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Puerta Del Mar Hotel

2.5 star property
Family-friendly hotel with 2 outdoor pools and fitness center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Puerta Del Mar Hotel

Photo gallery for Puerta Del Mar Hotel

Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas
1 bedroom, premium bedding, down comforters, in-room safe
Fridge, microwave, stovetop, espresso maker
1 bedroom, premium bedding, down comforters, in-room safe

Overview of Puerta Del Mar Hotel

Reviews
7.4

Good

Popular amenities

  • Pool
  • Hot tubHot tubHot tub
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO, 40880
  • Popular LocationEl Palmar Beach14 min walk
  • Popular LocationMarina Ixtapa2 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)27 min drive
  • Popular LocationLa Ropa Beach28 min drive
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Yard
Balcony
Individually decorated
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Master suite

Master suite

Master suite

Highlights

Yard
Balcony
Individually decorated
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Suite Junior

1 bedroom, premium bedding, down comforters, in-room safe

Double Suite Junior

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Double Suite Deluxe

1 bedroom, premium bedding, down comforters, in-room safe

Double Suite Deluxe

  • Sleeps 6
  • 2 Twin Beds, 2 Twin Sofa Beds and 1 King Bed

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The price is CA $137
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About the area

Ixtapa

Located in Ixtapa, Puerta Del Mar Hotel is in the city center and near the beach. The area's natural beauty can be seen at El Palmar Beach and La Ropa Beach. Traveling with kids? Consider Magic World Aquapark and Magic World Aquatic Park. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.
Visit our Ixtapa travel guideOpens in a new window

What's nearby

  • El Palmar Beach - 14 min walk
  • Delfiniti - 18 min walk
  • Marina Ixtapa - 2 min drive
  • Linda Beach - 23 min drive
  • La Ropa Beach - 28 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 26 min drive

Restaurants

  • Casa Morelos Mexican Seafood - 5 min walk
  • Señor Frog's - 6 min walk
  • Deborah's Restaurant - 5 min walk
  • The General's Sports Bar & Restaurant - 5 min walk
  • La Raiz de la Tierra - 4 min walk

About this property

Puerta Del Mar Hotel

Family-friendly hotel in the city center
El Palmar Beach is located near Puerta Del Mar Hotel, which provides a poolside bar, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant, Los Molcajetes, offers breakfast, lunch, dinner, and garden views. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with a waterslide and pool umbrellas
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Smoke-free premises, a front-desk safe, and tour/ticket assistance
  • A porter/bellhop, luggage storage, and a 24-hour front desk
Room features
All guestrooms are individually decorated, and include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Childcare services and cribs/infant beds
  • Down comforters and sofa beds
  • Shared bathrooms with in-room sink with showers and free toiletries
  • 21-inch flat-screen TVs with premium channels
  • Private yards, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Los Molcajetes

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 6 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Shared bathroom (in-room sink)
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 70 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 480 per vehicle (one-way)
  • Self parking fee: MXN 100 per stay
  • Crib (infant bed) fee: MXN 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Puerta Del Mar
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Ixtapa
Puerta Mar Hotel Ixtapa
Puerta Mar Hotel
Puerta Mar Ixtapa
Puerta Del Mar Hotel Hotel
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Hotel Hotel Ixtapa

Frequently asked questions

Does Puerta Del Mar Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Puerta Del Mar Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Puerta Del Mar Hotel on Apr 21, 2024 start from CA $155.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puerta Del Mar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puerta Del Mar Hotel?

Self parking is available for MXN 100 per stay.

What time is check-in at Puerta Del Mar Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Puerta Del Mar Hotel?

Check-out is at noon.

Does Puerta Del Mar Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 480 per vehicle applies.

Where is Puerta Del Mar Hotel located?

This family-friendly Ixtapa hotel is located near the beach, within a 15-minute walk of Magic World Aquapark and El Palmar Beach. Magic World Aquatic Park and Delfiniti are also within 1 mi (2 km).

Puerta Del Mar Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 87 reviews" "
Rating 8 - Good. 31 out of 87 reviews" "
Rating 6 - Okay. 16 out of 87 reviews" "
Rating 4 - Poor. 8 out of 87 reviews" "
Rating 2 - Terrible. 7 out of 87 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

laura

Stayed 2 nights in Apr 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Jayln

Travelled with family
Disliked: Cleanliness, property conditions & facilities
20 years ago, this property would have been spectacular. However, today is is very run down. Our unit had sewer smells each morning, the power plugs didn’t work, many light switches were broken, the safe didn’t work and our towels were frayed and worn. Worst part, we had pre-paid and couldn’t change or leave early. Will never go back!!!!!!
Stayed 17 nights in Feb 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to Ixtapa centro, where there are dozens of restaurants, bars, shops. Public beach access is an easy walk. Room and grounds were kept clean, pools were super nice. Our room was dated, but clean. Limited kitchen equipment, but fine for simple meals. I gave it 4 stars for the price point, the grounds and the staff. It's walled and gated with security roaming all the time.
Stayed 18 nights in Feb 2023

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are clean, beautiful, and peaceful.
Stayed 3 nights in Aug 2022

10/10 Excellent

Linda M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puerta Del Mar is quiet and the grounds are lovely. The staff is friendly and every thing is clean and well kept.
Stayed 14 nights in Feb 2022

10/10 Excellent

Bill

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2022

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisters vacation
Overall I liked the hotel. It was close to everything we needed. Check in was smooth. They were renovating the lobby when we went And we didn’t get a room key until day two in the afternoon which was a bit of a inconvenience as we had to go to the lobby to get someone to let us into our room each time we returned from being out. Room was spacious. Fridge was nice n cold as was the a/c. Shower pressure and temperature were great. The maid Erika was great. Thorough cleaning each day had no complaints there. Pool was great and cleaned daily and the water slide was fun. Massage by the pool was a nice way to start the morning. I would stay here again for sure. Keep in mind it’s not luxurious- it’s a great Mexican style hotel that suited us just fine.
Stayed 4 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They need work on the pool is not clean look that they need to add more pool chemical . They do cleaning everyday . Think the problem is the short an chemical
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021