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Reviews of Simple Rewards Inn

2.5 out of 5
Simple Rewards Inn
200 Museum Street, Hilton Head Island, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1004 reviews" "
Rating 8 - Good. 338 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lawrence

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable No Frills hotel clean no bugs and very accommodating when I checked in.
Stayed 1 night in May 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, great value
Stayed 1 night in May 2024

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Raymond

Disliked: Staff & service, amenities, property conditions & facilities
The place is clean. The staff seemed annoyed vs. friendly. Not as much as a smile. Hardly welcoming. The desk is set up in a room and they talk through glass as if it’s a truck stop vs. HHI. I stayed, I slept, it worked.
Stayed 2 nights in May 2024
Response from Mina Bhakta, GM-Ten years on May 19, 2024
We are proud to have all our staff members. For the safety of our staff we set up our Check-in Office in one of hotel guest room- ROOM NO.115 since March 2020 for contactless check-in with glass panel like a drive though window. What is wrong with it? It takes two minutes to check in a guest if you have your ID and payment ready. Thank you for staying and thank you for your feedback.

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk couldn’t accommodate us with a 1st Fl room or later check out. Check out is 10am !! Never stayed in a hotel where check out is at 10am !!
Stayed 1 night in May 2024
Response from Mina Bhakta, GM-Ten Years on May 19, 2024
Late Check Out Fees is 150.00 . Check out -On time or Pay late check out fees and extend your check out time. Our policies are very clearly posted online. First floor rooms are sold on first come-first rented basis because we do not have any premium rates for first floor rooms which I personally think we should but our rate manager does not think so. Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite renovations that had closed the actual lobby, signage directed us to a nearby room, where check in was efficient and polite. The room is immaculate. Well done!
Stayed 1 night in May 2024

10/10 Excellent

shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great simple room, friendly staff!
Stayed 1 night in May 2024
Response from Mina Bhakta, GM-Ten Years on May 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mina Bhakta, GM-Ten Years on May 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Mina Bhakta, GM-Ten Years on May 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Room was Clean and comfortable. Will definitely stay here again!!
Stayed 1 night in Apr 2024
Response from Mina Bhakta, GM-Ten Years on May 3, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Jeanine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very basic older property, but very clean and appears to be recently updated; great shower.
Stayed 1 night in Apr 2024
Response from Mina Bhakta, GM-Ten Years on May 3, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

landon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mina Bhakta, GM-Ten Years on May 3, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Carlos

Stayed 1 night in Apr 2024
Response from Mina Bhakta, GM-Ten Years on May 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Rodney, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, especially for the area. The rooms were clean and comfortable. The staff was very accommodating and professional.
Stayed 2 nights in Apr 2024
Response from Mina Bhakta on Apr 26, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
good value
Stayed 2 nights in Apr 2024
Response from Mina Bhakta on Apr 26, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mina Bhakta on Apr 26, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short drive to the beach and was conveniently located to shops and restaurants.
Stayed 1 night in Apr 2024
Response from Mina Bhakta on Apr 24, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Joe

Stayed 2 nights in Apr 2024
Response from Mina Bhakta, GM-Ten Years on May 13, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay
Stayed 2 nights in Apr 2024
Response from Mina Bhakta, GM-Ten Years on Apr 22, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and quiet location and yet perfectly connected.
Stayed 1 night in Apr 2024
Response from Mina Bhakta, GM-Ten Years on Apr 22, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

6/10 Okay

Kirstin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
You get the basics - very plain. The staff is very bossy. There’s a kitchen but nothing to use in the kitchen. The building/rooms feel old and out of date. What’s been redone has been cheaply renovated.
Stayed 2 nights in Apr 2024
Response from Investors , Simple Rewards Inn on Apr 19, 2024
Except General Manager all staff members are very polite and friendly. We are searching for a better GM for this location. Expect simple rooms with basic amenities at Simple Rewards Inn. The kitchenette room is for long term -monthly, yearly guests only. You were given that room as an upgrade, only because the guest checked out from that room after six months and we did not had any reservation for that room for next three nights. The motel was built in 1988, exterior corridor property , three story building. We are sorry to hear that you thought it is a cheap renovation! Thank you for your feedback.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, comfortable bed. Easy access to Main Street and great coffee shop across the street
Stayed 2 nights in Apr 2024
Response from Mina Bhakta, GM-Ten Years on Apr 19, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, front desk was very polite, the oranges and tangerines at breakfast were amazing each morning
Stayed 2 nights in Apr 2024
Response from Mina Bhakta, GM-Ten Years on Apr 17, 2024
We have Simple Cash Rewards. We do not have breakfast. Thank you for your feedback.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Mina Bhakta, GM-Ten Years on Apr 17, 2024
Thank you for your feedback.

