrades in the near future!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Staff really nice, limited breakfast options.
Stayed 4 nights in Mar 2024
Response from HN on Mar 26, 2024
Thank you for choosing to stay at our hotel. We really appreciate it and hope to you again in the near future. We are excited to showcase new amenities and upgrades in the near future!

6/10 Okay

Raheleh

Travelled with family
Liked: Cleanliness, staff & service
It was very close to Joshua Tree park and all art sculpture gardens.
Stayed 1 night in Mar 2024
Response from HN on Mar 26, 2024
Thank you for choosing to stay at our hotel. We really appreciate it and hope to you again in the near future. We are excited to showcase new amenities and upgrades in the near future!

10/10 Excellent

Linda

Stayed 2 nights in Mar 2024
Response from HN on Apr 15, 2024
Thank you for staying with us and your review, we do appreciate it and look forward in all the upgrades we are working on to better enhance your future stay!

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Mar 2024
Response from HN on Mar 21, 2024
Thank you for staying with us and we hope you enjoyed your time here!

6/10 Okay

Satbir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HN on Mar 19, 2024
Thank you so much for your kind review. We really appreciate you staying with us and hoped you enjoyed your time in Los Angeles! We hope to see you again soon!

6/10 Okay

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hello, overall we were pleased with our stay and the staff were very friendly. Just 2 things, the WiFi is not great and we were woken up in the middle of the night on two different nights due to loud, disrespectful other guests as walls seem very thin. Thank you.
Stayed 5 nights in Mar 2024
Response from HN on Mar 15, 2024
Hello! Thank you for staying with us and for choosing us. We really appreciate it and do apologize for the two issues, we are continuously working to offer more upgrades and better amenities that will greatly enhance the guest experience!

8/10 Good

Andrea Georgiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay except for check in. Everything was great. It was an almost perfect location. Quiet and enjoyable
Stayed 4 nights in Mar 2024
Response from HN on Mar 11, 2024
Thank you for your kind review and for staying with us! We really appreciate you choosing our hotel and can not wait to show you all the amazing amenities we have in store in the near future

8/10 Good

Yomarie, Parker

Travelled with partner
Liked: Staff & service, amenities
We got there at 3pm and our room was not ready, we had to wait 30 min. The front desk staff was very apologetic and we got a discount for the wait. Our room was pretty spacious and mostly clean except for a huge stain on the pull-out sofa. The breakfast was pretty good. Also, there's several restaurants in the area and a Starbucks nearby.
Stayed 2 nights in Mar 2024
Response from HN on Mar 11, 2024
Thank you for your kind review and for staying with us! We really appreciate you choosing our hotel and can not wait to show you all the amazing amenities we have in store in the near future

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like include more eat options in the breakfast.
Stayed 1 night in Mar 2024
Response from HN on Mar 11, 2024
Thank you for your kind review and for staying with us! We really appreciate you choosing our hotel and can not wait to show you all the amazing amenities we have in store in the near future

8/10 Good

Mai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything met expectations except for a smell that seemed to be coming from the air conditioning unit. Very clean, quiet, and nicely renovated. Free hot breakfast buffet is always a plus. Great for families!
Stayed 1 night in Mar 2024
Response from HN on Mar 11, 2024
Thank you for your kind review. We do appreciate your stay and hope you visit us again soon and see all the new amenities we have in store!

10/10 Excellent

mele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HN on Mar 11, 2024
Thank you for your kind review. We do appreciate your stay and hope you visit us again soon and see all the new amenities we have in store!