3 outdoor pools, cabanas (surcharge), pool umbrellas
Check availability

Reviews of Pelagos Suites Hotel & Spa

5 out of 5
Pelagos Suites Hotel & Spa
Lambi Beach, Kos, Kos Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 79 reviews" "
Rating 8 - Good. 28 out of 79 reviews" "
Rating 6 - Okay. 5 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell in love with Pelagos! After reading amazing reviews before we arrived, it definitely met our expectations. The food, the service, the cleanliness, the beach, the hotel is just stunning. One of the best all inclusives I’ve stayed in. Couldn’t recommend it enough.
Stayed 5 nights in Oct 2023
Response from Fatma on Oct 23, 2023
Dear Amelia,thank you for recommending our hotel and for awarding us your amazing 5/5 rating on Expedia.It is great to hear about your fabulous experience here and that we exceeded your expectations in every aspect of your stay.Our team warmly hopes to have the chance to welcome you many more times in the future.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Mark

Stayed 7 nights in Oct 2023

10/10 Excellent

Phillippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay at pelagos. We were kindly upgraded to a superior suite with private pool, and just had the most incredible time. The food was delicious, staff were attentive, friendly and overall some of the best service we’ve had. The hotel was stunning, clean and super new and modern whilst retaining some traditional Greek architecture in some areas. The spa was gorgeous, had an incredible couples massage here. Would absolutely recommend and would definitely return, thank you for the best holiday!
Stayed 7 nights in Oct 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
We had a wonderful stay at the Pelagius and stayed in one of the villas with pool. Room was very spacious and clean and the outside space with pool was fabulous. We stayed in October weather was still hot but pool was a little chilly but I guess good to cool off in. There is only one main restaurant whereby food was quite the same each day/night but they did try to do different types of cuisine. The staff at Pelagos were amazing very helpful and remembered the drinks that we liked and were always ready for us. So a big shout out to them 10 out of 10 The entertainment is the only real area that could do with some thought, noted it is the end of the season but could have been much better. The beach by the hotel is not sandy so not a fabulous beach but the pools areas albeit busy were good. We decided to walk into Kos town and took us about 35 mins but taxis are roughly €9 each way so not too bad. All in all a great stay will we go back at this stage a maybe as the island is quite small compared to Rhodes and Crete.
Stayed 7 nights in Oct 2023
Response from Fatma on Oct 15, 2023
Dear Nicola,thank you for reviewing our hotel.We are happy to know that you had a wonderful stay at Sentido Pelagos Suites Hotel & Spa and we really appreciate your compliments about the comfort and cleanliness of your room, the professional service we provide our guests with, as well as our pools.All your comments have been taken into consideration.It would be our pleasure to host you again in the future. Kind regards,Giarimaga FatmaGuest Relations Manage

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023
Response from Fatma on Sep 21, 2023
Dear Sarah,thank you for awarding us your exceptional 5* rating.Our team is looking forward to grand you once more the experience of warm hospitality and luxury we offer to our guests.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from Aqua Blu ( the sister hotel) to stay at Pelagos. The organised a free shuttle - the hotels are quite close by but not with luggage. I booked the hotel with Expedia - all- inclusive package and it did not say on the site that you could only eat at the Italian restaurant once, if you stayed 7 nights. This was a big omission. After complaining to the check in staff they finally conceded ( after checking the Expedia site themselves) and offered me two free meals at the restaurant. This was appreciated but I would have preferred not to have argued to get this. I booked a junior suite with shared pool. The room was large and bed comfortable. The shared pool was bliss as it was busy when I arrived and no loungers around the adult pool. I was also offered breakfast at the Italian restaurant which they had recently started offering to all VIP guests. The breakfast was lovely. A la carte and buffet- fresh fruit and pastries. I ordered the omelette, the waffle and pancakes also delicious. The service at this hotel is excellent. The staff are friendly. Special shout out to Leo and Bill at the lobby bar who made me feel welcome and made me my preferred cocktail. Also Angelica at the Italian restaurant and Dionisa by the adult pool bar . I ate lunch once at the buffet restaurant and it was nice. I found the dinner buffet and quite limited so was glad to eat at the Italian restaurant. The other thing to note is that the standard all inclusive excludes things like fresh juice
Stayed 5 nights in Sep 2023
Response from Fatma on Sep 8, 2023
Dear Tajinder,thank you for taking the time to share your experience. It makes us happy to know that you enjoyed your holidays with us. We have already contacted Expedia and all your comments have been taken into consideration. We offered you 2 meals at the Italian restaurants and we informed you that you could even go every day if you wanted since the guests' satisfaction is our no 1 priority. Your compliments will be shared with our entire team, who will continue to be inspired and motivated in order to deliver exceptional customer service. The Pelagos team is looking forward to welcoming you back soon.Kind regards, Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Seb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night at Pelagos but it was perfect from start to finish. Great setup and brilliant staff.
Stayed 1 night in Aug 2023
Response from Fatma on Aug 25, 2023
Dear Seb, thank you for taking the time to provide our team with such wonderful feedback. We are proud to know that you had a brilliant time with us and we really appreciate your compliments about our staff. It will be our pleasure to host you again in the future. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