10/10 Excellent

Duane

Travelled with family
Easy
Stayed 1 night in Apr 2024
Response from Mina Bhakta on Apr 3, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Would've been perfect if the pool was open.
Stayed 2 nights in Mar 2024
Response from Mina Bhakta, GM-Ten Years on Apr 1, 2024
Swimming pool will remain closed for the year 2024. We are sorry. Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Shellane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and inexpensive place to stay in that area. Room was clean and was surprised there was a humidifier in the room, it made my sleep much better. Shower water pressure is very good !
Stayed 1 night in Mar 2024
Response from James Johnson on Mar 30, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

6/10 Okay

Jonathan

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mina Bhakta on Mar 28, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean and convenient
Stayed 1 night in Mar 2024
Response from Mina Bhakta on Mar 28, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

6/10 Okay

Porscha

Travelled with family
Ok
Stayed 1 night in Jan 2024
Response from Mina Bhakta on Mar 28, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A surprisingly good stay! The room has been remodeled with quality furnishings. The HVAC system was a new Frigidaire unit and was very quiet. The refrigerator was larger than expected and was very handy. The bathroom was extremely clean….toilet and tub were new, shower was great with fantastic water pressure and plenty of hot water. The king size bed was comfortable and so was the couch. TV and Internet were fine. This property had an elevator which made access to the upper floor easy. Very friendly staff! We would definitely stay in this facility again!
Stayed 2 nights in Mar 2024
Response from Mina Bhakta on Mar 28, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Marie, STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient ans easy access to services.
Stayed 2 nights in Mar 2024
Response from Mina Bhakta on Mar 28, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Mina Bhakta, GM-Ten Years on Apr 17, 2024
Thank you for your feedback.

10/10 Excellent

LaDeja

Travelled with partner
Liked: Cleanliness, staff & service
Better than expected! Very clean and comfy.
Stayed 1 night in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

6/10 Okay

Michael

Travelled with partner
It was a basic experience in a hotel.
Stayed 1 night in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Barb

Liked: Staff & service
Missed having a breakfast buffet. Check in was in two rooms instead of nice office. But rooms were very good, great bed, nice appliances. But no coffee pot!! Big no-no!
Stayed 2 nights in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Eddie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Better to register as a walk in and get $25 cash back at checkout.
Stayed 3 nights in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

6/10 Okay

Craig

Stayed 2 nights in Mar 2024
Response from Mina Bhakta on Mar 31, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Expedia customer care staff or our front desk person would have helped you find another hotel with lots of in-house amenities if you would have asked. Our focus is on simplicity. Thank you for your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property was super clean at a very reasonable price. Desk clerk was very welcoming. Room came with fridge and microwave. I would have liked coffee maker but that is part of cheaper rate
Stayed 1 night in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Brant

Business traveller
Clean
Stayed 3 nights in Feb 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very utilitarian and functional. Not prettiest furniture, but super clean. Had large fridge, small microwave, paper towels, disinfectant wipes, hand sanitizer which is unusual, but very thoughtful. And useful. Breakfadt is bananas muffi s and donuts
Stayed 1 night in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in!
Stayed 1 night in Mar 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Martha

Travelled with partner
Hidden gem. The room was so clean, quiet, comfortable beds and hot shower. Large refrigerator, washer and dryer on site. They are remodeling the office area, so no breakfast, but they did have coffee, doughnuts, and bananas.
Stayed 1 night in Feb 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Abdel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is all went fine
Stayed 1 night in Feb 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

8/10 Good

Saihou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good value
Nice place, good value. Has been recently renovated, everything new and modern. Bed was comfortable. Nice there was a couch to sit on instead of just the bed. Also appreciated the refrigerator and freezer.
Stayed 1 night in Feb 2024
Response from Mina Bhakta on Mar 18, 2024
Thank you for choosing Simple Rewards Inn. We appreciate your feedback.