Executive lounge

Reviews of Hotel Keihan Kyoto GRANDE

3.5 out of 5
Hotel Keihan Kyoto GRANDE
31 Higashikujyo-nishisannou-cho, Minami, Kyoto, Kyoto

Reviews

8.2

Very good

Rating 10 - Excellent. 399 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Comforter was dirty when we arrived and rooms aren’t sound proof
Stayed 3 nights in May 2024
Response from Hotel Keihan Kyoto Grande GISUSHI on May 27, 2024
Thank you very much for using Hotel Keihan Kyoto Grande.However, we apologize for the inconvenience caused to you regarding the cleaning of your room.We will share this information with all staff members and ensure thorough cleaning to prevent this from happening again in the future.Thank you for taking the time out of your busy schedule to provide us with your valuable feedback.

6/10 Okay

POH YEAN

Travelled with group
Liked: Cleanliness
Only location convenient, need to request then they do daily clean up. This Hotel do not have complimentary of mineral water. Above need to be improve. Won't be consider to stay this Hotel for my next trip to Kyoto.
Stayed 3 nights in May 2024
Response from HOTEL KEIHAN KYOTOGRANDE  on May 24, 2024
Thank you for your kind feedback.We sincerely apologize for giving you an unpleasant impression even though you have chosen to stay with us.We will plan future improvements and the entire staff will strive to offer a pleasant hotel life to our guests.If you visit Kyoto again, we would be delighted to welcome you to our hotel.

10/10 Excellent

Yumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Breakfast was great. Will definitely stay next time.
Stayed 1 night in May 2024
Response from Hotel Keihan Kyoto Grande on May 21, 2024
Thank you very much for staying at our hotel.Also, thank you for taking the time out of your busy schedule to post a review.We're glad that you were satisfied with the overall experience.We will share this review with our staff.We will work hard every day to satisfy as many customers as possible.Also, please use our hotel when you come to Kyoto.All of our staff members look forward to your visit.

6/10 Okay

Satomi

Stayed 2 nights in May 2024
Response from HOTEL KEIHAN KYOTO GRANDE on May 22, 2024
この度、ホテル京阪京都グランデをご利用いただき誠にありがとうございます。今後のサービス向上に努めてまいります。次回のご利用を心よりお待ちしております。

2/10 Terrible

Lida

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t book this hotel. Great location, but there are better options in the area. I booked the first room available with 3 beds for 4 nights and I didn’t know it was a smoking room. It was hard to breathe in the room, it smelled awful and it was dirty. Found hair in the shower, stains on the carpet. They wouldn’t move me to a different room after asking multiple times. I even offered to downgrade to a smaller room but they weren’t helpful at all. I left the hotel after the first night and they didn’t refund me for the remaining nights or the additional payment for breakfast.
Stayed 4 nights in May 2024
Response from Hotel Keihan Kyoto Grande on May 21, 2024
Thank you very much for staying at our hotel.Also, thank you for taking the time out of your busy schedule to post a review.We sincerely apologize for the inconvenience caused during your stay.We will share this review with our staff and will do our best to prevent this from happening again in the future.Recently, many people have been using our hotel, and the hotel continues to be fully booked.We will make improvements such as making it clearer that the reservation information screen is a smoking room.Thank you for your valuable feedback.

10/10 Excellent

Roland M Watanabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in May 2024
Response from Hotel Keihan Kyoto Grande on May 19, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2024
Response from Hotel Keihan Kyoto Grande on May 19, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.

10/10 Excellent

Kyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Hotel Keihan Kyoto Grande on May 15, 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

8/10 Good

Yuko

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location and breakfast buffet was fun. Bathroom was not clean.
Stayed 1 night in May 2024
Response from ホテル京阪 グランデ on May 11, 2024
ご親切な口コミを頂きまして有難うございます。せっかくご滞在いただいたにも関わらず、不快な印象を与えてしまい大変申し訳ございません。今後の改善を図り、スタッフ一同尾お客様の快適なホテルライフのために努力して参ります。また京都にお立ち寄りの際には、当ホテルをご利用頂ければ幸いでございます。

