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Reviews of Haworth Hotel at Hope College

2.5 out of 5
Haworth Hotel at Hope College
225 College Avenue, Holland, MI

Reviews

9.8

Exceptional

Rating 10 - Excellent. 617 out of 727 reviews" "
Rating 8 - Good. 91 out of 727 reviews" "
Rating 6 - Okay. 12 out of 727 reviews" "
Rating 4 - Poor. 2 out of 727 reviews" "
Rating 2 - Terrible. 5 out of 727 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renaldo, Novi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to downtown Holland
Stayed 1 night in May 2024
Response from Sarah Veneberg, Guest Service Manager on May 13, 2024
Hello Renaldo, Than you for letting us know how we're doing. We are happy to here that you enjoyed our location. We hope to have you join us again!

2/10 Terrible

Francis

Stayed 1 night in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on May 13, 2024
Hello Francis, I am sorry to hear that you didn't have a great experience with us. If you are willing, I would greatly appreciate more detailed feedback about why your experience with us fell short. Please feel free to reach out to our team directly by emailing haworth@hope.edu. I hope to hear from you soon!

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Loved having Biggby in the hotel also!
Stayed 1 night in May 2024
Response from Sarah Veneberg, Guest Service Manager on May 8, 2024
Hello Amy,Thank you for letting us know how we're doing, we are happy to hear that you had a wonderful stay and enjoyed the Biggby Coffee shop in out lobby. We hope to see you again soon!

6/10 Okay

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sarah Veneberg, Guest Service Manager on May 8, 2024
Hello Qi, We're sorry to hear that your stay was not satisfactory. Would you be able to let us know if there is anything we can do differently? We hope that you will give us another chance.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and helpful staff
Stayed 1 night in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on May 4, 2024
Thank yo Sebastian, for letting us know how were doing. We are happy to hear that you enjoyed your stay with us! We hope to have you join us again soon.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in beautiful Holland.
Stayed 1 night in May 2024
Response from Sarah Veneberg, Guest Service Manager on May 13, 2024
Thank you Barbara,For letting us know how we're doing. we are happy to hear that you enjoyed your stay with us and our location in Holland Michigan.

10/10 Excellent

Kirsten

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on May 4, 2024
Hello Kirsten, Thank you for letting us know how were doing, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Nancy

Travelled with group
Easy parking. Coffee shop with breakfast and lunch items to purchase.
Stayed 1 night in Apr 2024
Response from Sarah Veneberg Guest Service Manger on May 1, 2024
Nancy, thank you for letting us know how we're doing. We are so happy you had a wonderful stay and found our parking easy.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new feeling hotel. Biggby's coffee right in the lobby. Right on Hope College's campus. Parking is a challenge.
Stayed 2 nights in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on May 1, 2024
Hello Barbara,Thank you for letting us know, how we're doing. We are happy that you enjoyed your stay with us, and our location.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Haworth is located in the perfect spot in Holland. It is within walking distance of all the restaurants, shopping and bars. But it is also quiet and has a sofistication in its nature. We enjoyed our stay very much.
Stayed 2 nights in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on May 1, 2024
Hello David,We are happy that you enjoyed your stay with us, and enjoyed our location near downtown Holland Michigan. We hope that you will be able to come back again!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on Apr 23, 2024
Thank you Heather for letting us know how we're doing! We are happy to hear that you, enjoyed your stay with us.

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Bright, clean and comfortable! I would definitely return!
Stayed 1 night in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on Apr 20, 2024
Thank you Jen, for letting us know how we're doing. We are happy to hear that you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and property well kept
Stayed 1 night in Apr 2024
Response from Sarah Veneberg, Guest Service Manager on Apr 18, 2024
Thank you Chad, for letting us know how were doing. We hope that you enjoyed your stay!

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super decor throughout the hotel! We will stay here again!
Stayed 1 night in Apr 2024
Response from Sarah Veneberg Guest Service Manger on Apr 18, 2024
Thank you Stuart for letting us know how were doing. We are happy to hear that you enjoyed our decor throughout the hotel. We hope to have you back with us again soon.

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff and service. Easy walk to town.
Stayed 1 night in Mar 2024
Response from Sarah Veneberg Guest Service Manger on Mar 30, 2024
Hello Caitlin,We are so happy to hear that you enjoyed your stay with us. Thank you for letting us know how we are doing! We hope to see you again!

