Ocean View with Balcony | View from room

Reviews of Aethos Ericeira

5 out of 5
Aethos Ericeira
R. da Estalagem, Encarnação, Mafra, Lisboa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 1 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Benedict-J-S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only hotel with Dyson Hair Dryer??
When the hotel provides their guest with dyson hair dryers, it is a true 5 star hotel. Staffs are amazing, and make you feel at home.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very modern hotel with a breath taking view. The staff is very friendly, accommodating and informative. Will be back .
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Stayed 4 nights in Oct 2023

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Ed

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
It was way over priced, besides the view. Took 40 minutes to get poolside drink, gym was inadequate, rooms were small. $600 way to much. Nothing around as far as shopping or restaurants.
Stayed 1 night in Aug 2023

10/10 Excellent

Edward, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and superb location. Perfect for relaxing.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was top notch. The staff was incredibly helpful with any requests we had. Once I returned home in the US, I figured out I accidentally left 2 expensive handbags in the room. They shipped them back to me, no problem. Very professional and honest!

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aethos is a contender to be the nicest hotel we have ever stayed in. We felt at peace as soon as we entered the property. The staff was incredibly kind and conscientious which is parallel with the ethos of the brand. The view is extraordinary and as is every detail in between. Would highly recommend to anyone in the area.
Stayed 2 nights in May 2023
Response from About your journey at Aethos Ericeira on Jun 3, 2023
Dear Meredith, Thank you so much for your 10 feedback in regard to your recent visit. For us this is the best recognition we can receive! We look forward to welcoming you back in the near future. Warmest Regards, José de Brito - Hotel Manager

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow! What a beautiful place in a beautiful location! Everything was perfect, will definitely be back!
Stayed 1 night in May 2023
Response from About your journey at Aethos Ericeira on Jun 3, 2023
Dear Kathy, Thank you so much for your 5 feedback in regard to your recent visit. For us this is the best recognition we can receive! We look forward to welcoming you back in the near future. Warmest Regards, José de Brito - Hotel Manager

4/10 Poor

Vanessa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Unfortunately the staff at Aethos Ericeira aren’t very welcoming or friendly. We would hardly be acknowledged or say hi too. There was many times we would go to the restaurant and no one would help us to be seated or came to our table and ask us what we want to order. (We felt so unwanted) It’s sad to say a new hotel like doesn’t really care about their customers. I would most likely not return back to this hotel after my experience.
Stayed 3 nights in May 2023
Response from About your journey at Aethos Ericeira on May 20, 2023
Dear Vanessa, We thank you for taking the time to give us feedback regarding your recent stay. We regret that your experience as a guest was not positive regarding the service. This situation was shared with all the departments, and we will act according to your recommendation. We hope to be able to receive you again in the near future. Sincerely,José de Brito, Hotel Manager

10/10 Excellent

Moritz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels I’ve ever been to. Beautifully located, the interior is designed amazingly and the staff makes the whole place even better. If you’re gonna visit Portugal it’s a must visit!
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos, desde as instalações ao staff. Sugestão: fazer piscina interior:) ou aumentar a temperatura da água da piscina exterior:)
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passei uma noite no hotel para comemorar o meu aniversário e foi uma excelente estadia. Simplesmente adorei o hotel! Decoração maravilhosa, óptima comida e staff muito simpatico! Espero voltar em breve
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Juan Carlos

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general hemos estado muy cómodos y la atención del personal es muy buena. Lo recomiendo.
Stayed 5 nights in Aug 2023

10/10 Excellent

Monica Klepp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabelagtigt hotel, komfortabelt, æstetisk og smukt
Stayed 7 nights in Jul 2023

6/10 Okay

Søren

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2023
Response from José on Apr 14, 2023
Dear Soren, We appreciate the time you spent leaving your comment about your stay at our hotel. Your comment is extremely important for the improvement of our services. We appreciate the kindness of your words and punctuation, and we are extremely pleased to know that you enjoyed your stay at our hotel. We will be happy to receive you again in the future. Best regards, José de Brito - Hotel Manager

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Très bel hotel en bord de plage Décoration soignée et service excellent
Stayed 1 night in Mar 2023
Response from Aethos Ericeira on Mar 13, 2023
Chère Alexandra,Nous sommes ravie de vous lire et de constater que vous avez passé un très agréable séjour en notre compagnie. Ce fût un réel plaisir de vous accueillir et nous espérons profondément avoir l'honneur de vous recevoir de nouveau prochainement dans notre Maison. Dans cette attente, je me tiens à votre disposition.Sincèrement, José de Brito, Hotel Manager, Aethos Ericeira.