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Reviews of Hotel Croce di Malta

3 out of 5
Hotel Croce di Malta
Via Scarincio 148, Imperia, IM

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 153 reviews" "
Rating 8 - Good. 69 out of 153 reviews" "
Rating 6 - Okay. 16 out of 153 reviews" "
Rating 4 - Poor. 6 out of 153 reviews" "
Rating 2 - Terrible. 2 out of 153 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maija

Stayed 3 nights in May 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Nice hotel, affordable and great location
The hotel has a great location right off the beach and in the center of town. My room has a nice size balcony overlooking the sea. Nice the hear the waves of the beach at night. The hotel was clean and friendly staff. The building and rooms are a bit dated but they make an extra effort to keep them clean and to a good standard.
Stayed 2 nights in Oct 2021
Response from Paola Customer Relation on Nov 1, 2021
Thank you very much David for you beatiful reniew we hope to see you again as soon as possible . Have a nice day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with nice view
This was a nice stop over hotel. It was clean and it was just what we needed for a pit stop before heading to France. It was perfectly situated with walking distance to restaurants and a lovely water view in the am. It is not a luxury hotel, but you see that in the booking and pricing, but it does the job of a pleasant stay. :)
Stayed 1 night in Jul 2021
Response from Paola Customer relation on Aug 14, 2021
Dear guest, thank you very much for your good reniew. We hope to see you again in an other time . Have a nice day

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2021
Response from Paola - Customer relation on Jul 25, 2021
GRAZIE MILLE PER LA BELLISSIMA VALUTAZIONE

8/10 Good

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and accommodating. Love the sea views
Stayed 2 nights in Jul 2021
Response from Paola Customer relation on Jul 7, 2021
Thank you very much Roxanne for her review we hope to see her again on other occasions

10/10 Excellent

benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it!
Lovely hotel, great attentive staff, awesome location and attention to detail from maids is second to none
Stayed 5 nights in Sep 2020
Response from Paola -Customer relation on Sep 30, 2020
Thank you very much for your wonderful review ... we wait you again.....Have a nice day !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and functional Hotel in Imperia
The Hotel is in a good location, very close to the beach. Very clean, modern and functional rooms. We had a room on the first floor withpout balcony, but as we stayed only one night it was fine, breakfast was good. All in all more functional than charming, in my view better suited for a limited number of days.
Stayed 1 night in Sep 2020
Response from Paola -Customer relation on Sep 16, 2020
Dear customer, we thank you for the positive review of our structure and our services, we suggest for your next stay or for longer stays a room with a balcony so you will get to know the unique and particular charm that the seafront view offers

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing cozy town
Stayed 1 night in Jun 2019
Response from Paola customer relation on Jun 27, 2019
thank you for your review and appreciation, we hope to see you soon Good day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from paola on Oct 13, 2018
Thank you for your reniew

10/10 Excellent

Kamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must go
The hotel is on the beach. Many very nice restaurants around. The marina is excellent. Perfect sea and beach. Ideal for a week stay
Stayed 1 night in Oct 2018
Response from Paola on Oct 7, 2018
Thank you very much Kamen for your feedback ! Have a nice day

6/10 Okay

victoria, south tyneside, uk

Liked: Cleanliness, staff & service
Nice location, basic hotel
The hotel is 2 seconds from the beach so the location is great. It’s a very basic hotel and rooms. That said we only used it as a base. The staff are very friendly and helpful.
Stayed 3 nights in Sep 2018
Response from Paola - Customer relation on Sep 19, 2018
Dear guest , thank you very much for for your reniew , the opinion of our guest is very important for us .

10/10 Excellent

Michael, Portland Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations for older Italian beachside
My 4.5 year-old son and I had a wonderful boys weekend away here at Hotel Croce di Malta. From easy check-in through multiple taxi calls to help us get around, to discount cards for meals and where to go for eating and beachside relaxing. While the location is older, it's perfect and doesn't stand out at all. The beds and bath were very comfortable and wifi worked fine for me. As a bonus, breakfast included gluten-free options for us without even having to ask. We'd return.
Stayed 1 night in Jun 2018
Response from Armando on Jun 26, 2018
Thanks for the beautiful judgment, encourages us to do even better. We hope to have you as our guest soon. Best regards. Armando

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I was really impressed with the service and accomodations. The location was absolutely perfect. I will definitely return.
Response from Paola on May 1, 2018
Thank you very much , we are pleased to have fulfilled your expetation . Have a nice day

4/10 Poor

Thomas, New Orleans

Disliked: Cleanliness, property conditions & facilities, room comfort
Conclusion: It didn't make the short list.
This was a stopover on a long drive and you always hope that you will have a comfortable room to crash in when you've been driving for 9 hours. This was not the case. The room was like a sauna and the A/C did not work. The room is dated. The sheets on the bed were clean, but the floor was really dirty. After just a few minutes of my 1 year old running around in the room, he climbed on the bed and his feet were covered in dust and dirt. However, while waiting for the elevator, we noticed the cleaning lady giving a good cleaning to the floor in another room, so not sure why our floor was so dirty (we don't wear shoes in our rooms). There was parking, but not for a normal sized car. I worried about my new car getting scratched up all night because there was only a foot between cars. The room had a great view of the beach. The front desk was courteous. The breakfast was fine, although the dining area felt like a sauna too. Conclusion: Wouldn't stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing. Great view from the room. Staff very nice.

