Staff very helpful/Food excellent/Room layout makes good use of space/Sun lounger area rather too exposed to wind or sea breeze, needs shelter/Illetus area up-market and peaceful/Bus service into Palma very good and cheap/Evening entertainment needs improvement, too much classical/ethnic--need "sing-along" type artists
Overall, an excellent base for a summer holiday, either active or sedentary
From the moment we arrived I was impressed welcomed from Front of House with a happy face! welcomed with a chilled glass of bubbles, check was relaxing, the bedroom stunning décor light pretty pale colours, bedding white and silver. Walls with state of the art lighting, TV plasma attached to the wall with UK channels. Tea & Coffee making facilities. Bathrobes & slippers stunning bathroom, wardrobe has full length mirror.
The breakfast enjoyed Cava with strawberries, cooked egg's to your desire, no clanging noise, peaceful relaxing, hot fresh coffee, staff superb, greeted every morning with happy faces.
The pool and sunbed superb we had the canopy four poster beds a few days complimentary from the Manager (thank you Victor for arranging this) a very special touch no back ache! the hotel served free fruit twice mid day during two days of our trip I loved this special touch. The spa is stunning real candles soft background music, changing lighting. We enjoyed the hotel during the evening and listened to Alex Caro DJ playing chilled out tunes, he has a warm up slot before PASHA! I am thou now too old for PASHA, but we enjoyed his quirky creative mixing. I would like to say thank you for a very special visit we didn't want to leave. I have booked to return again very soon!! Thank you to everyone.
The hotel is first class, a gem just outside of Palma. The staff was truly customer focused, and the hotel amenities were magnificent. Awesome poolside experience. Truly outstanding spa and services offered. Meals in the restaurant, both breakfast and dinner consistently delicious. We would highly recommend the property and will definitely return.
Can't fault the hotel, its staff or the location - all staff were very friendly and efficient. Had the deluxe room which was large and luxurious, with a decent balcony overlooking the gardens and the sea. Hotel restaurants and bar were good, but it's only 10 Euros by taxi to excellent places to eat in the evening.
We stayed here for 3 nights, staff was very friendly, was a pleasant surprise to find that we were given complimentary childcare (by Eva thank you) - the boys were also given lovely lunch at the hotel restaurant too! Champagne on arrival was nice. The only thing we found which was a bit different from usual is that the porter sent our luggage to our room before we got there. We were expecting to be "accompanied" and when we asked him as he walked past us to go back to reception, he casually pointed us to the room diection (a few blocks away). We expected a hotel of this standard that at least he would go the extra mile to show us to our room.
"Very comfortable and pleasant hotel
On the water. "
Beautiful views from this hotel set on cliff side over looking Mediterranean Sea. The staff was wonderful; loads of amenities and the food was good! Excellent service in all eatery's. 3 pools. The rooms have a beautiful breeze it seems always and different rooms to choose from. The rooms are simple, but you won't spend much time in them at all!! Easy access into Palma! Would definitely stay here again!