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Reviews of Hotel Vancouver

3 out of 5
Hotel Vancouver
La Plagne Soleil, La Plagne-Tarentaise, Savoie

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 97 reviews" "
Rating 8 - Good. 39 out of 97 reviews" "
Rating 6 - Okay. 12 out of 97 reviews" "
Rating 4 - Poor. 7 out of 97 reviews" "
Rating 2 - Terrible. 5 out of 97 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Arwel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property itself is in fairly good condition and good location for ski slopes. But it could have been so much better. No visible manager, not enough staff and morale seems low. Breakfast was delayed from 7am to 8.45am on 2 of our 4 mornings as “no staff”. Resulting in delay for ski lessons. No one on front desk for check in until after 4pm and no one available for check out. We asked another member of staff re checkout and were told it was not her job. Bed linen not changed in 4 days and clean towels only once. Shower holder broken in room. No evening meals (though we were told this in advance). Bar was soulless. A missed opportunity as it could be a decent hotel if run properly.
Stayed 4 nights in Mar 2024

4/10 Poor

Jane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Relatively clean and tidy, on a positive you can ski in out from back of hotel, but very poor service and short staffed. Breakfast buffet food kept running out and wasn’t replenished quickly. Bar was randomly shut some nights. Restaurant wasn’t fully operating - only takeaway pizza / burger. Jacuzzi was cold, the pool colder, sauna and steam room were not as hot as you would expect or want. Good base if you are happy with a basic hotel and don’t expect much service.
Stayed 7 nights in Mar 2024

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be put off!
Honestly we were a bit concerned reading some of the reviews before our trip but our stay was fine! Reception staff friendly, check in and out process easy. The room was clean and tidied daily, breakfast was good. Nice balcony views. Sauna not working during our stay but other spa facilities were fine. No boot dryers in the ski lockers which would be a good thing to improve on.
Stayed 4 nights in Feb 2024

8/10 Good

Richard, Bedale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable convenient stay (1 week Jan 2024) at the residential section (Sun Valley) of Hotel Vancouver in La Plagne Soleil. Large comfortable functional room, balcony with fabulous view. Decent powerful shower over the bath, endless hot water. Excellent breakfast (cereal, fresh fruit, meats, cheeses, croissant, bread, cake, scrambled eggs, bacon, salmon, coffee etc). Bring own tea bags if you prefer a brew of traditional english breakfast tea. Swimming Pool with steam room, sauna & hot tub - ideal for stretching out aches & pains after a long day on the slopes. Pool temperature was fine. Ski / Boot room on lower ground floor with large lockers for each specific hotel room (fully lockable & secure). No immediate access to slopes from boot room, only a minute walk to blue run behind hotel (via tunnel walkway next to Intersport), takes you down to Bergerie lift. Handy Spar shop across road from Hotel (near ESF meeting point & bars). Highly recommend Le Monica's (restaurant & pizzeria) with great outside decked Apres ski area overlooking slopes; also has cool pub on lower ground floor with ski/snowboarders vibe. If you're looking for full on ski after party experience, ski to La Bergerie https://www.chaletdaltitudelabergerie.fr/
Stayed 7 nights in Jan 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel would have got 5stars if the swimming pool was warmer and the sauna and steam rooms were working.
Stayed 3 nights in Mar 2023

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is the staff. Very kind, caring good people.
Stayed 7 nights in Mar 2022

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski-in ski-out access and near to some great restaurants and shops (a short ski down from La Bergerie which is handy). Spa and swimming pool were nice but quite busy in the evenings with children. Rooms were very hot until we turned off the radiators. Overall a good hotel that was perfect for our trip.
Stayed 4 nights in Feb 2022

