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Reviews of University of British Columbia - UBC Okanagan Campus

1.5 out of 5
University of British Columbia - UBC Okanagan Campus
1255 International mews, Kelowna, BC

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 701 reviews" "
Rating 8 - Good. 264 out of 701 reviews" "
Rating 6 - Okay. 112 out of 701 reviews" "
Rating 4 - Poor. 36 out of 701 reviews" "
Rating 2 - Terrible. 32 out of 701 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Staff & service
Cheap and clean university dorm accomodation. Single bed, small room, no TV. Very new and very clean. Convenient for the Kelowna airport, which is almost in walking distance. Would probably be nosy during the school year. I stayed there in summer, the night before a flight. $77 stay for a single room with clean private bathroom. Beds are high off the ground and the AC vents are at your head when you sleep. Otherwise, no complaints.
Stayed 1 night in May 2024
Response from Conference Assistant on May 25, 2024
Hello Robert, thank you very much for your detailed review! We appreciate your time for that. We're happy that you found our university accommodation clean and conveniently located near Kelowna airport. We also appreciate your understanding on the amenities we provide.We hope to welcome you again!

10/10 Excellent

Kana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much.
Stayed 1 night in May 2024
Response from Conference Assistant on May 25, 2024
Hello Kana, thank you for your great review! You are most welcome, and we hope to see you stay with us again!

6/10 Okay

Yash

Travelled with group
No food nearby
Stayed 2 nights in May 2024
Response from Conference Assistant on May 24, 2024
Hi Yash, thank you for your leaving a review! We apologize for the inconvenience regarding the limited food options nearby, and we welcome you to ask our front desk team for the next best options.

10/10 Excellent

Boya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you have a car. I felt safe walking around the campus because you can see a security car at the entrance all the time.
Stayed 4 nights in May 2024
Response from Conference Assistant on May 23, 2024
Hi Boya, thank you for your positive review! We're delighted to hear that you had a great stay and felt safe walking around the campus. Our security team works hard to ensure a secure environment for all our guests. We hope to welcome you back soon! :)

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that there was no food available on campus, everything was closed for the long weekend.
Stayed 2 nights in May 2024
Response from Conference Assistant on May 23, 2024
Hello Victoria, thank you for your feedback! We apologize for the inconvenience regarding the limited food options available around campus. We're currently exploring ways to improve dining options for our guests and appreciate your understanding. We also welcome you to ask our front desk team for the next best options and also their favorite restaurants and cafes to try!

8/10 Good

JING YANG

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms
Stayed 2 nights in May 2024
Response from Conference Assistant on May 20, 2024
Hello Jing Yang, thank you for your feedback! We are very glad to hear that you found the rooms as nice and clean. We hope to see you again soon!

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Conference Assistant on May 23, 2024
Hi Roberta, thank you for the great review! We hope to see you again!

8/10 Good

angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
In all, for the cost, it is great however not close to decent food options (or any after 4:00).
Stayed 3 nights in May 2024
Response from Conference Assistant on May 19, 2024
Hello Angela, thank you for your feedback! We are glad that you found our accommodation to be a great value. We apologize for the inconvenience regarding the limited food options available after 4:00 PM. We're currently exploring ways to improve dining options for our guests and we appreciate your understanding.Thank you for staying with us!

10/10 Excellent

Chenguang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation place to stay in, 20 minutes drive to downtown, very quiet and take a campus walk in here. The reception and check in bulding is different from the room building, visitors must pay attention to, and there is barely no parking place for you when you finish your checking paperwork. The suite room is lovely and well maintained. Fully geared kitchen, cooking top, oven, coffee maker and hot water kettle, bathroom is big and clean, there are some scratches on the wall but not impact the mood. Lots of cute groundhogs meet you in the morning in the parking lot, make you a great beginning of your day. No TV may be the only down part for kids, but not for me, I have a small portable projector, just using the very white wall to be a perfect theater. If you are a road trip and need to stay in Kelowna, this is a very good place to stay, near by the airport, and a kangaroo zoo park.
Stayed 2 nights in May 2024
Response from Conference Assistant on May 17, 2024
Hello Chenguang,Thank you very much for your amazing review! We're so thrilled to hear that you enjoyed your stay at our accommodation. We're glad you appreciated the well-maintained suite and the atmosphere overall, especially the cute groundhogs!We apologize for any inconvenience caused by the separate check-in building and the limited parking near the reception. We will look into ways to improve this aspect for our guests.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very hard time locating the unit. I was tired tired tired. Missed the stairwell and then walked very far out of my way with my suitcase. It was dark when I checked in. A ride via golf cart- would have been amazing. Still. Great price and convenience and loved staying on campus.
Stayed 3 nights in Jun 2023

10/10 Excellent

WEI-MIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean cozy hotel with whole set of kithchenitte for your convinence in a beautiful university campus make it a perfect choice for accomodation for vacation
Stayed 1 night in Aug 2023

