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Reviews of Hampton Inn Jonesboro

2.5 out of 5
Hampton Inn Jonesboro
2900 Phillips Dr, Jonesboro, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 510 reviews" "
Rating 8 - Good. 159 out of 510 reviews" "
Rating 6 - Okay. 62 out of 510 reviews" "
Rating 4 - Poor. 18 out of 510 reviews" "
Rating 2 - Terrible. 14 out of 510 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in May 2024

10/10 Excellent

Carman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hampton in Jonesboro, AR! Whittney at the reception desk was super friendly!
Stayed 1 night in May 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit dated in its decor, but it’s kept in excellent condition everywhere. Clean and neat!!! Comfortable and conveniently located. Friendly and courteous staff! I would definitely stay there again if my wife were not with me. If she is, then probably one of the newer properties in the immediate area, though they are higher priced.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
No muss, no fuss as expected at a Hampton.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and efficient
Stayed 1 night in Apr 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

2/10 Terrible

Todd

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in manager was very friendly and welcoming.
Stayed 1 night in Feb 2024

10/10 Excellent

Rendi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Our favorite part was the very good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Room was very nice, staff fantastic
Stayed 2 nights in Feb 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was so friendly and helpful 🙂
Stayed 1 night in Jan 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Phil

Stayed 2 nights in Dec 2023

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Charles

We showed up with our payment receipt and was notified by the desk clerk that our reservation had been cancelled. He said Expedia had confirmed our reservation with someone named “Austin “ and Austin had called them and canceled the reservation. So we didn’t get a room and hope we will be able to get our payment refunded.
Stayed 1 night in Sep 2023

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent facility. What more can I say.
Stayed 1 night in Oct 2023

10/10 Excellent

darrell

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Zakkary

Stayed 1 night in Oct 2023

8/10 Good

Heather

Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Great customer service.
Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good price. Front desk employees were really helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

JoAnn

Travelled with family
Liked: Staff & service, amenities
Older hotel. Common areas were pretty worn & dirty, but room was more updated & very clean. Very quiet stay. Staff were super friendly & helpful. 24/7 coffee & coffee makers in room. Free breakfast was added bonus.
Stayed 1 night in Sep 2023

6/10 Okay

tina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checked my father inlaw in his room and need a second room. Guy behind the desk didn't even look just said he was sold out. Got on this website and booked another room within 10 mins of getting my father inlaw settled into his room. Morning staff very cordial and friendly. Breakfast was decent.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointing because I use the Expedia website and I had to pay over $40 more than I would have if I would have just called the hotel directly. My brother who stayed the same night that I did paid $43 less because he book directly through the hotel. I used a third-party… Expedia and I was charged a whole lot more. The hotel cannot make adjustments and give me the same price because I booked through a third-party. Very disappointing especially when you’re sold the idea of using Expedia will get you the best price
Stayed 1 night in Sep 2023

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

karen

Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with family
Stayed 1 night in Aug 2023

10/10 Excellent

Cara, Richardson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, warm customer service, delicious and well stocked breakfast. We had a wonderful stay and would definitely return if we were in the area.
Stayed 1 night in Jul 2023

10/10 Excellent

Britton

Stayed 1 night in Mar 2023

10/10 Excellent

Stan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying there again
Stayed 1 night in Mar 2023

10/10 Excellent

MARIO A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas, The Villages

Liked: Cleanliness, staff & service
Cleanliness, goodbreakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas, The Villages

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Great location. Would stay there again.
Stayed 1 night in Mar 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

David, Papillion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, loved the digital key option.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to live to STAY
The stay was amazing. The cashier was very nice and she gave us a tour. She also let us know what was included and not. The king size bed was my best and so comfortable. The room was very clean. The bathroom was clean and roomy. I will recommend this place to everyone who wants a great stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2023

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short cut renovations….
Pros: Newly renovated, nice and clean. Cons: only one elevator, old “low to the ground “ toilets, old shower head got everything wet in the bathroom except me. Tables and chairs in the breakfast area are very short, low to the ground. A lot of people were complaining about them.
Stayed 1 night in Jan 2023

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay tremendously. Very clean room and very delicious breakfast.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , only stayed one night .

6/10 Okay

Shawn

Travelled with family and small children
This room does not sleep 3 like I was quoted , instead of a hideaway bed I have two kids in my bed.
Stayed 1 night in Dec 2022

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Sanoya

Liked: Cleanliness, staff & service, property conditions & facilities
I was EXTREMELY impressed with the COVID protocols that were in place. While masks are no longer needed, the attention placed on making sure the hotel remained sanitized, was very evident. My room was clean, the staff was very courteous, and the hot breakfast was great! I will most certainly be staying here for future visits.
Stayed 3 nights in Nov 2022

8/10 Good

Ronald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a roach in our room
Stayed 2 nights in Oct 2022