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Reviews of Jacobite house

2.5 out of 5
Jacobite house
53 Church Street, Inverness, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 14 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert, Stamford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A little difficult to find (just a single door at street level) and a climb up 4 flights of stairs to reach the apartments, but once there the room was clean, quiet, and comfortable. Had to park a few blocks away, but other than that the location was excellent, a few steps from numerous bars and restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Jacobite House! Location was perfect, rooms were cozy & clean, and the owners & staff were incredibly kind and so helpful. I would absolutely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Jacobite House! Location was perfect, rooms were cozy & clean, and the owners & staff were incredibly kind and so helpful. I would absolutely stay here again!
Stayed 3 nights in May 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and central. Staff friendly, Property clean. Would definitely recommend.
Stayed 2 nights in May 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
The room was fine, just a place to sleep, but the bars on the street blare loud music until 2am. Walls are paper thin so you can hear everything in the rooms beside you and in the halls.
Stayed 2 nights in May 2024

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No parking, but was able to find a public ramp within a quarter mile walking distance. Safe area for 2 women to walk alone from the ramp to the apartment at 10pm. Just as pictured, quiet (after the customers next door checked out. Lots of door slamming at 1am and 4am. Better after they left), very clean. Can't figure out the sink though - literally postcard sized sink. Not sure how you are supposed to wash your face or brush teeth without getting water everywhere. Smaller than the sink in my small camper! But did not detract from the overall room. Great place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Silvana

Travelled with partner
Liked: Staff & service, property conditions & facilities
I found the location very convenient, the room was clean and comfortable.
Stayed 2 nights in May 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The man who greeted us was very nice and stored our luggage for us as we waited for check in. He gave us many recommendations for the day.
Stayed 3 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located & perfect for a short stay for a cycling event. Warm, comfortable and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very homie and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Karlee

Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved the no contact check-in process. Wish the parking was better but the car parks are close and don’t cost too much. Could have used a second key for the room, but overall loved it.
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too bad
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Welcome stay but cold in the afternoons
Room exactly as described with everything you need for a short stay. The shower was excellent and there was plenty of hot water. The kitchen was really good - I used the microwave, fridge, and freezer. The kettle in the bedroom had to be used on the floor as the lead did not stretch from the top of the chest of draws to the socket. Milk was provided, which was really appreciated on arrival. I was away from the room for external meetings and also had Teams meetings in the room. The small table and chairs supported this. I had to use my telephone wifi as site wifi was not fast enough to support my Teams meeting during my visit. The heating was externally controlled, and appeared to be timed to start warming up around 0700hrs in the morning and again in the evening, so the room got really quite cold during the day. I was shivering during one of my late afternoon meetings, despite being wrapped up with the duvet on my legs. The radiators all have local thermostatic valves, so you can elect to have the room warmer or colder (as long as the heating is on). The towel rail in the bathroom was on for a longer duration and did a good job of drying towels. The mirror remained steamed up for 30 minutes after a shower. Overall a good stay, just a bit too cold in winter to have Teams meetings inside.
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Stayed 2 nights in Oct 2023

10/10 Excellent

Media

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MY NEW GO-TO STAY IN INVERNESS!
• I recently stayed at The Jacobite House and had such a wonderful visit. My flight arrived in Inverness very late, and I caught a taxi to the accommodation. Self check-in was so simple thanks to the instructions provided by the owner. After a long two days of travel, I was thankful to open the door to my room and find such lovely accommodations. Plenty of room, comfy bed, tv, kettle, oscillating fan, and en suite. Everything I could ask for was already provided! :) • The location cannot be beat! It is in the heart of Inverness’ city centre..shops and restaurants just steps away. As a solo female traveler, it was also incredibly safe and secure. I booked a tour through Rabie’s and The Jacobite House was a short ten minute walk from Inverness Cathedral where my tour pickup spot was. • I cannot leave a review without mentioning how incredible and hospitable the owners are. Upon checking out, I realized I accidentally left my Air Pods on the nightstand. I reached out to them via email, and they immediately responded that they had found them. Because I had already flown out of Scotland, they offered to mail them to me at my home address in the US. Although I offered to pay for the shipping since it was completely my mistake, they said “no need” and would not accept any payment. I could not believe how kind they had been! In this day and age, you don’t often find people who are so willing and eager to help others, so they truly hold a special place in my heart.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is absolutely perfect! So easy to find from the train station and next door to all the top pubs and restaurants. The room we had was cute, comfortable, and very quiet. The entry and room key process was easy to understand and very convenient, especially for odd arrival times.
Stayed 2 nights in Oct 2023