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient, amazing buffet breakfast. Amazing staff The location is by shopping center, convenient store, all kinds of public transportation even domestic buses, by all kinds of restaurants and food, big shopping center. For my next visit for sure I’ll come back to this hotel. Thank you for making a fabulous memory for me! 😍🤗💕💕
Stayed 4 nights in Apr 2024
Response from HOTEL KEIHAN KYOTOGRANDE  on Apr 30, 2024
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hotel Keihan Kyoto Grande on May 15, 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from HOTEL KEIHAN KYOTO GRANDE YAMAMOTO on Apr 17, 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.All of our employees will continue to improve our work every day and strive to provide even greater satisfaction.We look forward to seeing you again soon.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Keihan Kyoto Grande YAMAMOTO on Apr 15, 2024
Thank you very much for staying at Hotel Keihan Kyoto Grande.Did you have a comfortable stay at the hotel?We hope that we were able to relieve the fatigue of your trip even just a little.If you come to Kyoto again, please stay at Hotel Keihan Kyoto Grande.All the staff are looking forward to your next visit.

8/10 Good

Eva

Stayed 5 nights in Apr 2024
Response from ホテル京阪京都グランデ on May 3, 2024
この度はホテル京阪京都グランデにご宿泊頂きましてありがとうございました。また、お忙しい中口コミにご投稿頂きましてありがとうございます。今後も、お客様に喜んでいただけるようにサービスの改善、向上を行ってまいります。

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very good and comfortable
Stayed 2 nights in Apr 2024
Response from Hotel Keihan Kyoto Grande on Apr 12, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024
Response from Hotel Keihan Kyoto Grande on Apr 12, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.

6/10 Okay

Bonnie

Travelled with family and small children
Liked: Staff & service
The hotel location is very close to the train station. Very convenient. However the interior of the hotel room is average. The bathroom reminds me of an airplane restroom, small and poorly made.
Stayed 2 nights in Apr 2024
Response from Hotel Keihan Kyoto Grande on Apr 12, 2024
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in kyoto
Stayed 2 nights in Apr 2024
Response from HOTEL KEIHAN GRANDE on Apr 4, 2024
Thank you for your good comments.We look forward to your next stay.

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation nice clean room and most of all they have tasty buffet breakfast(always changed the menu everyday) the downside they have week wiFi have to use my own which I have rented while in Japan.
Stayed 5 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on Apr 4, 2024
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

Jonnalee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Value and convenience cannot be beat. Excellent customer service from the staff as well.
Stayed 6 nights in Mar 2024
Response from Hotel Keihan Kyoto Grande on Apr 2, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

8/10 Good

Alexander

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Location is very nice. Next to the station and there's a small department store next door that connects to the station. Carpet is absolutely dirty, not sure if they clean it or noy, slippers are absolutely mandatory.
Response from Hotel Keihan Kyoto Grande on Apr 2, 2024
Location is very nice. Next to the station and there's a small department store next door that connects to the station. Carpet is absolutely dirty, not sure if they clean it or noy, slippers are absolutely mandatory.

6/10 Okay

Edwin, Katy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was very basic though.
Stayed 1 night in Mar 2024
Response from HOTEL KEIHAN GRANDE on Apr 1, 2024
Thank you for your good comments.We look forward to your next stay.

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and checking in was pretty easy. The rooms are avergae size and location was super convenient.
Stayed 6 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on Apr 1, 2024
Thank you for your good comments.We look forward to your next stay.

2/10 Terrible

Kurt

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property, most of the rooms smell of smoke. Rooms are not just a little dated, but very dated. Why the location is nice right across the street from Kyoto station, they’re much better offerings and similar locations. Tiny rooms with almost no in room amenities. Do not recommend
Response from Hotel Keihan Kyoto Grande on Apr 2, 2024
We apologize for the inconvenience caused to our customers due to the lack of consideration by the cleaning staff.In the future, we will take measures to improve our hygiene management. We will continue to make improvements to satisfy even more customers. We hope that you will use our hotel again next time.

10/10 Excellent

CHEOK KHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good hotel to stay
Stayed 3 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on Mar 30, 2024
Thank you for your good comments.We look forward to your next stay.