gian mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff ... courteous, helpful and truly lovely ... Highly recommend !
Stayed 7 nights in Jul 2023
Response from Fatma on Aug 23, 2023
Dear Gian Mario, thank you for your exceptional feedback and for recommending our hotel. We really appreciate your kind comments and we hope to have the chance to host you again in the future. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and diversified food. Friendly staff. Excellent animation team. Good premises (such as pools) and location (near the beach and not far from the city of Kos). I and my family enjoyed an excellent stay at the hotel.
Stayed 7 nights in May 2023
Response from Fatma on May 24, 2023
Dear Paulo, thank you for sharing your outstanding experience. We really appreciate your kind comments regarding the variety of our food, the friendliness of our staff, the animation team as well as our facilities. Receiving such nice feedback is the greatest reward for all of us. It will be our pleasure to host you again in the future. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022
Response from Fatma on Apr 14, 2023
Dear Athena,thank you for taking the time to submit your 5* review.Our team is looking forward to grand you once more the experience of warm hospitality and luxury we offer to our guests.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Trevinderpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in kos
An extremely wonderful hotel, would definately recommend and stay again on next trip.
Stayed 1 night in Oct 2022
Response from Fatma on Oct 17, 2022
Dear Guest,thank you for recommending our hotel and for taking the time to post your amazing review.We appreciate your kind comments and we sincerely await the opportunity to welcome you back soon.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Danielle

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022
Response from Fatma on Apr 14, 2023
Dear Danielle,thank you for your 5 out of 5 rating.We hope to have the chance to welcome you back in the future.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in! Will definitely be back. Everything is 10/10
Stayed 8 nights in Aug 2022
Response from Fatma on Sep 10, 2022
Dear Sophie,thank you very much for your exceptional 10/10 rating.We are proud to know that you had a nice stay with us and it is a pleasure to read that you intend to come back.Our team is looking forward to grand you once more the experience of warm hospitality and luxury we offer to our guests.Kind regards,Giarimaga FatmaGuest Relations Manager

4/10 Poor

sumeet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location: 10 mins from Town. Staff: Guest relations and some are very helpful. Some like the towel guy are very rude and May be just racist as we were picked on in not being provided towels. Entertainment: In house team does a good job. Food: Very poor in menu selection, variety and change, quality is also not so good for a 5 star property. Even the special Italian was a dissapointment. Property: Very nice and well maintained. Overall, was dissapointed with the drinks, food and general freemium business model where if you ask for anything and they say, that is extra price.
Stayed 7 nights in Jul 2022
Response from Fatma on Aug 8, 2022
Dear sumeet, thank you very much for taking the time to post your review. It makes us happy to know that you were satisfied with the location of our hotel. Your experience certainly fell far below your expectations and ours. We would welcome the chance to discuss the challenges you encountered during your visit and welcome you to contact us directly at public@pelagoshotel.com. Please reference this review and any other details, so that we may work to restore your faith in our hotel. We hope to have the chance to welcome you back and reverse your first impression. Sincerely, Giarimaga Fatma Guest Relations Manager