6/10 Okay

Matthew

Stayed 2 nights in Mar 2024
Response from Sarah Veneberg Guest Service Manger on Apr 12, 2024
Hello Matthew, Thank you for letting us know how we are doing. We're sorry that we did not meet your expectations.

10/10 Excellent

hazel

Stayed 1 night in Mar 2024
Response from Sarah Veneberg Guest Service Manger on Apr 12, 2024
Thank you Hazel, for letting us know how we are doing. We are so happy to hear that you enjoyed your stay with us. We hope to see you again!

8/10 Good

Carrie

Stayed 1 night in Mar 2024
Response from Sarah Veneberg Guest Service Manger on Apr 12, 2024
Thank you, Carrie, for letting us know how we are doing. We hope that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Cute room. Easy parking. Close to restaurants.
Stayed 1 night in Mar 2024
Response from Sarah Veneberg Guest Service Manger on Mar 18, 2024
Lynn, Thank you for letting us know how we did. We are so glad to hear that you enjoyed your stay. We hope that you will join us again soon!

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and clean
Stayed 1 night in Mar 2024
Response from Sarah Veneberg Guest Service Manger on Mar 17, 2024
Thank you Hannah, for letting us know how we are doing. We hope that you enjoy your stay with us.

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Very close to town! I would stay here again!
Stayed 1 night in Feb 2024
Response from Sarah Veneberg Guest Service Manger on Mar 17, 2024
Donna, we are so happy to hear that you enjoyed your stay with us, and our location! We hope you have you join us again soon!

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel. Several restaurants and shops within walking distance.
Stayed 1 night in Feb 2024
Response from Emma M - Marketing on Feb 23, 2024
Thank you, Melissa! We hope to host you again soon!

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sarah Veneberg Guest Service Manger on Feb 26, 2024
Thank you Kenneth, for letting us know how we are doing! We are so happy to hear that you enjoyed your stay with us!

10/10 Excellent

Mary

Friendly staff & clean room.
Stayed 1 night in Feb 2024
Response from Sarah Veneberg Guest Service Manger on Feb 18, 2024
Mary, Thank you for, letting us know how we did. We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Diana and Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and walkable to restaurants, shops and breweries.
Stayed 1 night in Feb 2024
Response from Emma M - Marketing on Feb 16, 2024
Thank you for the great review, Diana and Marc! We are so glad to hear that you enjoyed your stay and were able to take advantage of downtown Holland! We hope you will visit again soon!

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, comfortable, on campus, and walkable to downtown Holland. Staff accommodated every need. Highly recommended!
Stayed 2 nights in Feb 2024
Response from Emma M - Marketing on Feb 12, 2024
Thank you, Christopher! We are so glad to hear that you enjoyed your stay. We hope that you will visit again soon!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Feb 2024
Response from Emma M - Marketing on Feb 5, 2024
Thank you, Brett!

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Holland and Haworth and Hope!
A quick overnight visiting our daughter at Hope College, but the perfect location and such a nice hotel.
Stayed 1 night in Feb 2024
Response from Emma M - Marketing on Feb 5, 2024
Thank you, Susanne! We are so glad to hear that you enjoyed your stay with us and were able to stay so close to your daughter. We hope to host you again during your next visit!

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Emma M - Marketing on Jan 29, 2024
Thank you, Taylor! We hope to host you again soon!

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Jan 2024
Response from Emma M - Marketing on Jan 29, 2024
Thank you, Kris! We are glad to see that you enjoyed your stay!

10/10 Excellent

Steve

Stayed 1 night in Jan 2024
Response from Emma M - Marketing on Jan 29, 2024
Thank you, Steve! We hope to host you again soon!

10/10 Excellent

Emiko

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Haworth. It was very close to many activities, a variety of stores for shopping, and fun restaurants. The staff was very personable and helpful. We would stay again.
Stayed 1 night in Jan 2024
Response from Emma M - Marketing on Jan 26, 2024
Thank you for the great review, Emiko!We are so glad to hear that you enjoyed your stay and our proximity to everything downtown Holland has to offer. We hope to host you again soon!

10/10 Excellent

Francis

Response from Emma M - Marketing on Jan 22, 2024
Thank you, Francis!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff was friendly and knowledgeable about the history of the property. Lobby was beautiful and cozy as well as the room. Will definitely stay here again.
Stayed 1 night in Jan 2024
Response from Emma M - Marketing on Jan 22, 2024
Thank you for the great review, Jennifer! We are so glad to hear that you enjoyed your stay with us and we sincerely hope to host you again soon!

