2/10 Terrible
Steve
Travelled with partner
May 15, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a terrible experience. When we arrived we couldn’t find the office. There were dumpsters all over the property. Once we were able to check in, we found our room and tried to settle in. At a certain point we started hearing yelling and loud thumping from the room below us. When my husband brought our dogs outside, he saw a group of boys trying desperately to get back in “their” room. They were prying the window open to get in and trying to get the door open. When my husband came back upstairs, we called the front desk to let them know what was happening. They said they would check it out. The thumping went on for another hour until the police arrived. It was an awful night with no sleep. We left the room at 6am, checking out at the front desk. We once again let them know about the rough night we had. They told us that the police were finally able to get control of the situation, but the door and window frame would have to be replaced. Not the kind of evening we were expecting and paid for. Ugh!
Steve
Stayed 1 night in May 2024