All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good Day Anthony,Thank You for taking the time to tell us about us about your experience at Econ Lodge . It is always a a pleasure to receive positive feedback. I will share your experience with the staff. Thank you again.We hope to see you again soon.
Good Day Antonio,Thank You for taking the time to tell us about your experience at The Econo Lodge.I will share this with my team members.We hope to see you soon.Thank you again Have a great day
Dear Caitlin, We would like to thank you for taking the time to complete our online survey about Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Joanne RoefaroEcono Lodge Inn & Suites
Almost all was good. A thicker/warmer blanket would have been nice.
Sharon
Stayed 3 nights in Feb 2023
Response from J Roefaro on Mar 5, 2023
Dear Sharon,Thank for choosing to stay with us and for taking the time to give us your feedback. We hope to welcome you back the next time you are in High Level.Kindly,Joanne RoefaroFront Office Manager
Dear Guest,Thank you for choosing to stay with our property and for taking the time to give us your feedback. We hope to welcome you back the next time you are in the area.Kind Regards,Joanne RoefaroFront Office Manager
10/10 Excellent
Crystal Benwell
Feb 18, 2023
Crystal Benwell
Stayed 1 night in Feb 2023
Response from J Roefaro on Mar 2, 2023
Dear Crystal,Thank you for taking the time to give us a perfect rating. I am happy to know that we were able to meet and exceed your needs and expectations and we look forward to your next stay.All the Best,Joanne RoefaroFront Office Manager
The check in was very fast and friendly service. The location is good not far from the main street of high level.
Robert
Response from J Roefaro on Jan 20, 2023
Dear Robert,Thank you for the perfect rating and for taking the time to give us your feedback. I am happy to know you enjoyed our friendly service and location and we look forward to your next stay.Best Regards,Joanne RoefaroFront Office Manager
Dear Greg,Thank you for taking the time to review your stay with us. I am happy to know that you enjoyed our great clean hotel and friendly staff and we hope to welcome you back in the future.Kind Regards,Joanne RoefaroFront Office Manager
the gas fire place was very nice, not sure if that was the cause if the walls and ceiling creaking and cracking all night .. sometimes introducing heat has that affect on the thaw/freeze of a structure. But otherwise a very nice and clean room.
gerti
Response from J Roefaro on Jan 11, 2023
Dear Gerti,Thank you for taking the time share your feedback with us. I am pleased to know that your enjoyed a very nice stay and we hope to welcome you back the next time you are in High Level.Kindly,Joanne RoefaroFront Office Manager
8/10 Good
Don
Dec 21, 2022
Don
Stayed 1 night in Dec 2022
Response from J Roefaro on Jan 11, 2023
Dear Don,Thank you for taking the time to rate your recent stay with us. I am happy to know that you enjoyed your time with us and we hope your next stay is just around the corner.Kindly,Joanne RoefaroFront Office Manager
10/10 Excellent
Vance
Dec 21, 2022
Vance
Stayed 1 night in Dec 2022
Response from J Roefaro on Jan 11, 2023
Dear Vance,Thank you for the perfect rating! I am thrilled to know that we were able to meet and exceed your needs and expectations and we look forward to your next stay.All the Best,Joanne RoefaroFront Office Manager
8/10 Good
Amy
Dec 17, 2022
Amy
Stayed 1 night in Dec 2022
Response from J Roefaro on Jan 11, 2023
Dear Amy,Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back the next time you are in the area.Kindly,Joanne RoefaroFront Office Manager
6/10 Okay
Guy, Yellowknife
Nov 28, 2022
just a place to sleep
Guy
Response from J Roefaro on Dec 6, 2022
Dear Guy,Thank you for taking the time to rate your recent stay. We hope to welcome you back the next time you are in the area.Regards,Joanne RoefaroFront Office Manager
Overall, very decent hotel. Only issue was the super late check in and the dish didn’t work.
