Standard Double Room, 2 Queen Beds, Non Smoking | Exterior
Check availability

Reviews of Trails End Motel

2 out of 5
Trails End Motel
216 Northeast Main Street, Lewistown, MT

Reviews

6.6
Rating 10 - Excellent. 100 out of 374 reviews" "
Rating 8 - Good. 81 out of 374 reviews" "
Rating 6 - Okay. 67 out of 374 reviews" "
Rating 4 - Poor. 77 out of 374 reviews" "
Rating 2 - Terrible. 49 out of 374 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Stayed 1 night in Apr 2024

6/10 Okay

Doyle

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
room was clean.
Stayed 1 night in May 2024

6/10 Okay

Sharon

Travelled with family
Liked: Amenities
Was an average stay, except I got bite on my shines by a dip that was on the property. Was another guest dog.
Stayed 1 night in Apr 2024

4/10 Poor

Patti

Disliked: Cleanliness, amenities, property conditions & facilities
The location was convenient. Motel description said newly remodeled. However, the standard queen room I rented was in poor repair. Smelled lightly of smoke, but people were smoking outside my room. Badly stained bathtub, cracking calk in shower. No shade or curtain on the window in bathroom. The window appeared to have make-shift frosting, but I hung a towel on the curtain rod above it. When I turned back the bed, there were dark specks on bottom sheet, ? dirt. I brushed it off and was going to lie on top sheet which also had these specks. At 11 p.m., too late to request another room and move. No closet and not even a hanger for clothes. Dust on towel holder in bathroom. No Kleenex. It did have a TV, microwave, coffee maker, and refrigerator but freezer portion looked like melted chocolate or something on it I had to clean off before putting my items in there.
Stayed 1 night in Apr 2024

4/10 Poor

victor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets dirty floors.
Stayed 1 night in Mar 2024

2/10 Terrible

Jason or Tianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay after the room condition was discovered. We are currently waiting for a refund.
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey, Moccasin

Travelled with family
Liked: Amenities
Quiet and cheap…nice bedding and excellent bathroom
Stayed 5 nights in Mar 2024

4/10 Poor

Cody

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The children running around makes the place feel homey
Stayed 1 night in Feb 2024

8/10 Good

William

Room was surprisingly nice inside. Outside grounds need a lot of work. Very comfortable bed. Heater didnt rattle. Water was nice and hot. Pressure was a bit low.
Stayed 1 night in Feb 2024

2/10 Terrible

Cindy

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The mattress was dirty and the sheets and comforter were stained.
Stayed 1 night in Jan 2024

8/10 Good

James

Stayed 1 night in Jan 2024

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

john j

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower barely drained so if you were in it for anytime it ran over the lip on the bottom. Inch gap at the bottom of the entrance door (had to put a towel up against it to keep the cold air out). 18 inches between the bottom of the bed and the wall to squeeze thru to get to the other half of the room and the bathroom. Constant smell of weed from rooms on both sides. Spend the extra money and stay at the super 8 up the road. It was very clean and quiet and didn’t smell weed all day and night.
Stayed 3 nights in Nov 2023

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Felt very unsafe for belongings. Ended up taking everything with me during the day. People grilling with charcoal bbq right next to my truck. Room smelled like mold. The shower leaked and sprayed everywhere. Leaking into the wall was probably the source of the mold.
Stayed 2 nights in Nov 2023

6/10 Okay

Candis

Business traveller
Liked: Cleanliness, staff & service
Gets the job done! Great staff and ease of check in/out. Clean rooms with a comfortable bed. Plenty of outlets provided. However, the rooms are exceptionally small and could use upgrades and maintenance. Bring ear plugs and a sound machine. It is a very noisy street and often a lot of barking dogs. Windows are not black out, bathroom windows do not lock, holes in mysterious places, and sinks do not drain. Hot shower though and a comfortable bed. Lots of room for improvement but it worked for the total nights i stayed.
Stayed 2 nights in Nov 2023

6/10 Okay

David

Liked: Cleanliness
Small rooms in an old style motel. Some remodeling. Clean.
Stayed 2 nights in Nov 2023

4/10 Poor

Samantha

Travelled with group
Disliked: Property conditions & facilities
The microwave door was broken, no coffee , shower head had poor water pressure, was dirty on the beds... the air conditioner filter was completely dirty and nasty. Please think about getting better house keepers if you plan on staying in business... the one thing by the bed... looked like someone less their bodily fluids on it... quite gross.
Stayed 3 nights in Nov 2023

10/10 Excellent

Anita R

Liked: Cleanliness, staff & service, property conditions & facilities
Old but cute
Stayed 1 night in Nov 2023

10/10 Excellent

marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms and spacious
Stayed 1 night in Oct 2023

10/10 Excellent

marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room fair price
Stayed 1 night in Oct 2023

10/10 Excellent

marsha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room for my budget
Stayed 1 night in Oct 2023

10/10 Excellent

marsha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheapest than any other motel around area
Stayed 1 night in Oct 2023

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Tried to save a few $, because it was a “show up late, leave early “ type of stay, but really regretted that decision. The room was nothing like the picture online. A hodgepodge of furnishings from goodwill. Dirty/cramped bathroom, held together with an abundance of moldy caulking. Cracked, unsecured tile in the shower, that my son cut his foot on. A used Q-Tip left on the floor. Also a gap under the entry door that was big enough for a small cat to crawl through, not to mention, let the fumes on idling vehicles enter through, are just a few of the reasons to spend a little more to get a lot more. Very pleasant office host, but that doesn’t offset the condition of the room.
Stayed 1 night in Oct 2023