10/10 Excellent

Maria Cessilia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the JR Kyoto station. There’s an underground tunnel pass that leads to the hotel. The room was big and very spacious for 3 people. Lots of amenities and supplies. Easy check in. Staff were very helpful. Free drinks during check in if you’re a N Expedia VIP member. The hotel is actually next to a bus station ( airport bus) and a mall with a lot of restaurants and shops.. Don Quixote is on the 2nd floor which is tax free..
Response from HOTEL KEIHAN GRANDE on Mar 30, 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.Our hotel is located right next to Kyoto Station and has been highly rated by many customers.We will continue to take advantage of our location and strive to be a hotel that provides a more comfortable stay for our customers.We look forward to seeing you again.

8/10 Good

Leo Tung Hing

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
GOOD: There were complimentary drinks available during the afternoon and evening. The breakfast buffet offered a variety of food. It was also located at a very convenient area next to Tokyo Station, including an underground passageway that lead directly into the station. As a family of four, we stayed in the room for four people, and it was larger than most Japanese hotel rooms. The staff were very nice and friendly. NEEDS IMPROVEMENT: The bathroom had a pungent urine odour that would not go away even after cleaning. The carpets were dirty even after vacuuming; we observed that this was mainly an issue due to the faulty vacuum cleaners, and not the cleaning staff. The garbage bin was too small, not enough for four people; we would recommend to include at least 2 garbage bins for this room. Additionally, there were no chairs or tables, so it was inconvenient to eat or do work.
Stayed 3 nights in Feb 2024
Response from HOTEL KEIHAN GRANDE on Mar 30, 2024
Thank you for staying at our hotel and for your valuable review. We apologize once again for the inconvenience caused.We will strive to improve our business based on the valuable opinions we receive.All of our staff are looking forward to seeing you again in Kyoto.

8/10 Good

Allyson

Liked: Staff & service, property conditions & facilities
Very nice over night stay
Stayed 1 night in Mar 2024
Response from HOTEL KEIHAN GRANDE on Mar 30, 2024
Thank you for staying at our hotel and for your valuable review. All of our staff are looking forward to seeing you again in Kyoto.

10/10 Excellent

Ritvik

Stayed 2 nights in Mar 2024
Response from HOTEL KEIHAN KYOTO GRANDE YAMAMOTO on Apr 17, 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.All of our employees will continue to improve our work every day and strive to provide even greater satisfaction.We look forward to seeing you again soon.

10/10 Excellent

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was great and friendly. I dod feel one staff member lied and said they were booked on a massage when they brought the paperwork out to fill but other than that, overall great stay.
Stayed 5 nights in Mar 2024
Response from Hotel Keihan Kyoto Grande on Apr 2, 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.We apologize for the inconvenience caused to you regarding the reception staff's response. We will continue to make improvements so that more customers can use our service comfortably. We look forward to seeing you again.

10/10 Excellent

Raquel

Stayed 5 nights in Mar 2024
Response from HOTELKEIHAN GRANDE on Mar 26, 2024
Thank you for your good comments.We look forward to your next stay.

10/10 Excellent

Hanz Zoilo, San Jose

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on Mar 13, 2024
Thank you for your good comments.Please come visit Kyoto again. .We look forward to your next stay.

10/10 Excellent

Hong kian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here, like the location, the bed and tge hotel bf. Will back again if i visit kypto.
Stayed 2 nights in Feb 2024
Response from Hotel Keihan Kyoto Grande on Mar 3, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from HAYASHI on Feb 27, 2024
良い評価を頂きましてありがとうございます。次回のご宿泊をお待ちしております。

6/10 Okay

Alexei, Redmond

Disliked: Amenities
Stayed 2 nights in Feb 2024
Response from Hotel Keihan Kyoto Grande on Mar 20, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

10/10 Excellent

kaye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from HAYASHI on Feb 23, 2024
Thank you for your good comments.Please come visit Kyoto again. .We look forward to your next stay.

