2/10 Terrible
Steven, Victoria
Travelled with partner
May 27, 2024
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Too much to list but here goes some of it… they are renovating the entire hotel including the suite you will be in (we had Do Not Disturb on our door yet the front seat phoned us at 9am to tell us that a worker from the hotel would be coming in to install shampoo/conditioner containers into the wall (we were checking out the next day and apparently that couldn’t wait).
Next, zero towel bars so you have to put them on the floor was the only option. No bathtub in rooms (removed and replaced with showers) nowhere to put your soap as the only spot for it is slanted and it falls off.
Shelf to charge your phone in the room was not attached firmly to the wall and placing the iPhone on it caused it to fall off the wall.
The door to the room is not lined up and you could see out into the hallway at side plus the deadbolt doesn’t work as the door is offset.
The bathroom sink is 7 inches in from the edge causing a huge mess when washing/brushing your teeth, etc.
The TV when turned on had a welcome message but to a different name. The same TV turned on (by itself) at 8:30am the next morning with a welcoming message to us again but again was not our name at all nor the name from the night before.
We were awaken each day of our 4 night stay by drilling and hammering that went on constantly between 8am to 4pm daily!
We came (home) to the hotel on our 3rd night around 9:30pm and there was a homeless/drugged individual hanging out inside the front entrance … this is all that will fit.
Steven
Stayed 4 nights in May 2024