Junior Suite, Balcony, Sea View
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Reviews of REGINA ISABELLA - RESORT SPA RESTAURANT

5 out of 5
REGINA ISABELLA - RESORT SPA RESTAURANT
Piazza Santa Restituta 1, Lacco Ameno, NA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 75 out of 97 reviews" "
Rating 8 - Good. 14 out of 97 reviews" "
Rating 6 - Okay. 6 out of 97 reviews" "
Rating 4 - Poor. 1 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Property is dated but staff is very attentive. This is the smallest and quietest town on the island. The affiliated taxi drivers are a little shady. Be sure to get an estimate from the concierge and confirm rate with driver before you start the trip.
Stayed 2 nights in Sep 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Ischia is very spread out so you do need to take a lot of expensive taxis. Hotel was beautiful with a great staff. Breakfast was very nice each day.
Stayed 3 nights in Jul 2023

10/10 Excellent

Cecilia, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. The are was beautiful so relaxing, enjoyed our stay will definitely go back to this hotel.. If we have the chance will definitely recommend this place.
Stayed 4 nights in May 2023

10/10 Excellent

Aarona, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, services, attention to details and sophistication
Stayed 1 night in May 2023

10/10 Excellent

samra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They picked me up from ferry station. The room is clean. Everybody is so kind and helpful. Food is excellent. Definitely I ll come back.
Stayed 4 nights in Oct 2022

10/10 Excellent

anne

Stayed 1 night in Sep 2022

10/10 Excellent

Debra

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022

2/10 Terrible

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeding All Expectations
We had a great stay that exceeded all our expectations in terms of comfort, service, dining and facilities. I would highly recommend this hotel!
Stayed 2 nights in Oct 2021

10/10 Excellent

raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word to describe this resort, phenomenal !
Stayed 3 nights in May 2021

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older property. Classic Italian service. Assume location
Stayed 3 nights in Sep 2021

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the facilities and spacious size of bedrooms The spa was excellent and herb garden a delight. Used for drinks was very fresh and enjoyable. The therme pool was never too busy and was used by many guests. Three days of maintenance was unfortunate. Two underwater jets still did not function so pool users had to sometimes wait to enjoy the massaging treatment of the water jets. Everyone was patient:) The external pool was really enjoyable and pool lifeguards very attentive to ensure guests had sun loungers these were moved to enjoy the sun movement during the day. Always enough sun beds for all the guests staying at the hotel. Food at restaurants was excellent and my only suggestion is change this menu each few days or alternate two or three. That would be much better. Breakfast is excellent with great choice for differing preferences. Fresh juice made to guests wishes in most days.
Stayed 7 nights in Oct 2019

10/10 Excellent

JohnGillespie, Exeter U. K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, staff friendly and helpful, outside area for swimming and lounging well laid out and clean, position relating to village although secluded was close enough to walk to.
Stayed 5 nights in Sep 2019

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return trip that was even better than I remember
This was our second time to return to this fabulous 5 star resort & spa. We were there in October 2017 and returned to find the same outstanding service, luxury and perfectly maintained property. A visit to the spa and Terme is a must. Look for Antonioetta she is one of the spa customers service team. She will help you put together a spa experience that is perfect for you. The morning breakfast which included and all the food and beverage service is excellent and priced very fair for a 5 Star location.
Stayed 4 nights in Sep 2019

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Hotel in Lacco Ameno!
This is my 2nd visit to the beautiful Hotel Regina Isabella in Lacco Ameno. I ADORE this hotel and cannot honestly write enough about its beauty, location, and OUTSTANDING customer service. Tony, Rafaela, and David at the front desk are amazing, and make sure that any information you may need is available to you. Their genuine concern and warmth for the customer is incredible. Guilt, who served me drinks and lunch on outdoor rock is fantastic, and she was my server last year. Sitting on their rock and jumping in the sea is heaven on earth. I hope to return every year to this gorgeous hotel! Thank you to all the outstanding staff who make me feel so welcome and at home!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the great hotels in Italy.
Stayed 6 nights in May 2019