8/10 Good

CHUI HA

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from HAYASHI on Feb 18, 2024
非常感謝您這次入住本飯店。並感謝您協助投稿文章至口碑網站。今後,我們全體工作人員也會每天都致力於改善業務內容,努力讓客人更加滿意。期待您再次光臨。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Bruce

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Disappointed
Stayed 1 night in Feb 2024
Response from Hotel Keihan Kyoto GRANDE HIRAYABU on Feb 13, 2024
Thank you very much for staying at Hotel Keihan Kyoto Grande.We sincerely apologize for not being able to provide you with satisfactory service during your stay.We will share your reviews throughout the company and strive to improve our services.Thank you for taking the time out of your busy schedule to post.

8/10 Good

Rishabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Keihan Kyoto GRANDE on Feb 10, 2024
Thank you for staying at Hotel Keihan Kyoto Grande.Thank you for your review.If you have another opportunity, we look forward to your reservation.

8/10 Good

Karen

Travelled with family
We loved the location - great being next to the station for getting around. The staff were lovely and the breakfast was great my daughter is gluten free and allergens were clearly marked and there was a lot she could eat. Our only negative was the hardness of the beds. Took a few nights to get used to.
Stayed 4 nights in Feb 2024
Response from Hotel Keihan Kyoto Grande on Feb 9, 2024
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

Romeo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, the hotel is close to everything, and clean area
Stayed 2 nights in Feb 2024
Response from TAMURA on Feb 6, 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Keihan Kyoto Grande on Jan 19, 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024
Response from Hotel Keihan Kyoto Grande on Jan 19, 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

6/10 Okay

Wai Yan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Keihan Kyoto Grande on Jan 13, 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

8/10 Good

Soon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a great hotel that near transport. Only issue I have is the hotel did not check the in-room safe is working until I advise them. After they replaced the safe, it malfunctioned again with my valuables stuck in the safe. It would be terrible experience if I did not check the safe the prior night. I may have missed the upcoming train the next morning.
Stayed 3 nights in Jan 2024
Response from HOTEL KEIHAN KYOTO GRANDE on Jan 9, 2024
Thank you for your kind review.We apologize for any inconvenience caused by the safe during your stay.We will continue to make improvements in the future, and all of our staff will work hard to ensure a comfortable hotel life for our guests.We hope that you will use our hotel again when you come to Kyoto.

8/10 Good

Kaushik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stay was good. Area wise it is very close to Kyoto station which makes it very convenient. It also has lot of restaurants and shopping options around hotel. Breakfast in hotel was average.
Stayed 4 nights in Jan 2024
Response from HOTEL KEIHAN KYOTO GRANDE on Jan 9, 2024
Our establishment is located very close to Kyoto Station, with shops and restaurants adjacent to the hotel as well. We are grateful to our customers for the high regard they have expressed for our location. We hope we can continue to make the most of the location and strive to provide the best possible experience to our customers.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and helpful. One thing we would like to have in the room was a microwave.
Stayed 2 nights in Dec 2023
Response from Hotel Keihan Kyoto Grande on Jan 8, 2024
Thank you for staying with us. Microwave ovens are at the center of aging in various fields. We apologize for the inconvenience caused due to the lack of explanation from our staff.

8/10 Good

Nien Hwa, SINGAPORE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very conveniently near train station, shopping and food.
Stayed 6 nights in Dec 2023
Response from ホテル京阪京都グランデ 宜壽次 on Dec 17, 2023
Thank you very much for using Hotel Keihan Kyoto Grande.We would also like to thank you for your feedback regarding your stay.All of our staff are relieved to hear that you enjoyed your stay this time.Our hotel is very close to Kyoto Station, about a 1-minute walk, and one of our major features is that it has good access to transportation, shopping, and restaurants.We hope that you will use our hotel as a base for sightseeing when you visit Kyoto again.We will continue to strive to further improve our services so that everyone who visits us can create wonderful memories of Kyoto.All of our staff are looking forward to your next visit.Hotel Keihan Kyoto Grande GISUSHI

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from ホテル京阪京都グランデ 宜壽次 on Dec 9, 2023
この度はホテル京阪京都グランデをご利用いただき、誠にありがとうございます。また、ご滞在のご評価をいただきありがとうございます。今後とも、お客様によりご満足いただけるホテルを目指し、サービスの向上と改善に努めて参ります。ご投稿者様と再会できますことを、スタッフ一同心よりお待ち申しております。