Junior Suite | View from property

Reviews of Park Inn by Radisson Kyiv Troyitska

4 out of 5
Park Inn by Radisson Kyiv Troyitska
55 Velyka Vasylkivska, Kyiv

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 254 reviews" "
Rating 8 - Good. 73 out of 254 reviews" "
Rating 6 - Okay. 14 out of 254 reviews" "
Rating 4 - Poor. 6 out of 254 reviews" "
Rating 2 - Terrible. 6 out of 254 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Talal

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Nadiya Bovsunovska on Dec 13, 2021
Dear Talal, Thank you very much for completing survey! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Slawomir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Kyiv
Convenient, clean hotel in a nice location. Close to restaurants.
Stayed 4 nights in Oct 2021
Response from Nadiya Bovsunovska on Oct 22, 2021
Dear Slawomir, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Hussain, Dhahran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent across the board. Metro station is outside the hotel . Close to a major intersection with Bus stops. Restaurants and grocery stores near by. Very busy tourist area and can reach to almost all tourist areas .. highly recommended.. hotel breakfast is not the best and recommend LVIV croissant or Havana coffee shop across the street
Stayed 3 nights in Oct 2021
Response from Nadiya Bovsunovska on Oct 19, 2021
Dear Hussain, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Pussvee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2021
Response from Nadiya Bovsunovska on Oct 5, 2021
Dear Pussvee, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Pussvee

Stayed 1 night in Sep 2021

4/10 Poor

Abdulhameed

Travelled with family
Disliked: Cleanliness
Shower is not good , water spread over the toilet. The lobby of the hotel is dirty, smell like toilet. They do not welcome people.
Stayed 1 night in Sep 2021
Response from Nadiya Bovsunovska on Sep 22, 2021
Dear Abdulhameed, Please accept our sincere apologies for any inconveniences during your stay with us! We will be happy to welcome you back one day, and will make sure you have much more pleasant and comfortable stay with us! Best Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Nadiya Bovsunovska on Sep 22, 2021
Dear Guest, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

8/10 Good

Nav

Stayed 4 nights in Sep 2021

2/10 Terrible

Fadi

Disliked: Staff & service
Stayed 4 nights in Sep 2021
Response from Nadiya Bovsunovska on Sep 22, 2021
Dear Fadi, Please accept our sincere apologies for any inconveniences during your stay with us! We will be happy to welcome you back one day, and will make sure you have much more pleasant and comfortable stay with us! Best Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is located in very convenient location close to the city center and all public transportation
Stayed 6 nights in Aug 2021
Response from Nadiya Bovsunovska on Aug 18, 2021
Dear Guest, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Erhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
All was good. Staff is very friendly, responsive and cooperative. Thanks to All. I wish lobby cafe & bar area would be bigger.
Stayed 4 nights in Jul 2021
Response from Nadiya Bovsunovska on Jul 19, 2021
Dear Erhan, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Nadiya Bovsunovska on Apr 13, 2021
Dear Guest, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Rooms Division Manager

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Room was large enough and so was the bathroom. The bed was comfortable. WiFi worked well. I will definitely stay there again.
Stayed 2 nights in Feb 2021
Response from Nadiya Bovsunovska on Feb 26, 2021
Dear Timothy, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Ahmet Alp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice/professional hotel and very friendly front office employees. Recommend it both for family and solo trips
Stayed 7 nights in Feb 2021
Response from Nadiya Bovsunovska on Feb 19, 2021
Dear Ahmet Alp, Thank you very much for such a wonderful review and a high score! Looking forward to welcoming you back one day! Best Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Wallace, Colorado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and plenty of shopping nearby also great staff, esquisit staff and lobby. 5 star quality
Stayed 1 night in Dec 2020
Response from Nadiya Bovsunovska on Dec 15, 2020
Dear Wallace, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020
Response from Nadiya Bovsunovska on Dec 14, 2020
Dear Guest, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location, price, service and staff are excellent, stay at hotel a few times,
Stayed 1 night in Nov 2020
Response from Nadiya Bovsunovska on Nov 27, 2020
Dear Guest, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Jack, Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, easy to access anywhere, clean and comfortable, staff is friendly, staying this hotel a few times.
Stayed 2 nights in Nov 2020
Response from Nadiya Bovsunovska on Nov 23, 2020
Dear Jack, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

8/10 Good

Fabrizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean central hotel
Stayed 1 night in Nov 2020
Response from Nadiya Bovsunovska on Nov 17, 2020
Dear Fabrizio, Thank you very much for completing survey! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

8/10 Good

Fabrizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Nadiya Bovsunovska on Nov 13, 2020
Dear Fabrizio, Thank you very much for completing survey! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Kevin J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 9 nights in Oct 2020
Response from Nadiya Bovsunovska on Oct 28, 2020
Dear Kevin J, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Nadiya Bovsunovska on Oct 19, 2020
Dear Anonymous, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2020
Response from Nadiya Bovsunovska on Oct 13, 2020
Dear Ann, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

8/10 Good

Michael, Rockville, MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid establishment, solid 4 stars. Very good location, (subway about 100 meters), clean and comfortable rooms, attentive and friendly stuff. No negative feedback.
Stayed 3 nights in Sep 2020
Response from Nadiya Bovsunovska on Sep 28, 2020
Dear Michael, Thank you very much for completing survey! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Tafara

Liked: Staff & service
Stayed 1 night in Aug 2020
Response from Nadiya Bovsunovska on Aug 27, 2020
Dear Tafara, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Nadiya Bovsunovska Front Office Manager

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Juris Zudovs on Feb 17, 2020
Dear Joel, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Juris Zudovs General Manager

