Property entrance
Check availability

Reviews of Hotel Resol Kyoto Kawaramachi Sanjo

3 out of 5
Hotel Resol Kyoto Kawaramachi Sanjo
59-1 Daikokucho, Kawaramachi-doru Sanjo, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 547 reviews" "
Rating 8 - Good. 165 out of 547 reviews" "
Rating 6 - Okay. 40 out of 547 reviews" "
Rating 4 - Poor. 14 out of 547 reviews" "
Rating 2 - Terrible. 7 out of 547 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Navaid, Staines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the location its close to all the areas we like in kyoto, they also provide extra toiletries such as cleanser toothbrush hairbrush they had really good coffee in the lounge for free. The breakfast wasnt very good and it wasnt clearly labelled if it was vegetarian or what kind of meat it contained. There are two washing machines and dryers and laundry room can become quite busy but overall excellent experience but breakfast needs improvement
Stayed 14 nights in Apr 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Down Town Kyoto. Staff was friendly and the restaurant was great.
Stayed 3 nights in Apr 2024

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the rooms are a bit small so if you have more than two luggage’s it’s a tight squeeze. There wasn’t any room service only clean towels and trash bags dropped off at your hotel room everyday. The area where the hotel is located is great, lots of shopping and food nearby which was a huge plus.
Stayed 3 nights in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel room of my trip! Clean, comfortable bed, loved the lighting in the room (it is darker but I found it really relaxing, good layout and great shower! Loved the coffee bar in the lobby and staff were very friendly. Best area, central to everything!!
Stayed 4 nights in Mar 2024

10/10 Excellent

mei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location. Right near many restaurants and shopping centres. Very convinent.
Stayed 3 nights in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Suk Yee Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant experience!
Stayed 6 nights in Feb 2024

8/10 Good

Mil

Travelled with partner
Liked: Cleanliness
Clean and nice.
Stayed 1 night in Dec 2023

8/10 Good

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatami room !
Good location, clean, loved Tatami in the room. It was a small room but no problem for a couple. Strongly recommend with service, cleanness and price.
Stayed 1 night in Jan 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

6/10 Okay

Sarah

Stayed 4 nights in Sep 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near Pontocho and walkable to many shrines. Comfortable beds and friendly staff. I’d certainly stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Service was great and staff were very helpful!
Stayed 5 nights in Dec 2023

8/10 Good

Lorraine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was on the small side we had a room with a double bed, The double bed was against the wall, next time i would go for a twin as it may give you more room. We had 4 cases between two people there really wasn't much space to open out your cases. We were only staying for 2 nights so we made do.
Stayed 2 nights in Dec 2023

10/10 Excellent

Noah

Stayed 3 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Yajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute room for 1 person or a couple. Close to food shopping would stay there again.

10/10 Excellent

Jenny

Liked: Property conditions & facilities
Stayed 23 nights in Nov 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very cozy and in a convenient location. I thought the room was so pretty, I liked the different lighting options and the comfy bed. I thought the staff were friendly and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the subway and bus routes. Nice rooms. Staff very friendly and helpful. Did not have an ice machine. Also only two washing machines and dryers and they were always busy. An extra set would help.
Stayed 6 nights in Nov 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Room and amenities were great. Location is IDEAL. We stayed for a week and have no complaints at all!
Stayed 7 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall. Small rooms but that’s typical for Japan. Recommended.
Stayed 5 nights in Nov 2023

8/10 Good

Kin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel locate close to Department area. walkable.
Stayed 3 nights in Nov 2023

6/10 Okay

Jie Yun

Liked: Staff & service
Stayed 4 nights in Nov 2023

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near shopping area and Pontocho alley for local food. If you have large luggage you will need to get a taxi to hotel as buses do not allow large luggage. About 30 mins public transport to sight seeing places. Hotel itself very clean, breakfast a weird mix of continental and local foods. Room a good size. I would stay again
Stayed 2 nights in Nov 2023

10/10 Excellent

Gabriela

Stayed 2 nights in Nov 2023

10/10 Excellent

Yee Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern yet traditional hotel. Loved everything about the hotel - location and room. It’s right off the Kawaramachi street where you’ll find shops and restaurants. Although it’s near the Main Street the rooms are quiet. It’s also very close to Pontocho and Gion. There are busses and train stations nearby. We booked a superior twin room and it was very spacious. The beds were larger than regular single ones. Loved the design of the room and the use of tatami mats. We stayed 4 nights and they only cleaned the room once however clean towels were provided daily. There’s a lounge room in the lobby area with a coffee machine and microwave. We did our laundry in the basement level - a coin laundry room is available. Can’t recommend this hotel enough if you’re coming to Kyoto.
Stayed 4 nights in Nov 2023