Breanna
Stayed 1 night in Nov 2022
Response from J Roefaro on Dec 6, 2022
Dear Breanna,Thank you for staying with our hotel and for taking the time to review our property. I am sorry to know that we were unable to meet your needs and expectations and hope you will consider staying with us again in the future to offer you an exceptional stay.Kind Regards,Joanna RoefaroFront Office Manager
8/10 Good
Murray
Nov 12, 2022
Liked: Cleanliness, staff & service, amenities
Murray
Stayed 1 night in Nov 2022
10/10 Excellent
Raul
Oct 24, 2022
Raul
Stayed 1 night in Oct 2022
Response from J Roefaro on Oct 27, 2022
Dear Raul,Thank you for the perfect rating! I am delighted to know that we were able to meet and exceed your needs and expectations and we look forward to welcoming you back as a guest to our hotel again soon.All the Best,Joanne RoefaroFront Office Manager
Stay here whenever we need to do an overnight. Great place
Donna
Stayed 1 night in Oct 2022
Response from J Roefaro on Oct 27, 2022
Dear Donna,Thank you for staying with us again. We appreciate your loyalty and continued trust in our hotel and our staff and we will continue to do everything it takes to make us deserving of your loyalty.All the Best,Joanne RoefaroFront Office Manager
6/10 Okay
Thomas
Oct 2, 2022
Liked: Cleanliness, staff & service, room comfort
It was quiet the first night but 2nd night was very load and kept was up for hrs.
Was not good
Thomas
Stayed 2 nights in Sep 2022
Response from J Roefaro on Oct 19, 2022
Dear Thomas,Thank you for taking the time to give us your feedback. We apologize for the inconvenience of having noisy neighbours and hope you will consider staying with us again in the future.Regards,Joanne RoefaroFront Office Manager
8/10 Good
Cecilia Lai Man
Business traveller
Sep 27, 2022
Liked: Staff & service
Disliked: Cleanliness
What you see is what you get kinda place
There was a used Tim’s coffee cup In my room when I checked in. Made me have to look around to see if anyone is still in the room. Very odd. Water tap in the washroom was about to fall apart. Floors were sticky
Cecilia Lai Man
Stayed 1 night in Sep 2022
Response from J Roefaro on Oct 19, 2022
Dear Cecilia,Thank you for taking the time to give us your feedback. I am sorry to know that we were unable to meet your needs and expectations and we will work hard to ensure that fix the issues mentioned to ensure the satisfaction of future guests.Kind Regards,Joanne RoefaroFront Office Manager
8/10 Good
Brittany
Sep 26, 2022
Brittany
Stayed 1 night in Sep 2022
6/10 Okay
Crystal
Travelled with family
Sep 17, 2022
Liked: Cleanliness, staff & service, room comfort
Needs plumbing work.
Hair dryer was broken and the toilet and sink leaked water. Room 220
Crystal
Stayed 1 night in Sep 2022
Response from J Roefaro on Sep 21, 2022
Dear Crystal,Thank you for taking the time to give us your feedback and for bringing this to our attention. We will work hard to fix the issues you mentioned. We hope to welcome you back again in the near future.Kindly,Joanne Roefaro Front Office Manager
Dear Nicole,Thank you for taking the time to rate your recent stay with us. I am delighted to know that you enjoyed our new flooring and we hope to welcome you back in the near future.Kind Regards,Joanne RoefaroFront Office Manager
6/10 Okay
Ricky
Business traveller
Sep 8, 2022
Liked: Property conditions & facilities
TV didn't turn on. The floors were a bit dirty looking and it was very dark in the room. Breakfast is lacking options.
Ricky
Stayed 1 night in Sep 2022
Response from J Roefaro on Sep 21, 2022
Dear Ricky,Thank you for taking the time to review your recent stay with us. Thank you for bring this to our attention. I am sorry to know that we did not meet your needs and expectations and will work hard to fix the issues you mentioned. We hope to welcome you back again in the future.Kindly,Joanne RoefaroFront Office Manager
8/10 Good
Jack
Sep 6, 2022
Jack
Stayed 1 night in Sep 2022
8/10 Good
Louis
Travelled with partner
Sep 6, 2022
Liked: Cleanliness, staff & service
The property is getting run down but overall staff and service are adequate.
Louis
Stayed 1 night in Aug 2022
Response from J Roefaro on Sep 6, 2022
Dear Louis,Thank you for taking the time to give us your feedback regarding your recent stay. We are in the process of making improvements and look forward to welcoming you back as a guest to our hotel soon.Kind Regards,Joanne RoefaroFront Office Manager
Dear Guest,Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you back as a guest to our hotel again soon.Best Regards,Joanne RoefaroFront Office Manager
4/10 Poor
Len
Aug 23, 2022
Len
Stayed 1 night in Aug 2022
Response from J Roefaro on Sep 6, 2022
Dear Len,Thank you for taking the time to rate your stay with us. I am sorry to know that we were unable to meet your needs and expectations and hope you will consider staying with us again in the future.Kind Regards,Joanne RoefaroFront Office Manager
Great stay! Showed up at 2AM, staff was friendly, I always stay here.