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and pleasant to stay in. The spa was nice and welcome at the end of a day skiing. The breakfast could have been improved and would have appreciated hand soap in the bathroom.
Stayed 5 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good facilities, friendly staff
We had a great 4 night stay here in mid Feb 2019. The room was spacious and clean with a bath and shower over it, but no coffee making facilities. There was a small balcony and great views over the mountains and other parts of La Plagne. The kids had bunk beds which they liked but the mattresses on them could have been better padded. The swimming pool is small and was clean but heavily chlorinated, the spa area also has a jacuzzi, sauna and steam room which are great for easing some aches after a day on the slopes. A minor ski run does drop right past the back of the hotel that is primarily accessible via a short button lift from the Escartee run. The run behind the hotel goes to the La Bergerie lift which is good for connecting to other routes. There is locking ski storage allocated to each room (big enough for the families skis, boards, boots and helmets) but there are no boot warmers and a limited space for getting boots on and off. The bar area was large, clean and from 4-5 during the week they sold fresh crepes which our kids really enjoyed. The breakfast was a buffet with a reasonable selection (cereal, breads, pastries, juices, coffee, small hot selection), but there were no changes day to day. We didn't use the restaurant in the evening - we were told that we need to book the day before but there were other restaurants within about 300m - we tried two of those and they were both good and reasonably priced (for a ski resort).
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service makes perfect stay
We were on our first skii trip which was made great by the excellent service received from the Vancouver staff. The food was good, location great, view brilliant. Perfect skii in skii out resort with good facilities onsite and nearby. Good choice in food for vegetarians too if you have any with you. Location is perfect with skii resort shuttle literally dropping you at the doorstep. I would happily return here for my next skii trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ski in ski out
We had a very enjoyable stay at Vancouver. Staff, food, facilities were all very good.

10/10 Excellent

Totyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Fantastic ,staff and managers were amazing taking care of each and every detail Owner himself was at the venue and taking extra care and interest of his guests

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, right on the piste
Very comfortable room with a nice ambience. Would definitely return. No negatives for me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura, Wokingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski to door hotel
Myself and 5 friends all had a great 4 days at this hotel. Lovely food and plenty of it. Rooms were lovely and clean and mine had a lovely view. Staff were very helpful and laid back and nothing was too much trouble.....we were usually last down for breakfast and could quite easily have outstayed our welcome but this wasn't a problem! Right on the piste, the boot room is a short stroll through the basement where you can access the piste and ski down to the lift Le Bergerie. I would definitely return to this hotel on another visit to La Plagne.

8/10 Good

john kaylor, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SKI OUT- SKI IN
This may not be the greatest hotel in terms of service, up-market room features, or food, but what it does have is POSITION. Great views from hotel room balconies. Good warm ski lockers/ convenience to rooms of these lockers, and in particular access to slopes. Large, well lit underground garage (pay extra ) . Genuine ski-out/ski in, which, for a ski-holiday, makes up for all else. We were here last year, and the spa/pool is better. Not a very exciting bar, but adequate. Food is French regional, which, from our perspective, was better than any poor attempt at 'international' fare. . We will be going back next year, which really says it all!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Breakfast basic. Lot of noise intruding to the room on the first floor from the dining area being prepared. Heating controls not working in the room.

6/10 Okay

Fionaon tour, Bristol, UK

Ok hotel, decent location, mixed staff
Good location and some friendly staff but others could do with a bit of a brush up on social skills! Not able to get the keys till 5pm on the check in day is a bit restrictive and not opening the dining room so that you cn get a cup of tea/coffee after coming back in from the slopes is a downfall too.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel; nous avons passé un bon séjours Là seul chose négatives la remonter des égouts dans la salle de bain.
Stayed 3 nights in Feb 2024

8/10 Good

Ward

Travelled with family
Liked: Cleanliness, staff & service
It's really ok and very nicely located so you can ski in and out, but there are loads of things that could be improved to really make this a fantastic place. The bathroom with a wobbly faucet and incorrectly placed shower screen, no housekeeping during the stay, a lack of large towels, unclarity about returning with skis and boots from the slopes, the uninviting bar, etc. We had a comfortable stay, just not fantastic, and for the price charged we expected a bit better.
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

LAUGIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Disliked: Staff & service
Stayed 7 nights in Jan 2024