8/10 Good

Ada Wing Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
COnvenient location, but rooms are really very small. Surprised by the no cleaning of rooms and needing to put your towels at the door. Lighting could be been slighly brighter as well. Lots of restaurants and shopping nearby, with bus stops at the door
Stayed 4 nights in Nov 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Lovely clean hotel with friendly staff. Room 405 was good with plenty of space for 2 people. They will give you towels and etc every day of you ask for them though will not clean or change bedsheets which I found a little odd but fine for the 3 days we were there. The only real criticism I have is that it's very dark in the room! Every light was on and it was still dim! Bit strange.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tze-Wah, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location for shopping, dining, and sightseeing
Stayed 6 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2023

8/10 Good

Noppawan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to shopping areas, very convenient, the double beds room was very small. Nice & clean, free coffee on the first floor any time.
Stayed 1 night in Nov 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
staff very attentive and helpful. Able to assist with a lot of queries, I had lost a wallet however, the hotel helped me retrieve it.I would stay here again
Stayed 4 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, plenty of dining options and walkable distance to shopping center, gion and southern higashiyama
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 10
Good location, good breakfast and good room and friendly staffs. You can buy bus-subway day pass from hotel desk. A perfect 10 for this hotel!
Stayed 4 nights in Oct 2023

4/10 Poor

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Strategic location, bus stop right outside the hotel, easily accessible to kyoto station by bus. Trains are nearby too. Many dining place nearby. Cons: Room is very very dusty even on our first day of our stay...pile of dusts at the top of the bathtub ventiliator. Open the door to the window...and there is insects flying around..closed it immediately You can see dust flying everywhere in the room. Asked staff to assist in cleaning the room, but was rejected as they will only clean after the 3rd day you're staying..which is the 4th day and that means its our check out day?? Regretted staying here.
Stayed 3 nights in Oct 2023

10/10 Excellent

Huey Pirn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Carmen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was new and modern and in a good area. However, room was miniscule. Not enough space for 2 people. Bathroom was like a capsule that shook when yoy stepped on it. Staff would not even call a taxi for us. Bed waa rock hard and very small and uncpmfortable for two people. I ended up with a neck strain. Would not come back
Stayed 3 nights in Oct 2023

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was way too small! Outside of that the place was great. Pass on breakfast you can get much better food in area.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia, Arroyo Grande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! First of all, the location couldn't be any better. Near attractions, near shopping & dining, near subway, and on & on. Secondly, the staff were nice & helpful. Thirdly, the room was decorated so awesome. The lighting options are great and a very comfortable bed. Really nice hotel! I will definitely return to this hotel!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient to business areas, restaurants, and bus stations. However, the room is narrower than we expected.
Stayed 2 nights in Sep 2023

8/10 Good

Gravis

Travelled with partner
Liked: Cleanliness
The location was awesome! but the room was smaller than expected and some of the staffs weren't very helpful, especially when it came to help calling taxi. Hope they'll improve the service in the future :)
Stayed 6 nights in Sep 2023

10/10 Excellent

Aishah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Miaolin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, Central, Modern
Fantastic, modern hotel with a Japanese room feel, impeccable service and comfort. Bang in the centre of Kyoto, but still quiet. When we come back to Kyoto, we'll definitely look forward to stay there again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Sep 2023

10/10 Excellent

Manfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a nice feel to it. Very welcoming and helpful to guests. Lots of attractions in walking and biking distance
Stayed 2 nights in Aug 2023
Response from Hotel Resol Kyoto Kawaramachi Sanjo Front Kajita on Sep 5, 2023
Dear Mr/Ms.ManfredThank you for using Hotel Resol Kyoto Kawaramachi Sanjo.We are glad that you were able to relax during your stay.looking forward to seeing you coming again.

10/10 Excellent

Mu-chou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, convenient in every way.
Stayed 6 nights in Aug 2023
Response from Hotel Resol Kyoto Kawaramachi Sanjo Front Kajita on Sep 5, 2023
Mr. Mu-chouThank you for staying at Hotel Resol Kyoto Kawaramachi Sanjo.We are very happy to receive your compliments regarding the hotel's good transportation access and ease of sightseeing.Thank you again for your compliments.We are looking forward to welcoming you again.

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel, muy cerca de estaciones de metro, distrito de compras y distrito de las geishas. El desayuno es bueno, con oferta occidental y europea. Las habitaciones son muy pequeñas y las ventanas están cegadas por dos cortinas, podría llegar a ser un poco claustrofóbico. Es baño también muy pequeño, pero todo muy limpio. La habitación con una sola cama no es para matrimonio, cabe solo una persona aunque cómodamente. Nosotros éramos 4 y tuvimos que comprar una habitación extra para mi hijo, no cabían los dos.
Stayed 3 nights in Aug 2023