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Beach hotels should not have down comforters
Great location near beach. Unexpected charge for down comforter dry cleaning

8/10 Good

Andrew, Kings Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value on the Italian Riviera
I thought the hotel was an excellent value. Great location in Imperia overlooking the beach, roomy by European standards, and clean. Day staff was friendly and helpful (night staff, not so much).

8/10 Good

George, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beachfront premier site
Friendly and efficient receptionists great views and excellent breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Right on the beach/harbour this is a great hotel. The staff are very friendly and helpful. The family room we booked comprised of a bunk bed that folds down to a sofa and consequently didn't have a safety rail so we couldn't use it. The hotel is close to everything but is poorly soundproofed so you're kept awake by the loud bars. The air con isn't that effective, but you dare not open the balcony doors as the noise would be too much. Breakfast is delicious, lovely coffee, hot chocolate and plentiful pastries etc. There is lots of choice for restaurants all along the harbour within a very short walk and there's a small public section of the beach right by the hotel - get there early after breakfast to enjoy the beach practically to yourself! We booked parking and we're glad we did as the harbour area gets very busy.

8/10 Good

vladimir, Macedonia

Liked: Cleanliness, staff & service, property conditions & facilities
excellent 3 star hotel, overlooking the beach, the disadvantage is that we did not have a balcony in the room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location Central with good facilities and lovely helpful staff despite our poor Italian. Room very clean and comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will absolutely return!!!
Truly loved this hotel. Perfect location and great service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will go back. Definitely
Good view. Trilingual staff. Lots of choice for breakfast. Totally clean and hot water 24 hours a day.Two minutes from the marina or a beach

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
Good price and good hotel on the beach, 5 mins from everything! Nice little apartment that you can cook your own breakfast. We enjoyed our stay!

10/10 Excellent

daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buonissima accoglienza da parte del personale. Struttura in ordine e confortevole. Posizione perfetta per un giro a Imperia e per riposare. Ottima la cena in un locale convenzionato e invitante la colazione a buffet
Stayed 1 night in Apr 2024

8/10 Good

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

JEROME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bon séjour agréable.
Bon accueil, un personnel sympathique avec toujours le sourire et toujours disponible. Bonne localisation ( proche plage et restaurants).Petit déjeuner complet. Propreté impeccable, matelas un peu trop fermes cependant... Gros bémol : pas de place de parking disponible le soir à notre arrivée ( parking tout petit et payant), obligé de se garer à l'arrache dans la rue en face... Grande terrasse dans la chambre, mais lumière défectueuse ( plus d'ampoule... ). Bonne insonorisation. Un paradis pour les chiens ( gamelles dispos et coussins en chambre ) et le personnel adore les animaux ( à prévoir néanmoins 10 euros par jour en supplément).
Stayed 2 nights in Sep 2022
Response from Paola Customer Relation on Oct 23, 2022
Bonjour Jérôme,Nous vous remercions pour vos merveilleux compliments et nous espérons que dans l'ensemble vous garderez un bon souvenir de votre séjour parmi nous. Nous espérons vous revoir à une autre occasion. Bon dimanche

2/10 Terrible

Christoph

Stayed 1 night in Sep 2022
Response from Paola Customer Relation on Oct 23, 2022
Dear Mr. Christoph, we are very sorry for your review.Your discontent, clearly expressed on site through insults to the staff, is due to the parking place claim. Our parking has limited spaces and at your arrival, the parking places were all already assigned to other Clients.We always try to please our Customers and we understand your disappointment but other customers booked in advance or arrived before you.

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour à Imperia
L'accueil du premier jour a été très chaleureux avec tous les renseignements que nous avions besoin pour nos 6 jours de vacances, plages, restaurants, lieux a visités, une attention particulière pour notre petit chien a savoir ses besoins en nourriture et son confort et les plages ou nous pouvions l'amener en toute tranquillité . Que ce soit le personnel d'accueil ou le personnel d'étage ainsi le personnel de salle ils ont été à l'écoute de nos demandes. Notre chambre avec terrasse vue mer super ,hôtel très bien tenu ,petit déjeuner copieux il est certain qu'à la première occasion on y fera encore un séjour. Etablissement à recommander, ce que je fais pour mon entourage
Stayed 6 nights in May 2022

10/10 Excellent

Thierry

Stayed 2 nights in May 2022
Response from Paola Customer Relation on May 26, 2022
Grazie mille per l'ottimo punteggio . A presto

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Paola Customer Relation on May 12, 2022
Grazie mille Julien per il massimo punteggio . Siamo felicissimi che le sia piaciuta la nostra struttura Speriamo torniate presto a trovarci

