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Reviews of Hotel Lena

3 out of 5
Hotel Lena
10, Lachana Street, Heraklion, Crete Island

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 48 reviews" "
Rating 8 - Good. 26 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 5 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jeremie

Disliked: Room comfort
Solo
You pay for the price! I mean it's cheaper for a reason the room is very small, the bathroom also! There's no place between the sink toilet or shower..They didn't do the sheets or changed the towels..The area is shady but it's close to the main attractions and downtown. You have to pay 8e for the breakfast... If you want a cheap hotel okay but don't expect big things from it.. Don't think I will come back.
Stayed 2 nights in Oct 2019

8/10 Good

Mr S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City center stay
Basic hotel but very clean, modern and very central. it should be rated 3 stars.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is convenient and quite big in size for three people. Equipped with all necessary things for short staying such as fridge, TV, kettle etc. The hotel is very near to the central street August 25 where you can find a lot of shops, restaurants, cafes.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, central location, close to everything
Stayed 3 nights in Jun 2019

4/10 Poor

Ann

Liked: Staff & service
Unhappy stop
Basic room, uncomfortable bed, but clean. In a sketchy area, noisy apartment building close across alley, couldn’t leave curtain open or anyone could see in.
Stayed 1 night in Jun 2019

6/10 Okay

JANET

Disliked: Room comfort
Great location .. old style hotel !
For us the bed was too small .. & uncomfortable.. The bathroom probably smallest I ever seen with a mini basin.. however... I did request a refrigerator and one was put into the room & the man on reception was very helpful. Better suited to younger people as no lift ..
Stayed 1 night in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service in a nice little hotel
Very helpful staff. They helped me find parking and helped me get a bottle of water in my room when I needed it. Even knocked on my door to wake me up in the morning.
Stayed 1 night in Jun 2018

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Ron & Brenda, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, will stay again!
Clean room, friendly staff with an excellent location at an economical price. We've booked another stay next month before we leave the island.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Reasonably priced budget hotel
This was a convenient hotel to stay in asit was close the port for our onward trip. The rooms were not large but clean and well presented. However the staff could not find an extra pillow when asked which was surprising. The big downside was the air conditioning. It was very noisy and disturbed our sleep (it was too warm to do without).

8/10 Good

John, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and functional
The room had 4 closely situated twin beds, all clean. The room was a little tight, as can be expected when you're trying to accommodate 4 people sleeping in separate beds. The lobby and hallways had a crispness I am more accustomed to seeing in American hotels, a contrast from the organic, intimate, and more personalized public spaces like some other hotels we stayed in during our trip. Air conditioner was functional, thankfully. The bathroom was spacious, with a large, clean, and new-looking shower area. Street parking is scarce; there's private parking nearby for 6 euros per day, in and out privileges included.

8/10 Good

Vanessa, East Devon, UK

Liked: Cleanliness, staff & service, room comfort
Very good for an overnight stay
We stayed for one night at the start of our holiday. Very convenient, close to port, historical museum and lots of places to eat. The staff were very pleasant and helpful. We had a family room (one double, 2 single) - the room was basic but clean and good value. We had to leave too early for breakfast. I would recommend this hotel for a short stay if you want something convenient and inexpensive.

8/10 Good

Michael, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Lena good place
Location was wonderful. Staff magnificent. Only problem was the bed was super hard. Pillows worse. We are use to Spanish beds but this a little much. Parking was difficult but manageable. Nice place

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rosy, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city center
Very pleasant. The staff is helpful. Many attractions are within walkable distance from the hotel.

6/10 Okay

Chaskat, NM

Liked: Cleanliness
Okay hotel
This hotel was fine for an overnight stay. We were in a first floor room, right on the street, so the noise factor was huge. The hotel is close to the port and restaurants, but not right there.. The staff was nice enough and the room was clean enough and the space was just enough.