4/10 Poor

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2023

2/10 Terrible

Bryan, Richland

Disliked: Cleanliness, amenities, property conditions & facilities
I would not even let my worst enemy stay here
Stayed 2 nights in Sep 2023

4/10 Poor

Deborah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside door lock was stripped. The shower didn't work. Outside of property was horrible. A dog wouldn't let us into the office to check out in the morning.
Stayed 1 night in Sep 2023

10/10 Excellent

Christy

Stayed 1 night in Sep 2023

4/10 Poor

Dale

Disliked: Staff & service, property conditions & facilities
Old motel. Handle was missing on the hot water in the shower so we couldn't shower.
Stayed 1 night in Sep 2023

8/10 Good

Jana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was kind and welcoming. Room was clean. The place is in need of repair and upgrade. Ok for a good price.
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Business traveller
Disliked: Amenities, property conditions & facilities
Bed was comfortable. Shower was old,small, low water, poor daining. Curtain were very thin see through, door and window was in poor condition. Would not recommend or stay there again.
Stayed 2 nights in Sep 2023

4/10 Poor

CESAR R. CUADRADO

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property in bad conditions, rooms need better secured front door locks as well as back bathroom windows. Staff at front desk informative and helpful. Property located on hwy # 87 *(Main street) and next the town museum, playground and park, across from fast food place, nearby townpump and just and other restaurants, pubs, and not far from downtown and junction to hwy # 191.
Stayed 1 night in Aug 2023

4/10 Poor

Danny

Would not recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice rooms from inside
very nice rooms with most comfortable Beds and clean sheets it might look older from outside but rooms are really nice and clean and cheapest in town
Stayed 1 night in Aug 2023

2/10 Terrible

Matt

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bud bugs. No thank you.
I arrived super late so I wasn’t able to speak with the staff. When I got into the room I instantly found signs of an infestation. Turned right back around and put the keys back where I found them. Zero desire to stay here and will be requesting a refund.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice Budget friendly
Very clean spacious room clean rooms fair price ask for manager special rates if you are extending or on a budget
Stayed 1 night in Aug 2023

4/10 Poor

Frederick

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

RICHARD

Business traveller, Travelled with group
Liked: Staff & service, amenities
Pros: nice room with separate kitchen, and rest room, beds were clean, front door parking, flat screen TV, desk person was nice. No ill smells, no bugs, good location in town. not so pros: one trash can, Toilet was round and Low, no grab handles or something to pull you up off the seat. bath tub was slick, an extra handle just to steady even the healthiest of patrons would be handy. the concrete needs work, probably from ice melt or Ice breakage on the entrance stoop. Noisy neighbor, probably a full timer... but that got better.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Sue

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed spread had blood spots and the top sheet had black marks and was also put on top side to the foot of the bed. Garbage still in the bathroom garbage can. Small partial roll of toilet paper was all that was in the room. Front window was full of dead bugs! They did give us new bedding, cleaned the window sill, dumped the garbage and gave us 2 rolls of toilet paper. Cement is so broken up outside that it tracked in the room and into our car and was dangerous. They had thrown rugs over the worst part outside. Weeds were in need of maintenance outside also. Bathroom otherwise was clean.
Stayed 4 nights in Aug 2023

6/10 Okay

Tim

Liked: Cleanliness
The kitchenett in the room.
Stayed 1 night in Aug 2023

6/10 Okay

Marsha

Business traveller
Liked: Cleanliness, staff & service
Because the hotel was sold out, there was no hot water. Managerment suggestion was "get up earlier."
Stayed 3 nights in Aug 2023

4/10 Poor

Mitch

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of repairs
The toilet leaks the hot water handle in the shower wouldn't turn on just turned clock didnt work couldn't set time found smoke detector behind fridge
Stayed 1 night in Aug 2023

2/10 Terrible

Dorothy

Stayed 2 nights in Jul 2023

10/10 Excellent

Lori

Stayed 1 night in Jul 2023

4/10 Poor

Darlene

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only provided 3 coffee pods for 2 people for 2 days...no coffee cups and room was poorly cleaned.
Stayed 1 night in Jul 2023

6/10 Okay

Jon, Pembroke Pines

Liked: Cleanliness
Disliked: Property conditions & facilities
The property overall is run down & needs a major renovation. Shower had no soap dish & water temp was warm, but no real hot water. Sink had no stopper. That being said, my room was squeaky clean, clean linen, plenty of towels, beds were quite comfortable, A/C worked fine, as did the Wifi. Staff were friendly, checkin was quick & hassle free.
Stayed 2 nights in Jul 2023

4/10 Poor

Elizabeth, Cleveland

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend anyone ever stay at this property. My room was filthy, the refrigerator did not work and the air conditioner did not work. I would have stayed somewhere else but all of the hotels I could afford were full.
Stayed 2 nights in Jul 2023

2/10 Terrible

Mitch

One of the worst properties I have ever seen; and I’ve seen some doozies! My wife and I checked in and walked immediately to our room. We found bedbugs and went back to the front desk. Not wanting to embarrass the lady or cause a scene my wife said “ I don’t want to be a jerk, but there are bed bugs on the bedding” the lady said no there aren’t without even looking. She repeated several times that they don’t have bedbugs even though I took pictures of them. She was unwilling to acknowledge the problem or offer a solution other than to tell us that she wants us off her property immediately. Thankfully, Expedia staff was exceptional in handling a refund and making sure we found accommodations for the night. I would give it zero stars if that was an option and take away all of there accreditations if they have any. I can look past cosmetic defects but the lack of concern and rudeness to me as a customer trying to bring this to their attention is wildly inappropriate.
Stayed 1 night in Jul 2023