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My happy place❣️
Regina Isabella is one of the first places I stayed in 2011 when I began a new chapter in my life. Now I live in Italy and so by a short ferry ride can arrive to the island. Each of the five small towns, connected by winding roads and healing waters, has a unique mystery and charm; however this resort is my end all be all happy place in the island. Under the shoulder of Lacco Ameno lies a private beach and pier, a saltwater pool, elegant rooms, an extensive spa and fitness area, delectable cuisine and gracious staff members that create a “family feel” in a five star resort. If you want to feel truest invigorated and refreshed go experience the embrace of Ischia at the Regina Isabella.
Stayed 1 night in Apr 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel.
Such a special hotel. I wouldn't hesitate to recommend it to anyone.
Stayed 6 nights in Oct 2018

10/10 Excellent

Scott, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel couldn’t have been better. The room was great, the staff was amazing and extremely accommodating and helpful. One of the nicest hotels you can go too. Breakfast was first class.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful hotel with most attentive staff in magnificent location
Stayed 3 nights in Sep 2018

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical stay at Albergo Della Regina Isabella!!!
My stay at Hotel Albergo Della Regina Isabella was absolutely magical!!!! It is truly one of the most gorgeous hotels I have ever stayed! I was warmly greeted by Pasquale who showed me to a beautiful room with a beautiful view of the sea! Words cannot truly express the beauty of this property. I spend the first afternoon at it’s gorgeous beach grotto, with Raffaele, the lifeguard, there to assist w a perfect spot to relax and soak in the sun! I looked forward to arriving to it the next day after touring the island. Jumping in the sea, and soaking in the sun at the hotel with its incredible staff was heaven on earth!!! The customer service was outstanding, and you were truly made to feel at home. I cannot say enough about Giuliano, Salvatore, Raffaele at the front desk and lifeguard, Pasquale, Teresa and the entire staff who made my stay AMAZING!!! I cannot wait to return to this gorgeous property with an amazing staff!
Stayed 2 nights in Sep 2018

8/10 Good

Sebastien, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel situated in a great location. Staff was friendly, helpful and professional. Room was comfortable, but WIFI did NOT work during our stay! Several floor tiles were lose, and some could be easily removed. Dangerous situation!! Breakfast was excellent with a variety of items. Staff was accommodating and helpful. Overall, very good stay, but some attention to detail may help get this hotel to a 5 star rating
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Italian Charm
Beautiful place, old world Italian charm, staff was lovely. Internet was lacking. Other than the bad internet, I highly recommend.
Stayed 4 nights in Jun 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff was great would go back
Response from Marketing Dept. on Apr 23, 2018
Thank you for your nice comment. We look forward to welcoming you back

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel the location the service the Spa the various pools and the two restaurants were outstanding The views from our balcony were memorable. The staff are simply amazing they even drove us to catch our ferry back to Napoli and the driver carried our bags to the ferry to make sure we got on the correct ferry. The little village of Laco Amrno has great restaurants and the beaches are great. A visit for a day to the thermal Springs of Posiden were a highlight as well.
Stayed 5 nights in Oct 2017

10/10 Excellent

Monica, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just plain beautiful and relaxing.
Have stayed there many times over the last 40 years and was never disappointed. Spa is terrific and so I s the food. Location cannot be beat. Close to everything and conveniently located to make day trips. ( I have stayed there many times in the last 40 years and was never disappointed. The Spa is terrific and so is the food. The hotel is ideally located and close to everything. Day trips like (Capri) and the Amalfi coast are within walking distance to the ferries etc. Lots of staff that have been there a long time and are always gracious and helpful. c
Stayed 9 nights in Oct 2017

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven
Two words to describe this hotel .... Perfectly marvelous! From the moment we checked in the services were outstanding. The staff friendly aa d helpful, the facility both room and common areas were polished and clean. The spa was great and the food was outstanding.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful setting! Easy to walk to everthing downtown. We renters a scooter and went around the entire island! Best thing we could have done!
Stayed 3 nights in Oct 2017

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Lacco Ameno with beautiful views
Excellent service, quiet location but close to all, can walk to Negombo. Really enjoyed the views from our balcony
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissamo
An amazing level of old school service, European style wellness spa..beautiful site close to vineyards and thermal spas. great shopping and we loved the lounge singer.
Stayed 1 night in Sep 2017

