Deluxe Room, 1 Large Single Bed
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Reviews of Hotel El Plaza Centro de Lima

2.5 out of 5
Hotel El Plaza Centro de Lima
Av. Nicolás de Piérola, Lima, Provincia de Lima

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 4 out of 25 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Aracelis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was near everything
Stayed 1 night in May 2024

8/10 Good

Stéphane

Stayed 1 night in Apr 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Plaza San Martin and had a small balcony Easy walking distance to main sights Cute room
Stayed 2 nights in Feb 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Luis on Dec 26, 2023
Gracias por su preferencia

8/10 Good

Michelle, GREEN RIDGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to stay in the historic district for convenience to sights we wanted to visit. It is an old property, but conveniently located. The staff was friendly, we had three beds in the room, and the water pressure and temperature was good. The price was reasonable and there was a small fridge in the room. Location was great.
Stayed 2 nights in Nov 2023
Response from Luis on Dec 26, 2023
Dear guest, we're delighted you enjoyed your stay at our historic property. We appreciate your kind words about our convenient location, friendly staff, comfortable room with three beds, good water pressure, reasonable price, and amenities like the small fridge. We look forward to welcoming you back.

2/10 Terrible

RICARDO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse hotel in Downtown Lima!!
This hotel with no sign in the front entrance door has been the worst Peruvian Hotel I have ever stayed in. What a shame to offer/advertise these kind of hotels with "good reviews" in the web. It should have better filters before it is posted for tourists or visitors to Lima. Very small rooms with no light, no towels, no soap, no shampoo. Wet counter with water-leaking small refrigerator. No telephone in the rooms. I asked for a room change... it was same but with a dim light. Strong "mold" odor. Asked for a wake-up call at 5:30 am... never happened. Reason I booked this hotel for one night .... for convenience and be close to "las Nazarenas Church" ... checked-in past 11 pm just to check-out at 5:30 am.... I do not recommend this hotel at all!!
Stayed 1 night in Oct 2023
Response from Luis on Dec 26, 2023
Dear guest, we appreciate your feedback. We regret that your experience did not meet your expectations. We value your input regarding the room and services. We'll take steps to enhance and ensure an optimal stay. However, we'd like to note that some details mentioned seem exaggerated. We appreciate the opportunity to improve and look forward to welcoming you back for a more positive experience.

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 3 nights in Aug 2023

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 5 nights in Aug 2023

10/10 Excellent

MINGJIE

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel to stay. Convenient, walking distance in the downtown. The hotel manager and staff are all very kind and helpful. They help you parking the car and book hotels and tickets in other city. Clean and comfortable hotel that I strongly recommend. Guest Jack
Stayed 3 nights in Aug 2023

8/10 Good

rafael

Liked: Staff & service
Budget convenience
No air conditioning...heat was brutal....little fun struggle to bring air. Dated ,spartan. Highlite was Dana Nicolas Linda and Julihno...great staff. Cannot be beat for location...all mayor touristic atteactions nearby and near Metropolitano blue line and a "feeder"...near Teatro Municipal,famous Plazas and Jiron de la Union...etc
Stayed 4 nights in Apr 2023

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service
Omg, where do i start. Dirty, no hot water when i checked in, no wifi, tv didn't work. Horrible experience
Stayed 5 nights in May 2022

8/10 Good

Delia

Travelled with partner
Liked: Cleanliness, staff & service
La amabilidad del personal
Stayed 10 nights in Mar 2022

6/10 Okay

Dolores

El hotel no cuenta con aire acondicionado, nos diera n un ventilador pequeño y apenas funcionaba , la ropa de cama se veía sucia , no nos dieron control de la tv, demasiado ruido de los manifestantes de la plaza
Stayed 1 night in Apr 2024

6/10 Okay

Marco Antonio Alejos, Barcelona

Liked: Cleanliness, staff & service
Aunque muchos de los aspectos no depende del hotel, es decir los alrededores, y aunque es centrica a algunas plazas famosas que ver el entrono es ruidoso, por otro lado la atención de las chicas del hotel en todo momento ha sido genial ya que me ayudaros en algun tramite que tenia que hacer y son amables.
Stayed 9 nights in Mar 2024

2/10 Terrible

Hisashi

Disliked: Property conditions & facilities
2階の道路に面した部屋、 一晩中、車のクラクションがうるさかった。
Stayed 1 night in Feb 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

2/10 Terrible

Diana Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Jorge, Bismarck

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They Sent us to another hotel which was Belen hotel ** near by, this hotel was shut down by municipal order of fumigation, but we we're charged 136.50 soles instead of the amount we were supposed to be charged, we had no option, so gave us a ** hotel and paid More than the *** hotel we we're supposed to get, felt cheated
Response from Luis Sánchez on Dec 26, 2023
Dear guest, we sincerely apologize for any inconvenience you experienced. We regret the unexpected change and overcharge. Your feedback is invaluable, and we are committed to addressing this matter promptly to ensure a more seamless experience in the future.Thank

8/10 Good

Helsmond David Aymerich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal fue excelente y amable . Siempre dispuestos a ayudar y atender cualquier duda
Stayed 4 nights in Nov 2023
Response from Luis on Dec 26, 2023
Estimado DavidGracias por tu tiempo y preferencia Esperamos volverte a ver prontoSaludos

8/10 Good

Alejo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Feb 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 5 nights in Aug 2022

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2022

6/10 Okay

KINUKO, Tokorozawa

Liked: Cleanliness, staff & service
La señorita de la recepcion es amable, y da bienvenida a los visitantes. Me gustò el servicio de tè que ofrece en el primer piso. El cuarto esta limpio aunque es viejo y oscuro. No habia refrigirador, ni tapon de baño, no pude llenar la tina… espero que lo mejore, es que seguro volverè!
Stayed 1 night in Jun 2022

8/10 Good

KINUKO, Tokorozawa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La chica que nos atendio tiene lindo sonriza y estaba pendiente de nosotros. Muchas gracias. Ubucacion perfecta para pasear al sitios tristicos. El dormitorio estaba limpio aunque es viejo el edificio. Agua caliente. Pero nos dio problema que No hay secadora de pelo. Y el baño (váter) necesita arreglar, teniamos que abrir varias veces la tapa del tanque de agua, como el agua seguiq saliendo por no llenar el tanque..
Stayed 1 night in May 2022

10/10 Excellent

tetiana

Stayed 1 night in Mar 2022