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Reviews of Citotel Le Plantagenet

3 out of 5
Citotel Le Plantagenet
12 place Jeanne d'Arc, Chinon, Indre-et-Loire

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 246 reviews" "
Rating 8 - Good. 115 out of 246 reviews" "
Rating 6 - Okay. 33 out of 246 reviews" "
Rating 4 - Poor. 11 out of 246 reviews" "
Rating 2 - Terrible. 2 out of 246 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Welcoming staff. Pleasant stay. Good size and clean room. Good location and next to a good restaurant.
Stayed 1 night in Feb 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lived ut!!
Super hotel - spacious accommodation spitless!
Stayed 1 night in Oct 2022

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older but pleasant hotel
An older hotel with character. Welcoming staff. No resaurant on a monday but plenty in town a walk away
Stayed 1 night in Sep 2022

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Be aware, when it says checkin is at 3, the front door is locked until then. I had a reasonably spacious room looking out onto the square in front. Apart from a hanging rack the only drawer and shelf were taken up with spare bedding so nowhere to put clothes out of the suitcase. I glanced into a couple of other rooms and it may just have been a problem with my room. Good breakfast available in the courtyard which was secluded and quiet. Easy walk to the centre of town and lots of available cafes/restaurants close at hand.
Stayed 3 nights in Jul 2022

10/10 Excellent

Louise Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! We were so pleasantly surprised by this hotel. Although we booked a standard room we were upgraded to the most amazing suite! It was modern and huge…gigantic Android TV and a supersized shower. None of the photos shown on Expedia show a room like this one. The lady who checked us in and out was very gracious and kind. Location is amazing to walk to restaurants and sights. We arrived on a Wednesday night by chance and we’re lucky that the weekly market was the following day and it was just a few steps from the hotel. Our room was in a courtyard location and was very quiet. Usually we find disappointments in many of our hotel bookings, but this hotel exceeded our expectations and we will return! Can’t recommend highly enough.
Stayed 1 night in Oct 2021

10/10 Excellent

Timothy

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Property conditions & facilities, room comfort
Ideal for an over-night in Chinon. Homely hotel, comfortable, uncomplicated.
Stayed 1 night in Sep 2021

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Service & Stay
We stayed here for one night on our return journey from Portugal to the UK. In these strange Covid times, we were the only guests in a 75 room hotel, but the service was fantastic. With the restaurants closed, our host provided us with a lovely tray of food and a lovely local wine (extra charge) which we loved. We were tired on arrival from our journey and it was lovely to have a meal prepared for us. The hotel room was large, warm and comfortable and our two dogs were also welcome to stay which was why we chose this property. Highly recommended.
Lovely Local wine with our dinner
Fantastic food prepared by our host
The front of the hotel.
Stayed 1 night in Jan 2021

6/10 Okay

Warren

Liked: Cleanliness, staff & service
We stayed in an annexe and the rooms were clean,comfortable but fairly basic
Stayed 1 night in Aug 2020

8/10 Good

Paugam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
For those familiar with a US Motel 6 or Super 8, this was a large step down. The room was a motel room (exterior door. The window was frosted so it was like a cave. Had it not been frosted the view would have been of the detached breakfast area. We left after one night. I paid for two nights but it was so bad we couldn’t stay
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel slightly away from medieval centre of chinon but with parking and easy walking of city centre restaurants.
Stayed 1 night in Jul 2019

8/10 Good

PB, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property, old but in fairly good shape through maintenance. Room was quite small, virtually no storage or ability to spread out. One chair, but got another. Small desk. Bathroom sink needs a new, higher, faucet that also extends past the stopper lever and you can get your hands under to wash. Nice breakfast spread for 12 e per person. Owner/staff very helpful, with some English.
Stayed 4 nights in Jul 2019

10/10 Excellent

John, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover in Chinon
Lovely traditional hotel. Great service.
Stayed 1 night in Mar 2019

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations
Charming hotel; immaculately clean room and bathroom. Excellent breakfast.
Stayed 5 nights in Jan 2019

