2/10 Terrible
Sandra
Travelled with family
May 13, 2024
The floors were never steamed cleaned or mopped. As soon as my son walked I. Took shoes off next to door walked over to couch, his feet were completely black. We complain due to having an infant that constantly wants to run/crawl around and couldn’t even step on the floor. Supposedly they were suppose to come clean around noon time, but nvr showed up. If they did not sure what they did. We did have house keeping come few days before that, they made the beds, however the dirty towels on floor they just hung up. No floors were cleaned in that day either just beds made. Not sure if it’s just this hotel or all of the Hilton
Vacations clubs that are like
This.
Sandra
Stayed 4 nights in May 2024