8/10 Good

FMcNulty, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Basic but good for a quick stop-over
My husband and I stayed here for two nights after flying in to Heraklion before moving on to travel around the island. It offers basic but functional accommodation. Our room was clean, had air-conditioning and the beds were comfortable. The location is ideal as a base for moving around the city centre. This isn't holiday accommodation but is fine for a quick trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LENA HOTEL
Overall a pleasant experience in a clean, friendly hotel.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Lena Hotel review
A little old fashioned - the staff were quite good and it was near to the centre of things, so easy to get luggage from bus, etc. Breakfast was tinned fruit, cold boiled eggs, cool fried eggs, etc. but it was adequate - no fancy frills - a basic hotel, reasonably clean.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good price
Good price but Heraklion is not very nice, the room and hotel were as advirtized but a good price for Heraklion, we had to go out of the town .... We stayed only one night

4/10 Poor

Anna, Sydney NSW, Australia

Liked: Cleanliness
Disliked: Staff & service
Average
Generally this hotel was not a friendly, warm place to stay. It was decent location to the city center and the port.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lena was wonderful. Tucked away a little off one of the more touristy roads of Heraklion, it was easy to find and extremely well kept. The room was spacious and comfortable. I have no complaints and would reccommend to others wanting to stay in town and extemely close to the port.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toen we een maal in de avond aan kwamen was er geen kamer vrij ! Na anderhalfuur hebben we zelf een prima hotel gevonden buiten de stad
Stayed 2 nights in Sep 2019

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel digno
Muy bien

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Bien placé. Propre.
Très bien. Un peu trop cher par rapport à la concurrence. Mais tres bien placé pour visiter la ville. Nous ce ne fut qu'une nuit d'escale.

4/10 Poor

Francine, toulouse

Disliked: Staff & service, property conditions & facilities, room comfort
Tout juste correct
Séjour d'une nuit. L'hôtel est situé dans une très petite rue, difficile de se garer. La chambre est avec une fenêtre qui donne sur un vide. La literie est très dure. La salle de bain n'est pas très fonctionnelle. Elle aura besoin d'une rénovation. Les photos sont sûrement prises dans les plus belles chambres. Seul point positif : le petit déjeuner, copieux et avec des produits frais. Nous avions décider de revenir passer une nuit en fin de séjour avant de prendre l'avion de retour, mais nous avons changé d'avis. Nous n'y reviendrons pas!!!

6/10 Okay

Yves

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien placé, avec un personnel très agréable
Séjour très agréable dans cet hotel tenu par Andreas. La situation de l'hotel permet de visiter Heraklion très facilement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

OLIVIER, Quimper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
L'hotel est très bien situé dans Héraklion avec un excellent petit déjeuné il y a un parking payant ouvert 24h/24 à proximité

8/10 Good

Daniel, vienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon emplacement, très bon accueil,bon petit déjeun
très bien

8/10 Good

michele, aix en Provence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien placé, rue calme,
Tres bon accueil, très bons renseignements, tres bons petits déjeuners, personnel tres disponible et accueillant. La douche est vraiment tres exiguëe L'hôtel a accepté de garder nos valises pendant notre escapade à Santorin Bon choix

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
sehr einfaches Hotel, geringer Komfort
sehr hellhörige Zimmer, man hört die Nachbarn schlecht geschlafen kalter Zigarettengeruch liegt im Zimmer und Flur

8/10 Good

Jacques, Limetz Villez

Liked: Cleanliness, staff & service, property conditions & facilities
Un point étape Tbien situé.
Accueillant, attentionné(e)s. La chambre Tbien silence et propreté. Dommage la chambre est chargée en meubles et le sanitaire TRES étroit.

8/10 Good

Véronica, Belgique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le meilleur petit déjeuner de Crète
La réception est ouverte toute la nuit. Nous sommes arrivés tard; mon mari a demandé un verre de lait et le préposé à la réception le lui a gentiment apporté. Les lits sont confortables, la salle de bains commode et assez spacieuse. L'environnement est un peu bruyant, mais en fermant les fenêtres, les bruits sont très atténués, même ceux des avions. Le petit déjeuner est copieux et composé uniquement de produits de toute première qualité, oeuf à la coque, jus d'orange fraîchement pressé, et tout à l'avenant.

8/10 Good

mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon d'étape pour heraklion.
Hôtel à proximité du port, du centre ville et des restaurants, ou on mange bien pour un rapport qualité prix satisfaisant. Chambre à l'étage avec balcon.

6/10 Okay

olivier, paris

Liked: Cleanliness
Hotel bon rapport qualité prix, simple, bien situé
Nous avons été reçu ( 20 mai 2014) par un employé sympathique et avenant en fin d'après midi, le patron ,présent le lendemain matin lors du Check out était moins chaleureux, nous avons réglé par carte bancaire mais espèces préférées !!

6/10 Okay

katarina, swede

Liked: Cleanliness, property conditions & facilities
great location
We just stayed one night to catch a ferry so location great, walking distance from bus station and port to hotel. It was a clean hotel and staff was nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonne prestation ,lits confortables,accueil efficace,emplacement facile à trouver ,parking à proximité