2/10 Terrible

Quentin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

NICOLAS

Liked: Room comfort
Très déçu car j’ai choisi cet hôtel pour le hammam et le sauna .Le hammam ne marche pas depuis plusieurs mois ( infos de la réception ) et ce n’est pas noté sur le site de l’hôtel.Le sauna est défectueux et est donc souvent froid ! J’ai donc acheté un produit qui n’existe pas,ce n’est pas correct de traiter les clients comme ça .
Stayed 4 nights in Apr 2023

8/10 Good

Benoît

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel idéalement situé au pied des pistes et du magasin Intersport pour la location des skis. Personnel charmant mais manquant un peu d'experience excepté le responsable du petit dejeuner. Petit dejeuner par ailleurs très correct dans une belle salle avec une vue magnifique sur les sommets. Chambre spacieuse d'un confort cotrespondant aux 3 étoiles. Présence appreciee d'une bouilloire. Les lits sont refaits chaque jour et les serviettes changées a la demande. Il est dommage que la maintenance soit dépassée, pannes d'électricité, fermeture de la piscine et du spa pendant trois jours, isolation phonique par rapport au couloir légère. Parking en sous- sol tres pratique.
Stayed 4 nights in Feb 2023

10/10 Excellent

PIERRRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaits
Hôtel confortable situé au pied des pistes. Personnel sympathique. Chambres spatieuse et confortables. Cuisine de qualité.
Stayed 8 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien, personnel pro!
Stayed 2 nights in Jan 2023

6/10 Okay

Svenn

Stayed 4 nights in Jan 2023

6/10 Okay

JF

Stayed 3 nights in Jan 2023

10/10 Excellent

Joël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agréable et staff au top
Séjour très agréable. Notons en particulier le staff très sympathique et serviable !
Stayed 2 nights in Dec 2022

8/10 Good

Corinne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Bon séjour très bon emplacement; spa de bonne qualité. Personnels très aimable et serviable. Néanmoins coordination équipe un peu légère. Formation hôtellerie à améliorer bien que les personnes soient de très bonne volonté et aimable. La déco des couloirs et chambre est à enrichir un peu. Pas crème pour le corps ou petit savon près du lavabo Pas de rideau en vis à vis quand chambre donne su l’espace intérieur de l’hôtel… on s’expose à la vue où on ferme les double rideaux… Mais bonne ambiance
Stayed 3 nights in Mar 2022

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour au ski hors saison
Séjour d’une semaine au ski. Hôtel ski aux pied, bien placé même si un peu décentré par rapport à plage centre. Restaurant très bien, personnel extrêmement sympathique. Le seul vrai point noir est la literie, matelas, oreillers qui mériteraient d’être entièrement renouvelée.
Stayed 6 nights in Mar 2022

10/10 Excellent

Jean louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

lucas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Personnel super agréable, piscine chauffé et jaccuzzi FROID ET NON CHAUFFÉ
Stayed 6 nights in Mar 2022

6/10 Okay

Cécile

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Odeurs bouches d'évacuation à nettoyer
La chambre était propre, cependant des mauvaises odeurs émanent de la salle de bain et c'est très désagréable.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jacques, Saint-Ouen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2022

10/10 Excellent

Loïc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Michael

Stayed 1 night in Jan 2022

10/10 Excellent

romain

Stayed 1 night in Feb 2022

10/10 Excellent

dorian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable et employé très sympa.. un super moment passé avec mon fils
Stayed 5 nights in Feb 2022

10/10 Excellent

laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Émilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel et accueil super
Nous avons passé un très agréable séjour le personnel est très à l’écoute et accueillant. Notre chambre était exceptionnellement prête dès le matin et nous avons pu profiter pleinement de l’hôtel. Je conseille cette hôtel pour la propreté , l’accueil, la gentillesse du personnel ainsi que l’emplacement au pied des pistes! Très facile d’accès tout à disposition, nous n’avons pas utilisé la voiture du séjour .
Stayed 1 night in Feb 2022

8/10 Good

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel
Hôtel confortable mais difficile à trouver
Stayed 1 night in Feb 2022

2/10 Terrible

Berengere

Stayed 4 nights in Jan 2022