8/10 Good

Rossella

Travelled with family and small children
Liked: Cleanliness, amenities
Nice property with great potentials but lucking 5-stars details...There was a rusty lift, broken glass door in our room, old furniture, etc. Food was ok but lots of waste that could be reduced by adding more a-la-carte options. Bottled water during our meals had to be paid as extra but tap water was disgusting and apart from a coke or an apple juice for the kids, we did not drink anything else so paying for water was really annoying. Customers were securing their space to the pool by leaving towels on their beach chair overnight or probably adding them very early in the morning, this should not be allowed in my opinion. Hotel staff was not extremely friendly except for a few of them. Overall nice experience, we spent hours at the water slides as the kids loved them.
Stayed 7 nights in Jul 2022
Response from Fatma on Aug 3, 2022
Dear Rossella, thank you for rating us. It is a pleasure to know that you had a nice experience and that your kids loved the water slides. Regarding the food, we would proudly like to inform you that our hotel participates in food recycling where all leftover food is donated to local farms. We always warn our guests to not place personal belongings on the sun beds with the intention of reserving as this is against our policy. As for the staff, we are always trying our best to ensure that all our guests are being accommodated to the fullest. All your comments have been taken into consideration, as there is always room for improvement. It would be our honor to welcome you back in the future. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Anca

Stayed 3 nights in Jul 2022
Response from Fatma on Apr 14, 2023
Dear Anca,thank you very much for taking the time to share your wonderful rating.We would be delighted to welcome you back in the future.Kind regards,Giarimaga FatmaGuest Relations Manager

6/10 Okay

Lorraine

Liked: Property conditions & facilities
Stayed 6 nights in Jul 2022
Response from Fatma on Apr 14, 2023
Dear Lorraine,thank you for taking the time to post your rating on Expedia.We warmly hope to have the chance to welcome you back in the future.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying here. Beautiful and clean and managed to have a 'small' feeling despite being a larger resort. Thoroughly enjoyed our stay.
Stayed 3 nights in Jul 2022
Response from Fatma on Jul 27, 2022
Dear Patrick, thank you very much for taking the time to share your wonderful experience. We really appreciate your kind words of praise concerning the cleanliness of our hotel. It was our immense pleasure to host you at Pelagos Suites Hotel & Spa. Kind regards, Giarimaga Fatma Guest Relations Manager

