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The New London Carlton Hotel & Service Apartments

3.0 star property
Comfortable hotel near Lord's Cricket Ground

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June 2024

The New London Carlton Hotel & Service Apartments

Photo gallery for The New London Carlton Hotel & Service Apartments

Executive Apartment, 3 Bedrooms, Concierge Service | In-room dining
Front of property
Front of property
Executive Apartment, 3 Bedrooms, Concierge Service
Dining

Overview of The New London Carlton Hotel & Service Apartments

Reviews
7.2

Good

Popular amenities

  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
120 Maida Vale, London, England, W9 1QA
  • Popular LocationLord's Cricket Ground3 min drive
  • Popular LocationHyde Park6 min drive
  • Popular LocationOxford Street7 min drive
  • AirportLondon (LHR-Heathrow)46 min drive
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Room options

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - unspecified
Separate bedroom
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Studio

Studio

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
  • 538 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Iron/ironing board
  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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6.8 out of 10, (54)
The price is CA $128
CA $154 total
includes taxes & fees
May 6 - May 7
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About the area

London

The New London Carlton Hotel & Service Apartments is located in City of Westminster, a neighborhood in London, and is near a metro station. Royal Albert Hall and London Palladium Theatre are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. ZSL London Zoo and Madame Tussauds Wax Museum are not to be missed.
Visit our London travel guideOpens in a new window

What's nearby

  • Lord's Cricket Ground - 3 min drive
  • Regent's Park - 5 min drive
  • Marble Arch - 6 min drive
  • Hyde Park - 6 min drive
  • Oxford Street - 7 min drive

Getting around

  • Kilburn High Road Overground Station - 6 min walk
  • Brondesbury Station - 19 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • Kish Restaurant - 2 min walk
  • The Elgin - 7 min walk
  • GAIL’s Bakery - 7 min walk
  • The Old Bell - 5 min walk
  • Belgrave Restaurant - 7 min walk

About this property

The New London Carlton Hotel & Service Apartments

Hotel near Marble Arch
Located close to Lord's Cricket Ground, The New London Carlton Hotel & Service Apartments provides a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Multilingual staff, luggage storage, and laundry services
  • Coffee/tea in the lobby, a TV in the lobby, and a front-desk safe
Room features
All guestrooms at The New London Carlton Hotel & Service Apartments have comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Languages

Arabic, Bulgarian, English, French, Italian, Latvian, Polish, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 20 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 48 per person (one-way)
  • Self parking fee: GBP 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

New Carlton Hotel & Service Apartments
New London Carlton Hotel & Service Apartments
New London Carlton Service
New London Carlton Hotel Service Apartments
New Carlton Hotel Service Apartments
The New London Carlton Hotel Service Apartments
Carlton Service Apartments
The New London Carlton Hotel & Service Apartments Hotel
The New London Carlton Hotel & Service Apartments London
The New London Carlton Hotel & Service Apartments Hotel London

Frequently asked questions

Is The New London Carlton Hotel & Service Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at The New London Carlton Hotel & Service Apartments?

Self parking is available for GBP 20 per day.

What time is check-in at The New London Carlton Hotel & Service Apartments?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The New London Carlton Hotel & Service Apartments?

Check-out is at 11 AM. Late check-out is available for GBP 40 (subject to availability).

Does The New London Carlton Hotel & Service Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 48 per person applies.

Where is The New London Carlton Hotel & Service Apartments located?

Located in City of Westminster, this hotel is 1.1 mi (1.8 km) from Lord's Cricket Ground and within 3 mi (5 km) of Hyde Park and Marble Arch. Kensington High Street and Oxford Street are also within 3 mi (5 km). Kilburn High Road Overground Station is 6 minutes by foot and Kilburn Park Underground Station is 7 minutes.

The New London Carlton Hotel & Service Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 305 reviews" "
Rating 8 - Good. 127 out of 305 reviews" "
Rating 6 - Okay. 73 out of 305 reviews" "
Rating 4 - Poor. 31 out of 305 reviews" "
Rating 2 - Terrible. 19 out of 305 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Liked: Room comfort
Unfortunately I had to cut my stay short because of the dreaded virus . Room was great
Stayed 2 nights in Mar 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nine
Always good
Stayed 1 night in Mar 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Great staff, comfy and affordable
Stayed 1 night in Mar 2020

6/10 Okay

Vanessa and Sherwyn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great stay, but not happy with luggage collection
We are happy with the stay, We are very disappointed that luggage store is advertised, but every Friday when collecting, I am made to feel that I am inconveniencing the lady who is sitting at the reception, just by the comments that were made by her. I hope next Friday I will be met by a more friendly manner.
Stayed 1 night in Feb 2020

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 2 nights in Feb 2020

6/10 Okay

Naheed Atiq

Disliked: Cleanliness, staff & service
7 day stay
Comfortable room with kitchen but very run down Carpet is filthy and probably never cleaned. Only dirty chair to sit, so I used a towel over it. There is no desk, only a highly side board, so couldn’t write sitting on the chair. No breakfast available to buy even though a full restaurant is advertised in the hotels.com listing. Staff not party friendly. I understand the hotel is shutting down soon - about time!.
Stayed 6 nights in Jan 2020

6/10 Okay

Sadia

Liked: Room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The hotel was good enough for a one night stay over. The glass shower door in our bathroom was not closing properly, resulting in some flooding in the bathroom. The kitchen was also down. Other than that, the room was clean and warm. The hotel is also accessible via the Underground.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Missed Opportunity
This hotel could be a little gold mine! In the heart of Maida Vale and near some nice restaurants and the tube etc. You can be in the West End in 15 minutes It is a such a shame it is so run down and needs so much work.Our room was ok but not very clean and poorly equipped. There was a kitchen but nothing in there to make it functional, not enough cups or glasses, cutlery etc. The bed and towels were clean and beds comfy, but the whole place needs a refurb, the shower was mouldy and the walls and carpets marked. Most annoying was that the curtains didn't fit the windows! There is no public area to the hotel - no bar or restaurant or even a toilet available so don't plan to do anything but sleep there. The hotel is quite a noisy building - we could hear other toilets being flushed, the lift and people talking. Staff were pleasant and parking is secure, if not on the expensive side for this part of London. If you managed to pay about £40- 50 per night for a room it would be a fair price, I have stayed in better Premier Inns and Travelodges.
Stayed 1 night in Dec 2019

8/10 Good

HATIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Stayed 2 nights in Dec 2019