Jonathan
Stayed 1 night in Aug 2022
Response from J Roefaro on Sep 6, 2022
Dear Jonathan,Thank you for staying with us again. We appreciate your loyalty and continued trust in our hotel and our staff. We will continue to do everything it takes to make us deserving of your loyalty.All the Best,Joanne Roefaro
Was expensive Waldorf what you get.
Lock on main hotel room door was broken/missing.
Loud neighbors from 5am to 7am. Will not stay here again.
Darren
Stayed 1 night in Aug 2022
Response from J Roefaro on Sep 6, 2022
Dear Darren,Thank you for your review. I am sorry to know that we were unable to meet your needs and expectations and we will work hard to ensure the satisfaction of our future patrons.Kindly,Joanne RoefaroManager
10/10 Excellent
Eliza
Aug 15, 2022
Eliza
Stayed 1 night in Aug 2022
6/10 Okay
Rhonda, Edmonton
Travelled with family and small children, Business traveller, Travelled with pets
Overall the room was pretty good. Everything was clean and in order. The only thing I didn't like was that the floor wasn't washed. There's no carpets. My daughter's feet were black in a matter of minutes. They didn't have any housekeeping staff there when we arrived so my dad had to get the bucket and mop and washed the floor.
Rhonda
Stayed 2 nights in Aug 2022
Response from M Morad on Sep 6, 2022
Dear Rhonda,Thank you for taking the time to give us your feedback. I am disappointed to know that your floors were not properly attended to and we will word hard to ensure that this does not occur for future guests. We hope that you will consider staying with us again in the future.All the Best,Mark MoradManager
Dear Michael,Thank you for taking the time to rate your stay with us. We hope your next stay is just around the corner.Kindly,Joanne RoefaroFront Office Manager
Everything required for a quick sleep on a commute from Edmonton to Yellowknife. Will ask for 2nd level room next time as my upstairs neighbour’s heavy tromping woke me for over .5 hours at 1:30 A.M.
Norman
Stayed 1 night in Aug 2022
Response from J Roefaro on Sep 6, 2022
Dear Norman,Thank you for choosing our property and for taking the time to review your stay with us. I am happy to know that we were able to meet your needs and expectations and we hope to welcome you back the next time you are driving through High Level.Kind Regards,Joanne RoefaroFront Office Manager
Check in was quick and efficient. Room very clean and quiet, bed clean and comfortable. Fireplace is a nice touch. Breakfast was simple, muffin, toast, cereal, yogurt, boiled eggs and juice. Good place for a stop enroute.
Nicholas
Stayed 1 night in Aug 2022
Response from J Roefaro on Aug 4, 2022
Dear Nicholas,
Thank you for taking the time to give us such positive feedback. I am glad to know that we were able to meet and exceed your needs and expectations and we hope your next stay is just around the corner.
Best Regards,
Joanne Roefaro
Front Office Manager
4/10 Poor
Nola
Travelled with family
Jul 27, 2022
Disliked: Staff & service, room comfort
Would not recommend
The air conditioning was next to useless, it was too hot in the room to sleep well. The TV didn’t work and could not be fixed. We were offered another room but we had already unpacked.
The staff were courteous but not friendly. We will not stay there again.
Nola
Stayed 1 night in Jul 2022
Response from J Roefaro on Aug 3, 2022
Dear Nola,
Thank you for taking the time to give us your feedback. On behalf of our entire team, I would like to apologize for failing to meet your needs and expectations. We will work hard to repair the issues you mentioned, thank you for brining them to our attention.
Best Regards,
Joanne Roefaro
Front Office Manager
6/10 Okay
Pierre
Jul 22, 2022
Liked: Staff & service, amenities
Noisy, vehicles backing up early in the morning (workers)
Loud air conditioning.
Pierre
Stayed 1 night in Jul 2022
Response from J Roefaro on Aug 3, 2022
Dear Pierre,
Thank you for taking the time to review your recent stay with us. I am sorry to know your sleep was disturbed by neighbouring vehicle and hope you will consider staying with us again in the future.
Kindly,
Joanne Roefaro
Front Office Manager
A definate stay when going to and from the North. Clean, friendly. Nice large new tv. Roomy.
Lisa
Stayed 1 night in Jul 2022
Response from J Roefaro on Jul 19, 2022
Dear Lisa,
Thank you so much for the perfect rating and positive feedback. I am happy to know that you enjoyed our clean hotel and friendly staff and we look forward to welcoming you back the night time you travel through from the North.
All the Best,
Joanne Roefaro
Front Office Manager