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Rating 10 - Excellent. 567 out of 1003 reviews" "
10 - Excellent
567
Rating 8 - Good. 229 out of 1003 reviews" "
8 - Good
229
Rating 6 - Okay. 106 out of 1003 reviews" "
6 - Okay
106
Rating 4 - Poor. 61 out of 1003 reviews" "
4 - Poor
61
Rating 2 - Terrible. 40 out of 1003 reviews" "
2 - Terrible
40
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Adrian
Travelled with family and small children, Business traveller
It was good place. Just no microwave in room or anywhere on property :(
Adrian
Stayed 3 nights in May 2024
Response from Dan Johnson, General Manager on May 20, 2024
Thank you for your feedback, we are glad that you enjoyed your stay with us. Microwaves are only provided upon request, but we can make note of it for your next stay with us.
4/10 Poor
RAQUEL
Travelled with family
May 19, 2024
Liked: Staff & service
Disliked: Cleanliness
It wasn't what I expected
RAQUEL
Stayed 1 night in May 2024
Response from Dan Johnson, General Manager on May 20, 2024
I had blood stain on 2 spots on our bed sheet. So disgusting. Had to call front desk and talk to supervisor immediately.
This was my second trip to this hotel which I booked accidently and didn't know its the same location hotel till I got there. First time were there had bed bugs bits on my body when i woke up in the morning and there was no way I would go back to there again. But unfortunately when I was booking didn't know its the same location. First time I didn't make a review but so unfair to be in the same hotel twice and both time have a horrible experience. You pay good to have a good hotel and accommodation but was so disappointing. Please watch out! Will make sure never go back there ever!
Madlen
Stayed 1 night in Feb 2024
Response from Dan Johnson, General Manager on Feb 12, 2024
We appreciate your feedback and will be sure to share your comments with our leadership team to fully understand where we are able to improve. Thank you for your detailed comments.
8/10 Good
Robert P
Travelled with partner
Feb 8, 2024
Liked: Amenities
The landscaping was outstanding zen like environment. Very helpful staff. Employees seemed happy to be of service no matter what their job!
Robert P
Stayed 5 nights in Feb 2024
Response from Dan Johnson, General Manager on Feb 12, 2024
Thank you!
6/10 Okay
Guadalupe
Jan 23, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Guadalupe
Stayed 1 night in Jan 2024
Response from Dan Johnson, General Manager on Jan 25, 2024
The golf course was beautiful and the people who ran it were super nice but the room I had itself was old and very 70s. The mattress was bent and the bathroom was a handicap bathroom. Overall, I was disappointed with the room.
Paul
Stayed 2 nights in Dec 2023
Response from Dan Johnson, General Manager on Jan 9, 2024
We appreciate your feedback and will be sure share your comments with our leadership team.
8/10 Good
Stephen
Business traveller
Jan 5, 2024
Stephen
Stayed 3 nights in Jan 2024
Response from Dan Johnson, General Manager on Jan 9, 2024
Thank you!
2/10 Terrible
serap
Jan 1, 2024
Liked: Amenities
This is a truely a trap from the internet
There is on going construction
No restaurants open at 6 pm
Charging over price
I can go on and on
serap
Stayed 2 nights in Dec 2023
Response from Dan Johnson, General Manager on Jan 5, 2024
Thank you for your response. We appreciate your feedback and will share your comments with our leadership team.
4/10 Poor
Therese
Dec 31, 2023
Therese
Stayed 2 nights in Dec 2023
Response from Dan Johnson, General Manager on Jan 2, 2024
Response from Dan Johnson, General Manager on Dec 26, 2023
Thank you!
10/10 Excellent
EUNYOUNG
Dec 25, 2023
EUNYOUNG
Stayed 1 night in Dec 2023
Response from Dan Johnson, General Manager on Dec 26, 2023
Thank you!
4/10 Poor
Roi, Redmond
Dec 21, 2023
Roi
Stayed 5 nights in Dec 2023
Response from Dan Johnson, General Manager on Jan 11, 2024
Thank you
8/10 Good
Verified traveller
Travelled with family
Dec 20, 2023
Liked: Cleanliness, staff & service
Not worth the hype!
Wasn’t worth the hype! Hotel was very clean rooms were great (large size) nice view of golf course! Been trying to go here for a couple years but just didn’t want to pay the hefty nightly price! Finally got a decent deal because it was a Monday and they are undergoing large renovations. Besides the pool there is NOTHING to do at the resort! Bar area felt like a convention room! Pool was fun for kids but not as extravagant as they make it out to be online! Not sure I’d rush back to this one. Staff were great!
Verified traveller
Stayed 1 night in Dec 2023
Response from Dan Johnson, General Manager on Dec 20, 2023
Thank you for your feedback. We look forward to welcoming you back once our renovation is complete in the spring.
10/10 Excellent
Gene Paul
Dec 14, 2023
Gene Paul
Stayed 5 nights in Oct 2023
Response from Dan Johnson, General Manager on Dec 18, 2023
We had an amazing family vacation - everyone was very nice and helpful, the room was beautiful, comfortable and clean. The pools were clean, heated and my kids had so much fun. We will definitely be back!
Katrina
Stayed 1 night in Nov 2023
Response from Dan Johnson, General Manager on Nov 28, 2023
Glad to hear you enjoyed your stay!
10/10 Excellent
David
Nov 27, 2023
David
Stayed 1 night in Nov 2023
Response from Dan Johnson, General Manager on Dec 18, 2023
Thank you!
10/10 Excellent
Lana
Travelled with family, Travelled with family and small children