10/10 Excellent

JaYO, Texas USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Heated bathroom floors. Friendly bar. Great housekeeping.
Stayed 4 nights in Jan 2020
Response from Juris Zudovs on Feb 5, 2020
Dear JaYO, Thank you for completing the survey! Thank you for such a nice score! We look forward to welcoming you again soon! Kind Regards, Juris Zudovs General Manager

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If a guest lost a key-card, the prior key must be DISABLED. I’ve seen thugs following me almost to my room with the card I lost - it’s not safe.
Stayed 3 nights in Jan 2020
Response from Juris Zudovs on Jan 27, 2020
Dear Norman, As soon as guest requests to provide a new key-card the previous one stops working automatically. We would appreciate if your could clarify the room number and your accommodation dates, so we would be able to look in to the issues more detailed. Best Regards, Juris Zudovs General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from Juris Zudovs on Jan 21, 2020
Dear Anonymous , Thank you for completing the survey! We look forward to welcoming you again soon! Regards, Juris Zudovs General manager

8/10 Good

Chun Yin

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Juris Zudovs on Jan 9, 2020
Dear Anonymous, Thank you for completing the survey! We look forward to welcoming you again soon! Regards, Juris Zudovs General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Juris Zudovs on Dec 9, 2019
Dear Anonymous, Thank you for completing the survey! Thank you for such a nice score! We look forward to welcoming you again soon! Regards, Juris Zudovs General Manager

10/10 Excellent

Bill, Atlanta, GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Metro, the cities fastest public transportation and convenient yo bery good restaurants
Stayed 3 nights in Nov 2019
Response from Juris Zudovs on Nov 15, 2019
Dear Bill, Thank you for completing the survey! Thank you for such a nice score! We look forward to welcoming you again soon! Regards, Juris Zudovs General manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy
Just an overnight get-a-way with a girlfriend. Comfortable and convenient.
Stayed 1 night in Nov 2019
Response from Juris Zudovs on Nov 12, 2019
Dear David, Thank you for completing the survey! We look forward to welcoming you again soon! Regards, Juris Zudovs General Manager

10/10 Excellent

JohnPayne, Olney ill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to think staff, very friendly and helpful. Stayed 2 weeks all experience were positive, had breakfast in hotel good variety, was a little pricey, but good. Had room services a couple times very good .
Stayed 13 nights in Oct 2019
Response from Juris Zudovs on Nov 11, 2019
Dear JohnPayne, Thank you for completing the survey! Thank you for such a nice score! We look forward to welcoming you again soon! Regards, Juris Zudovs Director General

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Juris Zudov on Nov 11, 2019
Dear Anonymous, Thank you for completing the survey! Thank you for such a nice score! We look forward to welcoming you again soon! Regards, Juris Zudov Director General

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No property parking. Must use pay garage. Do not park on street. Car will be towed; I know from experience.
Stayed 7 nights in Oct 2019
Response from Juris Zudovs on Nov 11, 2019
Dear Anonymous, Thank you for your feedback! Unfortunately there is really no parking in the hotel itself, however, there is an underground one just across the main entrance, for a very appropriate price :) We do hope that you have still enjoyed the hotel and the city, and will have a pleasure to host you back one day! Regards, Juris Zudovs General Manager

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Juris Zudovs on Nov 7, 2019
Dear James, Thank you for completing the survey! We look forward to welcoming you again soon! Regards, Juris Zudov Director General

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was main reason for choosing this property as was the price. The property was on a very good internet offer. Breakfast and bar prices were expensive especially at Ukrainian prices.
Stayed 4 nights in Oct 2019
Response from Juris Zudovs on Oct 21, 2019
Dear Anonymous, Thank you very much for completing survey! Our prices in the restaurant and bar are average comparing to other hotels of the same category located in the center of the city. Luckily, there are plenty of alternative options for dining around with the variety of prices. Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Juris Zudovs on Oct 21, 2019
Dear Richard, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager

10/10 Excellent

Glenn, great

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base for Kiev
I will definitely stay here again if I return to Kiev. It was in a great location right near the metro and walking distance to downtown sights. I loved the view and the cleanliness and wifi was outstanding.
Stayed 2 nights in Aug 2019
Response from Juris Zudovs on Oct 18, 2019
Dear Glenn, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Juris Zudovs General Manager

10/10 Excellent

Russell

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has excellent service, except one day during my stay housekeeping missed my room. The location is great.
Stayed 3 nights in Oct 2019
Response from Juris Zudovs on Oct 15, 2019
Dear Marcela, Thank you very much for your feedback! Please accept our apologies for missing your room once during your stay - we will make sure it will not happened again In future! Looking forward to welcoming you back one day! Best Regards, Juris Zudovs General Manager

8/10 Good

Verified traveller

Liked: Staff & service
Nothing to say. I’m satisfied with everything. Location is okay.
Stayed 3 nights in Oct 2019
Response from Juris Zudovs on Oct 9, 2019
Dear Anonymous, Thank you very much for completing survey! Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Juris Zudovs on Oct 9, 2019
Dear Anonymous , Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Juris Zudovs on Sep 24, 2019
Dear Anonymous, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly In the last day they forget to clean room
Stayed 4 nights in Sep 2019
Response from Juris Zudovs on Sep 23, 2019
Dear Anonymous, Thank you very much for completing survey! Thank you for such a nice score! Please accept our apologies for missing the cleaning on your last day - our Executive housekeeper has already been informed and will proceed with the further investigation. Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Juris Zudovs on Sep 7, 2019
Dear Anonymous, Thank you very much for completing survey! Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager

10/10 Excellent

Vova

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+
Stayed 1 night in Aug 2019
Response from Juris Zudovs on Sep 3, 2019
Dear Vova, Thank you very much for completing survey! Thank you for such a nice score! Looking forward to welcoming you back soon! Regards, Juris Zudovs, General Manager