8/10 Good

Rosina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una bella vacanza!!!
Camera vista mare, ma purtroppo sotto il balcone c'è la strada principale ben trafficata. Con il balcone aperto si sentono i rumori delle auto e moto. ( la notte disturba) Pulizia Top! Colazione perfetta! Personale molto disponibile e ben organizzato. L'hotel è centrale e molto comodo per raggiungere tutto a piedi. Grazie alla donna delle pulizie averci fatto contattare per uno zaino che abbiamo dimenticato in camera 😊 gentilissima!!!
Colazione
Vista mare
Stayed 2 nights in Apr 2022
Response from Paola Customer Relation on May 12, 2022
Grazie Rosina, siamo felici che abbiate trascorso una bella vacanza e che vi sia piaciuta la nostra struttura Purtroppo la vicinanza alla strada può dare fastidio, siamo vicini alla zona ZTL ed è la strada di accesso alla borgata Speriamo che il disagio non sia stato eccessivo. Tornate presto a trovarci, vi aspettiamo

10/10 Excellent

Anna

Stayed 1 night in Apr 2022

8/10 Good

Barrera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Paola Customer Relation on Dec 5, 2021
grazie per la bellissima valutazione

10/10 Excellent

véronique

Stayed 1 night in Oct 2021
Response from Paola Customer Relation on Oct 30, 2021
Grazie per la fantastica valutazione

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione invidiabile sul mare e sul porto. Camere confortevoli e personale professionale.
Stayed 2 nights in Oct 2021
Response from Paola Customer Relation on Oct 30, 2021
Grazie Roberto per le sue bellissime parole , speriamo di riverdervi presto

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza
Stayed 1 night in Oct 2021
Response from Paola Customer Relation on Oct 30, 2021
Speriamo che il ricordo di questa vacanza resti sempre nel cuore

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lage gut mit Meerblick, renovierte große Zimmer, allerdings wurde dabei das Bad vergessen. Vor allem gehört es neu verfugt. Schlafen mit geöffnetem Fenster kaum möglich, da viel Verkehr und Müllabfuhr. Klimaanlage gut zu regulieren. Straße läuft direkt am Hotel vorbei. Frühstück war gut. Deutsche TV Sender wer es braucht.
Stayed 5 nights in Sep 2021
Response from Paola Customer Relation on Oct 21, 2021
vielen Dank für die gute Bewertung, die Sie uns gegeben haben, wir werden Ihre Kommentare schätzen. Wir hoffen, Sie bald wieder zu sehen

8/10 Good

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Paola Customer Relation on Oct 21, 2021
Merci beaucoup Beatrice pour la bonne évalutation . Bonne journee.

10/10 Excellent

giuseppe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Tutto perfettibile
Stayed 1 night in Oct 2021
Response from Paola Customer Relation on Oct 18, 2021
Grazie mille Giuseppe per l'ottima valutazione speriamo di riverdervi presto ....Buona giornata

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Die Leute waren sehr freundlich. Die Lage des Hotels war fantastisch.
Stayed 1 night in Oct 2021
Response from Paola Customer Relation on Oct 18, 2021
Danke !!! Wir warten Sie für ein andere Urlaub....Bis bald!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiptop
Nettes kleines Stadthotel mit freundlichem und hilfsbereitem Personal. Zimmer waren sehr sauber. Dank Klimaanlage konnte die Balkontür geschlossen werden, so dass der Lärm der Motorräder (hauptsächlich) verringert werden konnte. Frühstück war super, auch wenn es nicht als Buffet angeboten werden konnte. Hat für unseren 12tägigen Aufenthalt sehr gut gepasst.
Stayed 12 nights in Sep 2021
Response from Paola Customer Relation on Oct 10, 2021
Hallo Daniel, wir freuen uns, dass Sie Ihren Aufenthalt in unserer Einrichtung und unsere Dienstleistungen genossen haben. Wir hoffen, dass Sie uns in Zukunft wieder besuchen werden, wir erinnern uns an Ihr Lächeln und Ihre Höflichkeit. Schönen Sonntag

8/10 Good

dirk

Stayed 1 night in Sep 2021

8/10 Good

Heinz

Stayed 9 nights in Sep 2021

8/10 Good

Piera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima vacanza
Stayed 4 nights in Sep 2021
Response from Paola -Customer Relation on Sep 17, 2021
Grazie mille Piera siamo felicissimi che sia stata una vacanza da ricordare. Tornate a trovarci

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto davvero fantastico Personale gentilissimo Camere bellissime Weekend fantastico in una bellissima struttura
Stayed 2 nights in Aug 2021
Response from Paola Customer Relation on Aug 30, 2021
Grazie mille Alessandro per la bellissima recensione ed il massimo punteggio ....vi aspettiamo presto !

8/10 Good

Jair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Paola Customer relation on Aug 30, 2021
Thank you very much for the good valutation . We hope to see you again

10/10 Excellent

Roberto

Stayed 1 night in Aug 2021

10/10 Excellent

Roberto

Stayed 1 night in Aug 2021