2/10 Terrible

Nalaka

Disliked: Staff & service
I have been given a lower category room which doesn’t even have wifi. Reception can’t fix without reservations team. So we have to stay in that room until next day
Stayed 1 night in Jul 2022
Response from Fatma on Jul 15, 2022
Dear Nalaka, thank you for taking the time to post your review. We know you had an excellent stay after your room change and we are so happy about it. Our team sincerely awaits the opportunity to welcome you back. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
This hotel is great for families and couples alike! The restaurants are fantastic, both with great tasting food, and the staff are always friendly and helpful. It’s also very clean, with everyone’s rooms being cleaned daily along with the pools being cleaned multiple times per week. There’s plenty of activities to keep children occupied, as the water park is always open and hotel staff are always inviting people to play sports throughout the day. The evening entertainment always sets a nice vibe too, and the free bar (all inclusive only of course) definitely helps with this. If you’re looking to head into Kos town, this hotel is situated right across the street from a bus stop, and the hotel shop can sell bus tickets whenever you need them. There’s also supermarkets nearby (if you buy drinks, do so from there) in case you want anything to keep in your room. My partner and I were very satisfied with our time at Pelagos and definitely want to return next year!
Stayed 11 nights in Jun 2022
Response from Fatma on Jul 4, 2022
Dear Marcus, thank you for your 10 out of 10 rating! We are absolutely pleased to read that you had a wonderful experience enjoying our food, the service and the friendliness of our staff, the cleanliness, as well as our entertainment program. It is our duty to provide our guests high-quality services and we always strive to perfection. There are multiple ways to commute to Kos town as the hotel embraces the perfect combination of the peaceful location and an easy access to the city center. Our team, hopes to have the pleasure to welcome you back at Pelagos Suites Hotel & Spa and grand you once again the outstanding experience we offer to our guests. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Marwa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Fatma on Jun 29, 2022
Dear Marwa, thank you for rating us. We hope to have the chance to welcome you back in the near future. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021
Response from Fatma on May 10, 2022
Dear Katie, thank you for reviewing our hotel. We hope to have the chance to welcoming you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Tanita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
Response from Fatma on May 10, 2022
Dear Tanita, thank you for sharing your review. The Pelagos Suites Hotel & Spa is looking forward to welcoming you back in the near future. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Martin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Oct 2021
Response from Fatma on May 10, 2022
Dear Martin, thank you for reviewing our hotel and for sharing your pictures. Our team is looking forward to welcoming you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Fatma on May 10, 2022
Dear Jane, Thank you very much for giving us the highest possible rating. We look forward to welcoming you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing hotel complete with everything you need.
Stayed 5 nights in Sep 2021
Response from Fatma on May 11, 2022
Dear Joshua, thank you for choosing to stay with us and for taking the time to share your wonderful pictures. Receiving such a feedback is the biggest award for us. We were delighted to have you with us and we are looking forward to welcoming you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, private pool and all inclusive drinks and food with gold bracelets.
Stayed 4 nights in Jul 2021
Response from Fatma on May 11, 2022
Dear Guest, thank you for sharing your rating. It makes us proud, receiving such a positive feedback. We would also like to thank you for your nice comments regarding the drinks and our food. Our team is looking forward to welcoming you back. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues
Overall good stay
Stayed 8 nights in Sep 2020
Response from Fatma on May 12, 2022
Dear Terence, thank you for taking the time to post your review. It makes us really happy to know that you enjoyed your stay with us. We sincerely await the opportunity to welcome you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...just what we needed
Overall really great stay: pros: food is great, the drinks are local but perfectly fine, we weren't offered the upgrade but most people didn't have it (think I only saw one couple), rooms all looked good, staff are really great it seemed really full on but they were attentive, good covid precautions in place (staff wear masks & gloves for everyone at meal times). The Italian is very lovely. Cons: the wifi is rubbish unless you are in reception.
Stayed 7 nights in Sep 2020
Response from Fatma on May 12, 2022
Dear Alan, thank you for posting your review. We are really sorry for our late answer. It makes us proud to receive such a review and we are honored to read your nice comments regarding the food, the drinks and the service of our staff. Our team is looking forward to welcoming you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

2/10 Terrible

Verified traveller

Stayed 7 nights in May 2020
Response from Fatma on May 12, 2022
Dear Guest, thank you for taking the time to post your review. We are sorry for our late answer. We would like have a detailed feedback for the reason of your rating though. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but could be better!
Nice and clean hotel with nice water slides and playground for kids. Food and drink is nice but quality and variance should be improved. I was informed that there was animation team in the morning for my 4years old kid but I found out that it was only for Tomas hook groups otherwise I had to pay extra. when I mention it to the manager of hotel he allowed my kid to go free but they informed me that parents can not access the classroom even if the animateurs didn't speak his language (Greek). Cold coffees and water bottles are in extra charge. There where not enough sunbeds in pool area. Staff is friendly.
Stayed 6 nights in Aug 2017
Response from Fatma on May 12, 2022
Dear Guest, thank you for taking the time to rate us. We would like to apologize for the late answer and we would also like to thank you for your nice comments regarding the cleanliness of our hotel and the friendliness of our staff. All your comments have been taken into consideration as there is always room for improvement. Our team is looking forward to welcoming you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

shorty, bristol England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel ... Room?
Lovely excellent staff all over hotel.. Loved the holiday.... Slight grievance booked studio room it was clean but bathroom disappointing .... Did ask for issues to be put right which they tried but it was not good... Shower had no rail.. Water out of sink taps. Just a dribble... Could have complained more but only being there a week just couldn't be fussed... Shame loved the holiday...
Response from Fatma on May 12, 2022
Dear Shorty, thank you for choosing the Pelagos Suites Hotel & Spa for your holidays. We would like to apologize for our late answer and would also like to thank you for your words of praise regarding our facilities, our staff and the food. All your comments have been taken into consideration as there is always room for improvement. Our team is looking forward to welcoming you back in the near future. Kind regards, Giarimaga Fatma

