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Reviews of Magnuson Hotel Copper Crown

2 out of 5
Magnuson Hotel Copper Crown
235 Hancock St, Hancock, MI

Reviews

8.0

Very good

Rating 10 - Excellent. 225 out of 676 reviews" "
Rating 8 - Good. 283 out of 676 reviews" "
Rating 6 - Okay. 112 out of 676 reviews" "
Rating 4 - Poor. 34 out of 676 reviews" "
Rating 2 - Terrible. 22 out of 676 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, NEW HUDSON

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Michigan Tech
Stayed 1 night in Apr 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Property conditions & facilities
The staff was so friendly! While the property was a little out of date, it was super clean.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holly, the recipient, was very nice and the room was clean.
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

Tarot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable option. It isn't upscale, but it is a nice clean place to stay when i come up to see my buddies without handing over an entire paycheck. 4.8/5.0 would recommend.
Stayed 2 nights in Apr 2024

2/10 Terrible

Chinmay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place - nice and simple. Bed was cozy and staff was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Becky

Stayed 1 night in Mar 2024

6/10 Okay

Kathy

Stayed 2 nights in Feb 2024

2/10 Terrible

Roy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Cancelled reservation a week before arrival. Expedia booking indicated “Free Cancellation until Feb 5”. Cancelled the res on 1/30/24. And got charged for all nights.

10/10 Excellent

Gregory

Travelled with partner
Great value. Very comfortable, clean, coffee/breakfast. Centrally located. Great value vs other properties
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A good hub for our exploration of Houghton & the Keweenaw. Hotel staff was friendly and breakfast was great each morning. Certainly an older property that could use some updates, but felt more 'cozy' than 'dated.' Only real complaint was that our minifridge didn't keep leftovers cold.
Stayed 3 nights in Feb 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Not worth the price
The first room we checked into was very cold and we didn't see a thermostat to turn the heat up- fan only blew cold air. We were getting ready to leave and go to a different hotel, but they were able to put us in a different room. This room had a thermostat but the only base board heater that worked was in the bathroom- which made the bathroom very hot and the rest of the room just kind of ok. My daughter found dark hair on the bed she was going to be using (and we're all blonde). The refrigerator didn't have a freezer, so our ice cream melted. There was no microwave in the room. There was only 1 towel in the bathroom. Employees were very nice, and the pool was what we expected. The hot tub was actually hot and had jets that felt nice on my back. The bed was hard, pillows were too soft- no support for head/neck. Room was very small. We will not stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Jacob

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
Second time staying here within the last year, and plan to stay here again in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn

Stayed 1 night in Jan 2024

4/10 Poor

Toby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Meh
Booked this hotel after dropping my son back off at Michigan Tech after the Christmas break. Called and found out the pool and hot tub were not working but figured that was fine for the price. Checked in and saw almost no other cars in the lot (about 8pm) so I think I'm here almost by myself. Front desk was friendly at check in. Hotel is very dated. Called the front desk a couple of times to find out where the ice machine was. No answer. Called on my cell phone and was answered. Maybe a phone issue? Bed was comfortable. Water in the morning for my shower was not hot enough. (Like I said, I think I'm the only one here so overuse can't be the issue). Now the bathroom light over the vanity doesn't work. Breakfast was ok (waffles, muffins, toast, coffee, etc.). Could have stayed somewhere else for about $30 more but I lost my job Friday and needed a place to sleep. Wish I'd spent the money. Won't be back unfortunately. (Hotels.com isn't allowing me to add pictures for some reason.)
Stayed 1 night in Jan 2024

4/10 Poor

Nada

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
So I didn’t actually get to stay at the copper crown because i went to check in and as I was checking in i saw the sign that said the pool was closed. this was the only reason we wanted to stay here was to have the little kids swim and hangout on new year’s eve. the workers were amazing and super understanding and switched me over to the super 8. no big deal at all but they should really list online that the pool area is closed.
Stayed 1 night in Dec 2023

8/10 Good

Alison

Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good value for money. Very basic but clean and well maintained.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with family
We will be back. Very nice.
Stayed 1 night in Nov 2023

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was freezing. Electric heat took an hour to heat room to 67. 2 dirty towels left on bathroom floor and one behind bathroom door. Hair on bathroom floor and shower, bathroom mirror very dirty. Not impressed. Have to question if bathroom even got clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to put my head
This was a nice place. Not fancy but worked great for a place to put our heads.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Needs to be remodeled and cleaned
The smell in the hallway and inside the room was pretty bad. It smelled like mold - we opened the window - but that didnt really help. Breakfast area very small - limited options. This was just 1 night stay.
Stayed 1 night in Oct 2023

6/10 Okay

JEAN

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Elizabeth

Disliked: Amenities
room was affordable. A very basic room and accompanying facilities. Nothing fancy. Nothing wrong with the place.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A charming hotel right downtown Hancock within walking distance of most businesses. Convenient location limited parking on site old style, but very clean and great service!
Stayed 1 night in Oct 2023

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service
Comfortable hotel
Older hotel but comfortable. Sink was not as clean as Inwould have hoped but maybe it looked like that due to the age.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The staff was very friendly.
Stayed 2 nights in Oct 2023

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very walkable.
Stayed 1 night in Oct 2023

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Rosa

Travelled with group
Very old style bathroom and tv. Very expensive for how outdated the room was
Stayed 1 night in Oct 2023

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed outdated the staff was nice
Stayed 2 nights in Sep 2023

8/10 Good

RICHARD, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for us.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

8/10 Good

Devyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and decent breakfast
Stayed 1 night in Oct 2023

6/10 Okay

Raymond

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jill

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There’s no elevator. The only microwave is down two floors. Everything is pretty old. This is the most expensive hotel we’ve stayed in and it’s the only one I wouldn’t come back to.
Stayed 1 night in Oct 2023

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service
It was close to downtown area so walking distance to dining. Parking was tight and cramped. Ice machine closest to our room was not working.
Stayed 1 night in Sep 2023

6/10 Okay

MARCANNE

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location was good. The building is very outdated along with all of the furnishings from top to bottom. Breakfast was not much to choose from. Way overpriced.
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, amenities
No elevator and minimum parking. Air conditioner went on and off constantly.
Stayed 4 nights in Sep 2023

6/10 Okay

Brandyn

Liked: Cleanliness, staff & service
Room was run down and out dated. Mattress was very uncomfortable too. Had a hard time regulating the room temperature. It said breakfast included but selection was very limited
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to the UP
The staff is excellent and the property is well maintained definitely would stay here again.
Stayed 1 night in Sep 2023

6/10 Okay

Lori

Travelled with partner
Liked: Staff & service
Basic accommodation, decor quite dated, fairly clean, very noisy AC, very pleasant staff, no elevator
Stayed 1 night in Sep 2023