8/10 Good

Darleen, Nelson

Stayed 1 night in Aug 2023

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great for my staying.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

layla

Stayed 1 night in Aug 2023

2/10 Terrible

Lesley-Ann

Disliked: Cleanliness

10/10 Excellent

Marian

Stayed 1 night in Aug 2023

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to reserve, and flexible hours to accomodate if you would be arriving later than the 4pm checkin time. I inquired about checking in late as my flight wouldnt be landing in at around 10pm. I got a response within minutes. The staff were so friendly, and helpful. The room was cozy, clean and had everything you needed to freshen up. The campus was beautiful to walk around in the morning. Definitely would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep in mind this is a dorm so single beds, no hair dryer, room fridges, TVs etc. good value if that works for you.
Stayed 3 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was affordable accommodation for an expensive time of year. All you need is a nice safe and clean space to rest your head.
Stayed 2 nights in Aug 2023

8/10 Good

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good facilities for the price. We enjoyed our stay. Unfortunately, we left our keys in the unit - on the coffee table, presuming they would be found there by staff. We received a call, requesting their return or a fine of $25 per set. Not good.
Stayed 1 night in Aug 2023

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure what to expect but my husband and I were pleasantly surprised at how nice the room and grounds were.
Stayed 1 night in Aug 2023

10/10 Excellent

Nivine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2023

4/10 Poor

Avtar

Disliked: Cleanliness, property conditions & facilities
No room service and cleaning once’s 1 week not every day
Stayed 2 nights in Aug 2023

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

BRUNO, ST. CATHARINES

Stayed 1 night in Aug 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded our expectations. It was one of the cheapest accommodation we could find. Its was basic but clean and spacious. I can see UBC students enjoying their stay here, as we did. We would definitely stay here again. Need a vehicle as nothing is walkable, and food is in downtown Kelowna.
Stayed 1 night in Aug 2023
Response from Conference Assistant on Aug 13, 2023
Hi Joseph, thank you for writing a review of your experience staying with us on campus. We are proud to be able to offer quality accommodations for a competitive price here in the Okanagan, and we are so glad to hear that you enjoyed your time with us! For guests who do not have vehicles we recommend checking out the BC Transit bus lines that connect the university to downtown Kelowna :) We hope to have you stay with us again sometime.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here and would recommend to solo or younger travellers
Stayed 3 nights in Aug 2023
Response from Conference Assistant on Aug 13, 2023
Hi Madison, we are so glad to hear that your enjoyed your time with us on campus and we agree that many our suites are perfect for people travelling! We hope to have you stay with us again in the future.

8/10 Good

douglas

It is very close to the airport. Staff are friendly. Very few options in close proximity for eating
Stayed 3 nights in Aug 2023
Response from Conference Assistant on Aug 13, 2023
Hi Douglas, we are happy to hear you had a pleasant stay with us. Our staff will be so happy to hear they were a highlight of your stay :) We hope to have you stay with us on campus again!

10/10 Excellent

PAUL JOSEPH BENEDICT A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but nice and comfortable. Affordable accommodation in the Kelowna area.
Stayed 2 nights in Aug 2023
Response from Conference Assistant on Aug 13, 2023
Hi Paul, we are glad to see that your stay with us was comfortable and affordable! We hope to have you stay with us again in the future.

10/10 Excellent

Marie-Andrée

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place
Stayed 2 nights in Aug 2023
Response from Conference Assistant on Aug 13, 2023
Hi Marie-Andree, we appreciate you taking the time to leave a review of your stay. We are so happy to hear that your stay was fantastic and we hope to have you stay with us again!

8/10 Good

Christina

Stayed 5 nights in Jul 2023

10/10 Excellent

Rosa

Stayed 3 nights in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
quiet! Best sleep I had on my vacay!
Stayed 2 nights in Jul 2023
Response from Conference Assistant on Aug 6, 2023
Hi Catherine, thank you for reviewing your accommodation on campus. We are so happy to hear that you had a restful and comfortable stay! We hope to have you stay with us again in the future!

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room, clean and comfortable.
Stayed 1 night in Aug 2023
Response from Conference Assistant on Aug 6, 2023
Hi Bob, we are happy to hear that your room was clean and comfortable for your stay with us! We hope to have you stay with us again in the future!

10/10 Excellent

Rosann

Stayed 1 night in Jul 2023

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Parking could be easier, but facilities themselves are good!
Stayed 2 nights in Jul 2023
Response from Conference Assistant on Aug 6, 2023
Hi Dwayne, thank you so much for leaving a review of your stay with us, we are so happy to hear that you enjoyed the facilities and that you had a pleasant stay with us!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin, Toronto

Stayed 2 nights in Jul 2023

6/10 Okay

Ruiyi

Stayed 4 nights in Jul 2023

10/10 Excellent

Liusan

Very affordable yet comfortable place to stay,
Stayed 1 night in Jul 2023
Response from Conference Assistant on Jul 30, 2023
Hi Luisan, we are happy to hear that we were able to offer you a comfortable stay at an affordable stay here in the Okanagan. We hope to have you stay with us again in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Conference Assistant on Jul 31, 2023
Hi Kenneth, we are glad to see that you enjoyed your stay with us on campus and we hope to have you stay us again in the future.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very peaceful quiet surroundings
Stayed 2 nights in Jul 2023
Response from Conference Assistant on Jul 30, 2023
Hi Peter, we are glad to hear that you enjoyed a peaceful stay with us on campus. We hope to have you stay with us again in the future.

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
The unit was not clean
Stayed 7 nights in Jul 2023
Response from Conference Assistant on Jul 30, 2023
Hi Ali, thank you for understanding that accidents can happen and we appreciate you working with us to move you to a clean room for the remainder of your stay.

8/10 Good

Ming

Stayed 1 night in Jul 2023