10/10 Excellent

Danique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The staff is really friendly. The woman at the front desk has great suggestions regarding places to eat. The room was clean. The bed was very comfortable. Rarely heard any noise from the hallway. Would recommend this to my friends. Can’t wait to come back!
Stayed 2 nights in Dec 2023
Response from Emma M - Marketing on Jan 22, 2024
Thank you, Danique! Our staff works very hard to become knowledgeable about the area and all of the great things Holland has to offer. It is so great to hear that you had such a good experience! See you soon!

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from Emma M - Marketing on Jan 22, 2024
Thank you, Steve!

10/10 Excellent

Tricia

Stayed 1 night in Dec 2023
Response from Emma M - Marketing on Dec 18, 2023
Thank you, Tricia. We hope to host you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Emma M - Marketing on Dec 18, 2023
Thank you for the great rating! We are glad to see that you enjoyed your stay!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Emma M - Marketing on Dec 13, 2023
Thank you, Edward!

10/10 Excellent

brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Emma M - Marketing on Dec 11, 2023
Thank you, Brian! We are so glad to hear that you enjoyed your stay!

10/10 Excellent

Jennifer, Grosse Pointe Farms

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay when visiting Hope College. Rooms were not super fancy—but had a great aesthetic and were super clean. Really great stay!
Stayed 1 night in Dec 2023
Response from Sarah Veneberg Guest Service Manger on Dec 5, 2023
Hello Jennifer, We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Emma M - Marketing on Nov 30, 2023
Thank you, Barbara!

4/10 Poor

Johnnie

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Piss poor parking, staff KNEW NOTHING about the college the buildings around the hotel sit.NO KNOWLEDGE WANT SO EVER "WEIRD"
Stayed 1 night in Nov 2023
Response from Sarah Veneberg Guest Service Manger on Dec 5, 2023
Hello Johnnie, We are sorry to hear that this experience during your stay was less than satisfactory, we appreciate you providing us with valuable feedback that we can discuss with our team. We sincerely hope that you will give us another chance again soon!

10/10 Excellent

Kelly

Stayed 2 nights in Oct 2023
Response from Sarah Veneberg Guest Service Manger on Dec 16, 2023
Kelly, Thank you for letting us know how we are doing. We hope that you enjoy your stay with us again soon!

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, very clean, updated, and really nice!
Stayed 1 night in Nov 2023
Response from Emma M - Marketing on Nov 27, 2023
Thank you, Tabatha! We are so glad to hear you enjoyed your stay. We hope to host you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Wonderful hotel in walking distance of downtown Holland and the beautiful campus of Hope College. We have stayed here many many times and will definitely come back again!!!
Stayed 2 nights in Nov 2023
Response from Emma M - Marketing on Nov 20, 2023
We are so glad to hear that you enjoyed your time with us. We can't wait to host you again during your next stay!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything fine but parsimonious approach replenishing the room: every night had to ask for a second coffee (we didn't need 2 decafs), no cupst he last evening/night, complementary water only "first evening of stay no matter how long your stay"...unnecessary minor irritants for otherwise marvelous facility.
Stayed 3 nights in Nov 2023
Response from Emma M - Marketing on Nov 20, 2023
Robert, We are sorry to hear that this experience during your stay was less than satisfactory, however, we appreciate you providing us with valuable feedback that we can discuss amongst our team. We are glad to hear that your stay was otherwise a good experience and we sincerely hope that you will give us another chance again soon!

10/10 Excellent

Brianne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Downtown Holland!
Stayed 1 night in Nov 2023
Response from Sarah Veneberg Guest Service Manger on Nov 19, 2023
Brianne, thank you for letting us know how were doing. We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
Perfect location, was able to walk to so many places. Very comfortable and modern hotel. Friendly staff too
Stayed 1 night in Nov 2023
Response from Emma M - Marketing on Nov 13, 2023
Thank you for the great review, Blake! We are so glad to hear that you took advantage of our great location and were able to check out some of the awesome local businesses near us. We hope to host you again soon!

10/10 Excellent

Mary Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the furnishings and decor of the hotel and rooms. Very clean and comfortable. Bathrooms are awesome. The attention to detail was so refreshing to see in a hotel
Stayed 1 night in Nov 2023
Response from Emma M - Marketing on Nov 13, 2023
Thank you for the fantastic review, Mary Lou! We are so glad to hear that you enjoyed your stay at our beautiful property. We hope to host you again soon!