10/10 Excellent

Ladan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citotel review
The hotel was located very close to train station and right in the middle of the city, Chinon. The staff very friendly and the rooms were very clean. I wish it had elevators, otherwise it was an excellent choice. It provided breakfast at 11 Euro per person but it was well worth it.
Stayed 2 nights in Dec 2018

8/10 Good

Lori

This hotel is conveniently located with free parking on the square. Staff was friendly and one spoke English which was a welcome bonus for us. The room was nice and the bathroom was recently updated. Cute courtyard and delicious continental breakfast. I would definitely recommend this place.
Stayed 1 night in Nov 2018

10/10 Excellent

Julie, Sutton Coldfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel in the Loire
Very pleasant hotel. Warm welcome. Traditional style. Good breakfast and close to town centre. The next door bistro is worth a visit for a high standard meal at a reasonable price. Chinon is in a good position for touring around several chateaux in the Loire.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel well located in the center of town. We ate at tge restaurant and the food was very good. Their breakfast is excellent and the charge for is very reasonable. They only problem encountered , our room had been assigned to someone else. We were accommodated in the other hotel near by.
Stayed 3 nights in Sep 2018

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely fantastic stay
Absolutely fantastic stay - staff are helpful in every way and cannot do enough to make your stay a happy one. Cannot recommend them enough - stay there if you are ever in the area
Stayed 3 nights in Sep 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and quiet, in a creaky old building
It’s a well-located hotel, across from Place Jeanne (free parking - except market day on Thursday, when you have to park elsewhere). It’s a creaky old building, with thick old polished floorboards, ranged over three floors, with a modern annexe behind over two floors. The manager/owner is friendly and she speaks good English. There are no tea/coffee making facilities in the rooms (there’s a kettle outside one of the other rooms) and on the third floor there was no WiFi, and even after I pointed this out and the manager said someone would check and fix it, there still wasn’t any. I can’t say what the breakfast was like, as I was up and out without it every day. But the shower was good and strong, even though the ancient bath was a bit odd with a two-inch drop halfway down.
Stayed 4 nights in Aug 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely overnight stop, lovely hotel and very welcoming the only thing that could cause a problem is there are 3 flights of stairs and no lift

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
Relaxing stopover in a lovely traditional hotel.

8/10 Good

Wai Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice place.
Stayed 1 night in Dec 2017

8/10 Good

Bruce, Tucson, AZ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with A/C in rooms.
Our room was small and there's no elevator in the hotel. Great location and friendly staff. The A/C was great to have as we arrived during a heat wave. I would recommend this hotel and would stay here in the future.

8/10 Good

Earle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinon stay
Very nice and friendly. Excellent location near old town and good parking.

8/10 Good

M, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ARLYNE, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surprise
Pleasant relaxing stay! owner friendly and helpful Great restaurant nearby

10/10 Excellent

Roger, Cambridgeshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
It was a one night stay enroute

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is delicious. The only thing I did not like is that,the shower head is just a handheld shower, it is not attached like a regular rain showers type thing. It's annoying, but unfortunately very common in Europe, so it's not an issue exclusively to this hotel.

6/10 Okay

Denise, Merseyside

Liked: Cleanliness, staff & service
Good location
Can't fault the location, ate at the sister restaurant next door - excellent. Hotel in need of update, hairdryer did not work nor plug socket in bathroom.

6/10 Okay

Shirley, West Plains, MO

The room was dark, but the bathroom was large and clean. The location is a bit away from the action of town. The free parking across the street is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great. Lots of fun. Interesting room, love the lobby.

4/10 Poor

Christine, Sompting.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great position.
We had a lovely time unfortunately the hotel is in a rather tired state especially the room. It was very shabby and lacking comfort. The bathroom although clean had a bath with hand held shower which made showering very difficult and there was no shower curtain so the floor flooded if you used the shower. The bath mat wasn't changed despite getting very wet and dirty.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We, including our dog!, were made to feel so welcome, the staff couldn't have done more, our room was spotless and to finish, our breakfast was excellent, the location couldn't have been better, close to the center of the town and sightseeing We were only able to stay for one night but came away feeling we had spent much longer. We will definitely be booking a weekend away there again.