10/10 Excellent

ali ihsan, izmir turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Kos
When I arrived in Kos some people Asked me do you need Hotel I said No when say my Hotel name they says woouuu. Realy the Hotel woouuu. When I arrived in Hotel friendly staff greeted us. Everyday my room was cleaning. Breakfast was excellent. Next time if toto Kos again I Will stay in same Hotel. You Will not regret if you chose Pelagos Suite Hotel. Thank you again friendly employees in Pelagos Suite Hotel.
Response from Fatma on May 12, 2022
Dear Ali Ihsan, thank you for choosing the Pelagos Suites Hotel & Spa for your holidays. It makes us really happy to read that you enjoyed the friendliness of our staff, the breakfast and the cleaning. We would also like to apologize for our late answer. Our team is looking forward for your next visit. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed in October 2013
The facilities are excellent and the breakfast is to be commended. Calm off season, which can be great for a getaway, but may be too quiet for some. The vast majority of the hotel staff were beyond helpful and did the best they could to make the stay enjoyable. A slight negative would be the rooms are not as comfortable as they might be and some areas were a little worn out, also the bar prices were a bit steep. It is a very good base for exploring the rest of Kos and a short walk/bike ride from Kos town.
Response from Fatma on May 12, 2022
Dear Guest, thank you for posting your review. We would like to apologize for our late answer and would also like to thank you for your kind words regarding the facilities and our staff. All your comments have been taken into consideration, as there is always room for improvement. It was our pleasure hosting you in Pelagos Suites Hotel & Spa. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Jo, Adelaide SA, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring the family - not so much just for couples
A big family focused resort. We had left our kids at home and found that at this hotel we were probably the only couple without their children in tow...
Response from Fatma on May 12, 2022
Dear Jo, thank you for posting your review. We would like to apologize for our late answer. Our team is looking forward for your next visit. Kind regards, Giarimaga Fatma Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Fatma on May 12, 2022
Dear Guest, thank you for taking the time to post your review. We apologize for the late answer and we sincerely await the opportunity to welcome you back soon. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richtig tolles Hotel, super freundliches und hilfsbereites Personal. Am Buffet giebt es sehr viel Auswahl, so dass für jeden etwas dabei ist.
Stayed 7 nights in Oct 2023
Response from Fatma on Oct 20, 2023
Dear Michele,thank you for your 10/10 rating.We are thrilled to know that you are satisfied with the service and friendliness of our staff, as well as the variety of our food.We hope you enjoy the rest of your holidays with us. Kind regards,Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Tanja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooo schön!
Stayed 7 nights in Sep 2023
Response from Fatma on Oct 9, 2023
Dear Tanja, thank you for taking the time to provide our team with your wonderful feedback.We hope the rest of your stay is enjoyable.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Sebastian Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was breathtaking. The staff was very helpful, friendly, very accommodating, the accommodation made Kos very special. The food had a large selection, as there were different theme evenings in the evening. Of course, who likes typical Greek food, is better served in a smaller restaurant in the village. Nevertheless, the food was well spiced, and there was something for everyone! The hotel also cooperates with a rental company for bicycles, buggy’s, quads, etc. and here we were picked up from the hotel and taken to the rental. We were allowed to leave the rental car at the hotel, and it was picked up without any problems. The private beach was the highlight. With a beach bar, there was never a shortage of drinks, and the sun loungers and four-poster beds were fantastic. There is nothing to complain about and we are more than overwhelmed. We will be back very soon! THANK YOU.
Stayed 7 nights in Sep 2023
Response from Fatma on Sep 27, 2023
Dear Sebastian Kurt,thank you for choosing the Sentido Pelagos Suites Hotel & Spa for your holidays and for taking the time to share your experience with other travelers.We are thrilled to know that you enjoyed every aspect of your stay and we really appreciate your kind comments.Receiving nice feedback like yours is the greatest reward for all of us.It was our immense pleasure to host you and we look forward to welcoming you back soon.Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Cinzia, Carrara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Fatma on Sep 24, 2023
Dear Cinzia, thank you very much for your 5* feedback.We sincerely await the opportunity to welcome you back.Kind regards,Giarimaga FatmaGuest Relations Manager

