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Grand Cititel Hanoi Hotel & Spa

4.0 star property
Upscale hotel, walk to Hanoi Opera House

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Cititel Hanoi Hotel & Spa

Exterior
Suite City View Room
Breakfast, lunch and dinner served
Reception
Superior Double Room | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
The price is CA $79
CA $89 total
includes taxes & fees
31 May - 1 Jun

Explore the area

Map
13B Tong Dan, Hoan Kiem District, Hanoi
  • Popular LocationHanoi Opera House5 min walk
  • Popular LocationHoan Kiem Lake13 min walk
  • Popular LocationHanoi Old Town Night Market15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

View all photos for Suite City View Room

Suite City View Room

Suite City View Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Twin Room

Suite Twin Room

Suite Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Lobby sitting area
Hanoi Royal Palace Hotel 2
Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (1940)
The price is CA $56
CA $63 total
includes taxes & fees
May 27 - May 28
Hanoi Royal Palace Hotel 2

About the area

Hanoi

Grand Cititel Hanoi Hotel & Spa is located in Old Quarter, a neighborhood in Hanoi, and is in the entertainment district and near a boardwalk/promenade. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Opera House - 5 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Old Town Night Market - 15 min walk
  • St. Joseph's Cathedral of Hanoi - 17 min walk

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Thai Holdings Tông Đản - 1 min walk
  • Cafe Muối - 1 min walk
  • Mom's Juice Bar số 5 ngô quyền - 2 min walk
  • Thưởng Trà - 2 min walk
  • Vạn Hoa Chuơng Duơng Độ - 5 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Hanoi Opera House and Thang Long Water Puppet Theatre are located near Grand Cititel Hanoi Hotel & Spa, which provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, The Shii Kitchen, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A reception hall, an elevator, and a porter/bellhop
  • Multilingual staff, a 24-hour front desk, and meeting rooms
  • Concierge services, tour/ticket assistance, and luggage storage
Room features
All 98 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and designer toiletries
  • 43-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Shii Kitchen

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grand Cititel Hanoi Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Grand Cititel Hanoi Hotel & Spa on May 31, 2024 start from CA $78.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Cititel Hanoi Hotel & Spa?

Grand Cititel Hanoi Hotel & Spa doesn't offer parking.

What time is check-in at Grand Cititel Hanoi Hotel & Spa?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Grand Cititel Hanoi Hotel & Spa?

Check-out is at noon.

Where is Grand Cititel Hanoi Hotel & Spa located?

Located in Old Quarter, this hotel is within a 5-minute walk of Ly Thai To Park and Hanoi Opera House. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Long Bien Station is 22 minutes by foot and Hanoi Railway Station is 28 minutes.

Grand Cititel Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 175 out of 202 reviews" "
Rating 8 - Good. 16 out of 202 reviews" "
Rating 6 - Okay. 6 out of 202 reviews" "
Rating 4 - Poor. 2 out of 202 reviews" "
Rating 2 - Terrible. 3 out of 202 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect starting point for our adventure-filled vacation! The knowledgeable staff helped us plan exciting activities and provided tips on exploring the area. The hotel offered free bike rentals which made exploring a breeze. The comfortable room provided a relaxing haven after a day of exploring. This hotel is a must-stay for adventurous travelers!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Craft your perfect adventure in the Old Quarter! This hotel catered to all types of travelers. The knowledgeable staff helped us plan personalized itineraries, suggesting hidden temples, fascinating museums, and exciting day trips. The hotel offered motorbike rentals and bicycle tours, making exploring the Old Quarter a breeze. Our comfortable room served as a home base for our adventures. This hotel is perfect for those seeking an authentic and personalized experience in the heart of the Old Quarter!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stepping back in time! Nestled within the bustling Old Quarter, this hotel offered a charming escape. Despite the lively streets outside, the room provided a peaceful haven. The staff was incredibly friendly and knowledgeable about the area, recommending hidden gems and local specialties. We enjoyed exploring the vibrant streets and nearby markets after relaxing breakfasts.A perfect stay for experiencing the Old Quarter!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away on a quiet street, this hotel surprised us with its charm and comfort. The staff was incredibly friendly and helpful, making us feel right at home. The room was clean and cozy. We loved relaxing in the room with breathtaking city views. This hidden gem is perfect for a peaceful escape!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel orchestrated an unforgettable journey for us. The service was a symphony of attentiveness and genuine hospitality. The staff went above and beyond to ensure our stay was flawless, from receptionist to housekeeping.
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the sparkling clean room to the stellar service, this hotel exceeded expectations. The staff was incredibly friendly and attentive, always ready to help with a smile.The location was fantastic, offering easy access to the famous attractions. Overall, a fantastic stay - highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is this hotel beautiful, but its location is perfect. It provides easy access to all the city's attractions.
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is exceptional. They go above and beyond to ensure guests feel welcome, comfortable, and cared for.
Stayed 1 night in May 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly situated near all the attractions I wanted to see. The room was a great size and had everything I needed for a relaxing stay.
Stayed 1 night in May 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly a hidden gem. The breakfast was delicious and the housekeeping staff did an amazing job keeping my room clean. I highly recommend this place!
Stayed 1 night in May 2024