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms need to be seen!
We ended up with a lovely clean room with a great matress and good bathroom. The first room we were offered was on a top floor with no lift and the room was like an attic with a slit for a window...maybe fine for a younger couple but we are 70...with- it and Happening ...I asked if there was another room and she directed us to a motel like room overlooking a roof and then when I asked if that was all she said there was one we would not like facing the front that was just one flight up...we looked at it and it was lovely ,.....why did she hold this room back? We booked a long time ago and for 2 nights....the first 2 rooms were unacceptable!

6/10 Okay

Thomas, South woodham ferrers

Liked: Staff & service
Delightful Chinon hotel
Overnight stay on our journey south. Enjoyed our stay at this hotel and was perfect for our needs. Beds very comfortable and aircon in rooms was a real bonus. Delightful breakfast in lovely breakfast room. Staff helpful & would stay again.

10/10 Excellent

John & Jean, Worcester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel
We were pleasantly surprised at how careful the staff were to accommodate our requirements; the room we were allocated was great for us and the hotel was in a very good location. Breakfast was buffet style but a nice choice and very good choice of teas!

8/10 Good

Darina, Melbourne

Liked: Cleanliness, staff & service, room comfort
Helpful hosts
The hosts are very helpful despite them having limited English skills. Mostly the stay was very comfortable and the only main downfall is that there is no lift and a very steep staircase. We ended up leaving our suitcases in the car and taking only the essentials. The staff are very easygoing and do not rush you during breakfast or to check out. There is a pleasant courtyard outside where we enjoyed a picnic and breakfast.

8/10 Good

Ross & Sue, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky Hotel
This hotel is in a great location, being easy walking distance from terminal 3 at CDG airport. Guests check themselves in at the entry, ably assisted by the staff on duty. There are free computers to use and free wifi throughout. The rooms are somewhat narrow, but the was ample room for the two of us. The bar and meals are were great and we enjoyed a typical French breakfast. This hotel is highly recommended for an overnight stay at a reasonable price

8/10 Good

Polly, Scotland

Liked: Cleanliness, staff & service, room comfort
Would stay here again!
My husband and I were traveling through the Loire Valley and had no particular destinations in mind. We found ourselves in Chinon at the end of a day booked this hotel for one night. We were so pleased with it we ended up staying a 2nd night. We had a standard double room. It was on the second floor and for people who have mobility problems, be forewarned, there is no lift. The room was basic and a bit dated but very clean and comfortable. I'm not a great sleeper and I slept very well both nights we were there. We had a lovely view overlooking the hotel's garden. The bathroom had an old turquoise blue suite of fixtures, a la 1970s I would say. But again, it was all clean and tidy. The garden was available for guest use and had lounge chairs and tables in it. We sat in the garden the first night and drank a bottle of local wine. The lounge area of the hotel is also very comfortable for guests. There are guitars, accordions, a chess board all for guest use. The hotel's location is very good, being right near the river but central to the old part of town. There is a large free carpark right in front of the hotel. You can't park there on Thursday mornings due to a town market taking place, but all other times it's ok and no charge. Overall, this hotel suited our needs perfectly and if in Chinon in future, we would happily stay here again.

10/10 Excellent

60 plus, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well positioned and easy parking
I would book again. Breakfast self service but eat as much as you like. Parking free!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Taking a break on our tour of the Loire Valley, we were very pleased with this hotel. We were offered a choice of two lovely rooms. Excellent breakfast. Peter & Jeanne

10/10 Excellent

Michael, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Y
This is a really lovely hotel. Guests are made to feel very welcome. Our room was large and spacious and it impressed some friends we were visiting. There is a sunny central courtyard f8r guests to eat in orjust relax.The breakfast was fresh and offered the usual range of breakfast foods.The markets were open while we were there and there were plenty of bargains to be had.