8/10 Good

Ablachat

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fatma on Aug 29, 2023
Dear Ablachat,thank you for reviewing our hotel. We sincerely await the opportunity to welcome you back soon. Kind regards,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Meliha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Das Essen war mega lecker, der Service war such perfekt. Ich habe mir nur gewünscht, dass die Zimmer etwas sauberer sind, z.B. dass öfter gesaugt wird. Sonst war alles andere sehr schön und zum empfehlen.
Stayed 7 nights in Aug 2023
Response from Fatma on Aug 23, 2023
Dear Meliha, thank you for awarding us the highest possible rating. We are proud to know that you were impressed with the food and the service. Your comments regarding the cleanliness have been taken into consideration, as there is always room for enhancement. It was our immense pleasure to host you and we look forward to welcoming you back soon. Kind regards,Giarimaga FatmaGuest Relations Manager

8/10 Good

Martin

Stayed 7 nights in Jul 2023
Response from Fatma on Aug 23, 2023
Dear Martin, thank you for taking the time to share your rating. We sincerely await the opportunity to welcome you back. Kind regards, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Catherine, Rancate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una grande struttura moderna con diverse piscine. La camera deluxe assegnataci era ampia, bella e pulita, unico neo, la vista non era sul mare ma su campi incolti con vari animali tra i quali galli che ci svegliavano prima delle 6 del mattino… Il buffet con una bella scelta, anche se ogni giorno molto simile. La città di Kos è raggiungibile a piedi, altrimenti c’è la fermata del bus appena fuori dalla struttura. Abbiamo trascorso una settimana molto gradevole.
Stayed 7 nights in Oct 2022
Response from Fatma on Oct 30, 2022
Dear Catherine,thank you very much for taking the time to share your wonderful feedback following your most recent experience at Pelagos Suites Hotel & Spa.We are absolutely pleased to know that you were impressed with our facilities, the comfort and the cleanliness of your room, as well as our buffet.It will be our honor to host you again in the future.Kind regards,Giarimaga FatmaGuest Relations Manager

6/10 Okay

Jan Karl

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2022
Response from Fatma on Apr 14, 2023
Dear Jan Karl,thank you for taking the time to provide our team with your rating.It was our immense pleasure to host you and we look forward to welcoming you back soon.Kind regards,Giarimaga FatmaGuest Relations Manager

8/10 Good

Jihoon

Liked: Cleanliness, staff & service, amenities
.
Stayed 9 nights in Sep 2022
Response from Fatma on Oct 10, 2022
Dear Jihoon, thank you for rating us.We hope to have the chance to welcome you back soon.Kind regards,Giarimaga FatmaGuest Relations Manager

8/10 Good

m bulent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Fatma on Sep 4, 2022
Değerli Bülent Bey, bizi değerlendirdiğiniz için teşekkür ederiz. Sizi tekrar ağırlama şansına sahip olmayı umuyoruz. Saygılarımla, Giarimaga Fatma Guest Relations Manager

10/10 Excellent

Ebru Cennet

Stayed 1 night in Aug 2022
Response from Fatma on Aug 20, 2022
Değerli Ebru Cennet, 10/10 puanlamanız için teşekkür ederiz.Umarız gelecekte sizi tekrar ağırlama şansımız olur. Saygılarımla,Giarimaga FatmaGuest Relations Manager

10/10 Excellent

Alina Kristin Lucia

Stayed 7 nights in Aug 2022
Response from Fatma on Apr 14, 2023
Dear Alina Kristin Lucia,thank you for reviewing our hotel.We look forward to the pleasure of welcoming you back.Kind regards,Giarimaga FatmaGuest Relations Manager