Isla Verde Vacation Packages

Hotel is situated close to everything in Old San Juan. The staff are exceptionally friendly and helpful. There's a open bar with limited options for guests, a nice bonus. Its a quaint old building, but nicely kept. The room was small, clean, comfortable bed, not spectacular by any means but we didn't spend much time in the room anyway. The biggest issue was hot water or lack therof. It could be hot for 30 seconds then cold, you never knew what to expect when in the shower.

Very nice customer service and very clean Hotel thank you.

some of the staff like Orlando by the beach and Darren the waiter by the beach were amazing and could not be more helpful and accommodating.

This property is stunning- from the well thought out outside kitchen and bathroom area; a bathtub under the stars, modern concrete fixtures- it really is a gem. The rooms are upstairs and each have indoor powder rooms for convenience. Just off the property are amazing snorkeling opportunities. However, there are a few reasons for why this property is not making our review of the place excellent, and they are certainly fixable reasons: The condiments and convenience factors are low - there was only one single-use shampoo for each room and no hair dryer. Only one towel per person, which is not enough when snorkeling, beach, and water activities are clearly possible on site/nearby. The kitchen is poorly equipped for four person occupancy; with only two butter knifes, one wine glass, one tiny frying pan, which makes making eggs in the morning a tedious task. There were no tools to clean up after ourselves (multipurpose cleaning spray and paper towels would be welcomed). Bathrooms also lacked practicality, as there are limited hooks to hang bath towels on. Most importantly- the highlight of the advertised pictures of the place showcases a jacuzzi and a beautiful outdoor bathtub. However, the hot water was too sparse and inconsistent to fill the tub (and no heat for the jacuzzi) so we refrained from gazing at the stars from a cold tub. Had the hot water been working and the place better equipped for people staying longer than one night, this place would be truly exceptional.

Se prendió la alarma de incendio y nunca subieron avisar que pasaba y no tienen un teléfono para llamar a recepción y preguntar que está pasando, hasta que bajamos y en pijamas porque fue en la madrugada