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Magical Stay in a Delightful Hotel
I love hotels and almost never give perfect ratings, but this hotel was an absolute delight in every way. But the most incredible part was the service. I can't say enough about the interactions with every single member of the staff from the delightful, eager to help, front desk to the waiters to the people at the beach. I think some 5 star hotels make you feel like uncomfortable, like you are lucky to even be there, but not here. This staff makes every single person feel welcome. And I had yet another issue with lost luggage, and the front desk staff was all over it. Updating me and trying to help everytime I passed through the lobby. The food is amazing at every restaurant on the property, yet they are happy to recommend others. The beach area is lovely and you can reserve your favorite seats every day. Pool is a little small, but hopefully not what you are coming to this magical waterfront hotel for. Rooms are filled with antiques and could use one nice place to sit other than the bed and one chair, so if you're looking for ultra modern, this isn't it. Go for the sea front balcony if you can. Its stunning and worth it. Ischia is magical and The Regina Isabella is even more magical. My only wish is that we had stayed longer. We will be back! Grazie Mille!
Stayed 2 nights in Aug 2017

10/10 Excellent

Frances, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel with wonderful staff and excellent views. The restaurant Indaco was especially worth a visit, the food was fantastic and the staff lovely.
Stayed 4 nights in Jul 2017

10/10 Excellent

Louise, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, great location and wonderful staff
We have been visiting this hotel for over 25 years now and it's just wonderful. The food is always spectacular and we are booking again for next summer. Very relaxing and luxurious
Stayed 8 nights in Jul 2017

10/10 Excellent

Rebecca, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in a beautiful hotel.
Beautiful hotel with great staff and great location. Exceptional breakfast with fantastic sea views.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete relaxation
Really good and relaxing

10/10 Excellent

gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old charm luxury
Beautiful hotel with great service. Made our honeymoon extra special!.

8/10 Good

Mr. Jon

Liked: Cleanliness, staff & service, room comfort
All good apart from the shuttle bus which we were told was unavailable but was sat outside doing nothing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - fantastic views.
Had a wonderful stay visiting friends. Lovely hotel in quaint and fun town. Ischia has beautiful views everywhere and this hotel is no exception. Great service, beautiful and large rooms - best we've had in Italy. Highly recommend.

10/10 Excellent

Irina, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Ischia
Excellent. Stuff was very helpful all the way.food was great, beach around the corner. Treatment excellent. My suggestion to stay in this hotel when you visit Ischia.

8/10 Good

bozza, london

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel with some positives and negatives
We loved our stay at the Regina Isabella and thought the staff were very attentive, and the room very clean. However we felt the pool was a bit dirty, the air conditioning needs up grading as is seemingly very old and given it was our honeymoon we thought it was odd to be given a room with two single beds pushed together. But despite those minor issues we loved our stay and didn't see those as being a problem. Would recommend to friends.

10/10 Excellent

Inga, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historic hotel with great wellness/spa
We chose this hotel over Terme Manzi because of its history (Elizabeth Taylor, etc). It has all necessary comforts (including very useful port transportation upon arrival and departure), very good breakfast with sea view, fantastic spa facility and service (Signiora Constanza - head of the Spa is lovely lady, speaks very good English and is very helpful in arranging all your treatments). One of the reception staff (sorry, forgot his name) is extremely helpful and very very nice - he helped us with everything we needed (tickets, arrangements, etc.). We had one very unpleasant experience with unexpected fireworks that absolutely sounded like gunshots during the first night of our stay. They came around 1am for about 15min I was scared like hell. The hotel manager afterwards apologized and explained that this is a very usual thing - fireworks at various occasions (there was a wedding at our hotel that night), and they don't let the guests know as this is such a normal practice in that area. So just be warned in case you hear that noise - this is not shooting and no terrorists, this is just a part of some celebration. Other than that - absolutely enjoyed our stay. The hotel is somewhat 50s design but has all necessary facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Hotel in Lacco Ameno
Would definitely go back. Great holiday and experience

10/10 Excellent

David, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Staff
The hotel and staff couldn't have been better. Great location and views of the beautiful island of Ischia. Breakfast was great as well as the spa. Highly recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Classic Hotel
This Hotel is Old World Classic Charm. Its beautiful, elegant with amazing staff and location

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
It was the end of season, so we were expecting a weary bunch but the staff was incredible and made the holiday weekend for us so perfect. We never felt anything less than top of summer important and the garden view was nice although it overlooked entrance area. Great breakfast came with deal, and we thought Lacco Ameno the perfect starting point for our three day vacation, in spite of the weather. Terme was good afterglow from spa treatment. We can't wait to return next year.

10/10 Excellent

Jutta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher und zuvorkommender Service und ausnehmend schöne Außenanlagen
Stayed 5 nights in Sep 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestes Hotel auf Ischia
Stayed 3 nights in Oct 2022