8/10 Good

Ambre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jacobite house is very well located. It is central, close to bars, restaurant and shops. Less than 5min walk from bus and trains and right beside the taxi company. Just perfect for us. Only problem: some other resident can get noisy in the corridor if you are trying to have a lazy morning in bed. Otherwise booking and check-in/out perfect and staff on the phone very helpfull. Would definitely come back!
Stayed 2 nights in Oct 2023

8/10 Good

Leslie

Stayed 2 nights in Oct 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We could not find the address due to small sign and a poorly lighted area.
Stayed 1 night in Sep 2023

8/10 Good

Julian

Business traveller
Liked: Cleanliness, property conditions & facilities
Great price & accommodation in the Centre
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Decent budget option.
Stay was fine. None of the robes fit - inclusive sizing would be great. There is zero soundproofing so people in the hall sounded like they were inside my room. The bed was super weird - it sloped to one side so I felt like I was going to roll off -ended up switching sides and that was fine but that obviously wouldn't work for a pair. The kettle cord didn't reach the outlet so I had to put it on the floor to use it. The kitchen is a nice amenity and all-in-all it was a pleasant stay but a few thoughtful improvements would go a long way.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a highland gem right in the centre of Inverness. It was 2 minutes from the rail station, 6 or 7 from the bus station and has a Wetherspoons just down the street. We had room 2 which was a 1st floor flat with a dining area and a kitchen/lounge area. These were shared with the occupant of room 1.There was a large fridge/freezer, electric cooker, microwave, kettle, toaster and cutlery and plates etc. Everything you need to self cater if so inclined. We were and it saved us a fortune. Not very far away was an Iceland and just over the river was a Tesco. We spent 6 days there using it as a base to tour the North of Scotland by rail. Parking may be an issue if travelling by car though. Our only issue was the lack of instructions for the cooker and the multi facilities the microwave oven boasted. Grill, oven, microwave or a combination of several was puzzling. The flat has only just been made available so instructions for the gadgets haven't yet been sorted out but I am sure they soon will be. We were very happy with the accommodation which allowed us to come and go as we pleased without wondering where breakfast or dinner was coming from
Stayed 6 nights in Sep 2023
Response from Jacobite House on Sep 20, 2023
Thank you so much Dave, It was really lovely meeting yous! We are delighted yous had a nice stay and would love to welcome yous back anytime!! We will have all the updated instructions on working everything in the kitchen on the 1st floor as soon as possible.Thank you again for the lovely review.

10/10 Excellent

Safija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the cleanliness of the property, the bed was comfortable and the shower was very good. Communication with the hosts was timely and excellent. The property is in the city centre within walking distance to railway and main coach stations, and all the other main attractions. We liked that there was a common kitchen with all the cooking facilities.
Stayed 3 nights in Sep 2023
Response from Jacobite House on Sep 20, 2023
That is such a lovely review, Thank you so much we would love to welcome you back to Jacobite House anytime!!

8/10 Good

Kirby

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic stay in a very lovely location for walking around the city center. Very convenient location for the train station as well. Only small downside was a not very comfortable mattress, but other than that it is a wonderful place to stay.
Stayed 2 nights in Aug 2023
Response from Jacobite House on Sep 20, 2023
We are delighted that you had a nice stay and would love to welcome you back anytime!! We will take note of the mattresses, and definitely solve this issue. Thank you so much for your lovely review we really appreciate it.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was a little difficult to find and the email didn’t come through with the check in information. The room was clean. The windows however barely open and it was stifling hot all night. Walls fairly thin so you could hear the people in the next room talking clearly.
Stayed 1 night in Jun 2023

10/10 Excellent

Carmen Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s right in the middle of the downtown area, taxi place is next door, food co-op is 20 paces away. You can walk to anywhere in the city from the Jacobite house. I’m sure other people were staying there, but I never heard them. My bed was like a cloud, very comfortable & warm. The owners were lovely & accomodating (there was a bit of a snafu when I booked and they fixed it right away, even tho the fault was with expedia). The directions for getting in were very good and easy to follow, the room was very clean, bathroom was clean and the shower was quite nice. Will definitely be back!!
Stayed 7 nights in May 2023